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LISBON CAR RENTAL REVIEWS
The best car rental company in Portugal is Auto Europe
Car Rental Reviews - Lisbon, Portugal
Welcome to our page, which is dedicated to customer reviews and our clients' experiences with Auto Europe and their chosen car rental supplier. We know reviews are an excellent way for our clients to learn more about our business and long-standing relationships with the most reliable suppliers who rent vehicles to travelers planning a trip to Lisbon.
We take pride in working with the most trusted car rental suppliers in Lisbon and Portugal to give our customers the best rates and the most extensive fleet available from reliable companies. Explore different makes, models, and vehicle types from suppliers, including Avis, Budget, Hertz, Europcar, and more. No matter which car rental supplier you choose, you know you're in good hands with Auto Europe.
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Save up to 30% on your rental car in Portugal when you book with Auto Europe today! You can use the booking engine at the top of this page to compare supplier rental rates in seconds. Our booking engine will help you find the ideal rate and vehicle for your time in Lisbon. With our price match guarantee, there is no reason to wait. We'll beat that price if you see a better rate with one of our suppliers before pick-up!
AUTO EUROPE LISBON, PORTUGAL Car Rental Reviews
Average Rating for Auto Europe Lisbon:
LISBON, PT - Reviewed by CARLOS - September 11, 2025
" It was great . Easy pick up easy drop off and friendly staff "
" It was great but not a fan of a Hybrid car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ARI - September 01, 2025
" VERY GOOD EXPERIENCE "
" A VERY GOOD SERVICE. EXCELLENT CAR. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MANUEL - August 25, 2025
" Very professional and very knowledgeable person. "
" Loved the car and the service. Fast pickup at the airport and fast return to the airport. Recommend it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARIA RITA - August 25, 2025
" Great experience and highly recomend "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JAIME - August 21, 2025
" Always satisfied. "
" Overall a good experience. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KRYSTAL - August 14, 2025
" Best rental car experience I have EVER had. Seamless process from start to finish. "
" This car was top notch. Brand new, loaded with every luxury you can have. It was the one of my favorite cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANTONIO - August 12, 2025
" Very happy "
" I like everything "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by BRENT - August 08, 2025
" Wonderful experience, a new vehicle every year that we rent/lease from Peugeot. Staff are wonderful to deal with for both pick up and return. Highly recommend this service. "
" We have been doing the lease/rental program with Peugeot for many years. It has been an incredible program for us. The pick up of the vehicle in Lisbon is seamless and very enjoyable. The staff that we have interacted with you are very pleasant and professional. We intent to continue using this program every year when we vacation at our house in Spain (Badajoz) which is about an hour and 45 minutes from Lisbon. The drop off of the vehicle is also extremely easy and again the staff very good to deal with and complete the process, in addition to the drop off afterwards at the airport. Thank you and please continue this process as we will be a client. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ABILIO - August 03, 2025
" good . "
" Everything was ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by STACEY - August 01, 2025
" I will continue to use this service to rent in Europe. "
" Rental was easy and the car was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GRACIANO - July 30, 2025
" Keep up the good work "
" good job "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by FRANK - July 29, 2025
" Great service "
" Outstanding service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DANIEL - July 15, 2025
" Great way to compare prices "
" Fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RUI - July 14, 2025
" very happy with whole process. "
" very easy and quick to pick up and drop off vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CARLOS - July 10, 2025
" I have given your web address to many people. "
" Great vehicle at a very Good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by OREN - July 07, 2025
" Smooth like a breeze. "
" Great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ILYA - June 26, 2025
" outstanding service throughout "
" great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by SHEILA - June 24, 2025
" I actually thought you were a different company that we have used before, but I will definitely use you again! Excellent selection, service and price with NO hidden fees. "
" An easy, efficient and courteous transaction from start to finish! Tangerine car rental was wonderful, we had a virtually new car that was a pleasure to drive, and everyone there was friendly and knowledgeable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by HANNAH - June 10, 2025
" Very helpful staff and great prices! "
" Great experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DAVID - May 31, 2025
" Very happy with the car and the staff, all steps went as agreed "
" Car was new, clean and drove excellently "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARK - May 23, 2025
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JUDY - May 18, 2025
" All good "
" All good "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GERARDO - May 13, 2025
" Easy "
" Easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - May 08, 2025
" Auto Europe was easy to use to book through and get good prices for our trip. "
" We had a very good experience with the staff and the vehicle was in good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ZELKO - May 06, 2025
" I have been using Auto Europe for over 30 years and have always been very happy with the service. "
" This is the 3rd time I used Guerin in Lisbon. It has always been excellent. I will use them again if needed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TULLY - May 05, 2025
" Easy to use. "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GILLES - May 01, 2025
" Auto Europe. Absolu fantastic they modify my reservation and save me two days of car rental with a better car. "
" Guerin was the best. I had some problems with my Mystic doing reservation they fix everything no sweat. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RAYMUNDO - April 23, 2025
" Very good "
" The service was satisfactory "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JAMES - April 19, 2025
" I would not rent from any other agency! "
" Guerin had the best service of all the european rentals I have had! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by VICTOR - April 18, 2025
" Have already recommended to friends "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DRAGOS - April 06, 2025
" Great "
" Nothing "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JAMES - March 30, 2025
" Excellent "
" A very good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CECILY - March 24, 2025
