Welcome to our page, which is dedicated to customer reviews and our client's experiences with Auto Europe and their chosen car rental supplier. We know reviews are an excellent way for our clients to learn more about our business and long-standing relationships with the most reliable suppliers who rent vehicles to travelers planning a trip to Dublin.
Auto Europe works with the best car rental companies in Dublin and all of Ireland to provide our customers with the most options at the best prices. Browse car categories from suppliers, including Dollar, Sixt, Hertz, Alamo, Enterprise, and Avis. Compare rental rates from different suppliers and a variety of makes and models to find the best deal for your travel group. No matter which car rental supplier you choose, you know you're in good hands with Auto Europe.
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Save up to 30% on your rental car in Ireland when you book with Auto Europe today! You can use the booking engine at the top of this page to compare supplier rental rates in seconds. Our booking engine will help you find the ideal rate and vehicle for your time in Dublin. With our price match guarantee, there is no reason to wait. We'll beat that price if you see a better rate with one of our suppliers before pick-up!
" Delivered exactly what you said you would with no surprise extra charges! "
" One of the best rental car experiences we have ever had! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Accurate on all things "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The process was efficient and convenient. "
" Staff were courteous and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good advice on the full coverage. Renting was easy and the process was smooth. I would recommend to others! "
" Great customer service and friendly counter staff. The vehicle was older and has a slight vibration, but it was clean, handled well, and got us to and fro perfectly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Easy to book, easy to manage on-line! "
" Easy in & out, friendly staff. Very helpful about our upgrade needed for a large family of five with luggage "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy reservation, good information, no surprises. Excellent! "
" Everything went well and exactly as planned, the vehicle was great, pick up and drop off was smooth and fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was great to have the reassurance of assistance on the road should we need it. Thankfully we did not. "
" No problems. Pick up and drop off were straightforward and staff was helpful. Actually turned out to be Hertz. But I guess they share staff. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good experience. Lost a day due to my original flight being delayed but Sixt held my car. "
" Easy checkout and check-in. Great car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No complaints "
" No complaints! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great value for money "
" Great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy pick-up and drop-off. An upgrade was suggested at the time of pick-up which ended up being a much better car for our needs. "
" Easy pick-up and drop-off. An upgrade was suggested at the time of pick-up which ended up being a much better car for our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy process dropping off the car "
" Pricing was competitive online, good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" My first time using Auto Europe. Will definitely use it next year. "
" No issues, everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everyone was pleasant and knowledgeable "
" everyone was pleasant and knowledgeable "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Great car and service "
" Easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Pickup and drop off went very smoothly. Excellent vehicle. Website interface was clear and easy to select options when I first signed up to rent car. "
" Pickup and drop off went very smoothly. Excellent vehicle. Website interface was clear and easy to select options when I first signed up to rent car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always Good. Value, & Easy Booking "
" Very Accommodating "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Easy to work with and provide a good product at a reasonable price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great car excellent customer service "
" Amazing service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easiest way to rent a car in Europe "
" Very smooth process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went great - car was awesome! "
" Everything went very smooth. Car was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good. "
" Nice, new hybrid Toyota Corolla. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very accommodating "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Website was easy to navigate. Pricing was good. Interface with Thrifty was smooth! "
" This was an easy pick at the Dublin airport. Drop off was even easier! Everything was ready to go. No problems with the unit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" professional and courteous staff. "
" Excellent experience from pick up to drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use. "
" Great staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As a Maine resident, I love dealing locally and appreciate the personal help finding the right fit and price. You're the best. "
" I was surprised and happy to have a diesel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good. "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" got what i wanted "
" very curtious and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy and simple process . This is why I always use this site "
" Staff were very nice and great customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Have used your services before and we are very satisfied with pricing and service "
" Great experience from start to finish. Nice new car in very good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Super easy "
" Super easy and friendly. Nelly at counter in Dublin airport was amazing "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AUTO EUROPE was easy to book and provided great communication during the process. "
" The Hertz representative at the Dublin office and airport was extremely friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe provided the best value for the car and insurance package that we wanted. It was a no-brainer to use Auto Europe. "
" Rental was perfect in every way. I've rented with Sixt many times previously and have never been disappointed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ease of use "
" Very helpful checkin staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent experience with Auto Europe "
" Solid experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Love the price matching! I really felt I got the best deal. "
" We had a very considerate gentlemen wait on us at the counter and we appreciated his concern for us. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Very easy & more economical "
" Great staff, friendly, efficient, helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is fantastic: customer service, recommendations, availability 24 hours as needed while traveling, and help with matters after the rental is complete, such as a recent ticket. We book 3-5 cars a year with Auto Europe and are always happy. "
" We are always happy renting from Hertz, everything goes well! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience, would recommend using for sure "
" Very smooth , no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easier to drive in Ireland with Automatic "
" Easy pickup, return & value for 10days rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent experience with online booking, no problems "
" Staff excellent, car was decent enough, insurance overpriced for vehicle "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Extremely user friendly "
" Employee was great who helped us with the car, everything went smooth! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great car very easy great staff "
" great car very easy great staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We drove and had no vehicles issues! "
" Easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We use them every time we need to rent a car. They are terrific! "
" Everything went perfectly. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The best way to rent a car in Europe "
" Easy check in and check out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and efficient. Very satisfied. "
" Smooth and efficient. Very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good deal on the insurance compared to at the counter. Definitely the way to go. "
" No complaints, all smooth. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Good experience, no issues. "
" Good Experience, no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was wonderful "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Totally satisfied "
" The whole experience was wonderful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Couldn't;t be better! Awesome "
" Excellent and with you guys for reaching out to Dollar (controlled by Hertz in Dublin, Ireland) when my flight was delayed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very glad they were able to help me secure a rental car with a debit card. "
" I am very thankful they were able to work with my Debit card, as I currently do not have a credit card. Pick up and drop off were quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I already recommended you to a friend traveling to Ireland in September. "
" Staff in Dublin was very helpful and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience as always. "
" Great experience as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Happy customer! "
" The experience was good all around. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Clean car - staff easy to work with "
" Helped get bigger car with no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have rented with Auto Europe for many years and have always been happy. I have always called rather than book online. "
" Great efficient help at check in and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Having a zero deductible insurance policy provided some relief as we traveled on such narrow roads and parked in very narrow parking structures. The representative of Auto Europe helped me with changing my vehicle checkout time. The Auto Europe website was easy to navigate and provided good information. "
" Car check out and return was completed efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AutoEurope is reliably excellent. Keep it up! "
" Very positive from start to finish. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would definitely use your company again and refer any friends / family ! "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was very easy to reserve a vehicle online. The vehicle was ready for pick-up when we arrived at the airport. "
" We rented through Auto Europe and had no issues picking up the vehicle at Hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience! "
" Great experience in every way. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" always easy to deal with "
" everyone was very friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy use website and vehicle information. "
" They were efficient and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great rental rate. "
" Great pick-up experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" Auto Europe were excellent "
" Easy and fast pickup . email was updated with current condition of the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I was intimidated by the difference but the car service was most helpful. Everything went smooth. "
" The car was very appropriate for our visit. The customer rep was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfactory in every respect "
" Very satisfactory in every respect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" As always Auto Europe is great to work with, whenever there is cheaper rental price them reimburse you the difference. "
" the rental process was quick and easy and received a car with only 3,000 miles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" First time I used it. Easy & efficient. "
" Car rental was easy and the car was well maintained. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use and totally worth it. "
" I worked with one gentleman who was very kind and helpful. He gave me multiple recommendations and tips. I would highly recommend SIXT to friends and family. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Made renting a car in another country easy "
" Everything was very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was perfect! Car got amazing mileage! So thrilled about that. "
" Everything was super easy. I purchased the insurance in advance and was thrilled to have done so. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" wonderful, easy to use "
" everything went smoothly with no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was as expected. "
" It all went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great website. User friendly. "
" Convenient and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I always use Auto Europe and recommend it to anyone traveling. The best prices and customer service. "
" Fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great location on the southeast side of dublin. very accessible for the house we stayed in initially upon arrival "
" very fast check in and check out. friendly staff. great location. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" This was the first time I used this site. I was able to get a great deal on my needed car. "
" The best rental experience I have had in Ireland in 10 years of rentals. I'm hoping it will go this smooth the next time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe has almost always worked out very well for us, particularly the many times we've rented from Hertz in Ireland (via Auto Europe). "
" We had no problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great resource to get the best deals on car hire in Europe. Website is easy to use. Process is seamless. "
" Excellent service as usual at every stage from pick-up to drop-off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I only book with Auto Europe "
" They were great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy reservation process "
" Had a great experience from receipt. Rented an Audi sedan. Handled beautifully. Perfect for us (3-4 adult passengers) with plenty of trunk space. Get the CDW. It's worth the peace of mind and hassle-free exchange. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Wonderful "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booking with Auto Europe is always easy . I like their website and the selection of cars they offer through the vendors is great "
