Welcome to our page dedicated to customer reviews and the experiences our clients have with both Auto Europe and their chosen car rental supplier. We know reviews are a great way for our clients to learn more about our business and long-standing relationships with the most reliable suppliers who rent vehicles to travelers planning a trip to Dublin.
Auto Europe works with the best car rental companies in Dublin and all of Ireland to provide our customers with the most options at the best prices. Browse car categories from suppliers including Dollar, Sixt, Hertz, Alamo, Enterprise and Avis. Compare rental rates from different suppliers and a variety of makes and models to find the best deal for your travel group. No matter which car rental supplier you go with, you know you're in good hands with Auto Europe.
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Save up to 30% on your rental car in Ireland when you book with Auto Europe today! You can use the booking engine at the top of this page to compare supplier rental rates in seconds using our booking engine to find the ideal rate and vehicle for your time in Dublin. With our price match guarantee there is no reason to wait, if you see a better rate with one of our suppliers before pick-up we'll beat that price!
" The absolute best. Every time "
" Simple and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have recommended AutoEurope in the past. Pricing is competitive "
" In airport staff and garage staff were very pleasant and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great company - refunded my account when the car rate came down - very happy "
" Very good customer service, easy pickup and return at airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Second rental through Auto Europe. Great value. "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe was very helpful. There were no problems renting a car. "
" Everything went well with pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great overall experience. Would recommend them for sure. "
" Great experience! Had no problems and the car worked very well and was just the right size. I would actually buy a VW Polo in the states it was such a good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They gave all the best options, and made the car rental process very simple! "
" The staff was very helpful, and easy to work with! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very well prepared "
" professional, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" you are the best "
" great help "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I live renting through Auto Europe. No surprises, no hidden fees. You are the only provider we use when renting overseas "
" I love renting with Dollar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Was a great value and the whole process was very easy. "
" Very easy experience, good location for a city rental. Car worked great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" WONDERFUL! Would highly recommend. "
" Everything was seamless and smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking "
" Excellent all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best Deals. Easy to navigate. I like the $0 deductible option "
" The original car was great however there was a nail in the tire. The replacement car was a lower quality Skoda. Hertz said that they had nothing else. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Great, I will definitely use them again on my next trip. "
" Even though my arrival time changed multiple times there were no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe was excellent. It's the only way I'm going to rent a car in Europe again. "
" It was great. Car they provided was excellent-nice car to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" It was all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Awesome "
" Awesome "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Had to change our plans suddenly. Short wait on hold, the agent was extremely helpful & got our rental worked out. "
" Friendly counter staff & good service in Dublin Airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient and professional customer service representatives. "
" Very easy pickup and drop-off procedures. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Positive experience "
" A very positive experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" a very good company to work with. "
" it's been good and we've been using them. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Simple to book and competitive prices "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy, thank you "
" Pick up was easy. Assistant was friendly and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very goodexperience. "
" It was a good experience. Ciaran at the desk on arrival was very helpful and courteous. Only problem I had was that I had to put oil and coolant into the car just a few days into the hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Great service "
" Very helpful and great staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Love it. i have usrd this site for many years and will continue to do so. "
" Excellent customer service and very polite staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I visit Ireland and France regularly, and usually use Auto Europe for car rentals in both places. The prices are good and the service reliable and accurate. "
" I visit Ireland regularly, and now always use Auto Europe and, via them, Dollar. I have had good experience with them, and this latest rental was perhaps the best so far - fairly quick checkout, good car conveniently parked, very quick drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everyone of the staff was very helpful. The car was in great condition. "
" Rental worked out great. Thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" From Auto Europe standpoint, all went smoothly. "
" I had the wrong date for the beginning of my rental, and it was canceled as a no show. I had to take a much larger and costlier vehicle, as the original smaller car was already rented. They really should have more small cars in Ireland, due to the narrow roads/ "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Polite to deal with when making inquiries and efficiently dealt with "
" Friendly staff, clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" helpful employees "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great! Quick and easy. "
" They were very professional and kind. The car itself had a very bald tire and the alignment was not great as the car pulled to the left. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Site easy to navigate will definitely use them next time we need a car abroad. "
" Super easy online as well as airport counter service. Customer rep at Dublin Airport was very helpful with upgrading our vehicle as well as explaining differences in European vehicles vs US. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was great! "
" Very easy and exactly what we reserved. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always more than happy with our Auto Europe experience thanks "
" It all worked very well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use. Great price. I like the zero deductible offering. I have recommended Auto Europe to a number of people. "
" Great car. Counter wait is a bit slow. It is shared with Hertz and another company. Seems to be an issue with all car hire companies. I would prefer if Dollar would give a hard copy of the pre inspection sheet instead of viewing it at the counter which is not remotely near the car. They do e-mail a copy but I do not have international web access on my phone. It is a bit nerve wracking signing for it and not being able to view damage real time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The whole booking process was seamless and efficient, and as you use only reputable providers there were none of the issues some of my colleagues have experienced such as hidden charges and restrictive conditions- I'll definitely use you again. Thank you. Mike Griffin "
" I've heard horror stories about rental car issues and hidden charges in Ireland but Hertz was amazing - just confirmed my booking, handed me the GPS and away I went. Return was similarly quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience, thanks "
" Highly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good rate "
" Everything went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always the best price and service. Thank you. "
" Allowed me to upgrade car for discounted price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We always get a great deal with Auto Europe and you have always been very helpful & efficient with any changes I have had to make. Plus great clarity on the insurance aspect (a big help in Ireland!). "
" Dollar had no agent at the airport kiosk so we had to take shuttle bus to pick up & do all our processing there. The car they gave us had some significant damage on the outside which they had documented. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" All staff at pick up and drop off were VERY helpful. "
" X "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" We ended up only renting for 11 days as our flight was cancelled. Auto Europe did refund us the unused day. "
" This time, no wait at the dollar counter in Dublin airport - but it was January - cannot say the same with my last experience there in August! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used Auto Europe on a number of occasions, and it has become my go-to place for auto rentals in Europe (mainly Ireland and France). "
" This rental worked very easily and well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use "
" It was a bit more expense than what I had planned to spend. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I always rent thru AE. Very helpful, efficient & decent prices. "
" Expensive after adding airport surcharges & extra insurance. No one at counter when I arrived. Bit of a wait. Man eventually arrived. Very nice. Not his fault. "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" very pleased "
" Very pleasant experience, thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book, accurate bookings, good range of rental options. "
" Rented vehicle didn't show some areas of damage upon pickup. Needed to submit via email, they were fairly obvious once viewed in daylight. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Have used them on my last three visits to Europe and would recommend them. "
" They were very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was a seamless process "
" Very simple and efficient process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service, I was relieved to have the coverage "
" Car return was very difficult and they have not yet charged my card and continue to hold the 2500 deposit 5 days after drop off "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 7
" Was unsure about usingauto Europe, but was very pleasantly surprised and impressed. Everything went as promised. "
" Hertz was fine. I thought I bought full insurance but apparently tires need a separate policy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Worked very well! "
" Everyone was pleasant and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The quality of the service was awesome, and so was the car. Also was not subjected to any hidden fees or scams. Just honest business. Altogether very happy with my experience. "
" The quality of the service was awesome, and so was the car. Also was not subjected to any hidden fees or scams. Just honest business. Altogether very happy with my experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Took tons of stress off of my shoulders, I will be using this service again. The only thing that is a little difficult is all the extras regarding which insurance level I should purchase so that I did not need to purchase the insurance at the high rates at the counter. "