" Easy to book! Very helpful when our flight was canceled and booked for a later arrival time, online agent arranged everything with Guerra so we wouldn't lose the car. "
" Counter/check in service was efficient, helpful, friendly, drop off was quick and easy, car was very comfortable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CHRISTOPHER - March 13, 2025
" everything went well. I did have to refuse an 'upgrade' 3x when I checked in. "
" easiest return of a rental car ever. Thanks for that "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PAULO - March 13, 2025
" Been renting thru Auto Europe for a very long time, completely satisfied "
" Very positive experience, no issue. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RICHARD - March 05, 2025
" I was 100% satisfied with the team and the car. "
" The team and the car were great. Pick up and drop off was outstanding. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PATRICK - January 30, 2025
" Very friendly and accommodating staff at both pickup and return. Thank you. "
" Very friendly and accommodating staff at both pickup and return. Thank you. I was happy to have the auto-pay device included for tolls. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RAE - January 27, 2025
" I was very anxious about renting a car overseas but Auto Europe made the process seamless! I had no problems, and was able to enjoy my trip in perfect comfort! "
" Great experience - staff at the counter spoke perfect English, and the pickup and return were both super fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by LINDA - December 18, 2024
" Everything was perfect. "
" Everything was great! We loved yhe car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOEY - December 16, 2024
" Website made it very easy to book the car. "
" Very professional and great service. Helped very quickly and received an upgrade. Car worked wonderfully and drop off was easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PHILLIP ANDRE - December 11, 2024
" Easy to order. Saved a lot of money "
" Very friendly and explained things easily. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by LINDA - November 03, 2024
" Easy to book, good value. "
" Had to wait over 30 minutes for car. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JEFFREY - October 31, 2024
" Auto Europe and Hertz coordinated seamlessly. The Dacia Sondero was an exceptionally fun car to drive and performed extremely well! "
" The Dacia Sondero was an excellent performer. Would highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by FREDERICK - October 28, 2024
" Great value and service. "
" Great value and service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RICHARD - October 26, 2024
" We will continue to use Auto Europe for our travels to Europe. It's easy to get a quote from them and it's nice to speak with a person if needed. We find their pricing competitive with the various car rental agencies. "
" We have used Europcar in the past and will continue to use them when traveling in Europe. Booking, picking up and dropping off is hassle free. The insurance is covered by Europcar, not a third party, which alleviates that concern. The car was clean and in great shape. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KEVIN - October 23, 2024
" Sixt first time renting from them, will plan to rent from them when offered "
" Everyone we dealt with from pick up in Lisbon to drop off in Porto.. very efficient and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RENATO - October 23, 2024
" excellent "
" excellent like always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PATRICK - October 10, 2024
" Easy and convenient "
" Great no hassle experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSEPH - October 10, 2024
" best prices. "
" nice car, good service and great price. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LISBON, PT - Reviewed by JOSE - October 05, 2024
" Good experience "
" Easy to use "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TERRENCE - October 02, 2024
" Good experience "
" Very smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANTONIO - September 29, 2024
" I was satisfied "
" I was satisfied "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by WILLIAM - September 28, 2024
" Exceptional!!!!!!!!!!!!!!!!!!! "
" My experience was above all my expectations. I purchased full coverage insurance & after some minor scratches half way through my trip, I expected some type of delay on checkout. Nothing could be further from what happened. The staff only cared if I was happy with the rental. I said yes, but I scratched it. They advised I had full coverage and it was taken care of. The manager patted me on the back and said have a good day! I will tell this story over and over again. Thank you for making my vacation a huge success!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PAUL - September 27, 2024
" Professional and helpful staff. "
" Professional and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARIA JOAO - September 26, 2024
" Been using Auto Europe for a few years and I am very satisfied! "
" I am a regular client due to the satisfaction. Cars in very good condition and customer service is very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARSHALL - September 17, 2024
" Thanks for the upgrade. "
" Great folks and service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by VINCENT - September 14, 2024
" Auto Europe was very easy to work with and the entire experience was seamless. I had 0 issues or incidents with the car, so don't have any relevant comments on how emergencies are dealt with. "
" The short-term lease option for longer trips is far better than any rental experience. A brand new car and lower cost. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KRISTINA - September 12, 2024
" Very friendly staff. "
" Quick and friendly service. Took us a while to locate them as they were in the parking garage of Corte de Inglés but once we did they were very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSE - September 11, 2024
" Very good, I had rented cars with them for few years always I have had good assistance. "
" I had a good experience with my DS7 but I still like better Peugeot 3008. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LISBON, PT - Reviewed by CARLOS - September 07, 2024
" Very easy to use "
" Been using Peugeots for years never decipoint "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ALFREDO - September 06, 2024
" Very satisfied "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANATOLIY - September 05, 2024
" Quick and easy "
" Very good service "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LISBON, PT - Reviewed by FRANK - August 31, 2024
" Excellent company. "
" Great car. Well equipped. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by SIMON - August 28, 2024
" Easy process enabled me to find the most cost effective rental "
" This was a terrific experience from start to finish. Efficient out the door and return. Great explanation of value added services. The car was in great shape and performed well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARIA RITA - August 26, 2024
" We had a great experience! Everything very easy and the staff super friendly and helpful "