" The hertz sales staff was efficient, courteous and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is our go to rental company when we travel overseas. Auto Europe is an exceptional company with fantastic employees and car rental services. Auto Europe is an exceptional company that deserves high praise. "
" Joe was excellent. He made our rental experience with SIXT exceptional. Joe went above and beyond with his attention to detail and the client experience. Thanks to Joe we would definitely rent with SIXT again and highly recommend SIXT to another potential customer. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Awesome pricing and coverage options. "
" Customer service was excellent. Ed and Jakub were both outstanding. Car was a little smaller than expected, but otherwise great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The car was in great condition and drove smoothly. "
" The counter was open a half hour early and the customer service was exceptional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great car, Great experience! "
" Great car, great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Wonderful "
" Wonderful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very professional "
" Loved it "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy and seamless to make a reservation. What was and was not included in the initial payment was spelled out clearly "
" The staff at Dollar were very friendly, efficient and helpful. I had made a mistake with my reservation and had booked for 11pm instead of 11am the same day. The lady at the desk, made the changes without any hesitation or attempt to upcharge. The car was clean and in good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I came by Auto Europe through a friend's recommendation. My transaction was easy to follow and came with extensive documentation, which seems to pair well with the individual rental agencies and makes for a seamless experience. "
" I'm from the USA and this was my first occasion to rent a car internationally; having said that, the staff at the Dublin airport location were kind, patient, and very helpful. All interactions went smoothly, both in pick-up and drop-off, making an otherwise stressful situation far-less so. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've been renting with you since the 1990s and it's almost always been good. Thanks. "
" Easy, quick, nice car and condition for the price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was such a simple process, and although I didn't get the car I selected, I got a better one! "
" Super easy and efficient, and I loved driving the Mini Cooper!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easily completed on-line. Best pricing available. "
" Great personnel and very good vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Have shared Kemwel/Auto Europe information many times over the years. "
" Sixt's on-airport counter with agents and a shuttle to the off-site pick up worked well. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no problems with booking a car then changing the car type. "
" Extremely helpful staff at pick up. They went above and beyond helping us with everything with the car and other difficulties we encountered not with the car itself. Fast and efficient service. Drop off was quick and efficient also. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Flawless booking!! "
" The gentleman who served us helped ensure we got what we needed!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues - I will use them again. "
" Everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Delighted with the value for money and simplicity of reservation process! "
" They were responsive in changing the vehicle that was initially offered. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent! "
" Excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto europe were so helpful .They did a great job. "
" It was a great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service- thank you! "
" Smooth sailing; especially appreciated for international travelers! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use and met my expectations. "
" Very friendly and efficient staff. Worked to resolve issue with first offered vehicle. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Simple and easy. Good price. Very happy with Auto Europe and will use them again. "
" Very easy, staff was friendly. They had many options of places to drop the car off, which made the car return very convienient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great customer service!! The woman I spoke to was so kind and friendly and helpful "
" Very smooth process, everyone was kind and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe was great. I had a couple questions before our trip and AE Customer Service was very responsive and helpful. Would definitely leverage again. "
" Super easy experience. Manager at the City Center location where we picked up was amazing. Very efficient and helpful. Drop off was a breeze with no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Absolutely! "
" Wonderful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Great experience all around from booking to pick up to return. I've been using autoEurope for many years and will continue to do so. "
" Normally, the person on the counter is trying to sell you something which is the last thing you want after an extremely long flight. this person was more than excellent, extremely courteous "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleasant, easy experience. "
" We loved our cute gold Dacia economy hatchback! Clean, comfortable, great mileage, spacious. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy booking cars "
" easy rental experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent experience and vehicle. "
" Very professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always use you!! "
" Excellent service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Outstanding service and excellent performance of the vehicle-all fluid levels fill, tires in great shape, etc. "
" Excellent dedicated employees-very helpful showing us how to operate the various systems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was very easy to pick up and return. "
" It was very easy to pick up our car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy website to navigate. "
" Everything went very smoothly. Vehicle was as I expected and service was quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went smoothly, from booking to drop off. No surprises. "
" Staff friendly and accommodating. Car was good, no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Counter staff was excellent and they took care of us quickly. They explained everything in detail and we're very helpful. Upon return, everyone was very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Customer service was very helpful with helping me correct a mistake and extend the rental. Overall fantastic! "
" Friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very helpful "
" Very professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great. Will definitely nook through Auto Europe again "
" All went very smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have used Auto Europe more than once, and have found it to be reliable, clear, and appropriately priced. "
" Quick and easy to pick up the car - I was lucky, no queue - and it was as advertised. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All the staff we encountered were very nice and the economy vehicle was perfect for me and my passengers needs "
" Accommodating, helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect. "
" Seamless, professional, we were so happy with how easy the whole transaction was. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" This is the second time that I have used Auto Europe and I am sure that I will turn to Auto Europe again. "
" The experience was very good and the counter agent spotted an issue with the booking and corrected it very quickly. Much thanx to the agent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to understand all the options. Good site "
" Fast pickup and dropoff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Website reservation was easy and reliable. Reservation went as planned. "
" Everything went smoothly, and the agent was very polite, informative, and friendly! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service and great car "
" Excellent process and great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe was helpful in providing me a choice of options that met my needs. It save me a lot of time and research, as I am not familiar with all of the European rental companies. I chose Sixt and was very happy with the outcome. Auto Europe was the right place to start for me. "
" From the courteous and knowledgable employee at the Sixt counter when I picked up the car, to the drop off at the end of the journey, it was a very positive experience. Even their survey was well done. By clicking on my choices, there was a drop down menu that gave me the opportunity to easily provide the reason why I felt as I did without having to write paragraphs of explanation. First-rate company from my experience and one I will seek out for future car rental needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booked online and everything was good to go upon arrival "
" Efficient, in and out without too many hitches "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" My first time using Auto Europe was an excellent experience. I was able to book a trip with zero-deductable CDW coverage for a very reasonable price. I was able to get a much better price than booking directly through the rental companies US web site. "
" Sixt staff in Dublin downtown location were very helpful and friendly. Very easy check in process. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Checkin and out was very helpful and easy. Thank you! "
" Very friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will only use Auto Europe for our rental car needs! "
" Pickup and drop off were super easy. Staff was very friendly and easy to work with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When we travel to Europe again, we'll use this service. "
" Smooth and easy process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Going to Greece later in the year will definitely use auto Europe and dollar if price is right "
" Excellent no complaint "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The absolute best. Every time "
" Simple and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very friendly and helpful customer service prior to trip. "
" Great customer service! There was a small issue with them not having the right car seat for our daughter so we had to use a different company to rent that for our trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking "
" All staff was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great to deal with. Very efficient process for a person who rented his first vehicle in Europe! "
" Very informative, professional and polite representative at front desk when arriving to process paperwork. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have recommended AutoEurope in the past. Pricing is competitive "
" In airport staff and garage staff were very pleasant and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great company - refunded my account when the car rate came down - very happy "
" Very good customer service, easy pickup and return at airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Collette was our telephone contact with Auto Europe on the front end. She was very knowledgeable and efficient, answered all our questions about insurance, etc and guided us well about what kind of car to select...although the size we really needed was not available. We were able to get an upgrade with Sixt at our destination so everything worked out perfectly. Thank you. "
" We had a great experience when we arrived at Dublin airport. Vitalij helped 4 very jet-lagged travelers with efficiency and good humor. When he assessed our luggage he offered a free upgrade, which we sorely needed. He was very patient with our questions and offered helpful tips on driving in Ireland. When we returned the car, Artur checked us in quickly and arranged for a taxi service, which arrived within a few minutes. Just a seamless experience overall. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great as always! "
" Very good service from representative at Dublin airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Second rental through Auto Europe. Great value. "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booking through website was easy. Very pleased with the car and rental process "
" Rental, return and shuttle to and from airport went smoothly. Was very pleased. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient - "
" Agent was very friendly & knowledgable. Cars we rented also were well maintained. I would recommend this rental company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe was very helpful. There were no problems renting a car. "
" Everything went well with pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great overall experience. Would recommend them for sure. "
" Great experience! Had no problems and the car worked very well and was just the right size. I would actually buy a VW Polo in the states it was such a good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience. "
" Good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They gave all the best options, and made the car rental process very simple! "
" The staff was very helpful, and easy to work with! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Process was very easy. "
" Car was very reliable and suited our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I absolutely love Auto Europe and have recommended this company to my friends and family "
" Everyone was very helpful at Dublin Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy site to use for comparing auto rental companies in Europe. "
" Nice personnel at pick up and drop off time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I like how Auto Europe lays out the insurance options making it much easier to review and select what's best for your individual situation. "
" Great experience on car rental in Ireland, which in the past has been trying at times. Sixt was extremely courteous and efficient. The check-in went quickly and the return was easy with enough options to suit our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very simple and easy. We learned about the additional insurance needed ahead of time so no issues there "
" It was a great car! We loved it for touring Ireland! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Appreciate your staying connected with us! "
" When we picked up the car, the gentleman was so nice and engaging - we felt taken care of! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything perfect.... "