" Dollar did a good job, nothing out of the ordinary and I was satisfied with the timing of picking up the car and the quick and easy return process. Also, the shuttle driver went out of his way and dropped us off at our airport hotel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" Fast efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience. Everything worked out well. Would recommend renting a car through Auto Europe. "
" The gentleman at the counter was very nice and explained everything to us. Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service from start to finish! "
" Excellent service from start to finish! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They were extremely helpful - making sure we got the car able to fit all our luggage. Also offered service that we wouldn't otherwise had known about - a phone/hot spot internet service for up to 5 devices with a gps. I don't know what we would have done without it! "
" They were extremely helpful - making sure we got the car able to fit all our luggage. Also offered service that we wouldn't otherwise had known about - a phone/hot spot internet service for up to 5 devices with a gps. I don't know what we would have done without it! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied with on-line process "
" Car had low tire at time of rental, everything else was fine. Gentleman at Hertz counter at Dublin airport was extremely helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Got us a good price, with no issues in the process. Thanks! "
" The car itself was generally fine for an economy car, but the acceleration was so slow that I couldn't tell if it was indeed a problem with the transmission or simply the way that this economy car typically works. When I dropped off, I told them that they might want to have a look at the transmission. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" No problem with Auto Europe. I like thet they give the option for fully comp insurance when renting. "
" Car was not clean on pick up. Drivers windshield wiper was worn out which nearly caused an accident. When I returned the car it took a shuttle 25 minutes to pick me up. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" No problems at all. "
" My only complaint is that whoever prepped the vehicle used something that was very slippery on the pedals and the floor, making them seem "greasy" and making clutching very tricky. It took three days and about 5 wipe-downs to get the slipperyness off and make them suitable for use. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Satisfied "
" Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience!! We originally rented an SUV, but we were told by a friend that this would not accommodate four people and our four bags of luggage. I called and they suggested a full size car which upon our arrival was exactly what we needed. It was also a bit cheaper. I would rent again from AutoEurope, in a heartbeat. Thank you for a wonderful experience. "
" They were very accommodating. We arrived a few minutes late upon return, but they did not charge us an extra day's rental. Everyone from check in to check out was very professional and courteous. They also upgraded us to an automatic with navigation. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service and including insurance with the reservation saves both time and money. "
" Friendly and helpful staff at check-out and check-in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" You made the task easier with a one-stop portal. "
" I was very satisfied with the entire process of reservation, picking-up and dropping off the vehicle. Everyone was professional and executed well! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy to use "
" Very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Great costumer service representatives and services available. "
" Great experience. The car rental went very smoothly, customer service people were very helpful, and the car was perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to do, great variety of choices "
" Very pleased with staff and vehicle. Efficient checkout and in and car was clean and matched type I reserved. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Enterprise was excellent "
" Changed car with no problem. Check in was quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value. "
" Everything went smoothly. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I liked the fact that a few companies and prices were shown for comparison. "
" I rented the car on-line- very easy to do. In that regard I'm satisfied. There was no open kiosk at the airport so I had to shuttle off-site.... not a problem as it only took 15 minutes. Small line up at the pick-up office was appreciated. However, I have car insurance that comes with my credit card if I use this card to rent the vehicle. This coverage was denied by Dollar since I didn't have a letter from my card company to prove this coverage. It appears odd that this requirement was made known to me only at the time that I am picking up the car. Reasoning this the staff was futile so I paid over 500 Eros for insurance that I did not need or want. A sour note to start our first trip to Ireland. "
Overall Value: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would rent from them again. Great drop off experience. Very smooth and efficient! "
" I had a great rental experience with only one downside. Because I booked through my credit card, I was going to decline the insurance with Dollar, since my credit card provided full coverage. I was unaware that there would be a 5000 Euro deposit required to decline insurance. The desk agent was very helpful and showed me in the fine print where it said this was a condition of the rental. I simply missed this detail among the fine print. I feel that during the booking process, insurance coverage options should be more clearly outlined so that customers aren't surprised by these details at the rental desk. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good service "
" Was satisfied with their service, but surprised by the added fee of 26 Euros. It was explained to me that it was for the high cost of being near the airport. ??? "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe I have been using for many years and always recommend to others. "
" The car and all were great but I had coverage for insurance on my credit card and they still had mandatory insurance I had to take which cost and extra 168 euros. Not happy about that. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent from start to finish. "
" Excellent experience in every way but one. My documents indicated that the Hertz rental counter was inside the Dublin airport terminal. WRONG. Confirmed reservations may bypass that counter and go directly to the shuttle bus on the ground level that takes the renter out to the office and cars which are a bit off'site. About 30 of us with reservations waited in line at the terminal counter, only to be told one at a time as we got to the counter to proceed directly to the bus. Then when we got to the next office, it was another 30 minute wait in a very long line. Hertz in Dublin is very popular. Need to expedite the process. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and seamless, even when I had to call and make a change to my original reservation. "
" Overall, the experience was great! The reasons it wasn't perfect: the line to pick up the car took almost an hour, and then another 10-15 minutes before the car was ready. I received the car with a "full" tank that already had 91km on it since it was filled. The windshield wipers were in poor condition, the driver's side was actually broken and so did nothing but smear the rain when used. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Ir was positive, the car was a pleasure to drive. "
" Long line at pickup, but Hertz staff was quick, efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Renting a car went very smoothly "
" Renting a car went very smoothly "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Everything worked out perfectly "
" Couldn't ask for anything better "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All contacts were efficiently handled and agents. were knowledgeable, helpful and professional.....in particular Jim Egan who I spoke to on my return "
" All local contacts were handled efficeintely and as expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I found the lowest rates through Auto Europe and appreciated built in car insurance to provide me peace of mind. "
" Had a positive and smooth rental experience. The car had scratches and bróken side mirror but all was documented. The outside was dirty so it was hard to capture all the scratches. Being in Ireland, it was understandable that their cars are damaged with the small roads but luckily I returned it in the same condition with no further damage and encountered no issues upon return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good "
" I didn't want a BMW but that's what you gave me. A simple VW would have been fine. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great! Will use again. "
" Overall very good. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" very easy to navigate website "
" quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good deal "
" Easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Our agent was so great! "
" . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Probably the best car rental experience for quite a while...and I travel every 6 months! "
" Probably the best car rental experience for quite a while...and I travel every 6 months! Hi "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great check - in and helpful staff who managed our check-in. He suggested the upgrade to a diesel which proved very useful and wise! He was terrific! "
" Great check - in and helpful staff who managed our check-in. He suggested the upgrade to a diesel which proved very useful and wise! He was terrific! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe made getting a car very easy. This was the first time I used a system like this. Before I only every directly dealt with a car rental company. Auto Europe got me the best car for what I was looking for. "
" Hertz seems to have their process down. They were very upfront about everything and made sure that I was informed about any charges I was getting. I would say that I would shop with them again. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Only site I'll go to for car rental when I go to Ireland "
" Great counter service and really nice car. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" There were no issues. "
" Locating the drop-off location at airport was a struggle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Very easy to use. Much cheaper than I expected. "
" My first reserved car was too small, and the desk clerk was EXTREMELY helpful finding a replacement. It took a lot of effort on her part to get me the car I needed for the trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great! "
" great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no problems "
" no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Truly an effortless experience, booking through Auto Europe. "
" Excellent and efficient service. Everything went smoothly! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always great, "
" Its always a pleasure dealing with Auto Europe. Nick and his team go above and beyond expectations. Avis crew in Dublin was slow and never did follow-up with a copy of the agreement and condition inspection of the car. I was concerned enough to call them and ask that they send me a copy which they never did. Fortunately the crew in Shannon was quick, no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best price. "