" We had a great experience! Everything very easy and the staff super friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARK - August 23, 2024
" satisfied "
" pleasant experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - July 22, 2024
" Easy to book at a good rate "
" Car was great, no issues during the trip "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 9
LISBON, PT - Reviewed by MARIACARMEN - July 17, 2024
" Staff was wonderful excellent customer service skills "
" Easy in and out exceeded our expectations "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARILYN - July 04, 2024
" Worked out really well "
" Reps were great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TODD - July 01, 2024
" Excellent "
" Excellent. Our plans changed and we had to drop off the car early and to a different location. Very accommodating and fast check out and check in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOHN - June 28, 2024
" I am very happy with my experience with Auto Europe. I am a returning customer and I will return again. I find it efficient and straightforward to browse for available vehicles on the Auto Europe website, and to arrange all the details for the lease online. The Auto Europe staff have been extremely helpful when I have encountered questions or issues. "
" I am very happy with Peugeot's & AutoEurope's Car-2-Europe program. I am a returning customer and I will return again in the future. I am very impressed with the Model 3008 all around--comfort, reliability, performance, ease-of-use. I am also very happy with the leasing experience; I find it efficient and straightforward to arrange the lease, to pick up the vehicle in Lisbon, and to return the vehicle to Lisbon. I have had a uniformly positive experience with the staff in Lisbon. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CARLOS - June 11, 2024
" Great service A+++ "
" Great customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DEREK - June 10, 2024
" reservations were easy to make "
" agent was very courteous and personable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by WILLIAM - June 09, 2024
" Easy online process. No issues with rental company. "
" Easiest car rental experience I've ever had. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LISBON, PT - Reviewed by JOSE - May 28, 2024
" 5 stars "
" 5 Stars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PAULA - May 27, 2024
" It was an overall pleasant experience. "
" It was an overall pleasant experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GARY - May 26, 2024
" Highly recommend. "
" Great experience on both pick up and return of vehicle. Great staff. Took no time at all to get me on the road. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by STEPHEN - May 25, 2024
" Return process and checkout was quick and easy. "
" Very easy meeting process at airport to take shuttle for car pickup. Quick checkout. Car was just what I ordered. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOÃO - May 23, 2024
" Very convinient, helpful and quick. Great service "
" Very professional and friendly, everything went perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LISBON, PT - Reviewed by GIOVANNA - May 23, 2024
" Easy ti navigate online, good inventory of cars "
" Great customer service, the entire process to get the car was simple and fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PETER - May 17, 2024
" All went well. "
" The waiting time to take over the vehicle was extremely long. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by VICTOR - May 17, 2024
" Excellent! Had a difficult time finding someone to rent me a car (I am over 80) and finding this company was a life saver! I will definitely be using them again! "
" Efficient and very helpful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GRACIANO - May 15, 2024
" good job "
" satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ROBERT - May 10, 2024
" All good! "
" Everything went smoother than I could hope for. The agent that I had was very professional and knowledgeable! Thanks, Bob "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOHN - May 07, 2024
" An efficient operation with a friendly touch. "
" Service at the Lisbon office was excellent and very friendly. A warm and pleasant experience. The car was solid and clean though the windshield had a strange invisible substance on it that fogged when it rained. Return at the Lisbon airport was speedy, efficient and polite. A good experience all around. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RICHARD - May 07, 2024
" great overall "
" the whole experience was very good. pick up an drop were quick and effortless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by WILLIAM - May 07, 2024
" On the ball, good pricing "
" Efficient all round with great attitudes on part of staff seeking to satisfy customers "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JAMES - May 06, 2024
" good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by SESHASAI - May 01, 2024
" very happy no surprises and worked as expected. Thanks "
" very happy thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by HENRY D - April 29, 2024
" Our experiences with Auto Europe have always been positive. "
" All went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ALBINO - April 29, 2024
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LISBON, PT - Reviewed by PATRICK - April 24, 2024
" Great place to rent a car in europe "
" The whole experience was terrific. Staff at airport pick were helpful and professional as was the staff at dropoff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CHRISTINA CARELLA - April 21, 2024
" Everything went well. Would use again, Thanks "
" Excellent Service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ROMAN - April 02, 2024
" This is my go to place when renting vehicles in Europe. "
" Experience was terrific. Very easy checkin process, new vehicle and great drop off process with no hassle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - March 28, 2024
" We would highly recommend Auto Europe. The staff was very friendly and helpful. The car was very nice and met all of our expectations. We will certainly rent from Auto Europe in the future. Thank you. "
" Terrific. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by HECTOR - March 27, 2024
" Best car rental experience while traveling in Europe. "
" Great staff at the airport pick up and drop off. Excellent service by customer service and drop off attendants. Very satisfied. Will certainly rent again from Eurocar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANTONIO - March 24, 2024
" great people to deal with "
" great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KRISTEN - March 21, 2024
" Easy website - thank you! "
" Amazing staff on both ends of the process. Great car - thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CAROL - March 18, 2024
" I would book with them again, hands down "
" Good quality car, great GPS, staff very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by SARAH - February 28, 2024
" Auto Europe got me a better price with Sixt than going directly to Sixt, with no sacrifice in service at all. What's not to like? "