" Everything perfect..... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Satisfied "
" Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very well prepared "
" professional, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent customer service "
" Excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues "
" No issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience and smooth process!! Would highly recommend! "
" Awesome! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" In a word "easy". Everything was straight forward and no surprises. "
" It is rare to pick up a rental car without getting the hard sell for extras. This was an overall positive experience picking up and dropping off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The rates were reasonable, the pick up and drop off process was efficient, the car ran well. No issues at all. Overall great experience! "
" We had a great experience renting from Sixt. The process was smooth, staff were all familiar with processes and gave us accurate information. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" you are the best "
" great help "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I live renting through Auto Europe. No surprises, no hidden fees. You are the only provider we use when renting overseas "
" I love renting with Dollar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Was a great value and the whole process was very easy. "
" Very easy experience, good location for a city rental. Car worked great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" WONDERFUL! Would highly recommend. "
" Everything was seamless and smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking "
" Excellent all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best Deals. Easy to navigate. I like the $0 deductible option "
" The original car was great however there was a nail in the tire. The replacement car was a lower quality Skoda. Hertz said that they had nothing else. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Great, I will definitely use them again on my next trip. "
" Even though my arrival time changed multiple times there were no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe was excellent. It's the only way I'm going to rent a car in Europe again. "
" It was great. Car they provided was excellent-nice car to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" It was all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Awesome "
" Awesome "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Had to change our plans suddenly. Short wait on hold, the agent was extremely helpful & got our rental worked out. "
" Friendly counter staff & good service in Dublin Airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient and professional customer service representatives. "
" Very easy pickup and drop-off procedures. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Positive experience "
" A very positive experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" a very good company to work with. "
" it's been good and we've been using them. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Simple to book and competitive prices "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Went well. "
" Car was delivered and left off efficiently, ran well on the road, and was generally easy to navigate. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Easy, thank you "
" Pick up was easy. Assistant was friendly and informative. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good all around. "
" Good all around. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Very goodexperience. "
" It was a good experience. Ciaran at the desk on arrival was very helpful and courteous. Only problem I had was that I had to put oil and coolant into the car just a few days into the hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Great service "
" Very helpful and great staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Love it. i have usrd this site for many years and will continue to do so. "
" Excellent customer service and very polite staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I visit Ireland and France regularly, and usually use Auto Europe for car rentals in both places. The prices are good and the service reliable and accurate. "
" I visit Ireland regularly, and now always use Auto Europe and, via them, Dollar. I have had good experience with them, and this latest rental was perhaps the best so far - fairly quick checkout, good car conveniently parked, very quick drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everyone of the staff was very helpful. The car was in great condition. "
" Rental worked out great. Thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AutoEurope was easy and effective. Got the car for a good price and all instructions were made clear prior to arriving at the rental company. "
" The experience with Dollar was perfectly fine! It was easy and the desk clerk was extremely helpful and accommodating "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" From Auto Europe standpoint, all went smoothly. "
" I had the wrong date for the beginning of my rental, and it was canceled as a no show. I had to take a much larger and costlier vehicle, as the original smaller car was already rented. They really should have more small cars in Ireland, due to the narrow roads/ "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Polite to deal with when making inquiries and efficiently dealt with "
" Friendly staff, clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" helpful employees "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great! Quick and easy. "
" They were very professional and kind. The car itself had a very bald tire and the alignment was not great as the car pulled to the left. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Site easy to navigate will definitely use them next time we need a car abroad. "
" Super easy online as well as airport counter service. Customer rep at Dublin Airport was very helpful with upgrading our vehicle as well as explaining differences in European vehicles vs US. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was great! "
" Very easy and exactly what we reserved. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always more than happy with our Auto Europe experience thanks "
" It all worked very well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use. Great price. I like the zero deductible offering. I have recommended Auto Europe to a number of people. "
" Great car. Counter wait is a bit slow. It is shared with Hertz and another company. Seems to be an issue with all car hire companies. I would prefer if Dollar would give a hard copy of the pre inspection sheet instead of viewing it at the counter which is not remotely near the car. They do e-mail a copy but I do not have international web access on my phone. It is a bit nerve wracking signing for it and not being able to view damage real time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The whole booking process was seamless and efficient, and as you use only reputable providers there were none of the issues some of my colleagues have experienced such as hidden charges and restrictive conditions- I'll definitely use you again. Thank you. Mike Griffin "
" I've heard horror stories about rental car issues and hidden charges in Ireland but Hertz was amazing - just confirmed my booking, handed me the GPS and away I went. Return was similarly quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience, thanks "
" Highly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good rate "
" Everything went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always the best price and service. Thank you. "
" Allowed me to upgrade car for discounted price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We always get a great deal with Auto Europe and you have always been very helpful & efficient with any changes I have had to make. Plus great clarity on the insurance aspect (a big help in Ireland!). "
" Dollar had no agent at the airport kiosk so we had to take shuttle bus to pick up & do all our processing there. The car they gave us had some significant damage on the outside which they had documented. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" All staff at pick up and drop off were VERY helpful. "
" X "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" We ended up only renting for 11 days as our flight was cancelled. Auto Europe did refund us the unused day. "
" This time, no wait at the dollar counter in Dublin airport - but it was January - cannot say the same with my last experience there in August! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used Auto Europe on a number of occasions, and it has become my go-to place for auto rentals in Europe (mainly Ireland and France). "
" This rental worked very easily and well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use "
" It was a bit more expense than what I had planned to spend. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I always rent thru AE. Very helpful, efficient & decent prices. "
" Expensive after adding airport surcharges & extra insurance. No one at counter when I arrived. Bit of a wait. Man eventually arrived. Very nice. Not his fault. "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" very pleased "
" Very pleasant experience, thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book, accurate bookings, good range of rental options. "
" Rented vehicle didn't show some areas of damage upon pickup. Needed to submit via email, they were fairly obvious once viewed in daylight. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Have used them on my last three visits to Europe and would recommend them. "
" They were very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was a seamless process "
" Very simple and efficient process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service, I was relieved to have the coverage "
" Car return was very difficult and they have not yet charged my card and continue to hold the 2500 deposit 5 days after drop off "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 7
" Was unsure about usingauto Europe, but was very pleasantly surprised and impressed. Everything went as promised. "
" Hertz was fine. I thought I bought full insurance but apparently tires need a separate policy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Worked very well! "
" Everyone was pleasant and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The quality of the service was awesome, and so was the car. Also was not subjected to any hidden fees or scams. Just honest business. Altogether very happy with my experience. "
" The quality of the service was awesome, and so was the car. Also was not subjected to any hidden fees or scams. Just honest business. Altogether very happy with my experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Took tons of stress off of my shoulders, I will be using this service again. The only thing that is a little difficult is all the extras regarding which insurance level I should purchase so that I did not need to purchase the insurance at the high rates at the counter. "
" Dollar did a good job, nothing out of the ordinary and I was satisfied with the timing of picking up the car and the quick and easy return process. Also, the shuttle driver went out of his way and dropped us off at our airport hotel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" Fast efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience. Everything worked out well. Would recommend renting a car through Auto Europe. "
" The gentleman at the counter was very nice and explained everything to us. Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service from start to finish! "
" Excellent service from start to finish! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They were extremely helpful - making sure we got the car able to fit all our luggage. Also offered service that we wouldn't otherwise had known about - a phone/hot spot internet service for up to 5 devices with a gps. I don't know what we would have done without it! "
" They were extremely helpful - making sure we got the car able to fit all our luggage. Also offered service that we wouldn't otherwise had known about - a phone/hot spot internet service for up to 5 devices with a gps. I don't know what we would have done without it! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied with on-line process "
" Car had low tire at time of rental, everything else was fine. Gentleman at Hertz counter at Dublin airport was extremely helpful and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Got us a good price, with no issues in the process. Thanks! "
" The car itself was generally fine for an economy car, but the acceleration was so slow that I couldn't tell if it was indeed a problem with the transmission or simply the way that this economy car typically works. When I dropped off, I told them that they might want to have a look at the transmission. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" No problem with Auto Europe. I like thet they give the option for fully comp insurance when renting. "
" Car was not clean on pick up. Drivers windshield wiper was worn out which nearly caused an accident. When I returned the car it took a shuttle 25 minutes to pick me up. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" Very good no issues price was fair. "
" Everything was fine a little bit of a wait at the pick up process "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" No problems at all. "
" My only complaint is that whoever prepped the vehicle used something that was very slippery on the pedals and the floor, making them seem "greasy" and making clutching very tricky. It took three days and about 5 wipe-downs to get the slipperyness off and make them suitable for use. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Satisfied "
" Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience!! We originally rented an SUV, but we were told by a friend that this would not accommodate four people and our four bags of luggage. I called and they suggested a full size car which upon our arrival was exactly what we needed. It was also a bit cheaper. I would rent again from AutoEurope, in a heartbeat. Thank you for a wonderful experience. "
" They were very accommodating. We arrived a few minutes late upon return, but they did not charge us an extra day's rental. Everyone from check in to check out was very professional and courteous. They also upgraded us to an automatic with navigation. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service and including insurance with the reservation saves both time and money. "
" Friendly and helpful staff at check-out and check-in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" You made the task easier with a one-stop portal. "
" I was very satisfied with the entire process of reservation, picking-up and dropping off the vehicle. Everyone was professional and executed well! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy to use "