" Very pleasant and helpful. Made the process quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always liked dealing with Auto Europe "
" Difficult to return car early in the morning. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient and great value for money "
" All great except long wait for Hertz shuttle bus "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All perfect thanks to Paul "
" Paul was a star. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" i have been using AutoEurope for over 15 years and will continue to do so "
" nice selection of autos and was able to get a diesel when requested. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good value "
" slow picking up the car "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Positive. Have rented with AutoEurope many times over many years. "
" Experience was good in pick up and vehicle provided. At drop off however, the person there let us stand for several minutes before checking us in. He told us we could just leave the car but we said we wanted receipt as we had filled the tank before drop off. He then walked around the car to check it and kicked the front right side and the bumper guard came down. So he checked that off as an incident. And said that it was covered as we had no deductible. But issue is we did not do that- he kicked it. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 2 Condition of the Vehicle: 8
" I have rented through Auto Europe for years, and have always had a good experience. Their program of Garmin rental is great. "
" First time I rented from Sixt, and it was a good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" will use again "
" will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very quick and easy to use "
" Very quick and friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service provided on all levels - found the cheapest cars in Europe all in one place. Fast and efficient! "
" Great experience with employees, but my car was not in good condition. It just didn't feel right - too bumpy, too noisey, and unresponsive accelerator. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" We had a good experience renting through Auto Europe and would use their services again. "
" The tread on the tires was rather low but the car met our needs just fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" great to have more reasonably priced insurance through auto europe "
" great staff "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with the service "
" Wonderful service thank you very much looking forward to doing business again in February "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great customer service. "
" All reservations were honored and went well, no extra charges or surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Satisfactory "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" We couldn't have asked for a better experience. I can highly recommend Auto Europe. "
" Every one was wonderful and made the whole experience wonderful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient and reasonable. "
" Efficient and reasonable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is our "Go To" when travelling in Europe, we are very happy with this company "
" Excellent as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great experience. would highly recommend. "
" the best part was how quick drop off was. very efficient and right to the point. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great. Great ...easy... "
" Both cars we rented during our stay were great . price great....will use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Only small complaint: At Dublin , the line to get a car was out the door. After overnight flight from Boston, it was longer than I thought it would be, since we we were very tired. There were 7 or 8 agents, so I think it is the procedures used. Ieems with today's computers, it could be much quicker process. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went as expected! Thanks! "
" Easy to connect with at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe made the cart rental experience flawless and painless and I will use again in the future. "
" the experience was great. the condition of the car received was like new but had some battle scars from drivers before me. I would have like more time to review the photos of the car before they give it to you. They show for very quickly which I didn't like on a very small screen i would have liked a walk around with an agent but I get its done on a screen for quickness so be sure to document the car for yourself. drop off was insanely fast and very convenient and they offer to call a cab for you if you are staying in the city. customer service was great as well. I wish on the smaller car they had tire protection since the tires are very cheap and it would make they cdw more worth it. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Helpful on the phone I US "
" Easy and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service. Very expensive rental in Dublin for September and over the coming Christmas though. Use this company 3/4 times a year to rent in Dublin Ireland, usually excellent rates. "
" Usually very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We were very happy, all went well, thank you for everything. We will definitely book with you again. "
" The vehicle we had ordered was too small (our fault, not yours), and we were very happy that you had a vehicle on hand that suited our purposes perfectly. All Hertz staff was very helpful both at pick-up and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service from staff and condition of the was excellent "
" Excellent service from the staff and auto was in great condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very responsive to our need to change a reservation due to a cancelled flight "
" Excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to deal with. Nice on the phone when I had an issue with the rental I had booked at first. "
" Very nice and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great selection "
" Everything was quick and efficient. The recommendation for me to upgrade to a diesel was much appreciated as it ended up us saving a great deal on gasoline. I would highly recommend Dollar to anyone. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Made renting very easy when I know all details before getting to the counter and don't feel sales pressure to add in anything more. "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent! "
" Excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AutoEurope provided a nice selection of cars and car rental companies to choose from as well as good clear communication about the excess with deductible insurance coverage. "
" Everything went very smoothly. I especially appreciated the transparency regarding the excess with deductible insurance and the convenience of not having to pay the M50toll directly. Car was clean and mechanically sound. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe met my expectations. Thanks! "
" Counter staff at pickup was inexperienced and did not understand the terms of my Auto Europe rental. Car was in very good condition, had interior space and features expected, and was enjoyable to drive. "
Overall Value: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" I am very happy with this company.They were very helpful and honest. "
" Great service. They were fast,friendly and on top of everything were not pushy at all. I am really satisfied with the service I got. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was great! It was quick pick up and drop off "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience. "
" Had no difficulty with use of dollar. Everyone was very friendly and easy to work with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very professional and upfront. "
" Efficient ant polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AE website was easy to navigate and make reservations "
" Counter staff at Dublin Airport seemed to be new and unsure of procedures. It took 20-plus minutes to get done there and then proceeded to Sixt pickup site where another staff member discovered several errors from the original check in clerk. Even though I had my confirmation paperwork, the first clerk had me in the wrong vehicle. Second clerk quickly corrected mistakes and got me on my way quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe was transparent in fees and offered the best prices and insurance options. "
" The queue to pick up our car was an hour long. After finally arriving at the front of the line, my gentleman was incredulous that I could drive a manual and told me numerous times that my insurance did not cover the clutch. And then to add insult to injury, after waiting an hour, I had to pay 50 extra euros just to pick up the car. "
Overall Value: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is extremely helpful! "
" I am extremely disappointing! Upon collecting the car, I was informed that the car had a fuel tank of fuel and thus I would be liable to return the car with a full tank. I was also informed that the car was clean with no scratches. Once arriving at the car, it was covered in snow and dirt almost as if it arrived back that morning. There was a large scrape on the front left of the car and the tank was barely full. I informed the gentlemen to update the system in note of the scrape. 2 days into the car hire, all the steering wheel buttons stopped working, front parking sensors stopped working, no cruise control and the stop/start system stopped working. I should have hired a cheaper car that had none of these options in the first place? Upon returning the car and flying home I have had a further 30 Euro deducted from my account with no reason at all. I returned the car in the same way I received it with more fuel. Not impressed at all! Upon returning it all i was told was sorry... I want something done about this and I want a reason for the extra money being deducted. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" Auto Europe is just fantastic! I always look on Auto Europe's site and then call them by phone. The staff are friendly, helpful and very knowledgable. I would recommend them every time! "
" My experience with Dollar was smooth and pleasant. This is the second time in the space of two months that I have rented from Dollar through Auto Europe. In fact I got the exact same car this time as last, not the same model but the exact car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I called autoeurope to make adjustments to my rental. The representative helped me find a better deal, with minimal hold on my credit card "
" Staff was very helpful. I'm American and was driving in Ireland for the first time and they gave me many helpful tips "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service and pricing. "
" Good service alround. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really enjoy doing business with Auto Europe, they are are first choice for car rental. "
" Very happy with the car and great service from Hertz "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always use them for car rental on our trips to Ireland. "
" Great service. Everything went smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Website clear and concise. No problems. "
" No problems at all. Staff and car were both great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As always good experience. "
" Convenient pick up location professional, courteous staff, comfortable car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good experience, nice car, great customer service "
" Very helpful in planning this rental "