" Seamless interaction from pickup to drop off. I've never had a bad experience with this company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANA - January 25, 2024
" Been the my go place to rent cars every time I travel. "
" One of the Best Companies "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANTONIO - January 18, 2024
" Excelente "
" Excelente "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by YING - January 12, 2024
" Great customer service "
" Great customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by RICARDO - January 09, 2024
" I need to re schedule the day before due a late flight...they were pleasant to work....it was 20 dollars cheaper "
" Guerin was very pleasant and didn't ask us to buy extra packages. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOHN - December 16, 2023
" Very easy process "
" Very courteous and efficient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JANA - November 02, 2023
" Auto Europe was easy to deal with as usual. "
" Extremely helpful and responsive. So easy to find at the Lisbon Airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JAMES - November 01, 2023
" Booked through AutoEurop and had to make some changes. Company was flexible and helpful. "
" Booked through AutoEurope and had to make some changes. Company was flexible and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DEBORAH - October 16, 2023
" Also, we inquired in Santiago about a possible rental and the Auto Europe fellow there was so very helpful (although we didn't get a rental after all)! "
" The Hertz folks were great for pick-up and drop-off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KURT - October 14, 2023
" Most affordable option for rentals in Europe "
" Very easy to rent from and car was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by VALERIE - October 13, 2023
" No issues at all. I would use this company again for my European travel needs "
" Effortless transaction in all areas. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by SEAN - October 13, 2023
" Easy and great pricing. "
" Facility was clean, counter person was exemplary, car was fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
LISBON, PT - Reviewed by JOAQUIM - October 08, 2023
" Satisfying "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ZELKO - October 07, 2023
" I always use Auto Europe when traveling. So far I have always been very happy with the cars rented and service from the rental car agencies. "
" Very good service all areas check in and get car. Helpful employees. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CATHERINE - September 27, 2023
" I especially appreciated an is number to communicate with for reservation changes and confirmation. "
" Positive "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LISBON, PT - Reviewed by JOSE - September 20, 2023
" I had a good experience. "
" I had a good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JAMES - September 15, 2023
" I love Auto Europe. My experience was excellent. I was quoted a price of $2,000 directly from Avis. However, after finding Auto Europe my cost for the same vehicle was $620. The ability to speak directly with an agent is a huge plus for me. I will recommend Auto Europe to all my friends and family. "
" My Experience with Guerin was positive. They were easy to deal with and the car that they provided for me was in excellent condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KRISTIN - September 05, 2023
" easy booking on line "
" helpful employees, easy pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MANUEL J - September 01, 2023
" Repeat costumer, a great experience as all ways. Thanks. "
" First time drive a Citroen it was a great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOHN - August 31, 2023
" Pleasant, professional and helpful. "
" The vehicle was what I had asked for and expected. It was in brand new condition. The color of the vehicle was also quite acceptable as I had asked for a conservative color. The vehicle also performed exceptionally well. The comfort the vehicle provided as well as the overall performance were all very acceptable. I would have liked a vehicle manual to be supplied with the vehicle. I believed one was emailed in pdf form, but I would still appreciate and prefer an actual manual instead of an electronic/online manual. The delivery and the return process of the vehicle were also fairly simple and easy. In conclusion, I'm quite pleased with the vehicle and Peugeot. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by FRANKLIN - August 23, 2023
" flawless "
" flawless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOAO - August 09, 2023
" Excellent! "
" Fantastic! Easy and efficient pickup and return, and very positive customer service experience! Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANA PAULA - August 08, 2023
" I always rent my cars when I'm traveling with Auto Europe. They are always there for me. Thank you. "
" One of the best companies. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ALVIN - July 16, 2023
" Very satisfied with this company. Definitely will use again in the future. I have passed on you company to multiple of my colleagues and they will be using this company also, thank you. "
" Very satisfied with this company. Definitely will use again in the future. I have passed on you company to multiple of my colleagues and they will be using this company also, thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - June 21, 2023
" No problems "
" No problems "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ARNOLD - June 19, 2023
" Easy to book on line and received same car as ordered, thank you. "
" Friendly staff, in and out. Great Customer service and great car, Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARIA - June 07, 2023
" My go to car rental company whenever I travel and need a rental car. "
" Everyone was very courteous and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - June 01, 2023
" Great competitive price and service "
" Travel to Lisbon twice a year - first time renting from this company and the experience was a dream. Usually had to wait for an hour to get a car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOHN - June 01, 2023
" This was a terrific experience, one that I look forward to repeating for future long-duration visits to Europe. The AutoEurope staff were proactive in getting information to me, and responsive to my questions. The resource documents were clear and very helpful. Pick-up and drop-off were very efficient since all leasing details had been handled ahead of time. "
" This was a terrific experience, one that I look forward to repeating for future long-duration visits to Europe. I was impressed with the quality and performance of the vehicle I leased, the C5 Aircross Diesel. I appreciate Citroen's participation in this program. I did not have occasion to work directly with Citroen staff, but the leasing documents were manageable even without direct consultation. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by BRIAN - May 31, 2023
" The leasing process was very easy and we saved about $1000 over renting a car. Highly recommend! Our new car was beautiful too! "
" The leasing process was very easy and we saved about $1000 over renting a car. Highly recommend! Our new car was beautiful too! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by EDWARD - May 29, 2023