" Very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Great costumer service representatives and services available. "
" Great experience. The car rental went very smoothly, customer service people were very helpful, and the car was perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to do, great variety of choices "
" Very pleased with staff and vehicle. Efficient checkout and in and car was clean and matched type I reserved. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Enterprise was excellent "
" Changed car with no problem. Check in was quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value. "
" Everything went smoothly. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I liked the fact that a few companies and prices were shown for comparison. "
" I rented the car on-line- very easy to do. In that regard I'm satisfied. There was no open kiosk at the airport so I had to shuttle off-site.... not a problem as it only took 15 minutes. Small line up at the pick-up office was appreciated. However, I have car insurance that comes with my credit card if I use this card to rent the vehicle. This coverage was denied by Dollar since I didn't have a letter from my card company to prove this coverage. It appears odd that this requirement was made known to me only at the time that I am picking up the car. Reasoning this the staff was futile so I paid over 500 Eros for insurance that I did not need or want. A sour note to start our first trip to Ireland. "
Overall Value: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would rent from them again. Great drop off experience. Very smooth and efficient! "
" I had a great rental experience with only one downside. Because I booked through my credit card, I was going to decline the insurance with Dollar, since my credit card provided full coverage. I was unaware that there would be a 5000 Euro deposit required to decline insurance. The desk agent was very helpful and showed me in the fine print where it said this was a condition of the rental. I simply missed this detail among the fine print. I feel that during the booking process, insurance coverage options should be more clearly outlined so that customers aren't surprised by these details at the rental desk. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good service "
" Was satisfied with their service, but surprised by the added fee of 26 Euros. It was explained to me that it was for the high cost of being near the airport. ??? "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe I have been using for many years and always recommend to others. "
" The car and all were great but I had coverage for insurance on my credit card and they still had mandatory insurance I had to take which cost and extra 168 euros. Not happy about that. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent from start to finish. "
" Excellent experience in every way but one. My documents indicated that the Hertz rental counter was inside the Dublin airport terminal. WRONG. Confirmed reservations may bypass that counter and go directly to the shuttle bus on the ground level that takes the renter out to the office and cars which are a bit off'site. About 30 of us with reservations waited in line at the terminal counter, only to be told one at a time as we got to the counter to proceed directly to the bus. Then when we got to the next office, it was another 30 minute wait in a very long line. Hertz in Dublin is very popular. Need to expedite the process. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and seamless, even when I had to call and make a change to my original reservation. "
" Overall, the experience was great! The reasons it wasn't perfect: the line to pick up the car took almost an hour, and then another 10-15 minutes before the car was ready. I received the car with a "full" tank that already had 91km on it since it was filled. The windshield wipers were in poor condition, the driver's side was actually broken and so did nothing but smear the rain when used. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Ir was positive, the car was a pleasure to drive. "
" Long line at pickup, but Hertz staff was quick, efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Renting a car went very smoothly "
" Renting a car went very smoothly "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Everything worked out perfectly "
" Couldn't ask for anything better "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All contacts were efficiently handled and agents. were knowledgeable, helpful and professional.....in particular Jim Egan who I spoke to on my return "
" All local contacts were handled efficeintely and as expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I found the lowest rates through Auto Europe and appreciated built in car insurance to provide me peace of mind. "
" Had a positive and smooth rental experience. The car had scratches and bróken side mirror but all was documented. The outside was dirty so it was hard to capture all the scratches. Being in Ireland, it was understandable that their cars are damaged with the small roads but luckily I returned it in the same condition with no further damage and encountered no issues upon return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good "
" I didn't want a BMW but that's what you gave me. A simple VW would have been fine. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great! Will use again. "
" Overall very good. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" very easy to navigate website "
" quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good deal "
" Easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Our agent was so great! "
" . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Probably the best car rental experience for quite a while...and I travel every 6 months! "
" Probably the best car rental experience for quite a while...and I travel every 6 months! Hi "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great check - in and helpful staff who managed our check-in. He suggested the upgrade to a diesel which proved very useful and wise! He was terrific! "
" Great check - in and helpful staff who managed our check-in. He suggested the upgrade to a diesel which proved very useful and wise! He was terrific! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe made getting a car very easy. This was the first time I used a system like this. Before I only every directly dealt with a car rental company. Auto Europe got me the best car for what I was looking for. "
" Hertz seems to have their process down. They were very upfront about everything and made sure that I was informed about any charges I was getting. I would say that I would shop with them again. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Only site I'll go to for car rental when I go to Ireland "
" Great counter service and really nice car. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" There were no issues. "
" Locating the drop-off location at airport was a struggle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Very easy to use. Much cheaper than I expected. "
" My first reserved car was too small, and the desk clerk was EXTREMELY helpful finding a replacement. It took a lot of effort on her part to get me the car I needed for the trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great! "
" great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no problems "
" no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Helpful on the phone. "
" Long line at dollar counter. One worker only! "
Overall Value: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 8
" Truly an effortless experience, booking through Auto Europe. "
" Excellent and efficient service. Everything went smoothly! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always great, "
" Its always a pleasure dealing with Auto Europe. Nick and his team go above and beyond expectations. Avis crew in Dublin was slow and never did follow-up with a copy of the agreement and condition inspection of the car. I was concerned enough to call them and ask that they send me a copy which they never did. Fortunately the crew in Shannon was quick, no issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best price. "
" Very pleasant and helpful. Made the process quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always liked dealing with Auto Europe "
" Difficult to return car early in the morning. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient and great value for money "
" All great except long wait for Hertz shuttle bus "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All perfect thanks to Paul "
" Paul was a star. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" i have been using AutoEurope for over 15 years and will continue to do so "
" nice selection of autos and was able to get a diesel when requested. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good value "
" slow picking up the car "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Positive. Have rented with AutoEurope many times over many years. "
" Experience was good in pick up and vehicle provided. At drop off however, the person there let us stand for several minutes before checking us in. He told us we could just leave the car but we said we wanted receipt as we had filled the tank before drop off. He then walked around the car to check it and kicked the front right side and the bumper guard came down. So he checked that off as an incident. And said that it was covered as we had no deductible. But issue is we did not do that- he kicked it. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 2 Condition of the Vehicle: 8
" I have rented through Auto Europe for years, and have always had a good experience. Their program of Garmin rental is great. "
" First time I rented from Sixt, and it was a good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" will use again "
" will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very quick and easy to use "
" Very quick and friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service provided on all levels - found the cheapest cars in Europe all in one place. Fast and efficient! "
" Great experience with employees, but my car was not in good condition. It just didn't feel right - too bumpy, too noisey, and unresponsive accelerator. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" We had a good experience renting through Auto Europe and would use their services again. "
" The tread on the tires was rather low but the car met our needs just fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" great to have more reasonably priced insurance through auto europe "
" great staff "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with the service "
" Wonderful service thank you very much looking forward to doing business again in February "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great customer service. "
" All reservations were honored and went well, no extra charges or surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Satisfactory "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" We couldn't have asked for a better experience. I can highly recommend Auto Europe. "
" Every one was wonderful and made the whole experience wonderful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy ! "
" Very nice ! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient and reasonable. "
" Efficient and reasonable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is our "Go To" when travelling in Europe, we are very happy with this company "
" Excellent as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great experience. would highly recommend. "
" the best part was how quick drop off was. very efficient and right to the point. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great. Great ...easy... "
" Both cars we rented during our stay were great . price great....will use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Only small complaint: At Dublin , the line to get a car was out the door. After overnight flight from Boston, it was longer than I thought it would be, since we we were very tired. There were 7 or 8 agents, so I think it is the procedures used. Ieems with today's computers, it could be much quicker process. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went as expected! Thanks! "
" Easy to connect with at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe made the cart rental experience flawless and painless and I will use again in the future. "
" the experience was great. the condition of the car received was like new but had some battle scars from drivers before me. I would have like more time to review the photos of the car before they give it to you. They show for very quickly which I didn't like on a very small screen i would have liked a walk around with an agent but I get its done on a screen for quickness so be sure to document the car for yourself. drop off was insanely fast and very convenient and they offer to call a cab for you if you are staying in the city. customer service was great as well. I wish on the smaller car they had tire protection since the tires are very cheap and it would make they cdw more worth it. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Helpful on the phone I US "
" Easy and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service. Very expensive rental in Dublin for September and over the coming Christmas though. Use this company 3/4 times a year to rent in Dublin Ireland, usually excellent rates. "
" Usually very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We were very happy, all went well, thank you for everything. We will definitely book with you again. "
" The vehicle we had ordered was too small (our fault, not yours), and we were very happy that you had a vehicle on hand that suited our purposes perfectly. All Hertz staff was very helpful both at pick-up and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service from staff and condition of the was excellent "
" Excellent service from the staff and auto was in great condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very responsive to our need to change a reservation due to a cancelled flight "
" Excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to deal with. Nice on the phone when I had an issue with the rental I had booked at first. "
" Very nice and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great selection "
" Everything was quick and efficient. The recommendation for me to upgrade to a diesel was much appreciated as it ended up us saving a great deal on gasoline. I would highly recommend Dollar to anyone. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Made renting very easy when I know all details before getting to the counter and don't feel sales pressure to add in anything more. "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent! "
" Excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AutoEurope provided a nice selection of cars and car rental companies to choose from as well as good clear communication about the excess with deductible insurance coverage. "
