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DUBLIN CAR RENTAL REVIEWS
Car Rental Reviews - Dublin, Ireland
Welcome to our page dedicated to customer reviews and the experiences our clients have with both Auto Europe and their chosen car rental supplier. We know reviews are a great way for our clients to learn more about our business and long-standing relationships with the most reliable suppliers who rent vehicles to travelers planning a trip to Dublin.
Auto Europe works with the best car rental companies in Dublin and all of Ireland to provide our customers with the most options at the best prices. Browse car categories from suppliers including Dollar, Sixt, Hertz, Alamo, Enterprise and Avis. Compare rental rates from different suppliers and a variety of makes and models to find the best deal for your travel group. No matter which car rental supplier you go with, you know you're in good hands with Auto Europe.
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Save up to 30% on your rental car in Ireland when you book with Auto Europe today! You can use the booking engine at the top of this page to compare supplier rental rates in seconds using our booking engine to find the ideal rate and vehicle for your time in Dublin. With our price match guarantee there is no reason to wait, if you see a better rate with one of our suppliers before pick-up we'll beat that price!
AUTO EUROPE DUBLIN, IRELAND Car Rental Reviews
Average Rating for Auto Europe Dublin:
DUBLIN, IE - Reviewed by PATRICK - August 02, 2020
" Great service "
" Very helpful and great staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by AUDREY - July 16, 2020
" Love it. i have usrd this site for many years and will continue to do so. "
" Excellent customer service and very polite staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JONATHAN - July 09, 2020
" I visit Ireland and France regularly, and usually use Auto Europe for car rentals in both places. The prices are good and the service reliable and accurate. "
" I visit Ireland regularly, and now always use Auto Europe and, via them, Dollar. I have had good experience with them, and this latest rental was perhaps the best so far - fairly quick checkout, good car conveniently parked, very quick drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by REX - April 05, 2020
" Everyone of the staff was very helpful. The car was in great condition. "
" Rental worked out great. Thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAEL - March 27, 2020
" From Auto Europe standpoint, all went smoothly. "
" I had the wrong date for the beginning of my rental, and it was canceled as a no show. I had to take a much larger and costlier vehicle, as the original smaller car was already rented. They really should have more small cars in Ireland, due to the narrow roads/ "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by CHARLENE - March 27, 2020
" Polite to deal with when making inquiries and efficiently dealt with "
" Friendly staff, clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRENDEN - March 26, 2020
" helpful employees "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SARA - March 25, 2020
" Great! Quick and easy. "
" They were very professional and kind. The car itself had a very bald tire and the alignment was not great as the car pulled to the left. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by BRIAN - March 24, 2020
" Site easy to navigate will definitely use them next time we need a car abroad. "
" Super easy online as well as airport counter service. Customer rep at Dublin Airport was very helpful with upgrading our vehicle as well as explaining differences in European vehicles vs US. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAEL - March 24, 2020
" Everything was great! "
" Very easy and exactly what we reserved. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SEAN - March 20, 2020
" Always more than happy with our Auto Europe experience thanks "
" It all worked very well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SHANE - February 28, 2020
" Easy to use. Great price. I like the zero deductible offering. I have recommended Auto Europe to a number of people. "
" Great car. Counter wait is a bit slow. It is shared with Hertz and another company. Seems to be an issue with all car hire companies. I would prefer if Dollar would give a hard copy of the pre inspection sheet instead of viewing it at the counter which is not remotely near the car. They do e-mail a copy but I do not have international web access on my phone. It is a bit nerve wracking signing for it and not being able to view damage real time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MIKE - February 26, 2020
" The whole booking process was seamless and efficient, and as you use only reputable providers there were none of the issues some of my colleagues have experienced such as hidden charges and restrictive conditions- I'll definitely use you again. Thank you. Mike Griffin "
" I've heard horror stories about rental car issues and hidden charges in Ireland but Hertz was amazing - just confirmed my booking, handed me the GPS and away I went. Return was similarly quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PATRICK - February 26, 2020
" Great experience, thanks "
" Highly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOSEPH - February 03, 2020
" Very good rate "
" Everything went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BARRY - February 01, 2020
" Always the best price and service. Thank you. "
" Allowed me to upgrade car for discounted price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROGER - January 30, 2020
" We always get a great deal with Auto Europe and you have always been very helpful & efficient with any changes I have had to make. Plus great clarity on the insurance aspect (a big help in Ireland!). "
" Dollar had no agent at the airport kiosk so we had to take shuttle bus to pick up & do all our processing there. The car they gave us had some significant damage on the outside which they had documented. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by KERRY - January 28, 2020
" All staff at pick up and drop off were VERY helpful. "
" X "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by PAULINE - January 24, 2020
" We ended up only renting for 11 days as our flight was cancelled. Auto Europe did refund us the unused day. "
" This time, no wait at the dollar counter in Dublin airport - but it was January - cannot say the same with my last experience there in August! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JONATHAN - December 30, 2019
" I've used Auto Europe on a number of occasions, and it has become my go-to place for auto rentals in Europe (mainly Ireland and France). "
" This rental worked very easily and well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JEREMIAH - December 29, 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CARLOS - December 29, 2019
" Easy to use "
" It was a bit more expense than what I had planned to spend. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MAIRE - December 22, 2019
" I always rent thru AE. Very helpful, efficient & decent prices. "
" Expensive after adding airport surcharges & extra insurance. No one at counter when I arrived. Bit of a wait. Man eventually arrived. Very nice. Not his fault. "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by LIESL - December 10, 2019
" very pleased "
" Very pleasant experience, thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DANIEL - December 10, 2019
" Easy to book, accurate bookings, good range of rental options. "
" Rented vehicle didn't show some areas of damage upon pickup. Needed to submit via email, they were fairly obvious once viewed in daylight. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by ELLEN - December 08, 2019
" Have used them on my last three visits to Europe and would recommend them. "
" They were very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BARRY - December 07, 2019
" It was a seamless process "
" Very simple and efficient process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CARMA - December 03, 2019
" Great service, I was relieved to have the coverage "
" Car return was very difficult and they have not yet charged my card and continue to hold the 2500 deposit 5 days after drop off "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by JOHN - November 13, 2019
" Was unsure about usingauto Europe, but was very pleasantly surprised and impressed. Everything went as promised. "
" Hertz was fine. I thought I bought full insurance but apparently tires need a separate policy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SYLVAN - November 07, 2019
" Worked very well! "
" Everyone was pleasant and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by CHRISTOPHER - October 30, 2019
" The quality of the service was awesome, and so was the car. Also was not subjected to any hidden fees or scams. Just honest business. Altogether very happy with my experience. "
" The quality of the service was awesome, and so was the car. Also was not subjected to any hidden fees or scams. Just honest business. Altogether very happy with my experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - October 30, 2019
" Took tons of stress off of my shoulders, I will be using this service again. The only thing that is a little difficult is all the extras regarding which insurance level I should purchase so that I did not need to purchase the insurance at the high rates at the counter. "
" Dollar did a good job, nothing out of the ordinary and I was satisfied with the timing of picking up the car and the quick and easy return process. Also, the shuttle driver went out of his way and dropped us off at our airport hotel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - October 30, 2019
" good "
" Fast efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARY - October 29, 2019
" Great experience. Everything worked out well. Would recommend renting a car through Auto Europe. "
" The gentleman at the counter was very nice and explained everything to us. Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KEVIN - October 28, 2019
" Excellent service from start to finish! "
" Excellent service from start to finish! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAVID - October 28, 2019
" They were extremely helpful - making sure we got the car able to fit all our luggage. Also offered service that we wouldn't otherwise had known about - a phone/hot spot internet service for up to 5 devices with a gps. I don't know what we would have done without it! "
" They were extremely helpful - making sure we got the car able to fit all our luggage. Also offered service that we wouldn't otherwise had known about - a phone/hot spot internet service for up to 5 devices with a gps. I don't know what we would have done without it! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRIAN - October 28, 2019
" Very satisfied with on-line process "
" Car had low tire at time of rental, everything else was fine. Gentleman at Hertz counter at Dublin airport was extremely helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by JORDAN - October 27, 2019
" Got us a good price, with no issues in the process. Thanks! "
" The car itself was generally fine for an economy car, but the acceleration was so slow that I couldn't tell if it was indeed a problem with the transmission or simply the way that this economy car typically works. When I dropped off, I told them that they might want to have a look at the transmission. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by BRENDAN - October 27, 2019
" No problem with Auto Europe. I like thet they give the option for fully comp insurance when renting. "
" Car was not clean on pick up. Drivers windshield wiper was worn out which nearly caused an accident. When I returned the car it took a shuttle 25 minutes to pick me up. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by DAVID - September 30, 2019
" No problems at all. "
" My only complaint is that whoever prepped the vehicle used something that was very slippery on the pedals and the floor, making them seem "greasy" and making clutching very tricky. It took three days and about 5 wipe-downs to get the slipperyness off and make them suitable for use. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by EAVANNE - September 30, 2019
" Satisfied "
" Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by STANLEY - September 30, 2019
" Great experience!! We originally rented an SUV, but we were told by a friend that this would not accommodate four people and our four bags of luggage. I called and they suggested a full size car which upon our arrival was exactly what we needed. It was also a bit cheaper. I would rent again from AutoEurope, in a heartbeat. Thank you for a wonderful experience. "
" They were very accommodating. We arrived a few minutes late upon return, but they did not charge us an extra day's rental. Everyone from check in to check out was very professional and courteous. They also upgraded us to an automatic with navigation. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - September 29, 2019
" Great service and including insurance with the reservation saves both time and money. "
" Friendly and helpful staff at check-out and check-in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROY - September 29, 2019
" You made the task easier with a one-stop portal. "
" I was very satisfied with the entire process of reservation, picking-up and dropping off the vehicle. Everyone was professional and executed well! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DANIEL - September 10, 2019
" Very easy to use "
" Very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BETHANY - September 10, 2019
" Great costumer service representatives and services available. "
" Great experience. The car rental went very smoothly, customer service people were very helpful, and the car was perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - September 10, 2019
" Easy to do, great variety of choices "
" Very pleased with staff and vehicle. Efficient checkout and in and car was clean and matched type I reserved. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FRED - August 31, 2019
" Enterprise was excellent "
" Changed car with no problem. Check in was quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GREGORY - August 30, 2019
" Good value. "
" Everything went smoothly. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by BARRY - August 30, 2019
" I liked the fact that a few companies and prices were shown for comparison. "