" Very smooth "
" very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KIMBERLY - May 28, 2023
" The staff were very helpful. We called a few times and they were friendly and professional. A pleasure to deal with. "
" The staff were terrific. They tried to be helpful with all aspects of the rental. They were agreeable to all our requests. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
LISBON, PT - Reviewed by ADILA - May 19, 2023
" I couldn't be more satisfied "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DAVIT - May 17, 2023
" smooth and easy "
" smooth and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ED - May 08, 2023
" Great experience as always "
" Great guy at counter in airport. Very pleasant and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by YEMELYAN - May 04, 2023
" I have been a loyal Auto Europe customer for more than 20 years. And looking forward to continuing doing business with the company. "
" Very friendly and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DERON - April 05, 2023
" Worked out well, encountered no problems. "
" It was one of the easiest rental experiences I've had. The counter worker was knowledgeable and professional and got us checked in quickly. The car itself was comfortable and nice to drive. The drop of experience was seamless. Finding the rental return was easy because there were signs posted. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by KRISTIN - April 04, 2023
" Friendly, helpful staff. "
" Excellent service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by EDWARD - April 04, 2023
" Provided me with the information about what I should expect thrughout the rental process. "
" The individuals at the initial contact and throughout the process were very pleasant and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by AMY - March 30, 2023
" AutoEurope exceeded my expectations for customer service and routing us to Europcar - we had a great experience and would definitely recommend to all our traveling friends! "
" Bruno was amazing and got us in our car and on the road quickly and efficiently! Honestly haven't had a better experience renting a car in Europe - it was fast and easy which are 2 things everyone wants when renting a car on their vacation! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - March 30, 2023
" satisfied "
" Desk person was professional and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - March 19, 2023
" seamless, great partners, back again "
" Best car rental experience ever! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PATRICIA - March 14, 2023
" Excellent "
" Very positive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARK - March 13, 2023
" Excellent car rental agency, use exclusively while traveling in Europe. "
" Guerin is an excellent car rental company, car was excellent and the customer service was terrific! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - February 24, 2023
" Auto Europe provided excellent customer service. Knowing that their office is open 24/7 in the USA is reassuring when traveling abroad. Their prices are competitive and when finding a lower price online on their website, they quickly refunded the difference in the rate. We will definitely utilize Auto Europe again when traveling abroad. "
" Our rental experience with Guerin was excellent. Guerin provided a smooth and efficient check-in and check-out process at the airport. Our vehicle was clean, well-maintained, and was comfortable in driving throughout Portugal. The rental was reasonably priced and we will utilize this company again on our return visit to this country. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PHILIPOS - February 12, 2023
" 5 years now I get excellent service and great prices. "
" It was efficient "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSEPH - January 20, 2023
" They always have cars even in the middle of peak summer seasons. "
" Hassle free, very convenient, would use them again. Ty "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
LISBON, PT - Reviewed by HAO - January 08, 2023
" Repeat customer for past few years. Very satisfied. "
" First rental with Guerin and very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DENNIS - November 26, 2022
" Effortless! Nice job! "
" Very satisfied! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DAVID - November 22, 2022
" no concerns "
" smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TULIO - November 17, 2022
" I will definitely recommend your company "
" The entire process was excellent, the customer rep at the counter when we arrived was awesome. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSE - November 04, 2022
" Excellent experience. Really great company and service. Thank you "
" Excellent experience. Really great company and service. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by WILLIAM - October 28, 2022
" Autoeurope made finding the right vehicle easy. All Insurance options and fees were clearly shown so I knew exactly what I was paying for. "
" Very easy process as well as very nice selection of vehicles. Europcar was great to work with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GAYLE - October 14, 2022
" went smoothly "
" went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PAULO - October 07, 2022
" Been renting thru Auto Europe for years, so far never had any unpleasant issues. "
" I had no issues, The car was in excellent condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSE - September 27, 2022
" Good comp. "
" Good comp. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GEORGE - September 26, 2022
" Alway very easy to work with you... "
" The BEST Avis AGENT EVER! He made the whole rental experience a pleasure. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LISBON, PT - Reviewed by GORDON - September 20, 2022
" Everything was fine. "
" Everything was fine. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARION - September 20, 2022
" The agent who helped me book the rental at AutoEurope was very helpful and friendly. She helped get me a good deal that was flexible. "
" We were pleasantly surprised on how Hertz was flexible both in charging us for picking the car up in Lisbon (we didn't have to go to the airport to get a better rate) and for dropping the car off in Porto without an extra charge. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARIA JOAO - September 17, 2022
" This is not my first time using Auto Europe. I always have a good experience "
" very friendly. Good customer service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JEDEDIAH - August 05, 2022
" Very fast, made experience very easy. "
" Rachel was amazing. Very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by SALVATORE - May 23, 2022
" very happy "
" seamless, would rent again with this company when traveling to LIS "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by LUIS - April 11, 2022
" service 100% professional "
" very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ABRAM - January 04, 2022
" No complaints, it was smooth. "
" Quick and easy experience. All went very smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANDREW - December 27, 2021
" from start to finish it was fantastic "