" Everything went very smoothly. I especially appreciated the transparency regarding the excess with deductible insurance and the convenience of not having to pay the M50toll directly. Car was clean and mechanically sound. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe met my expectations. Thanks! "
" Counter staff at pickup was inexperienced and did not understand the terms of my Auto Europe rental. Car was in very good condition, had interior space and features expected, and was enjoyable to drive. "
Overall Value: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Great "
" Good "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 6
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" I am very happy with this company.They were very helpful and honest. "
" Great service. They were fast,friendly and on top of everything were not pushy at all. I am really satisfied with the service I got. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was great! It was quick pick up and drop off "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience. "
" Had no difficulty with use of dollar. Everyone was very friendly and easy to work with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very professional and upfront. "
" Efficient ant polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AE website was easy to navigate and make reservations "
" Counter staff at Dublin Airport seemed to be new and unsure of procedures. It took 20-plus minutes to get done there and then proceeded to Sixt pickup site where another staff member discovered several errors from the original check in clerk. Even though I had my confirmation paperwork, the first clerk had me in the wrong vehicle. Second clerk quickly corrected mistakes and got me on my way quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe was transparent in fees and offered the best prices and insurance options. "
" The queue to pick up our car was an hour long. After finally arriving at the front of the line, my gentleman was incredulous that I could drive a manual and told me numerous times that my insurance did not cover the clutch. And then to add insult to injury, after waiting an hour, I had to pay 50 extra euros just to pick up the car. "
Overall Value: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is extremely helpful! "
" I am extremely disappointing! Upon collecting the car, I was informed that the car had a fuel tank of fuel and thus I would be liable to return the car with a full tank. I was also informed that the car was clean with no scratches. Once arriving at the car, it was covered in snow and dirt almost as if it arrived back that morning. There was a large scrape on the front left of the car and the tank was barely full. I informed the gentlemen to update the system in note of the scrape. 2 days into the car hire, all the steering wheel buttons stopped working, front parking sensors stopped working, no cruise control and the stop/start system stopped working. I should have hired a cheaper car that had none of these options in the first place? Upon returning the car and flying home I have had a further 30 Euro deducted from my account with no reason at all. I returned the car in the same way I received it with more fuel. Not impressed at all! Upon returning it all i was told was sorry... I want something done about this and I want a reason for the extra money being deducted. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" Auto Europe is just fantastic! I always look on Auto Europe's site and then call them by phone. The staff are friendly, helpful and very knowledgable. I would recommend them every time! "
" My experience with Dollar was smooth and pleasant. This is the second time in the space of two months that I have rented from Dollar through Auto Europe. In fact I got the exact same car this time as last, not the same model but the exact car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I called autoeurope to make adjustments to my rental. The representative helped me find a better deal, with minimal hold on my credit card "
" Staff was very helpful. I'm American and was driving in Ireland for the first time and they gave me many helpful tips "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service and pricing. "
" Good service alround. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really enjoy doing business with Auto Europe, they are are first choice for car rental. "
" Very happy with the car and great service from Hertz "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always use them for car rental on our trips to Ireland. "
" Great service. Everything went smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" worked well "
" never disappointed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Website clear and concise. No problems. "
" No problems at all. Staff and car were both great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As always good experience. "
" Convenient pick up location professional, courteous staff, comfortable car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good experience, nice car, great customer service "
" Very helpful in planning this rental "
" Very fast and efficient rental experience "
" Easy to use. Also, no hidden charges..........Thank you! "
" Very kind person helped us get our car. "
" Very easy to work with auto Europe. I had great customer service from the company. "
" Picking up and dropping off the car was hassle free. "
" Was quick and easy and we enjoyed the car throughout Ireland. "
" Being able to secure the rental at a good rate from the US was a definite plus. Paying in dollars was also a straightforward way to know the price ahead of time. The rental process went off without a hitch upon arrival in Ireland. Sixt has very good cars and very good staff. The only downside of the process of going through Auto Europe was when I thought I would extend the rental for additional days. It required I go to the Dublin Airport, go through the return process, and actually rehire the car. No part of this could be done over the phone or online. Also, the rate was much higher because the best rate I could get was the Sixt online rate and this is a very busy season for car rental in Ireland. I ended up returning the car. "
" I have rented cars from Sixt through auto europe as well as directly. They have very good cars, staff, and customer service. No problems to report at all. My flight arrived at 5 AM and their desk was open and my car was ready. The return process was also very easy. "
" Great booking experience, very helpful. "
" Everything went smoothly, no problems with the insurance, or anything else. Thanks for your help! "
" Steering did a strange thing at about 40-50 kilometers, it went a bit "soft" for a couple of seconds then was oka bit disconcerting. It was a BMW smal SUV, other than that, no complaints. "
" I had a very good experience.... no problems and I was very anxious about driving .... but everything went very good ! No problems! "
" From the very first gentleman we came in contact with to the very last ... everyone was extremely pleasant and helpful! No problems at all! It is such a relief when you arrive in a new country for the first time and everyone is so pleasant!!! "
" You guys did great. We had to upgrade the size of our vehicle at Dublin but that wasn't your fault. "
" Everything was great. My main complaint was that I was charged in USD instead of EUR at the point of return. I was never asked if I wanted to be charged in USD the person just assumed I guess. That cost me a few dollars. "
" excellent service ! "
" excellent service ! "
" Good value, easy arrangements. "
" Very nice car, excellent staff, easy return. "
" Convenient. Very helpful representative "
" Staff courteous. Great car exactly as described "
" The rental agreement carbon copy I received was not legible on the section with the car damage. I had walked 10 min. to car so did not walk back to agent since I had full insurance coverage. Car worked fine. "
" All went smoothly with pick-up and drop-off. "
" Very good service. Easy to book. "
" Staff were very professional, helped with providing various car options. Pick and drop off very easy. "
" Superb service as always "
" Extremely satisfactory "
" Wonderful company to deal with. Exceptional customer service! "
" Very easy and smooth check in. Everything explained to us in a user friendly way. Marty checked us in, and he was great. Found the car easily. "
" Easy process. Person I spoke with was helpful and friendly. "
" Person at counter was helpful and friendly. "
" Best car rental experience ever. Beautiful Peugeot waiting for us and it drove brilliantly. "
" Service was outstanding! "
" Rental experience was easy and straightforward! "
" Wonderful experience. Pick up and drop off so easy. Great rate! "
" Quick and easy. People were wonderful and helpful. "
" Easy process, things went well. "
" Easy the way it should be (and you hope it to be) "
" Fast and efficient service, had to make a last minute change which went through very fast. Follow up emails from Auto Europe reached my inbox before i was able to get back to my seat at the airport. Customer service was outstanding "
" pleasant desk service, customer before me got a little irritated yet when it was my turn the agent was not going to let the other interaction affect his business with me. Pick up and drop off went very smoothly "
" The process was easy to follow and resulted in a competitive price for the kind of car we needed. "
" The car performed well. This office gets extra gold stars from me. I had left a iPhone mount in a car I had rented earlier in the week. When I picked up this car they still had it. The only oversight was that the windshield washer reservoir was empty. Everything else was excellent. I ended up extending my rental return time; it was very easy to do; the agent was easy to work with. "
" Easy to book, reasonable rates. The Hertz check in and return went excellently. Overall, a great driving experience in Ireland. "
" Smooth check in. Personable, helpful agent. Great car (almost new VW Passat). Drop off at Dublin Airport SUPERB. Well sign-posted, organized queue of cars, competent agent, timely shuttle to terminal. Other European airports should study Dublin and learn from it. "
" Booking experience was good, no problems. "
" Efficient service. Only complaint is the cost of insurance. We returned the car unscathed after two weeks of driving. Shouldn't there be a percentage of the cost of insurance returned as a reward or incentive? "
" Easy to do and several rates/companies to compare. "
" Pick up in Dublin was very good. Had an incident with the vehicle and the Cork Airport office was able to provide a replacement vehicle as soon as one was available although it was a smaller car. I did not receive a rate adjustment due to size difference. "
" We were given a map and verbal directions to our first destination. Very nice! There were scratches and paint chips that weren't identified on the form given me. I pointed them out to someone and he marked them on a form and emailed it to me as well. Very nice also! "
" Easy reservations, great prices "
" Easy check-in, provided information about Dublin and ensuring to stay on the correct side of the road. Easy drop-off, hassle free experience. "
" Terrific "
" Everything was great except for the loooooooong wait to pick up the car - almost 1 1/2 hours. Busy Saturday morning. :-( "
" Easy and very clear instructions about pick-up. Clear information about what was paid and what was not included. "
" Car exactly as requested "
" Everything went fine. For people renting two cars, you should tell them that if they want to use their credit card's insurance, they need to use 2 different cards belonging to 2 different people, and to make sure they bring those credit cards with them when they pick up the cars. "
" They were supportive of our insurance predicament, and did what they could. "
" Good overall, the vehicle had several dents & scratches, but the attendant on the lot took photos and amended the paperwork to reflect this. The vehicle was comfortable and economical. All went well. "
" Excellent customer service "
" We had a problem with a tire and their response was excellent "
" Easy and quick. Absolutely no complaints. "
" The staff was wonderful when we picked up the car and when we dropped it off at the airport, it was very quick and easy! "
" Auto Europe was great! It allowed me to compare prices of different rental companies to find the best rate. "
" Not bad, but was vague at check out regarding the details of the rental. It would be helpful if they were more upfront in providing information on their rental policy. "
" Getting the car took over an hour!!! And that was after we had stood in line and delt with the agent at the counter. Returning the car was a breeze. Though we revived a recipt with a charge that wasn't explained. We have an email in to customer service about the fee. "
" Our car was waiting for us in Dublin, just as ordered. The process was easy with no surprises. "
" Pickup and return at Hertz Dublin Airport was quick and efficient. Our car was exactly as ordered, clean and ready to go when we got there. We easily added extra options - a second driver and GPS (no need to order from Auto Europe - they have them at the Hertz desk). Return was easy and customer friendly. Frequent Hertz shuttles buses to and from the car rental lot. "
" Car was easy to drive.. Return was seamless. "
" Very easy booking experience! "
" Our entire experience with Hertz in Dublin was great. We had an awesome little car which was immaculately clean with low mileage, everyone was super friendly and professional. Would absolutely rent from Hertz again in the future! "
" Auto Europe had the best price and booking was as easy as can be. Who could ask for more? "
" The people at Hertz were very friendly, very helpful, very courteous, and we could not have been any happier with them. "
" Terrific! Great vehicle,priced fairly. Excellent customer service. "
" Outstanding! The sole reason for the terrific customer service is your manager Joseph Kenny. He's personable, professional and clearly committed to providing the finest customer service. Joseph is a valuable employee who clearly is capable of an executive level position. "
" Yes, I was very pleased with Auto Europe. The agent that I spoke to for the booking was excellent. THANKS "
" Hertz was OK and got the automatic as requested. Agent was good. However, 1 and 1/2 hours to get the car. Not enough. Took out additional coverage for tires and fuelling. Paid $40.00 Euros to return the car without refuelling. For the 2 and 1/2 week rental, when refuelling the tank only held $40 worth of gas, so that price for that coverage was a bit of a rip off. "
" Everything was well explained. There were no surprises. "
" Happy that we got a diesel. Car was great. "
" Very helpful, efficient, courteous! "
" Same as above "
" Easy booking, great rates and options "
" Nice people, very helpful! Easy drop off service too! "
" Hertz was great. The shuttle was a short ride and check in was quick. The car we had was in great condition and clean. "