" Very fast and efficient rental experience "
" Easy to use. Also, no hidden charges..........Thank you! "
" Very kind person helped us get our car. "
" Very easy to work with auto Europe. I had great customer service from the company. "
" Picking up and dropping off the car was hassle free. "
" Was quick and easy and we enjoyed the car throughout Ireland. "
" Being able to secure the rental at a good rate from the US was a definite plus. Paying in dollars was also a straightforward way to know the price ahead of time. The rental process went off without a hitch upon arrival in Ireland. Sixt has very good cars and very good staff. The only downside of the process of going through Auto Europe was when I thought I would extend the rental for additional days. It required I go to the Dublin Airport, go through the return process, and actually rehire the car. No part of this could be done over the phone or online. Also, the rate was much higher because the best rate I could get was the Sixt online rate and this is a very busy season for car rental in Ireland. I ended up returning the car. "
" I have rented cars from Sixt through auto europe as well as directly. They have very good cars, staff, and customer service. No problems to report at all. My flight arrived at 5 AM and their desk was open and my car was ready. The return process was also very easy. "
" Great booking experience, very helpful. "
" Everything went smoothly, no problems with the insurance, or anything else. Thanks for your help! "
" Steering did a strange thing at about 40-50 kilometers, it went a bit "soft" for a couple of seconds then was oka bit disconcerting. It was a BMW smal SUV, other than that, no complaints. "
" I had a very good experience.... no problems and I was very anxious about driving .... but everything went very good ! No problems! "
" From the very first gentleman we came in contact with to the very last ... everyone was extremely pleasant and helpful! No problems at all! It is such a relief when you arrive in a new country for the first time and everyone is so pleasant!!! "
" You guys did great. We had to upgrade the size of our vehicle at Dublin but that wasn't your fault. "
" Everything was great. My main complaint was that I was charged in USD instead of EUR at the point of return. I was never asked if I wanted to be charged in USD the person just assumed I guess. That cost me a few dollars. "
" excellent service ! "
" excellent service ! "
" Good value, easy arrangements. "
" Very nice car, excellent staff, easy return. "
" Convenient. Very helpful representative "
" Staff courteous. Great car exactly as described "
" The rental agreement carbon copy I received was not legible on the section with the car damage. I had walked 10 min. to car so did not walk back to agent since I had full insurance coverage. Car worked fine. "
" All went smoothly with pick-up and drop-off. "
" Very good service. Easy to book. "
" Staff were very professional, helped with providing various car options. Pick and drop off very easy. "
" Superb service as always "
" Extremely satisfactory "
" Wonderful company to deal with. Exceptional customer service! "
" Very easy and smooth check in. Everything explained to us in a user friendly way. Marty checked us in, and he was great. Found the car easily. "
" Easy process. Person I spoke with was helpful and friendly. "
" Person at counter was helpful and friendly. "
" Best car rental experience ever. Beautiful Peugeot waiting for us and it drove brilliantly. "
" Service was outstanding! "
" Rental experience was easy and straightforward! "
" Wonderful experience. Pick up and drop off so easy. Great rate! "
" Quick and easy. People were wonderful and helpful. "
" Easy process, things went well. "
" Easy the way it should be (and you hope it to be) "
" Fast and efficient service, had to make a last minute change which went through very fast. Follow up emails from Auto Europe reached my inbox before i was able to get back to my seat at the airport. Customer service was outstanding "
" pleasant desk service, customer before me got a little irritated yet when it was my turn the agent was not going to let the other interaction affect his business with me. Pick up and drop off went very smoothly "
" The process was easy to follow and resulted in a competitive price for the kind of car we needed. "
" The car performed well. This office gets extra gold stars from me. I had left a iPhone mount in a car I had rented earlier in the week. When I picked up this car they still had it. The only oversight was that the windshield washer reservoir was empty. Everything else was excellent. I ended up extending my rental return time; it was very easy to do; the agent was easy to work with. "
" Easy to book, reasonable rates. The Hertz check in and return went excellently. Overall, a great driving experience in Ireland. "
" Smooth check in. Personable, helpful agent. Great car (almost new VW Passat). Drop off at Dublin Airport SUPERB. Well sign-posted, organized queue of cars, competent agent, timely shuttle to terminal. Other European airports should study Dublin and learn from it. "
" Booking experience was good, no problems. "
" Efficient service. Only complaint is the cost of insurance. We returned the car unscathed after two weeks of driving. Shouldn't there be a percentage of the cost of insurance returned as a reward or incentive? "
" Easy to do and several rates/companies to compare. "
" Pick up in Dublin was very good. Had an incident with the vehicle and the Cork Airport office was able to provide a replacement vehicle as soon as one was available although it was a smaller car. I did not receive a rate adjustment due to size difference. "
" We were given a map and verbal directions to our first destination. Very nice! There were scratches and paint chips that weren't identified on the form given me. I pointed them out to someone and he marked them on a form and emailed it to me as well. Very nice also! "
" Easy reservations, great prices "
" Easy check-in, provided information about Dublin and ensuring to stay on the correct side of the road. Easy drop-off, hassle free experience. "
" Terrific "
" Everything was great except for the loooooooong wait to pick up the car - almost 1 1/2 hours. Busy Saturday morning. :-( "
" Easy and very clear instructions about pick-up. Clear information about what was paid and what was not included. "
" Car exactly as requested "
" Everything went fine. For people renting two cars, you should tell them that if they want to use their credit card's insurance, they need to use 2 different cards belonging to 2 different people, and to make sure they bring those credit cards with them when they pick up the cars. "
" They were supportive of our insurance predicament, and did what they could. "
" Good overall, the vehicle had several dents & scratches, but the attendant on the lot took photos and amended the paperwork to reflect this. The vehicle was comfortable and economical. All went well. "
" Excellent customer service "
" We had a problem with a tire and their response was excellent "
" Easy and quick. Absolutely no complaints. "
" The staff was wonderful when we picked up the car and when we dropped it off at the airport, it was very quick and easy! "
" Auto Europe was great! It allowed me to compare prices of different rental companies to find the best rate. "
" Not bad, but was vague at check out regarding the details of the rental. It would be helpful if they were more upfront in providing information on their rental policy. "
" Getting the car took over an hour!!! And that was after we had stood in line and delt with the agent at the counter. Returning the car was a breeze. Though we revived a recipt with a charge that wasn't explained. We have an email in to customer service about the fee. "
" Our car was waiting for us in Dublin, just as ordered. The process was easy with no surprises. "
" Pickup and return at Hertz Dublin Airport was quick and efficient. Our car was exactly as ordered, clean and ready to go when we got there. We easily added extra options - a second driver and GPS (no need to order from Auto Europe - they have them at the Hertz desk). Return was easy and customer friendly. Frequent Hertz shuttles buses to and from the car rental lot. "
" Car was easy to drive.. Return was seamless. "
" Very easy booking experience! "
" Our entire experience with Hertz in Dublin was great. We had an awesome little car which was immaculately clean with low mileage, everyone was super friendly and professional. Would absolutely rent from Hertz again in the future! "
" Auto Europe had the best price and booking was as easy as can be. Who could ask for more? "
" The people at Hertz were very friendly, very helpful, very courteous, and we could not have been any happier with them. "
" Terrific! Great vehicle,priced fairly. Excellent customer service. "
" Outstanding! The sole reason for the terrific customer service is your manager Joseph Kenny. He's personable, professional and clearly committed to providing the finest customer service. Joseph is a valuable employee who clearly is capable of an executive level position. "
" Yes, I was very pleased with Auto Europe. The agent that I spoke to for the booking was excellent. THANKS "
" Hertz was OK and got the automatic as requested. Agent was good. However, 1 and 1/2 hours to get the car. Not enough. Took out additional coverage for tires and fuelling. Paid $40.00 Euros to return the car without refuelling. For the 2 and 1/2 week rental, when refuelling the tank only held $40 worth of gas, so that price for that coverage was a bit of a rip off. "
" Everything was well explained. There were no surprises. "
" Happy that we got a diesel. Car was great. "
" Very helpful, efficient, courteous! "
" Same as above "
" Easy booking, great rates and options "
" Nice people, very helpful! Easy drop off service too! "
" Hertz was great. The shuttle was a short ride and check in was quick. The car we had was in great condition and clean. "
" All went well.. "
" Provided an excellent auto rental company for our needs. "
" Excellent service and a very positive experience with the supervisor at Sixt Dublin Airport after a little problem with the car that required a replacement. Every effort was made to accomodate us and get us on the road. We were very pleased with the service. "
" Easy to book, good rate, great customer service at airport "
" Good car easy check in and out "
" Got an exceptional car at a good price with easy pickup. "
" The rep that provided the car was,efficient, the car was ready, and I had no issues the entire time except when I brought the car back. There were no clear signs or markings to show where the return would be. I found the Dublin Airport terminal 1 return where I parked the car. Walked to Terminal 2 and turned in the car, The rep said that the contract would be closed later that night, but have not seen any confirmation of that. "
" I had a very nice experience. Picking up the car and dropping it off went very smoothly and quickly. Both the check in person and drop off person were very courteous and helpful. "
" Very satisfied with all aspects of the rental experience with Hertz. "
" The GPS we was a life saver and very easy to use. "
" please send me a copy of my final receipt. thanks! "
" This was an amazingly easy experience. The car rental was perfect. all of the staff were so nice. We loved the car. The turn in experience was easy as well. I would HIGHLY recommend using Auto Europe and will use them again. "
" Enterprise staff were absolutely lovely at both ends of the trip. "
" Very efficient. I will use them again for sure. "
" Very nice people "
" Loved the flexibility with the various rental options and the ability to make any changes up to the day before! "
" Very smooth process for pickup and drop off. "
" First time trying auto euro and we're vey satisfied Will make it our go to from now on. "