" I rented the car on-line- very easy to do. In that regard I'm satisfied. There was no open kiosk at the airport so I had to shuttle off-site.... not a problem as it only took 15 minutes. Small line up at the pick-up office was appreciated. However, I have car insurance that comes with my credit card if I use this card to rent the vehicle. This coverage was denied by Dollar since I didn't have a letter from my card company to prove this coverage. It appears odd that this requirement was made known to me only at the time that I am picking up the car. Reasoning this the staff was futile so I paid over 500 Eros for insurance that I did not need or want. A sour note to start our first trip to Ireland. "
Overall Value: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DONALD - August 29, 2019
" good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KYLE - August 18, 2019
" I would rent from them again. Great drop off experience. Very smooth and efficient! "
" I had a great rental experience with only one downside. Because I booked through my credit card, I was going to decline the insurance with Dollar, since my credit card provided full coverage. I was unaware that there would be a 5000 Euro deposit required to decline insurance. The desk agent was very helpful and showed me in the fine print where it said this was a condition of the rental. I simply missed this detail among the fine print. I feel that during the booking process, insurance coverage options should be more clearly outlined so that customers aren't surprised by these details at the rental desk. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by AVI - August 18, 2019
" Very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROBERT - July 13, 2019
" good service "
" Was satisfied with their service, but surprised by the added fee of 26 Euros. It was explained to me that it was for the high cost of being near the airport. ??? "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MAUREEN - July 13, 2019
" Auto Europe I have been using for many years and always recommend to others. "
" The car and all were great but I had coverage for insurance on my credit card and they still had mandatory insurance I had to take which cost and extra 168 euros. Not happy about that. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANNE - July 11, 2019
" Excellent from start to finish. "
" Excellent experience in every way but one. My documents indicated that the Hertz rental counter was inside the Dublin airport terminal. WRONG. Confirmed reservations may bypass that counter and go directly to the shuttle bus on the ground level that takes the renter out to the office and cars which are a bit off'site. About 30 of us with reservations waited in line at the terminal counter, only to be told one at a time as we got to the counter to proceed directly to the bus. Then when we got to the next office, it was another 30 minute wait in a very long line. Hertz in Dublin is very popular. Need to expedite the process. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PAOLINA - July 11, 2019
" Smooth and seamless, even when I had to call and make a change to my original reservation. "
" Overall, the experience was great! The reasons it wasn't perfect: the line to pick up the car took almost an hour, and then another 10-15 minutes before the car was ready. I received the car with a "full" tank that already had 91km on it since it was filled. The windshield wipers were in poor condition, the driver's side was actually broken and so did nothing but smear the rain when used. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by RASHEED - July 01, 2019
" Ir was positive, the car was a pleasure to drive. "
" Long line at pickup, but Hertz staff was quick, efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RAYMOND - July 01, 2019
" Renting a car went very smoothly "
" Renting a car went very smoothly "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by CHRIS - June 19, 2019
" Everything worked out perfectly "
" Couldn't ask for anything better "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDREW - June 18, 2019
" All contacts were efficiently handled and agents. were knowledgeable, helpful and professional.....in particular Jim Egan who I spoke to on my return "
" All local contacts were handled efficeintely and as expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHERYL - June 18, 2019
" I found the lowest rates through Auto Europe and appreciated built in car insurance to provide me peace of mind. "
" Had a positive and smooth rental experience. The car had scratches and bróken side mirror but all was documented. The outside was dirty so it was hard to capture all the scratches. Being in Ireland, it was understandable that their cars are damaged with the small roads but luckily I returned it in the same condition with no further damage and encountered no issues upon return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by EDWARD - June 16, 2019
" Good "
" I didn't want a BMW but that's what you gave me. A simple VW would have been fine. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DANIEL - June 16, 2019
" Great! Will use again. "
" Overall very good. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TIMOTHY - April 18, 2019
" very easy to navigate website "
" quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - April 18, 2019
" Good deal "
" Easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KIRK - April 15, 2019
" Our agent was so great! "
" . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by MARCELLA - April 12, 2019
" Probably the best car rental experience for quite a while...and I travel every 6 months! "
" Probably the best car rental experience for quite a while...and I travel every 6 months! Hi "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ADAM - April 09, 2019
" Great check - in and helpful staff who managed our check-in. He suggested the upgrade to a diesel which proved very useful and wise! He was terrific! "
" Great check - in and helpful staff who managed our check-in. He suggested the upgrade to a diesel which proved very useful and wise! He was terrific! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WILLIAM - April 09, 2019
" Auto Europe made getting a car very easy. This was the first time I used a system like this. Before I only every directly dealt with a car rental company. Auto Europe got me the best car for what I was looking for. "
" Hertz seems to have their process down. They were very upfront about everything and made sure that I was informed about any charges I was getting. I would say that I would shop with them again. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - April 08, 2019
" Only site I'll go to for car rental when I go to Ireland "
" Great counter service and really nice car. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PATRICIA - April 08, 2019
" There were no issues. "
" Locating the drop-off location at airport was a struggle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JONATHAN - April 05, 2019
" Very easy to use. Much cheaper than I expected. "
" My first reserved car was too small, and the desk clerk was EXTREMELY helpful finding a replacement. It took a lot of effort on her part to get me the car I needed for the trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CALIXTO - April 04, 2019
" Great! "
" great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FRANK - April 03, 2019
" no problems "
" no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KEVIN - March 19, 2019
" Truly an effortless experience, booking through Auto Europe. "
" Excellent and efficient service. Everything went smoothly! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROBERT - March 13, 2019
" Always great, "
" Its always a pleasure dealing with Auto Europe. Nick and his team go above and beyond expectations. Avis crew in Dublin was slow and never did follow-up with a copy of the agreement and condition inspection of the car. I was concerned enough to call them and ask that they send me a copy which they never did. Fortunately the crew in Shannon was quick, no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TIMOTHY - March 11, 2019
" Best price. "
" Very pleasant and helpful. Made the process quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALEX - February 05, 2019
" Always liked dealing with Auto Europe "
" Difficult to return car early in the morning. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by COLIN - January 30, 2019
" Efficient and great value for money "
" All great except long wait for Hertz shuttle bus "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAEL - January 23, 2019
" All perfect thanks to Paul "
" Paul was a star. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KEVIN - January 21, 2019
" i have been using AutoEurope for over 15 years and will continue to do so "
" nice selection of autos and was able to get a diesel when requested. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by THOMAS - January 18, 2019
" good value "
" slow picking up the car "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALAN - January 13, 2019
" Positive. Have rented with AutoEurope many times over many years. "
" Experience was good in pick up and vehicle provided. At drop off however, the person there let us stand for several minutes before checking us in. He told us we could just leave the car but we said we wanted receipt as we had filled the tank before drop off. He then walked around the car to check it and kicked the front right side and the bumper guard came down. So he checked that off as an incident. And said that it was covered as we had no deductible. But issue is we did not do that- he kicked it. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 2 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JOHN - December 16, 2018
" I have rented through Auto Europe for years, and have always had a good experience. Their program of Garmin rental is great. "
" First time I rented from Sixt, and it was a good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WILLIAM - December 15, 2018
" will use again "
" will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KAREN - December 06, 2018
" Very quick and easy to use "
" Very quick and friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALEXANDER - November 29, 2018
" Great service provided on all levels - found the cheapest cars in Europe all in one place. Fast and efficient! "
" Great experience with employees, but my car was not in good condition. It just didn't feel right - too bumpy, too noisey, and unresponsive accelerator. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by KEVIN - November 29, 2018
" We had a good experience renting through Auto Europe and would use their services again. "
" The tread on the tires was rather low but the car met our needs just fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JAMES - November 08, 2018
" great to have more reasonably priced insurance through auto europe "
" great staff "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROSEMARY - November 07, 2018
" Very happy with the service "
" Wonderful service thank you very much looking forward to doing business again in February "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PATRICK - November 07, 2018
" Great customer service. "
" All reservations were honored and went well, no extra charges or surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRIAN - November 06, 2018
" Good "
" Satisfactory "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by RHONDA - November 06, 2018
" We couldn't have asked for a better experience. I can highly recommend Auto Europe. "
" Every one was wonderful and made the whole experience wonderful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LAWRENCE - October 30, 2018
" Efficient and reasonable. "
" Efficient and reasonable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LARRY - October 27, 2018
" Auto Europe is our "Go To" when travelling in Europe, we are very happy with this company "
" Excellent as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRIANN - October 03, 2018
" great experience. would highly recommend. "
" the best part was how quick drop off was. very efficient and right to the point. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LAWRENCE - October 03, 2018
" Great. Great ...easy... "
" Both cars we rented during our stay were great . price great....will use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROBERT - October 02, 2018
" Very good "
" Only small complaint: At Dublin , the line to get a car was out the door. After overnight flight from Boston, it was longer than I thought it would be, since we we were very tired. There were 7 or 8 agents, so I think it is the procedures used. Ieems with today's computers, it could be much quicker process. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CARA - October 01, 2018
" All went as expected! Thanks! "
" Easy to connect with at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOSEPH - October 01, 2018
" Auto Europe made the cart rental experience flawless and painless and I will use again in the future. "
" the experience was great. the condition of the car received was like new but had some battle scars from drivers before me. I would have like more time to review the photos of the car before they give it to you. They show for very quickly which I didn't like on a very small screen i would have liked a walk around with an agent but I get its done on a screen for quickness so be sure to document the car for yourself. drop off was insanely fast and very convenient and they offer to call a cab for you if you are staying in the city. customer service was great as well. I wish on the smaller car they had tire protection since the tires are very cheap and it would make they cdw more worth it. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VIVIAN - September 30, 2018
" Helpful on the phone I US "
" Easy and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JENNIFER - September 30, 2018
" Excellent service. Very expensive rental in Dublin for September and over the coming Christmas though. Use this company 3/4 times a year to rent in Dublin Ireland, usually excellent rates. "
" Usually very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DONALD - September 21, 2018
" We were very happy, all went well, thank you for everything. We will definitely book with you again. "
" The vehicle we had ordered was too small (our fault, not yours), and we were very happy that you had a vehicle on hand that suited our purposes perfectly. All Hertz staff was very helpful both at pick-up and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RICHARD - September 13, 2018
" Excellent service from staff and condition of the was excellent "
" Excellent service from the staff and auto was in great condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VINCENT - September 12, 2018
" Very responsive to our need to change a reservation due to a cancelled flight "
" Excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAEL - July 27, 2018
" Easy to deal with. Nice on the phone when I had an issue with the rental I had booked at first. "
" Very nice and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAVID - July 26, 2018
" Great selection "
" Everything was quick and efficient. The recommendation for me to upgrade to a diesel was much appreciated as it ended up us saving a great deal on gasoline. I would highly recommend Dollar to anyone. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GENE - July 25, 2018
" Made renting very easy when I know all details before getting to the counter and don't feel sales pressure to add in anything more. "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KEVIN - July 03, 2018
" Excellent! "
" Excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PAUL - July 03, 2018
" AutoEurope provided a nice selection of cars and car rental companies to choose from as well as good clear communication about the excess with deductible insurance coverage. "
" Everything went very smoothly. I especially appreciated the transparency regarding the excess with deductible insurance and the convenience of not having to pay the M50toll directly. Car was clean and mechanically sound. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PAUL - July 02, 2018
" Auto Europe met my expectations. Thanks! "
" Counter staff at pickup was inexperienced and did not understand the terms of my Auto Europe rental. Car was in very good condition, had interior space and features expected, and was enjoyable to drive. "
Overall Value: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by THOMAS - April 26, 2018
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
DUBLIN, IE - Reviewed by KANIZ - April 20, 2018
" I am very happy with this company.They were very helpful and honest. "
" Great service. They were fast,friendly and on top of everything were not pushy at all. I am really satisfied with the service I got. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HOLLY - April 18, 2018
" The car was great! It was quick pick up and drop off "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RACHEL - April 17, 2018
" Great experience. "
" Had no difficulty with use of dollar. Everyone was very friendly and easy to work with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SURYA - April 16, 2018
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDREW - April 05, 2018
" Very professional and upfront. "
" Efficient ant polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RUSS - April 04, 2018
" AE website was easy to navigate and make reservations "
" Counter staff at Dublin Airport seemed to be new and unsure of procedures. It took 20-plus minutes to get done there and then proceeded to Sixt pickup site where another staff member discovered several errors from the original check in clerk. Even though I had my confirmation paperwork, the first clerk had me in the wrong vehicle. Second clerk quickly corrected mistakes and got me on my way quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SHARON - April 01, 2018
" Auto Europe was transparent in fees and offered the best prices and insurance options. "
" The queue to pick up our car was an hour long. After finally arriving at the front of the line, my gentleman was incredulous that I could drive a manual and told me numerous times that my insurance did not cover the clutch. And then to add insult to injury, after waiting an hour, I had to pay 50 extra euros just to pick up the car. "
Overall Value: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAEL - March 30, 2018
" Auto Europe is extremely helpful! "
" I am extremely disappointing! Upon collecting the car, I was informed that the car had a fuel tank of fuel and thus I would be liable to return the car with a full tank. I was also informed that the car was clean with no scratches. Once arriving at the car, it was covered in snow and dirt almost as if it arrived back that morning. There was a large scrape on the front left of the car and the tank was barely full. I informed the gentlemen to update the system in note of the scrape. 2 days into the car hire, all the steering wheel buttons stopped working, front parking sensors stopped working, no cruise control and the stop/start system stopped working. I should have hired a cheaper car that had none of these options in the first place? Upon returning the car and flying home I have had a further 30 Euro deducted from my account with no reason at all. I returned the car in the same way I received it with more fuel. Not impressed at all! Upon returning it all i was told was sorry... I want something done about this and I want a reason for the extra money being deducted. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by PATRICIA - February 16, 2018
" Auto Europe is just fantastic! I always look on Auto Europe's site and then call them by phone. The staff are friendly, helpful and very knowledgable. I would recommend them every time! "
" My experience with Dollar was smooth and pleasant. This is the second time in the space of two months that I have rented from Dollar through Auto Europe. In fact I got the exact same car this time as last, not the same model but the exact car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BERNADETTE - January 30, 2018
" Great experience "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WHITNEY - January 25, 2018
" I called autoeurope to make adjustments to my rental. The representative helped me find a better deal, with minimal hold on my credit card "
" Staff was very helpful. I'm American and was driving in Ireland for the first time and they gave me many helpful tips "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - December 19, 2017
" Excellent service and pricing. "
" Good service alround. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LARRY - December 08, 2017
" Really enjoy doing business with Auto Europe, they are are first choice for car rental. "
" Very happy with the car and great service from Hertz "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NESTOR-JUSTIN - November 30, 2017
" Always use them for car rental on our trips to Ireland. "
" Great service. Everything went smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARK - October 22, 2017
" Website clear and concise. No problems. "
" No problems at all. Staff and car were both great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROBERT - October 22, 2017
" As always good experience. "
" Convenient pick up location professional, courteous staff, comfortable car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARY - August 22, 2017
" very good experience, nice car, great customer service "
DUBLIN, IE - Reviewed by PHILLIP - August 21, 2017
" Very helpful in planning this rental "
" Very fast and efficient rental experience "
DUBLIN, IE - Reviewed by MICHAEL - August 17, 2017
" Easy to use. Also, no hidden charges..........Thank you! "
" Very kind person helped us get our car. "
DUBLIN, IE - Reviewed by KEVIN - August 15, 2017
" Very easy to work with auto Europe. I had great customer service from the company. "
" Picking up and dropping off the car was hassle free. "
DUBLIN, IE - Reviewed by RICHARD - August 15, 2017
" Was quick and easy and we enjoyed the car throughout Ireland. "
DUBLIN, IE - Reviewed by CHRISTINA - August 14, 2017
" Being able to secure the rental at a good rate from the US was a definite plus. Paying in dollars was also a straightforward way to know the price ahead of time. The rental process went off without a hitch upon arrival in Ireland. Sixt has very good cars and very good staff. The only downside of the process of going through Auto Europe was when I thought I would extend the rental for additional days. It required I go to the Dublin Airport, go through the return process, and actually rehire the car. No part of this could be done over the phone or online. Also, the rate was much higher because the best rate I could get was the Sixt online rate and this is a very busy season for car rental in Ireland. I ended up returning the car. "
" I have rented cars from Sixt through auto europe as well as directly. They have very good cars, staff, and customer service. No problems to report at all. My flight arrived at 5 AM and their desk was open and my car was ready. The return process was also very easy. "
DUBLIN, IE - Reviewed by PETER - August 13, 2017
" Great booking experience, very helpful. "
" Everything went smoothly, no problems with the insurance, or anything else. Thanks for your help! "
DUBLIN, IE - Reviewed by ROBERT - August 13, 2017
" Steering did a strange thing at about 40-50 kilometers, it went a bit "soft" for a couple of seconds then was oka bit disconcerting. It was a BMW smal SUV, other than that, no complaints. "
DUBLIN, IE - Reviewed by SHERYL - August 12, 2017
" I had a very good experience.... no problems and I was very anxious about driving .... but everything went very good ! No problems! "
" From the very first gentleman we came in contact with to the very last ... everyone was extremely pleasant and helpful! No problems at all! It is such a relief when you arrive in a new country for the first time and everyone is so pleasant!!! "
DUBLIN, IE - Reviewed by SCOTT - August 06, 2017
" You guys did great. We had to upgrade the size of our vehicle at Dublin but that wasn't your fault. "
" Everything was great. My main complaint was that I was charged in USD instead of EUR at the point of return. I was never asked if I wanted to be charged in USD the person just assumed I guess. That cost me a few dollars. "
DUBLIN, IE - Reviewed by CATHERINE - August 05, 2017
" excellent service ! "
" excellent service ! "
DUBLIN, IE - Reviewed by ANDREW - August 05, 2017
" Good value, easy arrangements. "
" Very nice car, excellent staff, easy return. "
DUBLIN, IE - Reviewed by PATRICK - August 03, 2017
" Convenient. Very helpful representative "
" Staff courteous. Great car exactly as described "
DUBLIN, IE - Reviewed by SCOTT - August 03, 2017
" The rental agreement carbon copy I received was not legible on the section with the car damage. I had walked 10 min. to car so did not walk back to agent since I had full insurance coverage. Car worked fine. "
" All went smoothly with pick-up and drop-off. "
DUBLIN, IE - Reviewed by DERMOT - August 02, 2017
" Very good service. Easy to book. "
" Staff were very professional, helped with providing various car options. Pick and drop off very easy. "
DUBLIN, IE - Reviewed by VASSE - August 02, 2017
" Superb service as always "
" Extremely satisfactory "
DUBLIN, IE - Reviewed by PAUL - July 31, 2017
" Wonderful company to deal with. Exceptional customer service! "
" Very easy and smooth check in. Everything explained to us in a user friendly way. Marty checked us in, and he was great. Found the car easily. "
DUBLIN, IE - Reviewed by MARTHA - July 30, 2017
" Easy process. Person I spoke with was helpful and friendly. "
" Person at counter was helpful and friendly. "
DUBLIN, IE - Reviewed by MICHAEL - July 29, 2017
" Best car rental experience ever. Beautiful Peugeot waiting for us and it drove brilliantly. "
" Service was outstanding! "
DUBLIN, IE - Reviewed by PATRICIA - July 29, 2017
DUBLIN, IE - Reviewed by STEPHEN - July 27, 2017
" Rental experience was easy and straightforward! "
DUBLIN, IE - Reviewed by GLENN - July 26, 2017
" Wonderful experience. Pick up and drop off so easy. Great rate! "
" Quick and easy. People were wonderful and helpful. "
DUBLIN, IE - Reviewed by LOREN - July 25, 2017
" Easy process, things went well. "
" Easy the way it should be (and you hope it to be) "
DUBLIN, IE - Reviewed by THOMAS - July 24, 2017
" Fast and efficient service, had to make a last minute change which went through very fast. Follow up emails from Auto Europe reached my inbox before i was able to get back to my seat at the airport. Customer service was outstanding "
" pleasant desk service, customer before me got a little irritated yet when it was my turn the agent was not going to let the other interaction affect his business with me. Pick up and drop off went very smoothly "
DUBLIN, IE - Reviewed by GORDON - July 22, 2017
" The process was easy to follow and resulted in a competitive price for the kind of car we needed. "
" The car performed well. This office gets extra gold stars from me. I had left a iPhone mount in a car I had rented earlier in the week. When I picked up this car they still had it. The only oversight was that the windshield washer reservoir was empty. Everything else was excellent. I ended up extending my rental return time; it was very easy to do; the agent was easy to work with. "
DUBLIN, IE - Reviewed by JOHN - July 19, 2017
" Easy to book, reasonable rates. The Hertz check in and return went excellently. Overall, a great driving experience in Ireland. "
" Smooth check in. Personable, helpful agent. Great car (almost new VW Passat). Drop off at Dublin Airport SUPERB. Well sign-posted, organized queue of cars, competent agent, timely shuttle to terminal. Other European airports should study Dublin and learn from it. "
DUBLIN, IE - Reviewed by SCOTT - July 19, 2017
" Booking experience was good, no problems. "
" Efficient service. Only complaint is the cost of insurance. We returned the car unscathed after two weeks of driving. Shouldn't there be a percentage of the cost of insurance returned as a reward or incentive? "
DUBLIN, IE - Reviewed by JUAN - July 18, 2017
" Easy to do and several rates/companies to compare. "
" Pick up in Dublin was very good. Had an incident with the vehicle and the Cork Airport office was able to provide a replacement vehicle as soon as one was available although it was a smaller car. I did not receive a rate adjustment due to size difference. "
DUBLIN, IE - Reviewed by CYNTHIA - July 13, 2017
" We were given a map and verbal directions to our first destination. Very nice! There were scratches and paint chips that weren't identified on the form given me. I pointed them out to someone and he marked them on a form and emailed it to me as well. Very nice also! "
DUBLIN, IE - Reviewed by LIZA - July 12, 2017
" Easy reservations, great prices "
" Easy check-in, provided information about Dublin and ensuring to stay on the correct side of the road. Easy drop-off, hassle free experience. "
DUBLIN, IE - Reviewed by BRIAN - June 24, 2017
" Terrific "
" Everything was great except for the loooooooong wait to pick up the car - almost 1 1/2 hours. Busy Saturday morning. :-( "
DUBLIN, IE - Reviewed by BRIAN - June 23, 2017
" Easy and very clear instructions about pick-up. Clear information about what was paid and what was not included. "
" Car exactly as requested "
DUBLIN, IE - Reviewed by JOHN - June 23, 2017