" the rental was quick and easy, the car was clean and comfortable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GUY - December 20, 2021
" For me Auto Europe is the Best "
" Very Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by FERNANDO - September 18, 2021
" On return was quick and easy. "
" They were kind and informative about the type of car. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANTHONY - August 29, 2021
" It was good. "
" It was good. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ALBINO - October 03, 2020
" Very good attention love to return thanks a lot "
" Really a very good experience thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MATE - July 25, 2020
" great "
" all was well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ALI - July 19, 2020
" Good experience "
" Excellent but didn't liked much the car poor quality "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL - April 16, 2020
" Auto Europe provided adequate service and communicated in a clear and timely manner. "
" Due to the pandemic we had to return our vehicle 4 weeks early and return to the United States. Despite asking for a refund for the remaining time on our rental, Hertz denied any type of refund. Given the situation and the willingness of other companies to offer refunds, we are very displeased in the customer service and it is unlikely we would rent again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TZVI - April 12, 2020
" Great! "
" Overall good experience. When returning the car with a full fuel tank, it was not registered in the system. Lucky enough I paid attention and was not charged refuelling fees. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOHN GRAHAM - April 04, 2020
" You always please me. "
" Plane arrived very early but pickup counter would not allow pickup until time on Auto Euro voucher even though it would not have added extra day to rental. "
Overall Value: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ELLA - March 25, 2020
" Car was as expected. GPS was great. Return was seamless "
" Great! Everything went smoothly. A little bit of high pressure sales at pickup but other than that, great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TOM - March 09, 2020
" I was impressed "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LISBON, PT - Reviewed by FRANK - March 02, 2020
" Excellent "
" There is no sign at the Campagna train station in Porto to let you know where to drop off the car. I drove around the local streets after passing the station when I was finally directed by an opportunistic man who was looking for money for his " francesinha ". Once I found the counter inside the station, all went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANTONIO - December 10, 2019
" Good service. "
" Very nice car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARK - December 06, 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CHARLIE QING - December 04, 2019
" Overall is good. "
" Overall it is a good car, nice driving capability with assisted driving capabilities. The only drawback is that the car Had some prior dents/dings in some areas exterior. But overall is a good performance car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LISBON, PT - Reviewed by FEDERICO - December 03, 2019
" I have been using Auto Europe for long time. It is still the best option in termo of price/quality/transparency. No issues at all. "
" Good Experience. Everyone was very professional and everyone was fluent in English. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LISBON, PT - Reviewed by JOHN - November 29, 2019
" Great experience, easy, cost-effective if you need a car for a long time and want freedom to drive most anywhere in Europe. Joao at the Lisbon pick up site was great. "
" Great experience, easy, cost-effective if you need a car for a long time and want freedom to drive most anywhere in Europe. Joao at the Lisbon pick up site was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JORGE - November 08, 2019
" The easiest experience a slight hick up with pick up and not immediately answering for pick up and with multiple attempts but very happy with their service "
" overall great vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by WILLIAM - November 08, 2019
" Whole experience was great. "
" Everything was terrific! The car was fantastic and the pick up and drop off staff were excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANTONIO - November 03, 2019
" very happy "
" i'm very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANA - October 29, 2019
" Great customer service "
" Everything smooth and nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by THOMAS - October 28, 2019
" We are satisfied with our Auto Europe experience. "
" Europcar does not support drivers at the actual point of picking up the car. There's is little or no introduction to the workings of the car, which often times is different from any personal car. The Mercedes we rented had a warning light on indicating low tire pressure. It would have been nice if Europcar properly maintained the car prior to our getting he car. This past drop off experience was less than satisfactory. We dropped the car off at the Lisbon airport. Their primary drop off location was under construction with no personnel alerting customers. We drove around the rental car drop off 3 times looking for directions. I finally asked an Avis person for help because I could not find an Europcar person. Thank god we had enough time to make our flight. "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 8
LISBON, PT - Reviewed by ROBERT - October 28, 2019
" That was perfect. Easy and a really great bargain "
" Perfect and incredibly efficient. A great bargain "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ROY - October 28, 2019
" Professional staff. Very helpful. "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by COREY - October 27, 2019
" good experience would use again "
" good experience would use again "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by THOMAS - October 23, 2019
" The transaction met all expectations. "
" Pickup and dropoff went smoothly and car had no mechanical issues and was easy to drive. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
LISBON, PT - Reviewed by VIRGILIO - October 20, 2019
" Once again, one word: excellent. "
" In just one word: excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by LUIS - October 07, 2019
" A little too much paper work up front "
" Extremely satisfied ( will it be the same if we have a accident! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GERMAN - September 30, 2019
" Excellent experience! They were the ones that advised me to do this with Peugeot and it was great. They were always responsive and the process was smooth. "
" It was even better that what I had expected!! Everything went really well! The car was fantastic! Had the latest technology and the pick up and delivery worked out very efficiently! Communicating with staff was always easy and they were responsive. I do not doubt I will use and recommend this to my frieds!!. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARC - September 29, 2019
" Good experience. "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by HUMBERTO - September 01, 2019