" All went well.. "
" Provided an excellent auto rental company for our needs. "
" Excellent service and a very positive experience with the supervisor at Sixt Dublin Airport after a little problem with the car that required a replacement. Every effort was made to accomodate us and get us on the road. We were very pleased with the service. "
" Easy to book, good rate, great customer service at airport "
" Good car easy check in and out "
" Got an exceptional car at a good price with easy pickup. "
" The rep that provided the car was,efficient, the car was ready, and I had no issues the entire time except when I brought the car back. There were no clear signs or markings to show where the return would be. I found the Dublin Airport terminal 1 return where I parked the car. Walked to Terminal 2 and turned in the car, The rep said that the contract would be closed later that night, but have not seen any confirmation of that. "
" I had a very nice experience. Picking up the car and dropping it off went very smoothly and quickly. Both the check in person and drop off person were very courteous and helpful. "
" Very satisfied with all aspects of the rental experience with Hertz. "
" The GPS we was a life saver and very easy to use. "
" please send me a copy of my final receipt. thanks! "
" This was an amazingly easy experience. The car rental was perfect. all of the staff were so nice. We loved the car. The turn in experience was easy as well. I would HIGHLY recommend using Auto Europe and will use them again. "
" Enterprise staff were absolutely lovely at both ends of the trip. "
" Very efficient. I will use them again for sure. "
" Very nice people "
" Loved the flexibility with the various rental options and the ability to make any changes up to the day before! "
" Very smooth process for pickup and drop off. "
" First time trying auto euro and we're vey satisfied Will make it our go to from now on. "
" Very good service "
" Very easy to see a quote and book ahead of time. "
" Easy check in, helpful staff and when I had a flat tire, they recommended the best course of action. "
" Website was easy to use and car booking was made simple. "
" Employees were very helpful and car was in great shape. "
" Rate and customer service were excellent. I strongly prefer to book over the phone as descriptions, rates, etc. are not always clear on the website. "
" No problem with the car. It was perfect. Check-in and pick-up were a disaster Hertz people were totally unprepared for. We waited 30 minutes in the rain for the shuttle to appear, then there were far too many to fit on the bus. Inordinately long lines at the pick-up counter. Rep who came to the car with me barely spoke English and photographed the car in a manner that seemed almost accusatory. This seemed strange since my rate included 100% waiver of liability. Check-in, on the other hand, went perfectly. Quick and efficient. One final note: The fuel tank was supposed to be full on pickup. We determined that it was not. I returned it full. "
" Great experience Car was new and clean non smoking "
" I was very pleased with hertz in Dublin we came in after midnight and the hertz rep was still waiting for us not alone did he get the car for us right away but we were extremely tired and he called the hotel and got us a room for the night close by and had us follow him there so we had no concern to find the place also walked us in to reception that was a god send at that hour I will recommend hertz anytime and will only use hertz when in Ireland which we visit every year "
" Good service "
" Was fine except for two things: 1) check in took far too long, far too many people for very few check in agents; and 2) had requested a mini-car, but did not receive! Roads are SO narrow in Ireland, a small car is absolutely essential! "
" very easy "
" everything went smoothly. The only questionable part was the "bring the vehicle back empty of fuel" part. We were precharged for refueling vehicle upon return. In the u.s. we return the vehicle full. I guess we missed something when we checked the vehicle out. "
" Easy online booking process. Competitive pricing "
" Expedient and hassle free service. Friendly and knowledgeable staff. "
" Car rental was easy. Everything was ready to go. The queue at the lot was long, but not unmanageable, and there seemed to be staff on hand to handle the number of people renting cars. "
" The car was as expected. It performed well. I wish there was a place at the airport to drop the car. "
" Really appreciated the representative's recommendation for a different car due to our travel plans. "
" Easy to set up and modify reservations. Rented a car in Edinburgh Scotland through Enterprise, and in Dublin Ireland through Dollar. "
" Friendly staff, easy to work with. Signage made it very difficult to find them picking up at Dublin Airport (go to Hertz-Thrifty-Dollar pickup) Tiny Dollar sign doesn't make it obvious!!! "
" Excellent experience all around!!! "
" Hands down brilliant service!! Great car, super friendly staff!! 10 stars!! "
" Efficient pick up and turn in "
" No problems. Easy. Nice and honest service at this (Dublin City Centre) Hertz "
" Dublin office was friendly, efficient and accommodating. Highly recommended. "
" Efficient booking, pick up and drop off, car clean and well maintained "
" Easy reservation process. "
" Extremely helpful staff "
" Friendly and professional staff. "
" Friendly and professional staff; efficient service "
" Great rates! "
" Great rate! "
" Great customer service. "
" Good phone communications. Good email communications. Seamless at the counter. "
" Seamless "
" Your customer service personnel were very helpful and courteous. I would rent from Auto Europe without question again. Keep up the good work!!! "
" The Hertz people were great to work with. When I went to pick up the car, they even up-graded me to an automatic at no extra charge. This was nice since I would have had to shift a manual transmission with my bad left arm. Darn war injury. "
" Easy to book, no problems with rental agency, and great price. Overall, excellent experience. "
" Smallest rental agent (space wise) in Dublin airport, but service from agent was outstanding. Vehicle was AWESOME, clean, and in excellent condition. "
" The car I got was wonderful. It was very clean. The people you have working for you are the very best. I will rent from you again. "
" Check above!!!!! "
" Wonderful customer service in Dublin!! "
" Excellent car and customer service "
" I have heard many horror stories about car rentals in Ireland but everything went smooth as silk..Thank you "
" Reserved a small economical car. They suggested an up grade to deisel ford escort. Great move. Desire like is about .11 cheaper than gas and we traveled 800 miles on just over one tank of deisel. Also rented the GPS. A must. All the traffic signs are in both Irish and English, so it takes a little longer to read them. The GPS helps eliminate missing a turn. "
" Great service and easy in and out. "
" great value "
" Very refreshing experience to previous ones renting cars in Dublin. Very pleased. "
" Problem with tyre sensors being too sensitive but Dollar was sympathetic and did offer to change car. It resolved itself "
" The price is great and the insurance included at the outset! "
" Good service, they gave me a free upgrade. I did not care but the car was 2014 and had some body damage. "
" Everything went smoothly Thank You, I look forward to my next trip to Ireland and I will most definitely use Auto Europe. "
" I love Hertz, they are very professional and very courteous to deal with. "
" I've rented through Auto Europe before and have found you to be very helpful. I have and would again recommend you to others. "
" The representatives with SIXT at the airport in Dublin were very nice. The pick up was extremely easy. The drop off was more complicated because they're using a temporary location which wasn't terribly well signed. But, once we arrived, the staff was extremely courteous and kind. "
" The Hertz people in Dublin were excellent. When a brake malfunction light came on, they brought a replacement vehicle to a town 2 hours away within 2 hours. I was very impressed. Thank you Hertz. "
" I have used Auto Europe for several. The Agents that answer the phone are most obliging, most facilitating and very fair when I find a better quote on my car hire dates. "
" Great staff at Hertz, Dublin Airport. Neat, very clean compact car. Handing back was most efficiently done. Shuttle bus driver,,, a total gent. "
" Completely positive experience. "
" Great, easy transaction. Vehicle, completely as described. Excellent experience! "
" Perfect car, great experience and superb customer service over the phone. Would absolutely rent from Auto Europe again in a heartbeat! Thanks! "
" Excellent customer service - our agent set us up with a TomTom and was very friendly and helpful. Thank you! "
" Simple to use the site and see rental options. "
" Friendly. Good customer service. "
" Auto Europe is the only company I use when traveling abroad. Smooth and seem less, never have to haggle about insurance coverage. Great support staff can't say enough about them. Thank you again you guys are the BEST!!!!!!!!!!!! "
" No problems, thanks auto europe "
" It was very nice and trouble free. "
" Good car and service at a good price. "
" Easy to rent and pick-up. Best way to reserve a car! "
" Easy to rent and pick-up. Best way to reserve a car! "
" Pleased with car selection and GPS "
" Got car at airport. So convenient. "
" The staff is efficient and helpful. I had the car and was on my way in a short time. I will use this rental company the next time I am in Ireland. "
" Great service used in Dublin and Bristol while traveling. Will use for all European vacation from the point forward, which are 3-4 per year from states. Great work and service. "
" With Auto-Europe, experience improved with Hertz over previous rental experiences. "
" I was able to navigate the website easily. "
" It was great, but the directions provided by dollar back to rental place could have been a little more detailed. "
" Easy and stressless. "
" Everyone was great. Halfway through our trip I noticed that our tires looked old & worn which caused a slight bit of angst as we continued our trip. "
" Great price "
" always use Hertz and received an upgrade "
" Very Helpful and friendly staff who helped me get the car I needed. "
" Easy rental and pick-up "
" Car ran fine but dashboard said service was required and then one lamp burned out, however it was not a safety issue as it was not at the tail light or headlight. "
" Bus drivers were very courteous to/from the terminal. Car was in good `condition`, and photos were taken all round to show any damage. We did end up 'eating' some petrol by having to prepay a tank, but that couldn't be helped. The small car was perfect for those narrow twisty back roads! "
" Good price, glad to pay the scdw upfront. No problem at Hertz desk or return. "
" Didn't have the car we had reserved, got an upgrade for 10 ? more per day, a BMW. "
" Great no problems , smooth experience "
" Wonder full "
" Dollar is handled by Hertz. It was a little confusing. "
" Due to a medical emergency on board our flight to Dublin, we had to cancel this reservation upon arrival. On my return to the States I phoned Auto Europe to verify the situation and a refund was obtained. Very satisfied with customer service and the rep I spoke with for the understanding nature of this request and its granting. "
" Needed to cancel this reservation upon arrival in Dublin, at 5 AM, due to an in-flight medical emergency. Dierdra was the counter agent who processed this request and followed up with the agency back in maine at the appropriate time. She followed this up with a return phone call to me to inform me of the need to follow up on my end upon my return to the States. She was very understanding of the situation, informative as to our necessary approach and quite efficient in her follow-thru and follow-up. Very appreciative of her qualities during a difficult arrival and situation "
" Convenient to find in Dublin Airport. "
" All went well. "
" Very pleasant counter person. We did have a problem with the Tire Pressure light during the trip, but the fellow at the Shannon facility was a great help....turned out it was a computer problem. "
" We've rented before....always good. Will look at Dollar for our March Hawaii trip. "
" Rental transaction was easy online and all documents were well laid out and easy to understand. There were no issues when arriving at Hertz to pick up the car after showing them the AutoEurope documentation. "
" The car pick up went easily and the car return went smoothly as well. The only issue we had was a gas needle that did not register completely full when picking up the vehicle but the attendant advised that this was a gauge issue with Renaults. However, when filing up on the road, the gauge seemed to work just fine. When advising the attendant upon return, he said this was an issue with this model car and said the car was indeed full when we picked it up. Other than that no issues. "
" It took a bit of looking to find that Dollar was part of the Hertz family and serviced by the Hertz staff. Better signage would have helped. "
" Very nice car. If it had a sat nav it would have been perfect! We had no problems with it "
" i was extremely happy with the service i received when i called up auto europe to book a car for a trip to Ireland ,the guy i talked to was awesome and tried to get a vehicle and price i was looking for for myself and my family the car we got was perfect and it made us enjoy our vacation 100 % i would highly recommend this company and already have told everyone whom asked about rental cars for their vacation thankypu auto eurpoe "
" we had a fantastic experience form the friendly courteous staff from hertz in dublin from the minibus ride to the hertz centre the whole process paperwork etc the car was a great car and never had a problem ( except remembering which side to drive on lol) we drove it around all over N Ireland for 8 days without a problem it was economic on fuel and comfortable to drive ,and returning the car was a fast and great experience it truly made our trip less hassle free especially with 2 small kids i will use hertz every time i fly home to Ireland in the future thank you you have great staff in the Dublin location .... slante "
" Yes it was great. "
" Very happy was waiting to have a problem but was surprised we did not. Lady at counter was great and everything went very fast. Liked the diesel car "
" The Skoda was very comfortable and performed well. "
" Great service, friendly personnel. "
" Only wished I was told I paid for gas up front and did not have to fill the tank at drop off "
" Rental was easy and trouble free. "
" The agent in Dublin was exceptionally courtious and helpful. The rental experience at the desk was as easy as I've experienced. "
" Great car and excellent customer service when collecting the car and when dropping the car off. "