" Everything went fine. For people renting two cars, you should tell them that if they want to use their credit card's insurance, they need to use 2 different cards belonging to 2 different people, and to make sure they bring those credit cards with them when they pick up the cars. "
" They were supportive of our insurance predicament, and did what they could. "
DUBLIN, IE - Reviewed by FLANNAN - June 23, 2017
" Good overall, the vehicle had several dents & scratches, but the attendant on the lot took photos and amended the paperwork to reflect this. The vehicle was comfortable and economical. All went well. "
DUBLIN, IE - Reviewed by LARA - June 22, 2017
" Excellent customer service "
" We had a problem with a tire and their response was excellent "
DUBLIN, IE - Reviewed by BARBARA - June 21, 2017
" Easy and quick. Absolutely no complaints. "
DUBLIN, IE - Reviewed by JENNIFER - June 21, 2017
" The staff was wonderful when we picked up the car and when we dropped it off at the airport, it was very quick and easy! "
DUBLIN, IE - Reviewed by JEREMY - June 18, 2017
" Auto Europe was great! It allowed me to compare prices of different rental companies to find the best rate. "
" Not bad, but was vague at check out regarding the details of the rental. It would be helpful if they were more upfront in providing information on their rental policy. "
DUBLIN, IE - Reviewed by JESSICA - June 17, 2017
" Getting the car took over an hour!!! And that was after we had stood in line and delt with the agent at the counter. Returning the car was a breeze. Though we revived a recipt with a charge that wasn't explained. We have an email in to customer service about the fee. "
DUBLIN, IE - Reviewed by WILLIAM - June 15, 2017
" Our car was waiting for us in Dublin, just as ordered. The process was easy with no surprises. "
" Pickup and return at Hertz Dublin Airport was quick and efficient. Our car was exactly as ordered, clean and ready to go when we got there. We easily added extra options - a second driver and GPS (no need to order from Auto Europe - they have them at the Hertz desk). Return was easy and customer friendly. Frequent Hertz shuttles buses to and from the car rental lot. "
DUBLIN, IE - Reviewed by ELIZABETH - June 13, 2017
" Car was easy to drive.. Return was seamless. "
DUBLIN, IE - Reviewed by NIKKI - June 13, 2017
" Very easy booking experience! "
" Our entire experience with Hertz in Dublin was great. We had an awesome little car which was immaculately clean with low mileage, everyone was super friendly and professional. Would absolutely rent from Hertz again in the future! "
DUBLIN, IE - Reviewed by THEODORE - June 13, 2017
" Auto Europe had the best price and booking was as easy as can be. Who could ask for more? "
" The people at Hertz were very friendly, very helpful, very courteous, and we could not have been any happier with them. "
DUBLIN, IE - Reviewed by ROBERT - June 13, 2017
" Terrific! Great vehicle,priced fairly. Excellent customer service. "
" Outstanding! The sole reason for the terrific customer service is your manager Joseph Kenny. He's personable, professional and clearly committed to providing the finest customer service. Joseph is a valuable employee who clearly is capable of an executive level position. "
DUBLIN, IE - Reviewed by ANDY - June 12, 2017
" Yes, I was very pleased with Auto Europe. The agent that I spoke to for the booking was excellent. THANKS "
" Hertz was OK and got the automatic as requested. Agent was good. However, 1 and 1/2 hours to get the car. Not enough. Took out additional coverage for tires and fuelling. Paid $40.00 Euros to return the car without refuelling. For the 2 and 1/2 week rental, when refuelling the tank only held $40 worth of gas, so that price for that coverage was a bit of a rip off. "
DUBLIN, IE - Reviewed by HOWARD - June 12, 2017
" Everything was well explained. There were no surprises. "
" Happy that we got a diesel. Car was great. "
DUBLIN, IE - Reviewed by EVAN - June 12, 2017
" Very helpful, efficient, courteous! "
" Same as above "
DUBLIN, IE - Reviewed by CHRISTIE - June 10, 2017
" Easy booking, great rates and options "
" Nice people, very helpful! Easy drop off service too! "
DUBLIN, IE - Reviewed by THOMAS - June 10, 2017
" Hertz was great. The shuttle was a short ride and check in was quick. The car we had was in great condition and clean. "
DUBLIN, IE - Reviewed by DONALD - June 09, 2017
" All went well.. "
DUBLIN, IE - Reviewed by BRIDGET - June 09, 2017
" Provided an excellent auto rental company for our needs. "
" Excellent service and a very positive experience with the supervisor at Sixt Dublin Airport after a little problem with the car that required a replacement. Every effort was made to accomodate us and get us on the road. We were very pleased with the service. "
DUBLIN, IE - Reviewed by THOMAS - June 08, 2017
" Easy to book, good rate, great customer service at airport "
" Good car easy check in and out "
DUBLIN, IE - Reviewed by TIMOTHY - June 07, 2017
" Got an exceptional car at a good price with easy pickup. "
" The rep that provided the car was,efficient, the car was ready, and I had no issues the entire time except when I brought the car back. There were no clear signs or markings to show where the return would be. I found the Dublin Airport terminal 1 return where I parked the car. Walked to Terminal 2 and turned in the car, The rep said that the contract would be closed later that night, but have not seen any confirmation of that. "
DUBLIN, IE - Reviewed by ROBERT - June 07, 2017
" I had a very nice experience. Picking up the car and dropping it off went very smoothly and quickly. Both the check in person and drop off person were very courteous and helpful. "
" Very satisfied with all aspects of the rental experience with Hertz. "
DUBLIN, IE - Reviewed by JOHN - June 05, 2017
" The GPS we was a life saver and very easy to use. "
" please send me a copy of my final receipt. thanks! "
DUBLIN, IE - Reviewed by JENNIFER - June 01, 2017
" This was an amazingly easy experience. The car rental was perfect. all of the staff were so nice. We loved the car. The turn in experience was easy as well. I would HIGHLY recommend using Auto Europe and will use them again. "
" Enterprise staff were absolutely lovely at both ends of the trip. "
DUBLIN, IE - Reviewed by DANIEL - May 31, 2017
" Very efficient. I will use them again for sure. "
" Very nice people "
DUBLIN, IE - Reviewed by ANDREW - May 26, 2017
" Loved the flexibility with the various rental options and the ability to make any changes up to the day before! "
" Very smooth process for pickup and drop off. "
DUBLIN, IE - Reviewed by LARRY - May 20, 2017
" First time trying auto euro and we're vey satisfied Will make it our go to from now on. "
" Very good service "
DUBLIN, IE - Reviewed by JOSHUA - May 19, 2017
" Very easy to see a quote and book ahead of time. "
" Easy check in, helpful staff and when I had a flat tire, they recommended the best course of action. "
DUBLIN, IE - Reviewed by MADISON - May 19, 2017
" Website was easy to use and car booking was made simple. "
" Employees were very helpful and car was in great shape. "
DUBLIN, IE - Reviewed by RONALD - May 17, 2017
" Rate and customer service were excellent. I strongly prefer to book over the phone as descriptions, rates, etc. are not always clear on the website. "
" No problem with the car. It was perfect. Check-in and pick-up were a disaster Hertz people were totally unprepared for. We waited 30 minutes in the rain for the shuttle to appear, then there were far too many to fit on the bus. Inordinately long lines at the pick-up counter. Rep who came to the car with me barely spoke English and photographed the car in a manner that seemed almost accusatory. This seemed strange since my rate included 100% waiver of liability. Check-in, on the other hand, went perfectly. Quick and efficient. One final note: The fuel tank was supposed to be full on pickup. We determined that it was not. I returned it full. "
DUBLIN, IE - Reviewed by JOHN - May 17, 2017
" Great experience Car was new and clean non smoking "
" I was very pleased with hertz in Dublin we came in after midnight and the hertz rep was still waiting for us not alone did he get the car for us right away but we were extremely tired and he called the hotel and got us a room for the night close by and had us follow him there so we had no concern to find the place also walked us in to reception that was a god send at that hour I will recommend hertz anytime and will only use hertz when in Ireland which we visit every year "
DUBLIN, IE - Reviewed by STEVEN - May 17, 2017
" Good service "
" Was fine except for two things: 1) check in took far too long, far too many people for very few check in agents; and 2) had requested a mini-car, but did not receive! Roads are SO narrow in Ireland, a small car is absolutely essential! "
DUBLIN, IE - Reviewed by CHRIS - May 17, 2017
" very easy "
" everything went smoothly. The only questionable part was the "bring the vehicle back empty of fuel" part. We were precharged for refueling vehicle upon return. In the u.s. we return the vehicle full. I guess we missed something when we checked the vehicle out. "
DUBLIN, IE - Reviewed by ELIZABETH - May 15, 2017
" Easy online booking process. Competitive pricing "
" Expedient and hassle free service. Friendly and knowledgeable staff. "
DUBLIN, IE - Reviewed by STEVEN - May 12, 2017
" Car rental was easy. Everything was ready to go. The queue at the lot was long, but not unmanageable, and there seemed to be staff on hand to handle the number of people renting cars. "
" The car was as expected. It performed well. I wish there was a place at the airport to drop the car. "
DUBLIN, IE - Reviewed by KATIE - May 08, 2017
" Really appreciated the representative's recommendation for a different car due to our travel plans. "
DUBLIN, IE - Reviewed by LOREN - May 03, 2017
" Easy to set up and modify reservations. Rented a car in Edinburgh Scotland through Enterprise, and in Dublin Ireland through Dollar. "
" Friendly staff, easy to work with. Signage made it very difficult to find them picking up at Dublin Airport (go to Hertz-Thrifty-Dollar pickup) Tiny Dollar sign doesn't make it obvious!!! "
DUBLIN, IE - Reviewed by VINCENT - May 03, 2017
" Excellent experience all around!!! "
" Hands down brilliant service!! Great car, super friendly staff!! 10 stars!! "
DUBLIN, IE - Reviewed by EDWIN - April 30, 2017
DUBLIN, IE - Reviewed by JOHN - April 29, 2017
DUBLIN, IE - Reviewed by STEPHEN - April 26, 2017
" Efficient pick up and turn in "
DUBLIN, IE - Reviewed by SHERRY - April 25, 2017
" No problems. Easy. Nice and honest service at this (Dublin City Centre) Hertz "
DUBLIN, IE - Reviewed by KEVIN - April 24, 2017
DUBLIN, IE - Reviewed by STEVEN - April 24, 2017
" Dublin office was friendly, efficient and accommodating. Highly recommended. "
DUBLIN, IE - Reviewed by NOEL - April 22, 2017
" Efficient booking, pick up and drop off, car clean and well maintained "
DUBLIN, IE - Reviewed by GARY - April 22, 2017
DUBLIN, IE - Reviewed by MIRANDA - April 21, 2017
" Easy reservation process. "
" Extremely helpful staff "
DUBLIN, IE - Reviewed by JOHN - April 19, 2017
DUBLIN, IE - Reviewed by ROBERT - April 18, 2017
" Friendly and professional staff. "
" Friendly and professional staff; efficient service "
DUBLIN, IE - Reviewed by SCOTT - April 17, 2017
" Great rates! "
" Great rate! "
DUBLIN, IE - Reviewed by JEROMY - April 15, 2017
" Great customer service. "
DUBLIN, IE - Reviewed by RONALD - April 14, 2017
DUBLIN, IE - Reviewed by PETER - April 11, 2017
" Good phone communications. Good email communications. Seamless at the counter. "
" Seamless "
DUBLIN, IE - Reviewed by SCOTT - April 06, 2017
" Your customer service personnel were very helpful and courteous. I would rent from Auto Europe without question again. Keep up the good work!!! "
" The Hertz people were great to work with. When I went to pick up the car, they even up-graded me to an automatic at no extra charge. This was nice since I would have had to shift a manual transmission with my bad left arm. Darn war injury. "
DUBLIN, IE - Reviewed by CAROL - April 06, 2017
DUBLIN, IE - Reviewed by FINTAN - April 05, 2017
DUBLIN, IE - Reviewed by MICHAEL - March 31, 2017
" Easy to book, no problems with rental agency, and great price. Overall, excellent experience. "
" Smallest rental agent (space wise) in Dublin airport, but service from agent was outstanding. Vehicle was AWESOME, clean, and in excellent condition. "
DUBLIN, IE - Reviewed by KEVIN - March 28, 2017
" The car I got was wonderful. It was very clean. The people you have working for you are the very best. I will rent from you again. "
" Check above!!!!! "
DUBLIN, IE - Reviewed by SUSAN - March 28, 2017
" Wonderful customer service in Dublin!! "
DUBLIN, IE - Reviewed by REBECCA - March 28, 2017
" Excellent car and customer service "
DUBLIN, IE - Reviewed by JOHN - March 27, 2017
DUBLIN, IE - Reviewed by ELLIOTT - March 26, 2017
DUBLIN, IE - Reviewed by DAVID - March 21, 2017
" I have heard many horror stories about car rentals in Ireland but everything went smooth as silk..Thank you "
DUBLIN, IE - Reviewed by SCOTT - March 20, 2017
DUBLIN, IE - Reviewed by BRENDAN - March 14, 2017
" Reserved a small economical car. They suggested an up grade to deisel ford escort. Great move. Desire like is about .11 cheaper than gas and we traveled 800 miles on just over one tank of deisel. Also rented the GPS. A must. All the traffic signs are in both Irish and English, so it takes a little longer to read them. The GPS helps eliminate missing a turn. "
" Great service and easy in and out. "
DUBLIN, IE - Reviewed by THOMAS - March 01, 2017
" great value "
DUBLIN, IE - Reviewed by GEOFFREY - February 28, 2017
" Very refreshing experience to previous ones renting cars in Dublin. Very pleased. "
DUBLIN, IE - Reviewed by DIANE - February 27, 2017
" Problem with tyre sensors being too sensitive but Dollar was sympathetic and did offer to change car. It resolved itself "
DUBLIN, IE - Reviewed by AUSTIN - February 27, 2017
" The price is great and the insurance included at the outset! "
" Good service, they gave me a free upgrade. I did not care but the car was 2014 and had some body damage. "
DUBLIN, IE - Reviewed by SIOBHAN - February 09, 2017
" Everything went smoothly Thank You, I look forward to my next trip to Ireland and I will most definitely use Auto Europe. "
" I love Hertz, they are very professional and very courteous to deal with. "
DUBLIN, IE - Reviewed by PRISCILLA - February 07, 2017
" I've rented through Auto Europe before and have found you to be very helpful. I have and would again recommend you to others. "
" The representatives with SIXT at the airport in Dublin were very nice. The pick up was extremely easy. The drop off was more complicated because they're using a temporary location which wasn't terribly well signed. But, once we arrived, the staff was extremely courteous and kind. "