" Very profissional super friendly and very paciente ! "
" Love it ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSEPH - August 30, 2019
" I rent every year "
" all good as usually "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ALAIN - August 26, 2019
" AWESOME "
" AWESOME "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PATRICIA - August 24, 2019
" great "
" great "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOHN - August 19, 2019
" Great! "
" Courteous, helpful staff. A nice car. Easy pick-up and return with minimal wait times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by SULTAN - August 18, 2019
" Good "
" They gave me scratched car and they charge me after tow days of the drop off EUR 436 , and I do not know why? And I need my money back "
Overall Value: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 2
LISBON, PT - Reviewed by TONI - July 26, 2019
" Easy, affordable and the staff was helpful and friendly. Highly recommend this company. "
" This was the best idea of our month-long trip around Portugal and Spain. The car was perfect and the process so easy. Thanks for helping to make our European trip the best! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by GLEN - June 16, 2019
" It was good. "
" Got a flat tire and had to take car to Lisbon airport for exchange. Went very smoothly, even though it was a Saturday and car rental was ridiculously busy. Employees should be commended. Very conscientious people. Car was good. Loved the NAV system with XY coordinates. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CAROL LOUISE - April 18, 2019
" Auto Europe has been exceedingly helpful over the years in making the arrangements with Peugeot Open Europe. This year Danijela was always there to answer questions and concerns from the initial inquiry to the arrangement for the pickup. We would like to send on our thanks to her. "
" Our experience with Peuguot Open Europe in Portugal was excellent in every way, from pick-up to driving the car in Portugal to the efficient and warm customer service on our return. We will always use Peugeot Open Europe for long term leasing in Europe when ever we can! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PETER - April 18, 2019
" As a long time customer with Auto Europe, this experience was reassuring; an excellent alternative to the original car offered (unacceptable) was provided by Avis- without any arguing or inappropriate nonsense by the very pleasant and efficient Avis employee.. "
" The car we were initially offered was dented and scratched and the driver's seat control did not work properly. The Avis employee at the actual pickup office was terrific, testing our the seat and examining the condition of the BMW 4 Series with the dents. He offered us an almost brand new Mercedes E-Class with a higher seat - and functioning seat control- for the same price we had paid. It was a fine car to tour around in for the 9 days. Thank you very much. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by AMMAR - April 09, 2019
" Pleasent "
" Very good support when I found my window broken "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PAUL - April 04, 2019
" overall I am satisfied with Auto Europe "
" I am always concerned about the Europcar customer service in Lisbon. They are always busier than the other rental companies because they obviously charge the least. Their customer service sometimes takes a back seat. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LISBON, PT - Reviewed by YVAN - February 08, 2019
" all was perfect thanks "
" one of my favorite renter "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PHILIP - January 29, 2019
" excellent across the board "
" The cleanest and most efficient car rental office I've ever encountered "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANTONIO - January 20, 2019
" The service and car were excellent. "
" Good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by PEDRO - January 13, 2019
" Easy to make reservation. "
" easy check in and return, good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by SAVANNAH - January 11, 2019
" Autoeurope is reliable and reasonably priced "
" Avis is a great company and they make things very easy! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JUNTIKA - January 10, 2019
" Good variety of cars to choose from. "
" Easy to pick up and return car. Car in good condition. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LISBON, PT - Reviewed by TONYA - January 01, 2019
" I love that you can talk to a real person! "
" The process was easy and seemless. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
LISBON, PT - Reviewed by DANNY - January 01, 2019
" Great site. Would use again for sure "
" Wait at counter could have been shorter. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by IRA - December 16, 2018
" Great service both in the US and Portugal "
" Very helpful service from Miguel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSE - November 29, 2018
" Very happy. "
" The car was great, excellent customer service, been using these guys for years and will book again in the future. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DANIEL - November 07, 2018
" We have used Auto Europe since 1978. They have the best customer service in the industry, and will always take care of the customer. "
" Excellent service, great value. Always try to go with Europcar when traveling. Thanks, Daniel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by STEVEN - October 30, 2018
" Great car, great staff, easy driving around Portugal. "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by NICHOLAS - October 30, 2018
" Good way to find acar "
" Good experience, nothing great, sales could be reduced "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 10
LISBON, PT - Reviewed by TARO - October 29, 2018
" Easy to deal with. Called with a customer service question, and was able someone on the phone really fast, and was able to answer my question quickly. "
" Great. Easy, fast check-in in Lisbon. I was on the road really quick. Great car, great price. Easy fast drop off. The added toll road fast lane feature was very convenient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MICHAEL J - October 29, 2018
" Excellent "
" AVIS needs yo implement a faster pick up system for reservations. People come in very tired and frustrated and wait long periods for pick up.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MARK - October 18, 2018
" Always prefer AutoEurope when we rent or lease in Europe. Very satisfied. "
" The gentleman who picked us up and did the return was outstanding. He was even standing in the rain when we returned the car 15 minutes early to guide us into the lot. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by DAVID - October 10, 2018
" Excellent! "
" Car pick-up. Long line. 45 minute wait at counter for customer service representative, At return, I arrived at 6:00AM (opening time). Long line of cars being returned. Computer system was down. I have not received a receipt for vehicle return. Not a good experience! "
Overall Value: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
LISBON, PT - Reviewed by TONY - October 03, 2018
" things went well. "