" Very good service "
" Very easy to see a quote and book ahead of time. "
" Easy check in, helpful staff and when I had a flat tire, they recommended the best course of action. "
" Website was easy to use and car booking was made simple. "
" Employees were very helpful and car was in great shape. "
" Rate and customer service were excellent. I strongly prefer to book over the phone as descriptions, rates, etc. are not always clear on the website. "
" No problem with the car. It was perfect. Check-in and pick-up were a disaster Hertz people were totally unprepared for. We waited 30 minutes in the rain for the shuttle to appear, then there were far too many to fit on the bus. Inordinately long lines at the pick-up counter. Rep who came to the car with me barely spoke English and photographed the car in a manner that seemed almost accusatory. This seemed strange since my rate included 100% waiver of liability. Check-in, on the other hand, went perfectly. Quick and efficient. One final note: The fuel tank was supposed to be full on pickup. We determined that it was not. I returned it full. "
" Great experience Car was new and clean non smoking "
" I was very pleased with hertz in Dublin we came in after midnight and the hertz rep was still waiting for us not alone did he get the car for us right away but we were extremely tired and he called the hotel and got us a room for the night close by and had us follow him there so we had no concern to find the place also walked us in to reception that was a god send at that hour I will recommend hertz anytime and will only use hertz when in Ireland which we visit every year "
" Good service "
" Was fine except for two things: 1) check in took far too long, far too many people for very few check in agents; and 2) had requested a mini-car, but did not receive! Roads are SO narrow in Ireland, a small car is absolutely essential! "
" very easy "
" everything went smoothly. The only questionable part was the "bring the vehicle back empty of fuel" part. We were precharged for refueling vehicle upon return. In the u.s. we return the vehicle full. I guess we missed something when we checked the vehicle out. "
" Easy online booking process. Competitive pricing "
" Expedient and hassle free service. Friendly and knowledgeable staff. "
" Car rental was easy. Everything was ready to go. The queue at the lot was long, but not unmanageable, and there seemed to be staff on hand to handle the number of people renting cars. "
" The car was as expected. It performed well. I wish there was a place at the airport to drop the car. "
" Really appreciated the representative's recommendation for a different car due to our travel plans. "
" Easy to set up and modify reservations. Rented a car in Edinburgh Scotland through Enterprise, and in Dublin Ireland through Dollar. "
" Friendly staff, easy to work with. Signage made it very difficult to find them picking up at Dublin Airport (go to Hertz-Thrifty-Dollar pickup) Tiny Dollar sign doesn't make it obvious!!! "
" Excellent experience all around!!! "
" Hands down brilliant service!! Great car, super friendly staff!! 10 stars!! "
" Efficient pick up and turn in "
" No problems. Easy. Nice and honest service at this (Dublin City Centre) Hertz "
" Dublin office was friendly, efficient and accommodating. Highly recommended. "
" Efficient booking, pick up and drop off, car clean and well maintained "
" Easy reservation process. "
" Extremely helpful staff "
" Friendly and professional staff. "
" Friendly and professional staff; efficient service "
" Great rates! "
" Great rate! "
" Great customer service. "
" Good phone communications. Good email communications. Seamless at the counter. "
" Seamless "
" Your customer service personnel were very helpful and courteous. I would rent from Auto Europe without question again. Keep up the good work!!! "
" The Hertz people were great to work with. When I went to pick up the car, they even up-graded me to an automatic at no extra charge. This was nice since I would have had to shift a manual transmission with my bad left arm. Darn war injury. "
" Easy to book, no problems with rental agency, and great price. Overall, excellent experience. "
" Smallest rental agent (space wise) in Dublin airport, but service from agent was outstanding. Vehicle was AWESOME, clean, and in excellent condition. "
" The car I got was wonderful. It was very clean. The people you have working for you are the very best. I will rent from you again. "
" Check above!!!!! "
" Wonderful customer service in Dublin!! "
" Excellent car and customer service "
" I have heard many horror stories about car rentals in Ireland but everything went smooth as silk..Thank you "
" Reserved a small economical car. They suggested an up grade to deisel ford escort. Great move. Desire like is about .11 cheaper than gas and we traveled 800 miles on just over one tank of deisel. Also rented the GPS. A must. All the traffic signs are in both Irish and English, so it takes a little longer to read them. The GPS helps eliminate missing a turn. "
" Great service and easy in and out. "
" great value "
" Very refreshing experience to previous ones renting cars in Dublin. Very pleased. "
" Problem with tyre sensors being too sensitive but Dollar was sympathetic and did offer to change car. It resolved itself "
" The price is great and the insurance included at the outset! "
" Good service, they gave me a free upgrade. I did not care but the car was 2014 and had some body damage. "
" Everything went smoothly Thank You, I look forward to my next trip to Ireland and I will most definitely use Auto Europe. "
" I love Hertz, they are very professional and very courteous to deal with. "
" I've rented through Auto Europe before and have found you to be very helpful. I have and would again recommend you to others. "
" The representatives with SIXT at the airport in Dublin were very nice. The pick up was extremely easy. The drop off was more complicated because they're using a temporary location which wasn't terribly well signed. But, once we arrived, the staff was extremely courteous and kind. "
" The Hertz people in Dublin were excellent. When a brake malfunction light came on, they brought a replacement vehicle to a town 2 hours away within 2 hours. I was very impressed. Thank you Hertz. "
" I have used Auto Europe for several. The Agents that answer the phone are most obliging, most facilitating and very fair when I find a better quote on my car hire dates. "
" Great staff at Hertz, Dublin Airport. Neat, very clean compact car. Handing back was most efficiently done. Shuttle bus driver,,, a total gent. "
" Completely positive experience. "
" Great, easy transaction. Vehicle, completely as described. Excellent experience! "
" Perfect car, great experience and superb customer service over the phone. Would absolutely rent from Auto Europe again in a heartbeat! Thanks! "
" Excellent customer service - our agent set us up with a TomTom and was very friendly and helpful. Thank you! "
" Simple to use the site and see rental options. "
" Friendly. Good customer service. "
" Auto Europe is the only company I use when traveling abroad. Smooth and seem less, never have to haggle about insurance coverage. Great support staff can't say enough about them. Thank you again you guys are the BEST!!!!!!!!!!!! "
" No problems, thanks auto europe "
" It was very nice and trouble free. "
" Good car and service at a good price. "
" Easy to rent and pick-up. Best way to reserve a car! "
" Easy to rent and pick-up. Best way to reserve a car! "
" Pleased with car selection and GPS "
" Got car at airport. So convenient. "
" The staff is efficient and helpful. I had the car and was on my way in a short time. I will use this rental company the next time I am in Ireland. "
" Great service used in Dublin and Bristol while traveling. Will use for all European vacation from the point forward, which are 3-4 per year from states. Great work and service. "
" With Auto-Europe, experience improved with Hertz over previous rental experiences. "
" I was able to navigate the website easily. "
" It was great, but the directions provided by dollar back to rental place could have been a little more detailed. "
" Easy and stressless. "
" Everyone was great. Halfway through our trip I noticed that our tires looked old & worn which caused a slight bit of angst as we continued our trip. "
" Great price "
" always use Hertz and received an upgrade "
" Very Helpful and friendly staff who helped me get the car I needed. "
" Easy rental and pick-up "
" Car ran fine but dashboard said service was required and then one lamp burned out, however it was not a safety issue as it was not at the tail light or headlight. "
" Bus drivers were very courteous to/from the terminal. Car was in good `condition`, and photos were taken all round to show any damage. We did end up 'eating' some petrol by having to prepay a tank, but that couldn't be helped. The small car was perfect for those narrow twisty back roads! "
" Good price, glad to pay the scdw upfront. No problem at Hertz desk or return. "
" Didn't have the car we had reserved, got an upgrade for 10 ? more per day, a BMW. "
" Great no problems , smooth experience "
" Wonder full "
" Dollar is handled by Hertz. It was a little confusing. "
" Due to a medical emergency on board our flight to Dublin, we had to cancel this reservation upon arrival. On my return to the States I phoned Auto Europe to verify the situation and a refund was obtained. Very satisfied with customer service and the rep I spoke with for the understanding nature of this request and its granting. "
" Needed to cancel this reservation upon arrival in Dublin, at 5 AM, due to an in-flight medical emergency. Dierdra was the counter agent who processed this request and followed up with the agency back in maine at the appropriate time. She followed this up with a return phone call to me to inform me of the need to follow up on my end upon my return to the States. She was very understanding of the situation, informative as to our necessary approach and quite efficient in her follow-thru and follow-up. Very appreciative of her qualities during a difficult arrival and situation "
" Convenient to find in Dublin Airport. "
" All went well. "
" Very pleasant counter person. We did have a problem with the Tire Pressure light during the trip, but the fellow at the Shannon facility was a great help....turned out it was a computer problem. "
" We've rented before....always good. Will look at Dollar for our March Hawaii trip. "
" Rental transaction was easy online and all documents were well laid out and easy to understand. There were no issues when arriving at Hertz to pick up the car after showing them the AutoEurope documentation. "
" The car pick up went easily and the car return went smoothly as well. The only issue we had was a gas needle that did not register completely full when picking up the vehicle but the attendant advised that this was a gauge issue with Renaults. However, when filing up on the road, the gauge seemed to work just fine. When advising the attendant upon return, he said this was an issue with this model car and said the car was indeed full when we picked it up. Other than that no issues. "
" It took a bit of looking to find that Dollar was part of the Hertz family and serviced by the Hertz staff. Better signage would have helped. "
" Very nice car. If it had a sat nav it would have been perfect! We had no problems with it "
" i was extremely happy with the service i received when i called up auto europe to book a car for a trip to Ireland ,the guy i talked to was awesome and tried to get a vehicle and price i was looking for for myself and my family the car we got was perfect and it made us enjoy our vacation 100 % i would highly recommend this company and already have told everyone whom asked about rental cars for their vacation thankypu auto eurpoe "