DUBLIN, IE - Reviewed by GRAEME - January 09, 2017
" The Hertz people in Dublin were excellent. When a brake malfunction light came on, they brought a replacement vehicle to a town 2 hours away within 2 hours. I was very impressed. Thank you Hertz. "
DUBLIN, IE - Reviewed by MICHAEL - January 07, 2017
" I have used Auto Europe for several. The Agents that answer the phone are most obliging, most facilitating and very fair when I find a better quote on my car hire dates. "
" Great staff at Hertz, Dublin Airport. Neat, very clean compact car. Handing back was most efficiently done. Shuttle bus driver,,, a total gent. "
DUBLIN, IE - Reviewed by JAMES - January 05, 2017
" Completely positive experience. "
" Great, easy transaction. Vehicle, completely as described. Excellent experience! "
DUBLIN, IE - Reviewed by BERNADETTE - January 04, 2017
DUBLIN, IE - Reviewed by PATRICK - January 04, 2017
DUBLIN, IE - Reviewed by RANDOLPH - January 03, 2017
DUBLIN, IE - Reviewed by KRISTEN - January 01, 2017
" Perfect car, great experience and superb customer service over the phone. Would absolutely rent from Auto Europe again in a heartbeat! Thanks! "
" Excellent customer service - our agent set us up with a TomTom and was very friendly and helpful. Thank you! "
DUBLIN, IE - Reviewed by ANDREW - December 27, 2016
DUBLIN, IE - Reviewed by KEVIN - December 22, 2016
DUBLIN, IE - Reviewed by JOHN - December 15, 2016
" Simple to use the site and see rental options. "
" Friendly. Good customer service. "
DUBLIN, IE - Reviewed by JOHN - December 12, 2016
" Auto Europe is the only company I use when traveling abroad. Smooth and seem less, never have to haggle about insurance coverage. Great support staff can't say enough about them. Thank you again you guys are the BEST!!!!!!!!!!!! "
" No problems, thanks auto europe "
DUBLIN, IE - Reviewed by DANIEL - December 09, 2016
DUBLIN, IE - Reviewed by BRENDAN - December 05, 2016
DUBLIN, IE - Reviewed by DONALD - December 05, 2016
" It was very nice and trouble free. "
" Good car and service at a good price. "
DUBLIN, IE - Reviewed by SEAN - November 30, 2016
DUBLIN, IE - Reviewed by BETH - November 28, 2016
" Easy to rent and pick-up. Best way to reserve a car! "
" Easy to rent and pick-up. Best way to reserve a car! "
DUBLIN, IE - Reviewed by PATRICK - November 23, 2016
DUBLIN, IE - Reviewed by VICKI S - November 17, 2016
" Pleased with car selection and GPS "
" Got car at airport. So convenient. "
DUBLIN, IE - Reviewed by MICHAEL - November 13, 2016
" The staff is efficient and helpful. I had the car and was on my way in a short time. I will use this rental company the next time I am in Ireland. "
DUBLIN, IE - Reviewed by DENNIS - November 12, 2016
" Great service used in Dublin and Bristol while traveling. Will use for all European vacation from the point forward, which are 3-4 per year from states. Great work and service. "
" With Auto-Europe, experience improved with Hertz over previous rental experiences. "
DUBLIN, IE - Reviewed by ELIZABETH - November 10, 2016
" I was able to navigate the website easily. "
" It was great, but the directions provided by dollar back to rental place could have been a little more detailed. "
DUBLIN, IE - Reviewed by REBECCA - November 07, 2016
DUBLIN, IE - Reviewed by LEE - October 30, 2016
" Easy and stressless. "
" Everyone was great. Halfway through our trip I noticed that our tires looked old & worn which caused a slight bit of angst as we continued our trip. "
DUBLIN, IE - Reviewed by ELIZABETH - October 30, 2016
" Great price "
" always use Hertz and received an upgrade "
DUBLIN, IE - Reviewed by DONALD - October 30, 2016
" Very Helpful and friendly staff who helped me get the car I needed. "
DUBLIN, IE - Reviewed by THOMAS - October 27, 2016
" Easy rental and pick-up "
" Car ran fine but dashboard said service was required and then one lamp burned out, however it was not a safety issue as it was not at the tail light or headlight. "
DUBLIN, IE - Reviewed by MICHAEL - October 27, 2016
DUBLIN, IE - Reviewed by DAVID - October 26, 2016
" Bus drivers were very courteous to/from the terminal. Car was in good `condition`, and photos were taken all round to show any damage. We did end up 'eating' some petrol by having to prepay a tank, but that couldn't be helped. The small car was perfect for those narrow twisty back roads! "
DUBLIN, IE - Reviewed by WILLIAM - October 26, 2016
" Good price, glad to pay the scdw upfront. No problem at Hertz desk or return. "
" Didn't have the car we had reserved, got an upgrade for 10 ? more per day, a BMW. "
DUBLIN, IE - Reviewed by DENNIS - October 26, 2016
DUBLIN, IE - Reviewed by DAVID - October 26, 2016
" Great no problems , smooth experience "
" Wonder full "
DUBLIN, IE - Reviewed by KIRK - October 24, 2016
" Dollar is handled by Hertz. It was a little confusing. "
DUBLIN, IE - Reviewed by MARY - October 23, 2016
DUBLIN, IE - Reviewed by ANNE - October 22, 2016
DUBLIN, IE - Reviewed by PHILIP - October 22, 2016
" Due to a medical emergency on board our flight to Dublin, we had to cancel this reservation upon arrival. On my return to the States I phoned Auto Europe to verify the situation and a refund was obtained. Very satisfied with customer service and the rep I spoke with for the understanding nature of this request and its granting. "
" Needed to cancel this reservation upon arrival in Dublin, at 5 AM, due to an in-flight medical emergency. Dierdra was the counter agent who processed this request and followed up with the agency back in maine at the appropriate time. She followed this up with a return phone call to me to inform me of the need to follow up on my end upon my return to the States. She was very understanding of the situation, informative as to our necessary approach and quite efficient in her follow-thru and follow-up. Very appreciative of her qualities during a difficult arrival and situation "
DUBLIN, IE - Reviewed by JOHN - October 22, 2016
" Convenient to find in Dublin Airport. "
" All went well. "
DUBLIN, IE - Reviewed by MARC - October 21, 2016
" Very pleasant counter person. We did have a problem with the Tire Pressure light during the trip, but the fellow at the Shannon facility was a great help....turned out it was a computer problem. "
" We've rented before....always good. Will look at Dollar for our March Hawaii trip. "
DUBLIN, IE - Reviewed by JOHN - October 21, 2016
" Rental transaction was easy online and all documents were well laid out and easy to understand. There were no issues when arriving at Hertz to pick up the car after showing them the AutoEurope documentation. "
" The car pick up went easily and the car return went smoothly as well. The only issue we had was a gas needle that did not register completely full when picking up the vehicle but the attendant advised that this was a gauge issue with Renaults. However, when filing up on the road, the gauge seemed to work just fine. When advising the attendant upon return, he said this was an issue with this model car and said the car was indeed full when we picked it up. Other than that no issues. "
DUBLIN, IE - Reviewed by JOHN - October 21, 2016
" It took a bit of looking to find that Dollar was part of the Hertz family and serviced by the Hertz staff. Better signage would have helped. "
DUBLIN, IE - Reviewed by DAVID - October 20, 2016
DUBLIN, IE - Reviewed by IRENE - October 19, 2016
DUBLIN, IE - Reviewed by KARIN - October 19, 2016
" Very nice car. If it had a sat nav it would have been perfect! We had no problems with it "
DUBLIN, IE - Reviewed by PATRICK - October 18, 2016
" i was extremely happy with the service i received when i called up auto europe to book a car for a trip to Ireland ,the guy i talked to was awesome and tried to get a vehicle and price i was looking for for myself and my family the car we got was perfect and it made us enjoy our vacation 100 % i would highly recommend this company and already have told everyone whom asked about rental cars for their vacation thankypu auto eurpoe "
" we had a fantastic experience form the friendly courteous staff from hertz in dublin from the minibus ride to the hertz centre the whole process paperwork etc the car was a great car and never had a problem ( except remembering which side to drive on lol) we drove it around all over N Ireland for 8 days without a problem it was economic on fuel and comfortable to drive ,and returning the car was a fast and great experience it truly made our trip less hassle free especially with 2 small kids i will use hertz every time i fly home to Ireland in the future thank you you have great staff in the Dublin location .... slante "
DUBLIN, IE - Reviewed by DAVID - October 18, 2016
DUBLIN, IE - Reviewed by GREGORY - October 16, 2016
" Yes it was great. "
" Very happy was waiting to have a problem but was surprised we did not. Lady at counter was great and everything went very fast. Liked the diesel car "
DUBLIN, IE - Reviewed by THOMAS - October 15, 2016
" The Skoda was very comfortable and performed well. "
DUBLIN, IE - Reviewed by RONALD - October 15, 2016
" Great service, friendly personnel. "
" Only wished I was told I paid for gas up front and did not have to fill the tank at drop off "
DUBLIN, IE - Reviewed by THOMAS - October 14, 2016
" Rental was easy and trouble free. "
" The agent in Dublin was exceptionally courtious and helpful. The rental experience at the desk was as easy as I've experienced. "
DUBLIN, IE - Reviewed by GRAEME - October 11, 2016
" Great car and excellent customer service when collecting the car and when dropping the car off. "
" Dears I think I may have left my driving licence in the car can you please check to see if this was in the car or handed into the lost & found. Thank you "
DUBLIN, IE - Reviewed by CINDY - October 10, 2016
" Auto Europe made selecting the right car, company, and options easy. I was able to choose a car with all the optional insurances already included in the price, for a low, fair rate. I decided, after booking, to change my drop off and it was easy and quick to do that. I HIGHLY recommend taking them up on their GPS system through Auto Europe as the cost was far below the cost of renting a unit with the rental company. "
" Rental experience was quick and painless. Since I'd already paid for the rental through AutoEurope there was only a minimal amount that was put on my card at the rental site. I was very careful to make sure I had got all the bells and whistles through Auto Europe so there wouldn't be any insurance cost add-ons to worry about or any exorbitant holds put on the credit card because of declining said insurance. Apparently others don't bother to read up on car rentals in Ireland since there were a few people at the counter (both Hertz and Thrifty) who were shocked to learn that their standard US car insurance wouldn't cover them. Do your homework, people. Return was painless and the amount charged was as quoted initially. "
DUBLIN, IE - Reviewed by KEVIN - October 10, 2016
" The car and the pickup/dropoff procedures were great. The agent at the pickup site counter was not pleasant but she was efficient. "
DUBLIN, IE - Reviewed by LAURA - October 09, 2016
" Great price! I was really pleased with the price we got, especially when we asked other people who had similar travels. "
" The car was great but the service at the car center was slow and inattentive. When we waited 30 min for our car, I asked an employee why it was taking it so long. They said it was because we were renting an automatic car. 15 min later the car still hadn't come. Turns out, they had forgotten to get our car and hadn't bothered to double check. We waited an hour all together. "
DUBLIN, IE - Reviewed by DONALD - October 09, 2016
" Everything went well, however we were thankful that our family who had taken this same trip 3 months earlier, alerted us to have both the Hertz and Auto Europe voucher. It was an issue for them, but not for us. Others who were renting cars were not having things go as well as us. Glad we used Auto Europe "
" Our check out, and check in was seamless. Our agents were helpful, gave good directions, and the car was in great shape. "
DUBLIN, IE - Reviewed by DAVID - October 06, 2016
" The reservation process is user friendly and I like knowing the name of the rental company prior to booking. "
" Hertz always satisfies me on domestic and international rentals. "
DUBLIN, IE - Reviewed by ROBERT - October 04, 2016
" Auto Europe makes the whole process very easy, from comparing available cars, agencies, and rates, to actual pickup of the car. Changes can be made easily. We have used Auto Europe for over 20 years and recommend them to our friends. "
" Prompt, polite and helpful service. "
DUBLIN, IE - Reviewed by JOHN - October 03, 2016
DUBLIN, IE - Reviewed by SUZANNE - October 03, 2016
DUBLIN, IE - Reviewed by JOSEPH - October 02, 2016
" Very good process and good to deal with. "
DUBLIN, IE - Reviewed by JENNIFER - October 02, 2016
" The only problem was that the speedometer was only in kilometers and not in miles which caused a problem in Northern Ireland. "
DUBLIN, IE - Reviewed by EDWARD - September 30, 2016
" The service was great and the car was clean and ran great "
" I have always rented cars from Dollar starting back in the late 70's have never had a problem with the cars and the service and prices were the best "
DUBLIN, IE - Reviewed by MARY - September 28, 2016
DUBLIN, IE - Reviewed by EDWARD - September 28, 2016
" Easy and efficient from online booking, to pick up, and return. VEry happy. Good service and good car at great price. "
" Very easy and efficient for pickup and return. Very happy. Even called us a cab after drop off so did not have to drag luggage anywhere. Thanks "
DUBLIN, IE - Reviewed by JEFF - September 28, 2016
" Great sales professionals. "
DUBLIN, IE - Reviewed by EDWARD - September 28, 2016
" Very seamless rental experience. "
" Car was ready, and I was out the door in 5 minutes. They put a $2000 damage hold on credit card because my credit card was primary insurance, but that was expected. Car was nice, dropoff at airport was seamless. "
DUBLIN, IE - Reviewed by MICHAEL - September 25, 2016
" The voucher process was very easy. A lot of time at the rental counter, but that is s function of the rdntal car company. One improve could've to provide a little more info regarding the steps at the airport. In my case, using Dollar, it was tough to find them in DUB. Need to point out they are in conjunction with Thrifty. Waited for ten minutes at Thrifty counter to be told to go downstairs to the shuttle bus to Hertz, where there was another 15 minute wait. Probably could have avoided the first 10 minutes with better info "