" very efficient and helpful customer service "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by CATHERINE - October 01, 2018
" Good customer service "
" Will use again "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOHN - September 21, 2018
" Easy and quick reservation process, all information clear and correct. "
" Very pleasant and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JOSE - September 05, 2018
" My experience with Auto Europe was good.The customer service personnel I talked to were very pleasant and attentive. "
" It was a good experience. Everything went smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by FLORENCIA - September 02, 2018
" Amazing! "
" The experience was amazing. No one tried selling me anything extra which I appreciated. The made the experience easy and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MOHAMMED - August 30, 2018
" Very satisfied "
" Very happy but I would recommend doing extra services like offering paying the toll road fees and charge the rental person credit card later on rather than ask him losing a day between post offices to pay and even though I wasn't able to do it "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by FRANK - August 30, 2018
" Auto Europe was excellent in helping me pick the right car for my trip. I would use them again and again. "
" Leasing provided us with an excellent new car. The procedure was easily done in very little time. Excellent staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ANGELO - August 02, 2018
" Good company, I would do business again. "
" Good car that I thought was cheaper. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JEFFREY - July 27, 2018
" From reservation through Autoeurope to drop off, all really good. "
" Really easy pick up and drop off! My car was great - all around great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by FREDERICO - July 26, 2018
" Been use auto Europe for years. I'm not using nobody else They're great "
" Tell all push you to get an upgrade Get got me a defective car. Bold tires check engine light on And give me a hard time to replace the car and charge extra money. Hope you guys can do something about it Thank you "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 1
LISBON, PT - Reviewed by PENELOPE - July 26, 2018
" Nice car, efficient service, no upsell "
" Nice car, efficient service, no upsell. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ROBERT - July 17, 2018
" No problems. Everything went quite smoothly and efficiently. This program makes more sense for long-term rentals , although I don't understand why Portugal is the only country with a 90 day limitation on stays. "
" The experience at Lisbon airport was quite efficient and, even better, it was quick. I was able to contact them easily at the location and arrange for pick-up transporation to the pick-up site which was very close to the main terminal. Staff was friendly and were able to explain what I needed to know about the vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ALINA - April 27, 2018
" AutoEurope is always a first rate experience, with professional staff who connect you with a reputable car rental company abroad. Thank you! "
" Sandra - the counter representative in Lisbon Airport- was fabulous! Professional, cheerful and knowledgeable. What a wonderful first impression of Portugal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by LINDA - April 24, 2018
" Good experience! "
" Good job!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by ROBERT - April 22, 2018
" Online reservation was very convenient and easy. "
" Overall experience was very good from online reservation, counter staff at pick up to return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by MIRIAM - April 22, 2018
" Easy to deal with "
" Great car "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by JAMES - April 17, 2018
" Have been using auto Europe for over 10 years--always very satisfied. "
" The pickup, drop-off, and car were perfect! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LISBON, PT - Reviewed by FRANK - March 29, 2018
" For me Auto Europe is always the best company to deal with. I always refer you to everyone. "
" The car was beautiful but smelled of cigarettes so bad it was hard to ride with windows shut. Next, I am going to have to complain to American Express and Europcar, but we always do full no deductible coverage with you. At Guerin, there is a glass/tire fee that is 10 euros. At Europcar in October it was 16.95 euros total. It was suppose to be the same this time, but arriving jet lagged we really did not check what the man had us sign and he charged us 16.95 x 8. I feel he took advantage of our tired state as I specifically asked him why Guerin is only 10 euros total and they are more. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LISBON, PT - Reviewed by SERGIO - July 18, 2017
" The only issue is that, they were not waiting for us in the airport, so we have to wait for a while after someone help us calling them, also took a while to get to their office, so allow some time for that. but overall they provided an excellent service. "
LISBON, PT - Reviewed by NIGEL - March 24, 2017
" Smooth as silk-after booking, complete peace of mind, service at Guerin was attentive and re-assuring, with every detail addressed so there were no surprises. Overall compared to the airline experience it was far better. "
" Every detail share with me, over delivered in every aspect "
LISBON, PT - Reviewed by ARTTU - August 21, 2016
LISBON, PT - Reviewed by LEONARD - August 07, 2016
" The car was in very good state and it was a real plus to be able to use the "green way" at highway to. On the negative aspect, it took ages (1h30) to collect the car and the GPS. "
LISBON, PT - Reviewed by JOAO - August 04, 2015
LISBON, PT - Reviewed by DAVID - August 04, 2014
" Very Satisfied "
" No car operational manual in car and attendant did not want to be bothered with showing me how to operate the car ( he did to a point ) - but besides that car was real nice and the return was very easy - I was satisfied "
LISBON, PT - Reviewed by NIELS JØRN RAHBEK - July 26, 2014
" polo is not a good car for use in the Mountains. it was impossible to start on a hill because of limitaion on the rews in first gear "
LISBON, PT - Reviewed by JOAO - February 08, 2014
" I have rented with auto Europe 3 times,and every time got brand new cars! Easy and quick rental process,will continue renting from them! "
" Very efficient ,quick service,new car! "
LISBON, PT - Reviewed by MARCOS - July 21, 2013
LISBON, PT - Reviewed by FOO CHUEN - May 31, 2013
" Booking was easy and fuss free. Also very clear and informative web booking system. "
" Check in and out was fast and efficient and staff was also very efficient. Car was in good condition. "
LISBON, PT - Reviewed by MARCELLO - February 20, 2013
" car smelling of cigarette. you guys must have option for non smoker vehicle. steering wheel shake. "
LISBON, PT - Reviewed by ANTONIO J - January 27, 2013
" Service was perfect, had to make some changes, no problem. "
" The car was not at the Airport, distance about 7 min. "
LISBON, PT - Reviewed by LUIZ - January 09, 2013
" It was a very good experience with no problem. "
" It was a very good experience with no problem. "
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