" we had a fantastic experience form the friendly courteous staff from hertz in dublin from the minibus ride to the hertz centre the whole process paperwork etc the car was a great car and never had a problem ( except remembering which side to drive on lol) we drove it around all over N Ireland for 8 days without a problem it was economic on fuel and comfortable to drive ,and returning the car was a fast and great experience it truly made our trip less hassle free especially with 2 small kids i will use hertz every time i fly home to Ireland in the future thank you you have great staff in the Dublin location .... slante "
" Yes it was great. "
" Very happy was waiting to have a problem but was surprised we did not. Lady at counter was great and everything went very fast. Liked the diesel car "
" The Skoda was very comfortable and performed well. "
" Great service, friendly personnel. "
" Only wished I was told I paid for gas up front and did not have to fill the tank at drop off "
" Rental was easy and trouble free. "
" The agent in Dublin was exceptionally courtious and helpful. The rental experience at the desk was as easy as I've experienced. "
" Great car and excellent customer service when collecting the car and when dropping the car off. "
" Dears I think I may have left my driving licence in the car can you please check to see if this was in the car or handed into the lost & found. Thank you "
" Auto Europe made selecting the right car, company, and options easy. I was able to choose a car with all the optional insurances already included in the price, for a low, fair rate. I decided, after booking, to change my drop off and it was easy and quick to do that. I HIGHLY recommend taking them up on their GPS system through Auto Europe as the cost was far below the cost of renting a unit with the rental company. "
" Rental experience was quick and painless. Since I'd already paid for the rental through AutoEurope there was only a minimal amount that was put on my card at the rental site. I was very careful to make sure I had got all the bells and whistles through Auto Europe so there wouldn't be any insurance cost add-ons to worry about or any exorbitant holds put on the credit card because of declining said insurance. Apparently others don't bother to read up on car rentals in Ireland since there were a few people at the counter (both Hertz and Thrifty) who were shocked to learn that their standard US car insurance wouldn't cover them. Do your homework, people. Return was painless and the amount charged was as quoted initially. "
" The car and the pickup/dropoff procedures were great. The agent at the pickup site counter was not pleasant but she was efficient. "
" Great price! I was really pleased with the price we got, especially when we asked other people who had similar travels. "
" The car was great but the service at the car center was slow and inattentive. When we waited 30 min for our car, I asked an employee why it was taking it so long. They said it was because we were renting an automatic car. 15 min later the car still hadn't come. Turns out, they had forgotten to get our car and hadn't bothered to double check. We waited an hour all together. "
" Everything went well, however we were thankful that our family who had taken this same trip 3 months earlier, alerted us to have both the Hertz and Auto Europe voucher. It was an issue for them, but not for us. Others who were renting cars were not having things go as well as us. Glad we used Auto Europe "
" Our check out, and check in was seamless. Our agents were helpful, gave good directions, and the car was in great shape. "
" The reservation process is user friendly and I like knowing the name of the rental company prior to booking. "
" Hertz always satisfies me on domestic and international rentals. "
" Auto Europe makes the whole process very easy, from comparing available cars, agencies, and rates, to actual pickup of the car. Changes can be made easily. We have used Auto Europe for over 20 years and recommend them to our friends. "
" Prompt, polite and helpful service. "
" Very good process and good to deal with. "
" The only problem was that the speedometer was only in kilometers and not in miles which caused a problem in Northern Ireland. "
" The service was great and the car was clean and ran great "
" I have always rented cars from Dollar starting back in the late 70's have never had a problem with the cars and the service and prices were the best "
" Easy and efficient from online booking, to pick up, and return. VEry happy. Good service and good car at great price. "
" Very easy and efficient for pickup and return. Very happy. Even called us a cab after drop off so did not have to drag luggage anywhere. Thanks "
" Great sales professionals. "
" Very seamless rental experience. "
" Car was ready, and I was out the door in 5 minutes. They put a $2000 damage hold on credit card because my credit card was primary insurance, but that was expected. Car was nice, dropoff at airport was seamless. "
" The voucher process was very easy. A lot of time at the rental counter, but that is s function of the rdntal car company. One improve could've to provide a little more info regarding the steps at the airport. In my case, using Dollar, it was tough to find them in DUB. Need to point out they are in conjunction with Thrifty. Waited for ten minutes at Thrifty counter to be told to go downstairs to the shuttle bus to Hertz, where there was another 15 minute wait. Probably could have avoided the first 10 minutes with better info "
" Dollar, administered by Thrifty, administered by Hertz. "
" Autoeurope rocks "
" First car offered was old and scratched up. Over 100,000 kms. Stained seats. Second car offered was wonderful. "
" Auto Europe did a great job arranging three separate rentals while traveling throughout Scotland and Ireland recently and we rented the Garmin GPS prior to leaving. We had to make some enroute changes and they handled those quickly and efficiently. Great customer service! "
" It took a long time to get through the counter at the airport. "
" Overall very good!!! "
" Nice car and service. You might mention on your web sight that a current letter from a credit card company is required if collision insurance is declined. I had to call my credit card company and have them email proof of coverage. I had a letter from my credit card company with me, but it was over 6 months old and they would not accept it. Not what I had expected. "
" Excellent experience. "
" We changed our booking and cancelled one with no problems they were very helpful. "
" They were very helpful. No problem turning in the car. "
" Everything went well . When I returned it early on the Sept 18 evening instead of on Sept 19 morning since a hotel shuttle was available to go to Dublin airport. The lady who checked the car said everything was fine and said a receipt would be sent to me via email instead of a paper receipt. I slill have not receiced a receipt from Sixt. "
" See above "
" Auto Europe's agents were knowledgeable, helpful and friendly in all my contacts with them. They helped me select an appropriate car, dealt with my anxieties over a lengthy flight delay and made sure that there was a car waiting for me on my arrival. I am more than 100% satisfied. I am delighted with the service I received. "
" The Hertz agents were helpful in discussing and arranging an upgrade to automatic transmission and very efficient in both pickup and return of the vehicle. "
" I've used AutoEurope twice now, And both experiences were very pleasant. Good pricing, excellent online service and wonderful live customer service as well. I would not hesitate to recommend them to any of my friends. "
" We've rented from Sixt twice, and were quite happy with both transactions. In both instances, we were lucky enough to get a free upgrade on our vehicle. Picking up and dropping off the cars was as easy as it could be, and the people at the desks were pleasant and helpful every time. We will be using them again next year when we go to Ireland. "
" Easy to book "
" Always a good experience "
" Easy to rent a car on the website, information is clear and easy to understand. "
" It took way too long to get the actual car and leave the airport. Two hours at least including checking in at the desk in the airport then being told that we needed to get a bus to the rental center. Then over an hour in line to get to the rental desk. Very frustrating!!! The return process was great; quick, easy and not frustrating!! "
" Auto europe was great at helping us choose a good vehicle for us and all the insurance we needed to feel covered and confadent in our rental. We were very happy with the service and will use them the next rime we travel to Europe. "
" Patrick at the dublin Airport counter was very helpful and so kind. He had a smile on his face that started our vacation off great. He was very knowledgeable and helped us out with all our questions. Loved that the process was so speedy. "
" The agent tried to up-sell me on the collision insurance deductible, she pushed pretty hard. I declined the up-charge. "
" Savings! "
" User friendly "
" fast, efficient pick up & return "
" No problems. Booking was smooth and the one question I had was quickly answered by a rep over the phone "
" Quick and easy at the rental car counter. No surprises "
" The staff at sixth were curteous knowledgeable and pleasant. They made renting from them a trouble free experience. I would definitely use them again "
" See above "
" Auto Europe made good on every aspect of our vacation car rental. Hertz was excellent to work with at the airport terminals and returns. Can say enough good things about Auto Europe and their representative, Courtney, who worked so closely with us in scheduling our rentals. We had two cars and four drivers, seven adults and a 22 month old child. All equipment and rental terms were as agreed - they helped us have a wonderful 10 days in Scotland and Ireland. "
" Very good competitive prices! "
" Process was smooth and fairly quick. "
" Always easy to use and generally the best prices. "
" The gentleman who assisted us with renting our car was very friendly and helpful. When we needed to switch cars (after realizing our rental was too large for our needs) he made the change immediately with no extra charge. We were very happy with the experience. "
" My rental car in Ireland went without a hitch. All worked out great! "
" Best deal for auto that I could find. "
" The car was great - VW 7 pax diesel. No problems with check-out or check-in. "
" The customer service was and is excellent! "
" Hertz was excellent. We had to upgrade the car as we had too much luggage and it was very easy. "
" Rental went very smoothly. Car performed as expected. My only suggestion would be to give the driver som instruction as to the sensors and alarms so there is no surprise when the vehicle gets close to something. "
" I am a Hertz Gild Club member and the service was excellent as always. "
" Rental as promised. Very pleased.. "
" Very busy at pickup but excellent car. "
" The car was great. The employee at the desk was pushy and relentless. We were offered to have our car returned empty and refueled at a rate20% less than actual price of gas. This was a scam. When we returned our car the line was too long to wait to speak to someone. They actually charged us more than the current available price. "
" I purchased the total insurance package. Fortunately the trip was great, and I didn't need to exercise any insurance. But, I think Auto Europe and their contractors have to get together on the insurance. When I checked in, the agent asked me about purchasing insurance. I told her I already had purchased the total insurance package. Her reply was "yes, but it isn't with us, so you will have to deal with us, and then have to deal with Auto Europe separately. Again, I didn't need to exercise any insurance claims, but I can see where if I had, there could have been a problem dealing directly with them, and then having to deal with Auto Europe separately. The question, should I deal directly with the "source" the next time I rent a car? "