" Dollar, administered by Thrifty, administered by Hertz. "
DUBLIN, IE - Reviewed by JOHN - September 24, 2016
" Autoeurope rocks "
" First car offered was old and scratched up. Over 100,000 kms. Stained seats. Second car offered was wonderful. "
DUBLIN, IE - Reviewed by TRISHA - September 24, 2016
DUBLIN, IE - Reviewed by EDWIN - September 24, 2016
DUBLIN, IE - Reviewed by BERNARD - September 24, 2016
" Auto Europe did a great job arranging three separate rentals while traveling throughout Scotland and Ireland recently and we rented the Garmin GPS prior to leaving. We had to make some enroute changes and they handled those quickly and efficiently. Great customer service! "
" It took a long time to get through the counter at the airport. "
DUBLIN, IE - Reviewed by FRANCIS - September 24, 2016
DUBLIN, IE - Reviewed by STEPHEN - September 23, 2016
" Overall very good!!! "
DUBLIN, IE - Reviewed by JOHN - September 22, 2016
" Nice car and service. You might mention on your web sight that a current letter from a credit card company is required if collision insurance is declined. I had to call my credit card company and have them email proof of coverage. I had a letter from my credit card company with me, but it was over 6 months old and they would not accept it. Not what I had expected. "
DUBLIN, IE - Reviewed by KIMBERLEY - September 21, 2016
" Excellent experience. "
DUBLIN, IE - Reviewed by CYNTHIA - September 21, 2016
" We changed our booking and cancelled one with no problems they were very helpful. "
" They were very helpful. No problem turning in the car. "
DUBLIN, IE - Reviewed by DON - September 21, 2016
" Everything went well . When I returned it early on the Sept 18 evening instead of on Sept 19 morning since a hotel shuttle was available to go to Dublin airport. The lady who checked the car said everything was fine and said a receipt would be sent to me via email instead of a paper receipt. I slill have not receiced a receipt from Sixt. "
" See above "
DUBLIN, IE - Reviewed by RICHARD - September 21, 2016
" Auto Europe's agents were knowledgeable, helpful and friendly in all my contacts with them. They helped me select an appropriate car, dealt with my anxieties over a lengthy flight delay and made sure that there was a car waiting for me on my arrival. I am more than 100% satisfied. I am delighted with the service I received. "
" The Hertz agents were helpful in discussing and arranging an upgrade to automatic transmission and very efficient in both pickup and return of the vehicle. "
DUBLIN, IE - Reviewed by MIKE - September 20, 2016
" I've used AutoEurope twice now, And both experiences were very pleasant. Good pricing, excellent online service and wonderful live customer service as well. I would not hesitate to recommend them to any of my friends. "
" We've rented from Sixt twice, and were quite happy with both transactions. In both instances, we were lucky enough to get a free upgrade on our vehicle. Picking up and dropping off the cars was as easy as it could be, and the people at the desks were pleasant and helpful every time. We will be using them again next year when we go to Ireland. "
DUBLIN, IE - Reviewed by JOSEPH - September 20, 2016
DUBLIN, IE - Reviewed by KAREN - September 20, 2016
" Easy to book "
" Always a good experience "
DUBLIN, IE - Reviewed by BRUCE - September 18, 2016
DUBLIN, IE - Reviewed by SCOT - September 17, 2016
" Easy to rent a car on the website, information is clear and easy to understand. "
" It took way too long to get the actual car and leave the airport. Two hours at least including checking in at the desk in the airport then being told that we needed to get a bus to the rental center. Then over an hour in line to get to the rental desk. Very frustrating!!! The return process was great; quick, easy and not frustrating!! "
DUBLIN, IE - Reviewed by TIMOTHY - September 17, 2016
DUBLIN, IE - Reviewed by MICHELLE - September 14, 2016
" Auto europe was great at helping us choose a good vehicle for us and all the insurance we needed to feel covered and confadent in our rental. We were very happy with the service and will use them the next rime we travel to Europe. "
" Patrick at the dublin Airport counter was very helpful and so kind. He had a smile on his face that started our vacation off great. He was very knowledgeable and helped us out with all our questions. Loved that the process was so speedy. "
DUBLIN, IE - Reviewed by DENNIS C - September 13, 2016
" The agent tried to up-sell me on the collision insurance deductible, she pushed pretty hard. I declined the up-charge. "
DUBLIN, IE - Reviewed by KEVIN - September 11, 2016
" Savings! "
DUBLIN, IE - Reviewed by STEPHEN - September 09, 2016
" User friendly "
" fast, efficient pick up & return "
DUBLIN, IE - Reviewed by THOMAS - September 08, 2016
" No problems. Booking was smooth and the one question I had was quickly answered by a rep over the phone "
" Quick and easy at the rental car counter. No surprises "
DUBLIN, IE - Reviewed by AILEEN - September 08, 2016
" The staff at sixth were curteous knowledgeable and pleasant. They made renting from them a trouble free experience. I would definitely use them again "
" See above "
DUBLIN, IE - Reviewed by DANIEL - September 07, 2016
" Auto Europe made good on every aspect of our vacation car rental. Hertz was excellent to work with at the airport terminals and returns. Can say enough good things about Auto Europe and their representative, Courtney, who worked so closely with us in scheduling our rentals. We had two cars and four drivers, seven adults and a 22 month old child. All equipment and rental terms were as agreed - they helped us have a wonderful 10 days in Scotland and Ireland. "
DUBLIN, IE - Reviewed by MARGARET - September 07, 2016
" Very good competitive prices! "
" Process was smooth and fairly quick. "
DUBLIN, IE - Reviewed by SILVIO - September 07, 2016
" Always easy to use and generally the best prices. "
DUBLIN, IE - Reviewed by KELLY - September 07, 2016
" The gentleman who assisted us with renting our car was very friendly and helpful. When we needed to switch cars (after realizing our rental was too large for our needs) he made the change immediately with no extra charge. We were very happy with the experience. "
DUBLIN, IE - Reviewed by MORELLA - September 06, 2016
" My rental car in Ireland went without a hitch. All worked out great! "
DUBLIN, IE - Reviewed by JOHN - September 05, 2016
" Best deal for auto that I could find. "
" The car was great - VW 7 pax diesel. No problems with check-out or check-in. "
DUBLIN, IE - Reviewed by EAMON - September 04, 2016
" The customer service was and is excellent! "
" Hertz was excellent. We had to upgrade the car as we had too much luggage and it was very easy. "
DUBLIN, IE - Reviewed by CALEB - September 04, 2016
" Rental went very smoothly. Car performed as expected. My only suggestion would be to give the driver som instruction as to the sensors and alarms so there is no surprise when the vehicle gets close to something. "
" I am a Hertz Gild Club member and the service was excellent as always. "
DUBLIN, IE - Reviewed by RICHARD - September 03, 2016
" Rental as promised. Very pleased.. "
" Very busy at pickup but excellent car. "
DUBLIN, IE - Reviewed by GENTRY - September 03, 2016
" The car was great. The employee at the desk was pushy and relentless. We were offered to have our car returned empty and refueled at a rate20% less than actual price of gas. This was a scam. When we returned our car the line was too long to wait to speak to someone. They actually charged us more than the current available price. "
DUBLIN, IE - Reviewed by XIOMARA - September 02, 2016
DUBLIN, IE - Reviewed by JACK - September 01, 2016
" I purchased the total insurance package. Fortunately the trip was great, and I didn't need to exercise any insurance. But, I think Auto Europe and their contractors have to get together on the insurance. When I checked in, the agent asked me about purchasing insurance. I told her I already had purchased the total insurance package. Her reply was "yes, but it isn't with us, so you will have to deal with us, and then have to deal with Auto Europe separately. Again, I didn't need to exercise any insurance claims, but I can see where if I had, there could have been a problem dealing directly with them, and then having to deal with Auto Europe separately. The question, should I deal directly with the "source" the next time I rent a car? "
DUBLIN, IE - Reviewed by MICHAEL - August 30, 2016
DUBLIN, IE - Reviewed by D BRENDAN - August 27, 2016
" I have been going back home to Ireland for over 30 years, and renting a car almost every time. I would say that this has been the best car rental experience I have had. "
DUBLIN, IE - Reviewed by JEREMY - August 23, 2016
" Excellent, as always. "
" Dollar was efficient, they provided a good car comparable to the one advertised, it was ready more or less on time, and the return was extremely easy and convenient. I note that Dollar is not advertised on any signs near the airport, and people trying to find Dollar should know to to to Hertz/Thrifty. "
DUBLIN, IE - Reviewed by MATTHEW - August 22, 2016
" Counter man a check out Very Helpful! Same with check in man! "
DUBLIN, IE - Reviewed by JACQUELINE - August 20, 2016
DUBLIN, IE - Reviewed by EDWIN - August 20, 2016
" Hassle free and your telephone operators were very helpful when my flight was delayed to ensure that the rental was adjusted and the car was ready when we did arrive. Was great to have the Collision Damage insurance in place through you. In times past when I've rented directly from the rental car agencies, I've felt pressured into buy very expensive insurance. I do have a question about personal injury liability insurance. Didn't seem to be an option. "
" Very efficient. Good car. No hassles. "
DUBLIN, IE - Reviewed by DENNIS - August 19, 2016
" Your service was great. I called a few times to double check things and you folks were always patient and helpful. "
" The cars are off site. To get the Hertz bus had to go over, down, and over to curbside with luggage, etc. Pain. The line for service was very long. The car (which I was concerned because we need 5 passenger van for folks and luggage) was being washed and we had to wait. The attendant to check us out had 5 cars in front of us. The car had lots of scratches so we had to take 10-12 pictures and the agent also. The drop off was much better however we dropped folks and luggage at the terminal before dropping car. I am waiting for final electronic bill from Hertz to make sure no strange charges. Your voucher was no problem and they didn't try to oversell, just an upgrade which we didn't take because of the cost. "
DUBLIN, IE - Reviewed by MARTIN - August 19, 2016
DUBLIN, IE - Reviewed by JAMES - August 19, 2016
DUBLIN, IE - Reviewed by CHELSEY - August 17, 2016
" Great customer service when I called! Smooth booking. "
" Quick rental. Would be helpful to have list of which credit card companies when booked with them, are and aren't covered for the CDW refusal in Ireland. "
DUBLIN, IE - Reviewed by EDWARD - August 16, 2016
" The rental went well. the process to pick up and drop off was smooth. "
DUBLIN, IE - Reviewed by SHIRIN SIMINA - August 16, 2016
DUBLIN, IE - Reviewed by JAMES - August 16, 2016
" Everything went very well. "
" Hertz wanted a ridiculous deposit because I didn't purchase their insurance, other than that all went well. "
DUBLIN, IE - Reviewed by PETER - August 16, 2016
" Very easy to use website to get car details and pricing. "
" Service was fast and staff very friendly. "
DUBLIN, IE - Reviewed by LORRIE - August 15, 2016
" Easy to use. "
" Very easy pick up and drop off. "
DUBLIN, IE - Reviewed by THERESA - August 14, 2016
" Representative was very friendly, knowledgeable and helpful. The car was new, and a great fit for my family. Return was fast and no problems. Thank you for a great travel experience. "
DUBLIN, IE - Reviewed by GABRIEL - August 14, 2016
DUBLIN, IE - Reviewed by MELANIE - August 13, 2016
" Great service! "
" The pick up point was extremely busy, so there was a bit of a wait, but everyone was helpful. The check tire pressure light came on in the car and even though I put a small amount of air in the light never went out. Hertz in Killarney was not able to clear that message from the dashboard either. But the car performed well. "
DUBLIN, IE - Reviewed by COLM - August 04, 2016
" Very good "
" Very helpful "
DUBLIN, IE - Reviewed by SCOTT - August 04, 2016
DUBLIN, IE - Reviewed by BRAD - August 04, 2016
" Happy I could get all the rate and insurance information upfront. Disappointed that the car didn't have a/c as it rained most of the days we were there. Paid a lot for a bare bones car. The car rental for 12 days ended up being almost as much as my plane ticket. "
" Pickup was a breeze. Happy we didn't have to travel to n off site location to get the car this time. Wasn't happy to find I had to pay yet more insurance to cover the tires and wheels. Thought I had everything covered beforehand. But it is Ireland, the world capital car insurance racket. "
DUBLIN, IE - Reviewed by LINDA - August 03, 2016
" We were a bit late picking up our rental and Auto Europe was very helpful communicating to Hertz that was the case. "
" The pick up and drop off were very efficient and the agent helping us was polite and friendly. However, we did not appreciate the direct efforts to attempt to have us upgrade our rental car size, saying that our car would not be comfortable for such a rental. Our choice was based on knowing we would be adjusting to driving on the left, driving on very narrow roads, and only needing space for two people. Although we clearly communicated this, the agent did keep trying to have us update. Again, he was very friendly and polite so we did not feel mistreated. "
DUBLIN, IE - Reviewed by IVAN - August 02, 2016
" Picking up the car was smooth and easy, also drop off was efficient. "
DUBLIN, IE - Reviewed by DAVID P - August 01, 2016
" Excellent "
" Simply the best "
DUBLIN, IE - Reviewed by PAMELA - July 31, 2016
" We were tired from a 17 hour flight and when we got to the car rental office they were so friendly and explained everything to us with a smile. I don't remember her name, sorry, but she was nice. We got our car and pointed out the damage on the car and had them note it on our contract which they did. When we turned it in they got us out of there in 5 minutes. The van that took us to the airport was great. He also was so nice and what a great job everyone done. We are returning next year and will go to the same car rental to get our car. "
" Like I said early everyone was great. "
DUBLIN, IE - Reviewed by CHRISTINA - July 29, 2016