" Dears I think I may have left my driving licence in the car can you please check to see if this was in the car or handed into the lost & found. Thank you "
" Auto Europe made selecting the right car, company, and options easy. I was able to choose a car with all the optional insurances already included in the price, for a low, fair rate. I decided, after booking, to change my drop off and it was easy and quick to do that. I HIGHLY recommend taking them up on their GPS system through Auto Europe as the cost was far below the cost of renting a unit with the rental company. "
" Rental experience was quick and painless. Since I'd already paid for the rental through AutoEurope there was only a minimal amount that was put on my card at the rental site. I was very careful to make sure I had got all the bells and whistles through Auto Europe so there wouldn't be any insurance cost add-ons to worry about or any exorbitant holds put on the credit card because of declining said insurance. Apparently others don't bother to read up on car rentals in Ireland since there were a few people at the counter (both Hertz and Thrifty) who were shocked to learn that their standard US car insurance wouldn't cover them. Do your homework, people. Return was painless and the amount charged was as quoted initially. "
" The car and the pickup/dropoff procedures were great. The agent at the pickup site counter was not pleasant but she was efficient. "
" Great price! I was really pleased with the price we got, especially when we asked other people who had similar travels. "
" The car was great but the service at the car center was slow and inattentive. When we waited 30 min for our car, I asked an employee why it was taking it so long. They said it was because we were renting an automatic car. 15 min later the car still hadn't come. Turns out, they had forgotten to get our car and hadn't bothered to double check. We waited an hour all together. "
" Everything went well, however we were thankful that our family who had taken this same trip 3 months earlier, alerted us to have both the Hertz and Auto Europe voucher. It was an issue for them, but not for us. Others who were renting cars were not having things go as well as us. Glad we used Auto Europe "
" Our check out, and check in was seamless. Our agents were helpful, gave good directions, and the car was in great shape. "
" The reservation process is user friendly and I like knowing the name of the rental company prior to booking. "
" Hertz always satisfies me on domestic and international rentals. "
" Auto Europe makes the whole process very easy, from comparing available cars, agencies, and rates, to actual pickup of the car. Changes can be made easily. We have used Auto Europe for over 20 years and recommend them to our friends. "
" Prompt, polite and helpful service. "
" Very good process and good to deal with. "
" The only problem was that the speedometer was only in kilometers and not in miles which caused a problem in Northern Ireland. "
" The service was great and the car was clean and ran great "
" I have always rented cars from Dollar starting back in the late 70's have never had a problem with the cars and the service and prices were the best "
" Easy and efficient from online booking, to pick up, and return. VEry happy. Good service and good car at great price. "
" Very easy and efficient for pickup and return. Very happy. Even called us a cab after drop off so did not have to drag luggage anywhere. Thanks "
" Great sales professionals. "
" Very seamless rental experience. "
" Car was ready, and I was out the door in 5 minutes. They put a $2000 damage hold on credit card because my credit card was primary insurance, but that was expected. Car was nice, dropoff at airport was seamless. "
" The voucher process was very easy. A lot of time at the rental counter, but that is s function of the rdntal car company. One improve could've to provide a little more info regarding the steps at the airport. In my case, using Dollar, it was tough to find them in DUB. Need to point out they are in conjunction with Thrifty. Waited for ten minutes at Thrifty counter to be told to go downstairs to the shuttle bus to Hertz, where there was another 15 minute wait. Probably could have avoided the first 10 minutes with better info "
" Dollar, administered by Thrifty, administered by Hertz. "
" Autoeurope rocks "
" First car offered was old and scratched up. Over 100,000 kms. Stained seats. Second car offered was wonderful. "
" Auto Europe did a great job arranging three separate rentals while traveling throughout Scotland and Ireland recently and we rented the Garmin GPS prior to leaving. We had to make some enroute changes and they handled those quickly and efficiently. Great customer service! "
" It took a long time to get through the counter at the airport. "
" Overall very good!!! "
" Nice car and service. You might mention on your web sight that a current letter from a credit card company is required if collision insurance is declined. I had to call my credit card company and have them email proof of coverage. I had a letter from my credit card company with me, but it was over 6 months old and they would not accept it. Not what I had expected. "
" Excellent experience. "
" We changed our booking and cancelled one with no problems they were very helpful. "
" They were very helpful. No problem turning in the car. "
" Everything went well . When I returned it early on the Sept 18 evening instead of on Sept 19 morning since a hotel shuttle was available to go to Dublin airport. The lady who checked the car said everything was fine and said a receipt would be sent to me via email instead of a paper receipt. I slill have not receiced a receipt from Sixt. "
" See above "
" Auto Europe's agents were knowledgeable, helpful and friendly in all my contacts with them. They helped me select an appropriate car, dealt with my anxieties over a lengthy flight delay and made sure that there was a car waiting for me on my arrival. I am more than 100% satisfied. I am delighted with the service I received. "
" The Hertz agents were helpful in discussing and arranging an upgrade to automatic transmission and very efficient in both pickup and return of the vehicle. "
" I've used AutoEurope twice now, And both experiences were very pleasant. Good pricing, excellent online service and wonderful live customer service as well. I would not hesitate to recommend them to any of my friends. "
" We've rented from Sixt twice, and were quite happy with both transactions. In both instances, we were lucky enough to get a free upgrade on our vehicle. Picking up and dropping off the cars was as easy as it could be, and the people at the desks were pleasant and helpful every time. We will be using them again next year when we go to Ireland. "
" Easy to book "
" Always a good experience "
" Easy to rent a car on the website, information is clear and easy to understand. "
" It took way too long to get the actual car and leave the airport. Two hours at least including checking in at the desk in the airport then being told that we needed to get a bus to the rental center. Then over an hour in line to get to the rental desk. Very frustrating!!! The return process was great; quick, easy and not frustrating!! "
" Auto europe was great at helping us choose a good vehicle for us and all the insurance we needed to feel covered and confadent in our rental. We were very happy with the service and will use them the next rime we travel to Europe. "
" Patrick at the dublin Airport counter was very helpful and so kind. He had a smile on his face that started our vacation off great. He was very knowledgeable and helped us out with all our questions. Loved that the process was so speedy. "
" The agent tried to up-sell me on the collision insurance deductible, she pushed pretty hard. I declined the up-charge. "
" Savings! "
" User friendly "
" fast, efficient pick up & return "
" No problems. Booking was smooth and the one question I had was quickly answered by a rep over the phone "
" Quick and easy at the rental car counter. No surprises "
" The staff at sixth were curteous knowledgeable and pleasant. They made renting from them a trouble free experience. I would definitely use them again "
" See above "
" Auto Europe made good on every aspect of our vacation car rental. Hertz was excellent to work with at the airport terminals and returns. Can say enough good things about Auto Europe and their representative, Courtney, who worked so closely with us in scheduling our rentals. We had two cars and four drivers, seven adults and a 22 month old child. All equipment and rental terms were as agreed - they helped us have a wonderful 10 days in Scotland and Ireland. "
" Very good competitive prices! "
" Process was smooth and fairly quick. "
" Always easy to use and generally the best prices. "
" The gentleman who assisted us with renting our car was very friendly and helpful. When we needed to switch cars (after realizing our rental was too large for our needs) he made the change immediately with no extra charge. We were very happy with the experience. "
" My rental car in Ireland went without a hitch. All worked out great! "
" Best deal for auto that I could find. "
" The car was great - VW 7 pax diesel. No problems with check-out or check-in. "
" The customer service was and is excellent! "
" Hertz was excellent. We had to upgrade the car as we had too much luggage and it was very easy. "
" Rental went very smoothly. Car performed as expected. My only suggestion would be to give the driver som instruction as to the sensors and alarms so there is no surprise when the vehicle gets close to something. "
" I am a Hertz Gild Club member and the service was excellent as always. "
" Rental as promised. Very pleased.. "
" Very busy at pickup but excellent car. "
" The car was great. The employee at the desk was pushy and relentless. We were offered to have our car returned empty and refueled at a rate20% less than actual price of gas. This was a scam. When we returned our car the line was too long to wait to speak to someone. They actually charged us more than the current available price. "
" I purchased the total insurance package. Fortunately the trip was great, and I didn't need to exercise any insurance. But, I think Auto Europe and their contractors have to get together on the insurance. When I checked in, the agent asked me about purchasing insurance. I told her I already had purchased the total insurance package. Her reply was "yes, but it isn't with us, so you will have to deal with us, and then have to deal with Auto Europe separately. Again, I didn't need to exercise any insurance claims, but I can see where if I had, there could have been a problem dealing directly with them, and then having to deal with Auto Europe separately. The question, should I deal directly with the "source" the next time I rent a car? "
" I have been going back home to Ireland for over 30 years, and renting a car almost every time. I would say that this has been the best car rental experience I have had. "
" Excellent, as always. "
" Dollar was efficient, they provided a good car comparable to the one advertised, it was ready more or less on time, and the return was extremely easy and convenient. I note that Dollar is not advertised on any signs near the airport, and people trying to find Dollar should know to to to Hertz/Thrifty. "
" Counter man a check out Very Helpful! Same with check in man! "
" Hassle free and your telephone operators were very helpful when my flight was delayed to ensure that the rental was adjusted and the car was ready when we did arrive. Was great to have the Collision Damage insurance in place through you. In times past when I've rented directly from the rental car agencies, I've felt pressured into buy very expensive insurance. I do have a question about personal injury liability insurance. Didn't seem to be an option. "
" Very efficient. Good car. No hassles. "
" Your service was great. I called a few times to double check things and you folks were always patient and helpful. "
" The cars are off site. To get the Hertz bus had to go over, down, and over to curbside with luggage, etc. Pain. The line for service was very long. The car (which I was concerned because we need 5 passenger van for folks and luggage) was being washed and we had to wait. The attendant to check us out had 5 cars in front of us. The car had lots of scratches so we had to take 10-12 pictures and the agent also. The drop off was much better however we dropped folks and luggage at the terminal before dropping car. I am waiting for final electronic bill from Hertz to make sure no strange charges. Your voucher was no problem and they didn't try to oversell, just an upgrade which we didn't take because of the cost. "
" Great customer service when I called! Smooth booking. "
" Quick rental. Would be helpful to have list of which credit card companies when booked with them, are and aren't covered for the CDW refusal in Ireland. "
" The rental went well. the process to pick up and drop off was smooth. "
" Everything went very well. "
" Hertz wanted a ridiculous deposit because I didn't purchase their insurance, other than that all went well. "
" Very easy to use website to get car details and pricing. "
" Service was fast and staff very friendly. "
" Easy to use. "
" Very easy pick up and drop off. "
" Representative was very friendly, knowledgeable and helpful. The car was new, and a great fit for my family. Return was fast and no problems. Thank you for a great travel experience. "
" Great service! "
" The pick up point was extremely busy, so there was a bit of a wait, but everyone was helpful. The check tire pressure light came on in the car and even though I put a small amount of air in the light never went out. Hertz in Killarney was not able to clear that message from the dashboard either. But the car performed well. "
" Very good "
" Very helpful "
" Happy I could get all the rate and insurance information upfront. Disappointed that the car didn't have a/c as it rained most of the days we were there. Paid a lot for a bare bones car. The car rental for 12 days ended up being almost as much as my plane ticket. "
" Pickup was a breeze. Happy we didn't have to travel to n off site location to get the car this time. Wasn't happy to find I had to pay yet more insurance to cover the tires and wheels. Thought I had everything covered beforehand. But it is Ireland, the world capital car insurance racket. "
" We were a bit late picking up our rental and Auto Europe was very helpful communicating to Hertz that was the case. "
" The pick up and drop off were very efficient and the agent helping us was polite and friendly. However, we did not appreciate the direct efforts to attempt to have us upgrade our rental car size, saying that our car would not be comfortable for such a rental. Our choice was based on knowing we would be adjusting to driving on the left, driving on very narrow roads, and only needing space for two people. Although we clearly communicated this, the agent did keep trying to have us update. Again, he was very friendly and polite so we did not feel mistreated. "