" I have been going back home to Ireland for over 30 years, and renting a car almost every time. I would say that this has been the best car rental experience I have had. "
" Excellent, as always. "
" Dollar was efficient, they provided a good car comparable to the one advertised, it was ready more or less on time, and the return was extremely easy and convenient. I note that Dollar is not advertised on any signs near the airport, and people trying to find Dollar should know to to to Hertz/Thrifty. "
" Counter man a check out Very Helpful! Same with check in man! "
" Hassle free and your telephone operators were very helpful when my flight was delayed to ensure that the rental was adjusted and the car was ready when we did arrive. Was great to have the Collision Damage insurance in place through you. In times past when I've rented directly from the rental car agencies, I've felt pressured into buy very expensive insurance. I do have a question about personal injury liability insurance. Didn't seem to be an option. "
" Very efficient. Good car. No hassles. "
" Your service was great. I called a few times to double check things and you folks were always patient and helpful. "
" The cars are off site. To get the Hertz bus had to go over, down, and over to curbside with luggage, etc. Pain. The line for service was very long. The car (which I was concerned because we need 5 passenger van for folks and luggage) was being washed and we had to wait. The attendant to check us out had 5 cars in front of us. The car had lots of scratches so we had to take 10-12 pictures and the agent also. The drop off was much better however we dropped folks and luggage at the terminal before dropping car. I am waiting for final electronic bill from Hertz to make sure no strange charges. Your voucher was no problem and they didn't try to oversell, just an upgrade which we didn't take because of the cost. "
" Great customer service when I called! Smooth booking. "
" Quick rental. Would be helpful to have list of which credit card companies when booked with them, are and aren't covered for the CDW refusal in Ireland. "
" The rental went well. the process to pick up and drop off was smooth. "
" Everything went very well. "
" Hertz wanted a ridiculous deposit because I didn't purchase their insurance, other than that all went well. "
" Very easy to use website to get car details and pricing. "
" Service was fast and staff very friendly. "
" Easy to use. "
" Very easy pick up and drop off. "
" Representative was very friendly, knowledgeable and helpful. The car was new, and a great fit for my family. Return was fast and no problems. Thank you for a great travel experience. "
" Great service! "
" The pick up point was extremely busy, so there was a bit of a wait, but everyone was helpful. The check tire pressure light came on in the car and even though I put a small amount of air in the light never went out. Hertz in Killarney was not able to clear that message from the dashboard either. But the car performed well. "
" Very good "
" Very helpful "
" Happy I could get all the rate and insurance information upfront. Disappointed that the car didn't have a/c as it rained most of the days we were there. Paid a lot for a bare bones car. The car rental for 12 days ended up being almost as much as my plane ticket. "
" Pickup was a breeze. Happy we didn't have to travel to n off site location to get the car this time. Wasn't happy to find I had to pay yet more insurance to cover the tires and wheels. Thought I had everything covered beforehand. But it is Ireland, the world capital car insurance racket. "
" We were a bit late picking up our rental and Auto Europe was very helpful communicating to Hertz that was the case. "
" The pick up and drop off were very efficient and the agent helping us was polite and friendly. However, we did not appreciate the direct efforts to attempt to have us upgrade our rental car size, saying that our car would not be comfortable for such a rental. Our choice was based on knowing we would be adjusting to driving on the left, driving on very narrow roads, and only needing space for two people. Although we clearly communicated this, the agent did keep trying to have us update. Again, he was very friendly and polite so we did not feel mistreated. "
" Picking up the car was smooth and easy, also drop off was efficient. "
" Excellent "
" Simply the best "
" We were tired from a 17 hour flight and when we got to the car rental office they were so friendly and explained everything to us with a smile. I don't remember her name, sorry, but she was nice. We got our car and pointed out the damage on the car and had them note it on our contract which they did. When we turned it in they got us out of there in 5 minutes. The van that took us to the airport was great. He also was so nice and what a great job everyone done. We are returning next year and will go to the same car rental to get our car. "
" Like I said early everyone was great. "
" Process worked perfectly for me and all details were as disclosed in the rental agreement. My one suggestion would be for all of the rental companies to consider 2 complimentary passes for the ETOLL. One for traveling the M50 on arrival and one for traveling on the M50 back to the airport. I had quite a challenge finding a place to pay the toll during the first 24 hours but managed. I then went online and prepaid for enough passes to be able to travel without trying to remember to pay the toll in person. It is a crazy system for tourists renting cars. I have no idea how long the prepaid credits last but I left 4 which should give the next person to rent the car a few to get started. Hope they get my note. "
" The Sixt desk was available in the terminal where I arrived. It was well staffed and even though there were a lot of customers coming in on early morning flights we were all served in an acceptable amount of time. The car was in perfect condition and the size was what I had requested. Their shuttles serviced the terminals in good time so not much wait for that. The car was ready and full of fuel and I was on my way. The staff was very personable. "
" The booking was a pleasure. The agent was pleasant and answered all our questions. "
" They were efficient friendly. After booking through auto Europe I thought I had all the insurance a guy could have. But they explained the most likely damage to wheels and tires wasn't covered. Also not too happy about the force payment of the M50 toll. Our route never took us on the M50, so we paid for what we didn't use. "
" It was actually with Hertz that the rental was processed, but the experience was equally satisfying "
" Efficient with excellent website detailing the options available. "
" Was fine helpful. "
" We went to three locations before we even got the car. Wasting time. The roads were way to narrow in the small cute sea side towns. Our car was full of dents and scratches. We got hit badly on the passenger side door. Luckily we had the extra insurance. This experience was not worth the money and fear factor. "
" It was user friendly through the whole process from making the reservation to picking up and dropping off the car. "
" The reserved car was not available. The car was a little small for the 5 of us but it worked. I was grateful for a smaller car on the narrow roads of Ireland. "
" No issues "
" A bit sloppy on arrival, but we got there. Car was great, and the returning process extremely efficient "
" I have always found the employees in Maine to be very helpful and the rentals I have booked have always been without problems. It is extremely comforting to be calling and speaking with local (i.e., Maine) people and not some man named "Jason" in India with an accent too thick for comprehension! "
" I have been a very satisfied customer of AutoEurope for 9 years. However, this experience with Sixt was MUCH LESS than great. First off, when we picked the car up, the desk attendent gave us a HUGE scare lecture about the company's nastiness if any damage were to occur so we felt obliged to pay an ADDITIONAL $250. At the pick up office a customer was SHOUTING his extreme dissatisfaction at the employees and advising all us customers to leave. When we tried to return the car NOBODY AT ALL was manning the return desk so a group of us had to finally throw our keys at the airport shuttle van driver in order not to miss our flights! Sixt has some major problems, I never had such bad service from the other providers. "
" Very long wait at the airport, but the customer service was good and the car was excellent. "
" Easy to book and use. "
" Extra charges were added after returning the car with no notice of why. Pick up and return process were a little difficult as well with the location being off site and there not being anyone there for early morning flights. "
" Every I dealt with was knowledgeable, pleasant, helpful, and efficient "
" I pick up my car at the auto lot instead of the airline terminal. Personnel at the lot were pleasant and helpful. The pickup experience was very inefficient. I was the fourth person in line and it took 45 minutes. Only two of four desks were manned. When the line stretched out the door, one more agent started working. The fourth desk was never manned On the second day, the low-oil warning light came on. The dipstick barely touched the oil level, indicating inadequate attention to maintenance. Sixt's approach to insurance was deceptive and unacceptable. My complaint to Sixt and their response is in an email exchange that I will forward separately. "
" I have been using Auto Europe for over the past 10 years for all of my car rentals in Europe and the Middle East. Your rates are the best (I check once in awhile) and your customer service is just great. "
" No pressure at the counter for any adds on. Pick up / drop off was easy and close to the airport. "
" Very pleased from start to finish, both on-line and over the phone to figure out a problem. They helped me find a company that would accept a 25 year old driver in Ireland, and at a good price. "
" Outstanding! Better than any service I've seen at Enterprise in the United States. The Dublin staff was personable and professional. "
" It should be clear that Dollar will place a $2,500 hold on your credit card if one buys insurance from Auto Europe because Dollar will use the funds to repair the car and then the customer can make a claim to Auto Europe. If one does not have a $2,500 capacity on the card then one must buy insurance from Dollar. Auto Europe ought to have this worked out with Dollar for a direct Dollar to Auto Europe claim. "
" Dollar's paperwork ought to provide an address for return of the car. There is a map but in the age of Google and address is better. "
" Excellent value and great auto through Hertz. "
" Excellent "
" Very easy to book, get information and price competitive. "
" They need a larger shuttle bus, since they share with Hertz. The counter clerks were efficient and knowledgable. I took a video of the car before leaving, noting the small dings, etc. When I returned the car, the gal noticed a 1/4" white mark in the right rear quarter panel. She said it happened when I had it and I told her I had a video of it before leaving. She filled out a damage report and said it was okay for me to sign it since I had I purchased insurance. I refused to sign it and she said it was okay, she would let it go. This felt potentially dishonest and that prior damage was being put into a client with coverage,for a mark that looked to me could easily be polished out. "
