After you have reserved your rental car with Auto Europe, either over the phone or online, you are e-mailed a voucher that contains relevant information about your rental including: pickup dates and times, the supplier you are renting from, car category and your scheduled pickup location. Clients are asked to print out the voucher before leaving and to double check all of the information on the voucher to ensure that it is accurate. If you have any questions regarding your voucher, please do not hesitate to contact us at any time of day. We are here for you before, during and after your trip!
Upon further inspection of your voucher, you will find the terms and conditions of your rental. It is in your best interest to go over these thoroughly, as there is information listed regarding your rental insurance that you will need to know. Pricing information regarding any mandatory location surcharges and/or road taxes are also listed in this section. Each fee that is paid locally is listed in the terms and conditions when the booking process is completed. It will be helpful for you to know if the country you are traveling to will require you to have an International Drivers Permit and you can find that on your voucher. It also states if there is a charge for additional drivers, young drivers, or other equipment. In most cases, mileage restrictions will not be a problem, but if that is an issue, it will be stated on your voucher as well. Feel free to call Auto Europe with any questions that may arise during your trip! We can be reached toll-free at 1-888-223-5555.