" Process worked perfectly for me and all details were as disclosed in the rental agreement. My one suggestion would be for all of the rental companies to consider 2 complimentary passes for the ETOLL. One for traveling the M50 on arrival and one for traveling on the M50 back to the airport. I had quite a challenge finding a place to pay the toll during the first 24 hours but managed. I then went online and prepaid for enough passes to be able to travel without trying to remember to pay the toll in person. It is a crazy system for tourists renting cars. I have no idea how long the prepaid credits last but I left 4 which should give the next person to rent the car a few to get started. Hope they get my note. "
" The Sixt desk was available in the terminal where I arrived. It was well staffed and even though there were a lot of customers coming in on early morning flights we were all served in an acceptable amount of time. The car was in perfect condition and the size was what I had requested. Their shuttles serviced the terminals in good time so not much wait for that. The car was ready and full of fuel and I was on my way. The staff was very personable. "
DUBLIN, IE - Reviewed by PATRICK - July 29, 2016
DUBLIN, IE - Reviewed by STEVE - July 29, 2016
" The booking was a pleasure. The agent was pleasant and answered all our questions. "
" They were efficient friendly. After booking through auto Europe I thought I had all the insurance a guy could have. But they explained the most likely damage to wheels and tires wasn't covered. Also not too happy about the force payment of the M50 toll. Our route never took us on the M50, so we paid for what we didn't use. "
DUBLIN, IE - Reviewed by IGNACIO - July 28, 2016
" It was actually with Hertz that the rental was processed, but the experience was equally satisfying "
DUBLIN, IE - Reviewed by MARK - July 28, 2016
" Efficient with excellent website detailing the options available. "
DUBLIN, IE - Reviewed by DANA - July 27, 2016
" Was fine helpful. "
" We went to three locations before we even got the car. Wasting time. The roads were way to narrow in the small cute sea side towns. Our car was full of dents and scratches. We got hit badly on the passenger side door. Luckily we had the extra insurance. This experience was not worth the money and fear factor. "
DUBLIN, IE - Reviewed by ROSEMARY - July 27, 2016
" It was user friendly through the whole process from making the reservation to picking up and dropping off the car. "
" The reserved car was not available. The car was a little small for the 5 of us but it worked. I was grateful for a smaller car on the narrow roads of Ireland. "
DUBLIN, IE - Reviewed by RICHARD - July 27, 2016
DUBLIN, IE - Reviewed by THOMAS - July 26, 2016
DUBLIN, IE - Reviewed by JOHN - July 26, 2016
DUBLIN, IE - Reviewed by SIOBHAN - July 25, 2016
DUBLIN, IE - Reviewed by JOANN - July 24, 2016
DUBLIN, IE - Reviewed by DECLAN - July 22, 2016
" No issues "
" A bit sloppy on arrival, but we got there. Car was great, and the returning process extremely efficient "
DUBLIN, IE - Reviewed by SHARON - July 21, 2016
DUBLIN, IE - Reviewed by FRAN - July 20, 2016
" I have always found the employees in Maine to be very helpful and the rentals I have booked have always been without problems. It is extremely comforting to be calling and speaking with local (i.e., Maine) people and not some man named "Jason" in India with an accent too thick for comprehension! "
" I have been a very satisfied customer of AutoEurope for 9 years. However, this experience with Sixt was MUCH LESS than great. First off, when we picked the car up, the desk attendent gave us a HUGE scare lecture about the company's nastiness if any damage were to occur so we felt obliged to pay an ADDITIONAL $250. At the pick up office a customer was SHOUTING his extreme dissatisfaction at the employees and advising all us customers to leave. When we tried to return the car NOBODY AT ALL was manning the return desk so a group of us had to finally throw our keys at the airport shuttle van driver in order not to miss our flights! Sixt has some major problems, I never had such bad service from the other providers. "
DUBLIN, IE - Reviewed by LESLI - July 20, 2016
" Very long wait at the airport, but the customer service was good and the car was excellent. "
DUBLIN, IE - Reviewed by MARYA - July 20, 2016
DUBLIN, IE - Reviewed by MICHAEL - July 17, 2016
DUBLIN, IE - Reviewed by GREGORY - July 17, 2016
" Easy to book and use. "
" Extra charges were added after returning the car with no notice of why. Pick up and return process were a little difficult as well with the location being off site and there not being anyone there for early morning flights. "
DUBLIN, IE - Reviewed by LEROY - July 17, 2016
" Every I dealt with was knowledgeable, pleasant, helpful, and efficient "
" I pick up my car at the auto lot instead of the airline terminal. Personnel at the lot were pleasant and helpful. The pickup experience was very inefficient. I was the fourth person in line and it took 45 minutes. Only two of four desks were manned. When the line stretched out the door, one more agent started working. The fourth desk was never manned On the second day, the low-oil warning light came on. The dipstick barely touched the oil level, indicating inadequate attention to maintenance. Sixt's approach to insurance was deceptive and unacceptable. My complaint to Sixt and their response is in an email exchange that I will forward separately. "
DUBLIN, IE - Reviewed by CHRISTROPHER - July 17, 2016
DUBLIN, IE - Reviewed by HOWARD - July 16, 2016
" I have been using Auto Europe for over the past 10 years for all of my car rentals in Europe and the Middle East. Your rates are the best (I check once in awhile) and your customer service is just great. "
" No pressure at the counter for any adds on. Pick up / drop off was easy and close to the airport. "
DUBLIN, IE - Reviewed by RUTHIE - July 16, 2016
" Very pleased from start to finish, both on-line and over the phone to figure out a problem. They helped me find a company that would accept a 25 year old driver in Ireland, and at a good price. "
" Outstanding! Better than any service I've seen at Enterprise in the United States. The Dublin staff was personable and professional. "
DUBLIN, IE - Reviewed by CHRISTINA - July 15, 2016
DUBLIN, IE - Reviewed by FRANK - July 15, 2016
" It should be clear that Dollar will place a $2,500 hold on your credit card if one buys insurance from Auto Europe because Dollar will use the funds to repair the car and then the customer can make a claim to Auto Europe. If one does not have a $2,500 capacity on the card then one must buy insurance from Dollar. Auto Europe ought to have this worked out with Dollar for a direct Dollar to Auto Europe claim. "
" Dollar's paperwork ought to provide an address for return of the car. There is a map but in the age of Google and address is better. "
DUBLIN, IE - Reviewed by JOHN - July 13, 2016
" Excellent value and great auto through Hertz. "
" Excellent "
DUBLIN, IE - Reviewed by DIANA - July 13, 2016
" Very easy to book, get information and price competitive. "
" They need a larger shuttle bus, since they share with Hertz. The counter clerks were efficient and knowledgable. I took a video of the car before leaving, noting the small dings, etc. When I returned the car, the gal noticed a 1/4" white mark in the right rear quarter panel. She said it happened when I had it and I told her I had a video of it before leaving. She filled out a damage report and said it was okay for me to sign it since I had I purchased insurance. I refused to sign it and she said it was okay, she would let it go. This felt potentially dishonest and that prior damage was being put into a client with coverage,for a mark that looked to me could easily be polished out. "
DUBLIN, IE - Reviewed by JANE - July 12, 2016
" Great prices; easy to deal with on line; love having the option of all insurance and no deductible; the GPS system worked well and being able to program it prior to the trip was also great. "
DUBLIN, IE - Reviewed by MAUREEN - July 11, 2016
" Very easy to use and everything was as expected. No surprise or hidden fees. "
" Staff was extremely pleasant even after dealing with the weary and not-so-pleasant travelers in line in front of us. We decided to upgrade from a standard shift to automatic vehicle and they accommodate us without a prob Lem. The driving intructions they provided were detailed and helpful "
DUBLIN, IE - Reviewed by ROGER - July 11, 2016
" When I arrived the car was ready as promised. From my walking in the door to driving out of the parking lot was less than 20 minutes. Very pleasant experience. "
DUBLIN, IE - Reviewed by AARON - July 09, 2016
" Easy to find the kind of car I wanted and reviews of the rental companies. "
" Pretty painless process. But knew about the insurance up front so was not surprised and purchased insurance with the car rental before hand. "
DUBLIN, IE - Reviewed by SCOTT - July 09, 2016
" DO NOT RENT WITH HERTZ IRELAND. After waiting over 2 hours, Hertz indicated that the SUV that was reserved was not available and the alternatives were a car that would not fit our luggage or an 8 passenger van. After much discussion Hertz promised a discount off the normal upgrade charge for a slightly bigger SUV. At the final billing the promised discount was not provided and Hertz inappropriately charged me for an extra day. The local representatives were no help and the customer service agent at the main office basically called me a liar. What a very frustrating way to end a nice trip. "
DUBLIN, IE - Reviewed by MICHAEL - July 08, 2016
" They worked with me to find an upgrade when my needs changed. "
" Very friendly, efficient. "
DUBLIN, IE - Reviewed by CHRIS - July 07, 2016
" Dublin is great but those guys in Sicily are really grumpy and add on some bogus charges which are being investigated as we speak. "
" friendly and very helpful "
DUBLIN, IE - Reviewed by CAROLYN - July 06, 2016
" Long line at this location was kind of a bummer "
DUBLIN, IE - Reviewed by NANCY - July 06, 2016
DUBLIN, IE - Reviewed by TIMOTHY - July 05, 2016
" I was happy to find a company that could offer me affordable rates for renting cars in Europe. One thing that you may want to do is offer your customers the chance to rent a diesel car because it is cheaper at the end of the day. "
" They were very helpful. We ended up upgrading to a diesel car. Which was great. We put petrol in our tank once... this after driving all over Ireland. "
DUBLIN, IE - Reviewed by JOSEPH - July 05, 2016
" Continued excellent experience with Auto-Europe, as I have come to expect. "
" Friendly, and efficient. My vehicle needed lots of work. The front end vibrated at higher speeds, needed gas top off at pick-up. "
DUBLIN, IE - Reviewed by DANIEL - July 05, 2016
DUBLIN, IE - Reviewed by JOHN - July 05, 2016
" Seems like a good deal, no red tape and complicated booking process "
" Friendly service staff and professional. However, first car I was offered was two years old, so rep "upgraded" me to a one year old car after I mentioned this. Ireland doesn't accept credit cards to offset certain insurance liabilities on auto; in the end not actually clear to me if I was getting a good deal or not "
DUBLIN, IE - Reviewed by CHARLES - July 04, 2016
" Everything went pretty well. "
" Run of the mill service. "
DUBLIN, IE - Reviewed by ANTHONY - July 03, 2016
" Nice vehicle, very friendly people. "
" Nice vehicle, very friendly people. "
DUBLIN, IE - Reviewed by HENRY - July 03, 2016
" Everything was satisfactory, especially the car that did not fail us. "
DUBLIN, IE - Reviewed by GEORGE - July 02, 2016
" Sure made it easy "
" They made it easy too "
DUBLIN, IE - Reviewed by JOEL - July 02, 2016
" They didn't have my reserved SUV and put me into a smaller car without a rate decrease. "
DUBLIN, IE - Reviewed by EDWARD - July 02, 2016
" Auto Europe provided a simple, fast and economical way to arrange a car rental. "
" The process to pick up the vehicle in Dublin was quite positive. The Hertz employee (Edward) greeted us with enthusiasm, and he was properly professional. He viewed our specific vehicle needs and selected a car that best met our requirements. He explained the insurance options clearly. The car was good. The existing scratches/dents were clearly identified on a photo. "
DUBLIN, IE - Reviewed by PATRICIA - July 01, 2016
DUBLIN, IE - Reviewed by DENNIS - June 29, 2016
DUBLIN, IE - Reviewed by PAUL - June 28, 2016
" Car was fine. Pickup drop off went well staff at Hertz helpful. Delivery of garmon as indicated. Garmon led us on wide-goose chase on 'L' level rods a couple of times. I will never fully trust such equipment. "
" See above "
DUBLIN, IE - Reviewed by JAMES - June 28, 2016
DUBLIN, IE - Reviewed by RAYMOND - June 28, 2016
" The process was convenient. "
" Pick up and car return went smoothly. The car was good except the charger did not work, so I could not recharge my cell phone while driving which was a problem as I was using the phone for GPS and directions while travelling. "
DUBLIN, IE - Reviewed by DONNA - June 28, 2016
" Very good "
" Cab driver couldn't find dollar so dropped us off at airport. Sign age could be better at actual Hertz thrifty lot. "
DUBLIN, IE - Reviewed by GRETCHEN - June 28, 2016
" It was fairly easy but based on my experience picking up the cars in London and England I do have reservations. "
" The line was extremely long. We had reserved a car on line but when we got there they had to search for the automatic I requested. I was given a Citroen which I was not happy with but they had no other choice. I might recommend but with reservations. "
DUBLIN, IE - Reviewed by JOHN - June 27, 2016
DUBLIN, IE - Reviewed by BRENDAN - June 27, 2016
" so people were nice but their was a huge line of people and took an hour or an hour in half to get car. the whole thing was a cluster. they were trying to go fast but still could not handle how many people which is lame since they should know how many people have reservations... "
DUBLIN, IE - Reviewed by GLENN - June 27, 2016
DUBLIN, IE - Reviewed by BRIAN - June 26, 2016
" Awesome experience from start to finish. Everything was well explained and occurred as stated. "
DUBLIN, IE - Reviewed by SPENCER - June 26, 2016
DUBLIN, IE - Reviewed by HIOSVANY - June 25, 2016
" Great customer service over the phone. 100% recommended the full insurance with 0 deductible. Work every penny. More if you drive in Ireland. "
" They need to improved their customer service at the rental facility, very rude agent. Car great and return process very easy "
DUBLIN, IE - Reviewed by SUSAN - June 25, 2016
" Was painless. Very good "
DUBLIN, IE - Reviewed by LAWRENCE - June 24, 2016
DUBLIN, IE - Reviewed by ANDRES - June 22, 2016
" Everything went smoothly until it came to return car at Dublin airport. Took us 45 min to find where to return car and we almost missed our flight. Very poor instructions on how to find agency! "