" Great prices; easy to deal with on line; love having the option of all insurance and no deductible; the GPS system worked well and being able to program it prior to the trip was also great. "
" Very easy to use and everything was as expected. No surprise or hidden fees. "
" Staff was extremely pleasant even after dealing with the weary and not-so-pleasant travelers in line in front of us. We decided to upgrade from a standard shift to automatic vehicle and they accommodate us without a prob Lem. The driving intructions they provided were detailed and helpful "
" When I arrived the car was ready as promised. From my walking in the door to driving out of the parking lot was less than 20 minutes. Very pleasant experience. "
" Easy to find the kind of car I wanted and reviews of the rental companies. "
" Pretty painless process. But knew about the insurance up front so was not surprised and purchased insurance with the car rental before hand. "
" DO NOT RENT WITH HERTZ IRELAND. After waiting over 2 hours, Hertz indicated that the SUV that was reserved was not available and the alternatives were a car that would not fit our luggage or an 8 passenger van. After much discussion Hertz promised a discount off the normal upgrade charge for a slightly bigger SUV. At the final billing the promised discount was not provided and Hertz inappropriately charged me for an extra day. The local representatives were no help and the customer service agent at the main office basically called me a liar. What a very frustrating way to end a nice trip. "
" They worked with me to find an upgrade when my needs changed. "
" Very friendly, efficient. "
" Dublin is great but those guys in Sicily are really grumpy and add on some bogus charges which are being investigated as we speak. "
" friendly and very helpful "
" Long line at this location was kind of a bummer "
" I was happy to find a company that could offer me affordable rates for renting cars in Europe. One thing that you may want to do is offer your customers the chance to rent a diesel car because it is cheaper at the end of the day. "
" They were very helpful. We ended up upgrading to a diesel car. Which was great. We put petrol in our tank once... this after driving all over Ireland. "
" Continued excellent experience with Auto-Europe, as I have come to expect. "
" Friendly, and efficient. My vehicle needed lots of work. The front end vibrated at higher speeds, needed gas top off at pick-up. "
" Seems like a good deal, no red tape and complicated booking process "
" Friendly service staff and professional. However, first car I was offered was two years old, so rep "upgraded" me to a one year old car after I mentioned this. Ireland doesn't accept credit cards to offset certain insurance liabilities on auto; in the end not actually clear to me if I was getting a good deal or not "
" Everything went pretty well. "
" Run of the mill service. "
" Nice vehicle, very friendly people. "
" Nice vehicle, very friendly people. "
" Everything was satisfactory, especially the car that did not fail us. "
" Sure made it easy "
" They made it easy too "
" They didn't have my reserved SUV and put me into a smaller car without a rate decrease. "
" Auto Europe provided a simple, fast and economical way to arrange a car rental. "
" The process to pick up the vehicle in Dublin was quite positive. The Hertz employee (Edward) greeted us with enthusiasm, and he was properly professional. He viewed our specific vehicle needs and selected a car that best met our requirements. He explained the insurance options clearly. The car was good. The existing scratches/dents were clearly identified on a photo. "
" Car was fine. Pickup drop off went well staff at Hertz helpful. Delivery of garmon as indicated. Garmon led us on wide-goose chase on 'L' level rods a couple of times. I will never fully trust such equipment. "
" See above "
" The process was convenient. "
" Pick up and car return went smoothly. The car was good except the charger did not work, so I could not recharge my cell phone while driving which was a problem as I was using the phone for GPS and directions while travelling. "
" Very good "
" Cab driver couldn't find dollar so dropped us off at airport. Sign age could be better at actual Hertz thrifty lot. "
" It was fairly easy but based on my experience picking up the cars in London and England I do have reservations. "
" The line was extremely long. We had reserved a car on line but when we got there they had to search for the automatic I requested. I was given a Citroen which I was not happy with but they had no other choice. I might recommend but with reservations. "
" so people were nice but their was a huge line of people and took an hour or an hour in half to get car. the whole thing was a cluster. they were trying to go fast but still could not handle how many people which is lame since they should know how many people have reservations... "
" Awesome experience from start to finish. Everything was well explained and occurred as stated. "
" Great customer service over the phone. 100% recommended the full insurance with 0 deductible. Work every penny. More if you drive in Ireland. "
" They need to improved their customer service at the rental facility, very rude agent. Car great and return process very easy "
" Was painless. Very good "
" Everything went smoothly until it came to return car at Dublin airport. Took us 45 min to find where to return car and we almost missed our flight. Very poor instructions on how to find agency! "
" Was very pleased with Michael at Cork airport before, during and after the transaction. He's a keeper for Hertz. "
" Due to inventory inadequate to the demand, I was forced to pay $500 more to get a car with automatic transmission. That was my second car. The clutch went out on the first Hertz car within 5 miles of the airport. " Given that the hedgerows grow right to the edge of the narrow lanes in Ireland and this you have no where to go when a lorry is approaching in the other lane (over the speed limited, of course, this IS Ireland). Hertz needs to figure out a proactive way to prevent tire or rim damage instead of driver punishment (fees) which force a choice between a possible head-on accident or riding the stripe on the left of his lane. Lest you think this is a always a driver issue, I used to Autocross which requires high driver skills. "
" Very helpful! "
" Good experience, would use again. "
" Pleasantly surprised as I had never heard of them. No problems at all with pick up or drop off. "
" Rental went well, I even got an upgrade. "
" Nice friendly people "
" Our one complaint was the absence of an owner's manual for the car. Not everything is intuitive. "
" The agent was not friendly and did not provide a lot of information for someone driving for the first time in Ireland. We also had to buy insurance because they did not think our credit card covers the insurance. I will NOT use SIXT again. "
" All went well and no problems. "
" OK overall "
" Makes rental easy. My latest rentals went very smoothly. "
" Everything went as expected. No trouble. "
" I have always had good experiences. I rent once or more a year. I get nice clean cars. "
" Hertz is very easy to work with. They provide very nice cars. "
" easy to reserve, no issues during rental period. thanks "
" Very easy pick up during normal hours but drop off after hours was a nightmare! Please make it more clear where to drop off for Hertz after hours. We wasted an hour going back and forth from the parking garage to the rental lot at 4AM because no one at the airport knew the right answer. "
" Very efficient, and it was nice to get the car rental taken care of before we left on our trip. "
" There was a long line so it took a while to get the car at the Dublin Airport. It was a bit confusing as to what to do when we returned our car at Shannon Airport. There was no sign to tell us to "wait here" for an inspector or go into the return office. A lot of people seemed confused as to what to do. Other then that, it was fine. "
" The phone staff is very helpful and easy to deal with. They are knowledgeable. I have used them many times in the past and plan on using them for my next trip. "
" The desk clerk when I checked in was professional and helpful. Upon return, the person who checked me in was rather curt. The bus driver who me afterwards was extremely nice and helpful with luggage. "
" Easy booking, good interface, clear directions. "
" Clear process, very helpful staff, good car, everything was easy and straightforward, and they dealt with my very fairly. Highly recommend. "
" I was extremely happy with Ryan who set up my original rental with me and the car itself. The GPS we rented was amazing and I have no complaints. "
" I am unhappy because they billed me $82.27 after I returned from my trip. I called and spoke to their representative and was told that some of the charges were for "car return fees" and 36 euros were for "miscellaneous fees" The representative was unable to tell me what the fees were for. I sent an email tonight to them requesting clarification on the bill. I did not expect any additional charges and did not know about car return fees. I paid a lot of money for the car and paid for all additional insurance available for the vehicle so I was a bit annoyed at the additional charges. "
" Very knowledgeable staff, and friendly "
" Very efficient. I've used AutoEurope often, for many years, and it's always worked wonderfully. Thanks. "
" Amazingly, I was charged 30 Euros for a 'processing fee' for declining collision insurance, which is covered by my Chase Premium Visa card. Additionally, there was a 5 euro debit/credit card fee + a 'location service charge', adding up to 79 euros. This was outrageous, unexpected and essentially a rip off. I was not a happy camper and I think AutoEurope should notify customers like me that, in addition to the normal charges, there are MANY additional fees coming from Hertz's policies. I would NOT use Hertz again in Ireland. "
" It was an amazing rate and there were zero problems. I'll always try you guys first. "
" We had a great car and pick up and drop off went smoothly. "
" Nice people, nice cars "
" The site was clear and easy to use for booking a car. "
" Arriving and renting in Dublin was quick and easy. Departing was slightly chaotic, the process of checking out was unclear. The over-filled shuttle sat for about 20 minutes, then squeezed a few more folks on before leaving. "
" I meant to order our navigation GPS from AutoEurope but it never said you had to call so I selected the one that was offered online and it was the Hertz version. Not what I had expected! "
" The car was great. They got us taken care of very efficiently and it was a smooth pick up and drop off. We also rented a car seat for our toddler and it was pretty much a joke. The buckle wouldn't fasten half the time or locked up and we couldn't get him out. There was no way to strap the seat in securely so it slid around the backseat. It was clean though! "
" Very simple snd good "
" very good "
" They are a fantastic company, they take take of any problems you have. We have been using them for over ten years - their customer service is the best. "
" Polite, professional and helpful service. "
" Excellent customer service. Great vehicle. "
" No problem with Auto Europe as far as making reservation and they helpful when we needed to make some changes. "
" They gave us a car that was scratched and dented and then of course wanted us to purchase deductible insurance which we did because when we returned it we were told we'd be responsible for any damage. Since we knew we'd be driving a lot (700 mi.), we asked for a lower mileage, newer car for comfort but they insisted they didn't have any even though we could see some on the lot. With the extra insurance and fees, we paid an additional 378 euros for a car that had 65,000 kms on it and was very uncomfortable. "