DUBLIN, IE - Reviewed by KIM - June 22, 2016
" Was very pleased with Michael at Cork airport before, during and after the transaction. He's a keeper for Hertz. "
" Due to inventory inadequate to the demand, I was forced to pay $500 more to get a car with automatic transmission. That was my second car. The clutch went out on the first Hertz car within 5 miles of the airport. " Given that the hedgerows grow right to the edge of the narrow lanes in Ireland and this you have no where to go when a lorry is approaching in the other lane (over the speed limited, of course, this IS Ireland). Hertz needs to figure out a proactive way to prevent tire or rim damage instead of driver punishment (fees) which force a choice between a possible head-on accident or riding the stripe on the left of his lane. Lest you think this is a always a driver issue, I used to Autocross which requires high driver skills. "
DUBLIN, IE - Reviewed by KIRK - June 21, 2016
" Very helpful! "
DUBLIN, IE - Reviewed by STEPHEN - June 21, 2016
DUBLIN, IE - Reviewed by ROBERT - June 20, 2016
" Good experience, would use again. "
" Pleasantly surprised as I had never heard of them. No problems at all with pick up or drop off. "
DUBLIN, IE - Reviewed by ROBERT - June 20, 2016
DUBLIN, IE - Reviewed by JOHN M - June 20, 2016
DUBLIN, IE - Reviewed by ADRIENNE - June 20, 2016
DUBLIN, IE - Reviewed by JAMES - June 18, 2016
DUBLIN, IE - Reviewed by RAY - June 18, 2016
DUBLIN, IE - Reviewed by BARBARA - June 18, 2016
" Rental went well, I even got an upgrade. "
" Nice friendly people "
DUBLIN, IE - Reviewed by JANE - June 17, 2016
" Our one complaint was the absence of an owner's manual for the car. Not everything is intuitive. "
DUBLIN, IE - Reviewed by ROBERT - June 17, 2016
" The agent was not friendly and did not provide a lot of information for someone driving for the first time in Ireland. We also had to buy insurance because they did not think our credit card covers the insurance. I will NOT use SIXT again. "
DUBLIN, IE - Reviewed by LUIZ DAVID - June 17, 2016
DUBLIN, IE - Reviewed by GEORGE - June 16, 2016
" All went well and no problems. "
" OK overall "
DUBLIN, IE - Reviewed by SANDRA - June 16, 2016
DUBLIN, IE - Reviewed by JAMES - June 15, 2016
" Makes rental easy. My latest rentals went very smoothly. "
" Everything went as expected. No trouble. "
DUBLIN, IE - Reviewed by GEORGE - June 15, 2016
" I have always had good experiences. I rent once or more a year. I get nice clean cars. "
" Hertz is very easy to work with. They provide very nice cars. "
DUBLIN, IE - Reviewed by KANDICE - June 13, 2016
" easy to reserve, no issues during rental period. thanks "
" Very easy pick up during normal hours but drop off after hours was a nightmare! Please make it more clear where to drop off for Hertz after hours. We wasted an hour going back and forth from the parking garage to the rental lot at 4AM because no one at the airport knew the right answer. "
DUBLIN, IE - Reviewed by JERRY - June 13, 2016
DUBLIN, IE - Reviewed by GLEN - June 13, 2016
" Very efficient, and it was nice to get the car rental taken care of before we left on our trip. "
" There was a long line so it took a while to get the car at the Dublin Airport. It was a bit confusing as to what to do when we returned our car at Shannon Airport. There was no sign to tell us to "wait here" for an inspector or go into the return office. A lot of people seemed confused as to what to do. Other then that, it was fine. "
DUBLIN, IE - Reviewed by LOUIS - June 13, 2016
DUBLIN, IE - Reviewed by KAREN - June 12, 2016
" The phone staff is very helpful and easy to deal with. They are knowledgeable. I have used them many times in the past and plan on using them for my next trip. "
" The desk clerk when I checked in was professional and helpful. Upon return, the person who checked me in was rather curt. The bus driver who me afterwards was extremely nice and helpful with luggage. "
DUBLIN, IE - Reviewed by ROBERT - June 12, 2016
" Easy booking, good interface, clear directions. "
" Clear process, very helpful staff, good car, everything was easy and straightforward, and they dealt with my very fairly. Highly recommend. "
DUBLIN, IE - Reviewed by LYLE - June 11, 2016
DUBLIN, IE - Reviewed by KIM - June 09, 2016
" I was extremely happy with Ryan who set up my original rental with me and the car itself. The GPS we rented was amazing and I have no complaints. "
" I am unhappy because they billed me $82.27 after I returned from my trip. I called and spoke to their representative and was told that some of the charges were for "car return fees" and 36 euros were for "miscellaneous fees" The representative was unable to tell me what the fees were for. I sent an email tonight to them requesting clarification on the bill. I did not expect any additional charges and did not know about car return fees. I paid a lot of money for the car and paid for all additional insurance available for the vehicle so I was a bit annoyed at the additional charges. "
DUBLIN, IE - Reviewed by ROBERT - June 09, 2016
" Very knowledgeable staff, and friendly "
DUBLIN, IE - Reviewed by CHRISTOPHER - June 08, 2016
DUBLIN, IE - Reviewed by JEFF - June 08, 2016
" Very efficient. I've used AutoEurope often, for many years, and it's always worked wonderfully. Thanks. "
" Amazingly, I was charged 30 Euros for a 'processing fee' for declining collision insurance, which is covered by my Chase Premium Visa card. Additionally, there was a 5 euro debit/credit card fee + a 'location service charge', adding up to 79 euros. This was outrageous, unexpected and essentially a rip off. I was not a happy camper and I think AutoEurope should notify customers like me that, in addition to the normal charges, there are MANY additional fees coming from Hertz's policies. I would NOT use Hertz again in Ireland. "
DUBLIN, IE - Reviewed by NATHAN - June 07, 2016
" It was an amazing rate and there were zero problems. I'll always try you guys first. "
" We had a great car and pick up and drop off went smoothly. "
DUBLIN, IE - Reviewed by RONALD - June 07, 2016
" Nice people, nice cars "
DUBLIN, IE - Reviewed by ROBERT - June 07, 2016
" The site was clear and easy to use for booking a car. "
" Arriving and renting in Dublin was quick and easy. Departing was slightly chaotic, the process of checking out was unclear. The over-filled shuttle sat for about 20 minutes, then squeezed a few more folks on before leaving. "
DUBLIN, IE - Reviewed by BRANDON - June 06, 2016
" I meant to order our navigation GPS from AutoEurope but it never said you had to call so I selected the one that was offered online and it was the Hertz version. Not what I had expected! "
" The car was great. They got us taken care of very efficiently and it was a smooth pick up and drop off. We also rented a car seat for our toddler and it was pretty much a joke. The buckle wouldn't fasten half the time or locked up and we couldn't get him out. There was no way to strap the seat in securely so it slid around the backseat. It was clean though! "
DUBLIN, IE - Reviewed by MIKE - June 05, 2016
" Very simple snd good "
" very good "
DUBLIN, IE - Reviewed by MARC - June 05, 2016
" They are a fantastic company, they take take of any problems you have. We have been using them for over ten years - their customer service is the best. "
DUBLIN, IE - Reviewed by WILLIS - June 04, 2016
" Polite, professional and helpful service. "
" Excellent customer service. Great vehicle. "
DUBLIN, IE - Reviewed by THOMAS - June 03, 2016
" No problem with Auto Europe as far as making reservation and they helpful when we needed to make some changes. "
" They gave us a car that was scratched and dented and then of course wanted us to purchase deductible insurance which we did because when we returned it we were told we'd be responsible for any damage. Since we knew we'd be driving a lot (700 mi.), we asked for a lower mileage, newer car for comfort but they insisted they didn't have any even though we could see some on the lot. With the extra insurance and fees, we paid an additional 378 euros for a car that had 65,000 kms on it and was very uncomfortable. "
DUBLIN, IE - Reviewed by SUSAN - June 02, 2016
" Very efficient personel. Everything went smoothly from checkin to the return. "
" Same as above. "
DUBLIN, IE - Reviewed by MARGARET - June 02, 2016
" Easy process and prices offered were best. "
" Bait and Switch. Car reserved at low price was not available. More expensive car offered, Car required servicing. Had problem withe tire sensor, which showed problems with right front. Called road service, was told would have to replace tire to the tune of several hundred dollars, called someone local to examine tire. Sensor was faulty, tire okay. Will not use them again! "
DUBLIN, IE - Reviewed by PATRICIA - June 01, 2016
DUBLIN, IE - Reviewed by ILA - June 01, 2016
" I am completely pleased with my experience renting with AutoEurope and dealing with Sixst in Ireland. "
" Couldn't be better. "
DUBLIN, IE - Reviewed by KEITH - June 01, 2016
DUBLIN, IE - Reviewed by ANDREW - June 01, 2016
DUBLIN, IE - Reviewed by SHIRIN - June 01, 2016
DUBLIN, IE - Reviewed by NICOLA - May 31, 2016
" Took me a moment to find on my reservation print out which company I actually booked with. "
" There are no signs for 'Dollar' as you leave the airport to got to the rental car lot. There was no one at the airport desk and it had a sign to go to Hertz, after waiting 20 minutes in line, I was told they couldn't process it and to go to the shuttle bus, very frustrating. Then waiting in another line for another 25 minutes and saw two employees leave and leave just one person on the desk. "
DUBLIN, IE - Reviewed by MICHAEL - May 31, 2016
" We were very impressed by the person who helped us rent the car, she was very helpful and gave us great directions. On our way back the GPS quit working (it was in and out the whole time), and when we dropped off the car, the person checking us back in told us he couldn't do anything about it. That seems wrong and we felt it should have been credited back to our account "
DUBLIN, IE - Reviewed by BENJAMIN - May 31, 2016
" Great, when I talked to your home rep, the service was great each time I called, trying to get a lesser rate "
" Fast service at the airport, and very helpful, when we returned the car, it was easy check in. "
DUBLIN, IE - Reviewed by DAVID - May 31, 2016
DUBLIN, IE - Reviewed by RICHARD - May 31, 2016
" Car was perfect. The GPS was not. This routed us to neighborhood lanes and to dead ends. Very frustrating. We ended up using a map. "
DUBLIN, IE - Reviewed by ALICHIA - May 31, 2016
DUBLIN, IE - Reviewed by BRIAN - May 31, 2016
DUBLIN, IE - Reviewed by ROBERT W - May 31, 2016
DUBLIN, IE - Reviewed by CRAIG - May 31, 2016
" Been using auto Europe's services for 13 yrs and never had an issue. "
" Always have had a decent car with them but if you want a gps the upgrade to get one is sometimes substantial "
DUBLIN, IE - Reviewed by ANN - May 30, 2016
" I was with Thrifty not Dollar "
" The service people were good. I appreciated them bringing the car to the terminal because I was in a wheelchair. It would have been difficult taking a shuttle. I did not like the fact that the tire on my car had been damaged before I drove it and therefore I needed to put in air "
DUBLIN, IE - Reviewed by OTFRIED - May 30, 2016
" Great value "
" Very friendly, very professional "
DUBLIN, IE - Reviewed by JOSEPH - May 30, 2016
" A little tough to find. Is advertised as Thrifty, not so much as Dollar. "
DUBLIN, IE - Reviewed by MICHAEL - May 30, 2016
DUBLIN, IE - Reviewed by CHARLES - May 29, 2016
" Reps were friendly, helpful and efficient. No problem upgrading to a larger vehicle. "
DUBLIN, IE - Reviewed by DENNIS - May 28, 2016
" Hertz people were very nice on pick up and return. We have no complaints........car was great. "
" Pick up in Dublin was convenient and easy to return at the airport. Nice job. "
DUBLIN, IE - Reviewed by JOHN - May 28, 2016
" We were upgraded to a Mazda 6 Sport, 6 sp manual with diesel. Car was great. Everything worked out well. You may want to advise future renters that Dollar is owned by Hertz and look for the Hertz/Thrifty/Dollar shuttle to pick up a car. "
" Owned by Hertz; look for the Hertz shuttle. "
DUBLIN, IE - Reviewed by BERNARD - May 28, 2016
" Efficient and helpful. "
" Efficient and helpful. "
DUBLIN, IE - Reviewed by FIONN - May 28, 2016
" Smooth online reservation and communication. Price competitive. "
" The line to get our car took 60 minutes because only 2 customer service agents working the desk. There was more than 30 people in our line waiting to get cars . "
DUBLIN, IE - Reviewed by DEAN - May 28, 2016
" No problems. Quick check in, good car, prompt return. "
DUBLIN, IE - Reviewed by WILLIAM - May 28, 2016
DUBLIN, IE - Reviewed by ROBERT - May 27, 2016
" 16 day rental. Opted for upgrade to diesel Passat, paid 155 USD and was satisfied Was a little surprised when returned car and had additional charge of USD 95.86 for: credit card fee, administration fee, location service charge fee, tax code A, and exchange rate conversion charge. Use my comments to prevent similar surprises to others. It is still a good service, a good price and fair deal and you should strive to prevent the unexpected. I have used your company many times and will again. "
" Same as above. "
DUBLIN, IE - Reviewed by MATTHEW - May 26, 2016
" The car and service were fine. I had total insurance coverage and blew out a tire. I was informed my credit card would be repaid the total cost of the repair/ replacement in a few weeks, once verified. I hope it will without me having to chase it down. Thank you! "
" Everything was fine, but I blew out a tire and had it replaced. The station agent informed me the full amount will be reimbursed back to my credit card on file. Pending that action, everything was great! "
DUBLIN, IE - Reviewed by THOMAS - May 26, 2016
" I don't normally pre-pay for reservations but a few people recommended Auto Europe to me after a bad experience with another car rental company in Ireland last year. I was impressed when they refunded me the difference in rates twice after a rate reduction between the time I reserved it and actually used it. "
" The staff was very pleasant. We rented a wi-fi hotspot along with the car but had issues being able to actually use it. I called and left a message with their customer service department. I was upset that they didn't call me back within the 24 hour window they promised until I got an email from my credit card company notifying me of a refund from Sixt equal to the cost of the hotspot rental fee. A phone call or email directly from Sixt would have been nice, but the refund was even better. "