" Picking up the car was smooth and easy, also drop off was efficient. "
" Excellent "
" Simply the best "
" We were tired from a 17 hour flight and when we got to the car rental office they were so friendly and explained everything to us with a smile. I don't remember her name, sorry, but she was nice. We got our car and pointed out the damage on the car and had them note it on our contract which they did. When we turned it in they got us out of there in 5 minutes. The van that took us to the airport was great. He also was so nice and what a great job everyone done. We are returning next year and will go to the same car rental to get our car. "
" Like I said early everyone was great. "
" Process worked perfectly for me and all details were as disclosed in the rental agreement. My one suggestion would be for all of the rental companies to consider 2 complimentary passes for the ETOLL. One for traveling the M50 on arrival and one for traveling on the M50 back to the airport. I had quite a challenge finding a place to pay the toll during the first 24 hours but managed. I then went online and prepaid for enough passes to be able to travel without trying to remember to pay the toll in person. It is a crazy system for tourists renting cars. I have no idea how long the prepaid credits last but I left 4 which should give the next person to rent the car a few to get started. Hope they get my note. "
" The Sixt desk was available in the terminal where I arrived. It was well staffed and even though there were a lot of customers coming in on early morning flights we were all served in an acceptable amount of time. The car was in perfect condition and the size was what I had requested. Their shuttles serviced the terminals in good time so not much wait for that. The car was ready and full of fuel and I was on my way. The staff was very personable. "
" The booking was a pleasure. The agent was pleasant and answered all our questions. "
" They were efficient friendly. After booking through auto Europe I thought I had all the insurance a guy could have. But they explained the most likely damage to wheels and tires wasn't covered. Also not too happy about the force payment of the M50 toll. Our route never took us on the M50, so we paid for what we didn't use. "
" It was actually with Hertz that the rental was processed, but the experience was equally satisfying "
" Efficient with excellent website detailing the options available. "
" Was fine helpful. "
" We went to three locations before we even got the car. Wasting time. The roads were way to narrow in the small cute sea side towns. Our car was full of dents and scratches. We got hit badly on the passenger side door. Luckily we had the extra insurance. This experience was not worth the money and fear factor. "
" It was user friendly through the whole process from making the reservation to picking up and dropping off the car. "
" The reserved car was not available. The car was a little small for the 5 of us but it worked. I was grateful for a smaller car on the narrow roads of Ireland. "
" No issues "
" A bit sloppy on arrival, but we got there. Car was great, and the returning process extremely efficient "
" I have always found the employees in Maine to be very helpful and the rentals I have booked have always been without problems. It is extremely comforting to be calling and speaking with local (i.e., Maine) people and not some man named "Jason" in India with an accent too thick for comprehension! "
" I have been a very satisfied customer of AutoEurope for 9 years. However, this experience with Sixt was MUCH LESS than great. First off, when we picked the car up, the desk attendent gave us a HUGE scare lecture about the company's nastiness if any damage were to occur so we felt obliged to pay an ADDITIONAL $250. At the pick up office a customer was SHOUTING his extreme dissatisfaction at the employees and advising all us customers to leave. When we tried to return the car NOBODY AT ALL was manning the return desk so a group of us had to finally throw our keys at the airport shuttle van driver in order not to miss our flights! Sixt has some major problems, I never had such bad service from the other providers. "
" Very long wait at the airport, but the customer service was good and the car was excellent. "
" Easy to book and use. "
" Extra charges were added after returning the car with no notice of why. Pick up and return process were a little difficult as well with the location being off site and there not being anyone there for early morning flights. "
" Every I dealt with was knowledgeable, pleasant, helpful, and efficient "
" I pick up my car at the auto lot instead of the airline terminal. Personnel at the lot were pleasant and helpful. The pickup experience was very inefficient. I was the fourth person in line and it took 45 minutes. Only two of four desks were manned. When the line stretched out the door, one more agent started working. The fourth desk was never manned On the second day, the low-oil warning light came on. The dipstick barely touched the oil level, indicating inadequate attention to maintenance. Sixt's approach to insurance was deceptive and unacceptable. My complaint to Sixt and their response is in an email exchange that I will forward separately. "
" I have been using Auto Europe for over the past 10 years for all of my car rentals in Europe and the Middle East. Your rates are the best (I check once in awhile) and your customer service is just great. "
" No pressure at the counter for any adds on. Pick up / drop off was easy and close to the airport. "
" Very pleased from start to finish, both on-line and over the phone to figure out a problem. They helped me find a company that would accept a 25 year old driver in Ireland, and at a good price. "
" Outstanding! Better than any service I've seen at Enterprise in the United States. The Dublin staff was personable and professional. "
" It should be clear that Dollar will place a $2,500 hold on your credit card if one buys insurance from Auto Europe because Dollar will use the funds to repair the car and then the customer can make a claim to Auto Europe. If one does not have a $2,500 capacity on the card then one must buy insurance from Dollar. Auto Europe ought to have this worked out with Dollar for a direct Dollar to Auto Europe claim. "
" Dollar's paperwork ought to provide an address for return of the car. There is a map but in the age of Google and address is better. "
" Excellent value and great auto through Hertz. "
" Excellent "
" Very easy to book, get information and price competitive. "
" They need a larger shuttle bus, since they share with Hertz. The counter clerks were efficient and knowledgable. I took a video of the car before leaving, noting the small dings, etc. When I returned the car, the gal noticed a 1/4" white mark in the right rear quarter panel. She said it happened when I had it and I told her I had a video of it before leaving. She filled out a damage report and said it was okay for me to sign it since I had I purchased insurance. I refused to sign it and she said it was okay, she would let it go. This felt potentially dishonest and that prior damage was being put into a client with coverage,for a mark that looked to me could easily be polished out. "
" Great prices; easy to deal with on line; love having the option of all insurance and no deductible; the GPS system worked well and being able to program it prior to the trip was also great. "
" Very easy to use and everything was as expected. No surprise or hidden fees. "
" Staff was extremely pleasant even after dealing with the weary and not-so-pleasant travelers in line in front of us. We decided to upgrade from a standard shift to automatic vehicle and they accommodate us without a prob Lem. The driving intructions they provided were detailed and helpful "
" When I arrived the car was ready as promised. From my walking in the door to driving out of the parking lot was less than 20 minutes. Very pleasant experience. "
" Easy to find the kind of car I wanted and reviews of the rental companies. "
" Pretty painless process. But knew about the insurance up front so was not surprised and purchased insurance with the car rental before hand. "
" DO NOT RENT WITH HERTZ IRELAND. After waiting over 2 hours, Hertz indicated that the SUV that was reserved was not available and the alternatives were a car that would not fit our luggage or an 8 passenger van. After much discussion Hertz promised a discount off the normal upgrade charge for a slightly bigger SUV. At the final billing the promised discount was not provided and Hertz inappropriately charged me for an extra day. The local representatives were no help and the customer service agent at the main office basically called me a liar. What a very frustrating way to end a nice trip. "
" They worked with me to find an upgrade when my needs changed. "
" Very friendly, efficient. "
" Dublin is great but those guys in Sicily are really grumpy and add on some bogus charges which are being investigated as we speak. "
" friendly and very helpful "
" Long line at this location was kind of a bummer "
" I was happy to find a company that could offer me affordable rates for renting cars in Europe. One thing that you may want to do is offer your customers the chance to rent a diesel car because it is cheaper at the end of the day. "
" They were very helpful. We ended up upgrading to a diesel car. Which was great. We put petrol in our tank once... this after driving all over Ireland. "
" Continued excellent experience with Auto-Europe, as I have come to expect. "
" Friendly, and efficient. My vehicle needed lots of work. The front end vibrated at higher speeds, needed gas top off at pick-up. "
" Seems like a good deal, no red tape and complicated booking process "
" Friendly service staff and professional. However, first car I was offered was two years old, so rep "upgraded" me to a one year old car after I mentioned this. Ireland doesn't accept credit cards to offset certain insurance liabilities on auto; in the end not actually clear to me if I was getting a good deal or not "
" Everything went pretty well. "
" Run of the mill service. "
" Nice vehicle, very friendly people. "
" Nice vehicle, very friendly people. "
" Everything was satisfactory, especially the car that did not fail us. "
" Sure made it easy "
" They made it easy too "
" They didn't have my reserved SUV and put me into a smaller car without a rate decrease. "
" Auto Europe provided a simple, fast and economical way to arrange a car rental. "
" The process to pick up the vehicle in Dublin was quite positive. The Hertz employee (Edward) greeted us with enthusiasm, and he was properly professional. He viewed our specific vehicle needs and selected a car that best met our requirements. He explained the insurance options clearly. The car was good. The existing scratches/dents were clearly identified on a photo. "
" Car was fine. Pickup drop off went well staff at Hertz helpful. Delivery of garmon as indicated. Garmon led us on wide-goose chase on 'L' level rods a couple of times. I will never fully trust such equipment. "
" See above "
" The process was convenient. "
" Pick up and car return went smoothly. The car was good except the charger did not work, so I could not recharge my cell phone while driving which was a problem as I was using the phone for GPS and directions while travelling. "
" Very good "
" Cab driver couldn't find dollar so dropped us off at airport. Sign age could be better at actual Hertz thrifty lot. "
" It was fairly easy but based on my experience picking up the cars in London and England I do have reservations. "
" The line was extremely long. We had reserved a car on line but when we got there they had to search for the automatic I requested. I was given a Citroen which I was not happy with but they had no other choice. I might recommend but with reservations. "
" so people were nice but their was a huge line of people and took an hour or an hour in half to get car. the whole thing was a cluster. they were trying to go fast but still could not handle how many people which is lame since they should know how many people have reservations... "
" Awesome experience from start to finish. Everything was well explained and occurred as stated. "
" Great customer service over the phone. 100% recommended the full insurance with 0 deductible. Work every penny. More if you drive in Ireland. "
" They need to improved their customer service at the rental facility, very rude agent. Car great and return process very easy "
" Was painless. Very good "
" Everything went smoothly until it came to return car at Dublin airport. Took us 45 min to find where to return car and we almost missed our flight. Very poor instructions on how to find agency! "
" Was very pleased with Michael at Cork airport before, during and after the transaction. He's a keeper for Hertz. "
" Due to inventory inadequate to the demand, I was forced to pay $500 more to get a car with automatic transmission. That was my second car. The clutch went out on the first Hertz car within 5 miles of the airport. " Given that the hedgerows grow right to the edge of the narrow lanes in Ireland and this you have no where to go when a lorry is approaching in the other lane (over the speed limited, of course, this IS Ireland). Hertz needs to figure out a proactive way to prevent tire or rim damage instead of driver punishment (fees) which force a choice between a possible head-on accident or riding the stripe on the left of his lane. Lest you think this is a always a driver issue, I used to Autocross which requires high driver skills. "
" Very helpful! "
" Good experience, would use again. "
" Pleasantly surprised as I had never heard of them. No problems at all with pick up or drop off. "
" Rental went well, I even got an upgrade. "
" Nice friendly people "
" Our one complaint was the absence of an owner's manual for the car. Not everything is intuitive. "
" The agent was not friendly and did not provide a lot of information for someone driving for the first time in Ireland. We also had to buy insurance because they did not think our credit card covers the insurance. I will NOT use SIXT again. "
" All went well and no problems. "
" OK overall "
" Makes rental easy. My latest rentals went very smoothly. "
" Everything went as expected. No trouble. "
" I have always had good experiences. I rent once or more a year. I get nice clean cars. "
" Hertz is very easy to work with. They provide very nice cars. "
" easy to reserve, no issues during rental period. thanks "
" Very easy pick up during normal hours but drop off after hours was a nightmare! Please make it more clear where to drop off for Hertz after hours. We wasted an hour going back and forth from the parking garage to the rental lot at 4AM because no one at the airport knew the right answer. "
" Very efficient, and it was nice to get the car rental taken care of before we left on our trip. "
" There was a long line so it took a while to get the car at the Dublin Airport. It was a bit confusing as to what to do when we returned our car at Shannon Airport. There was no sign to tell us to "wait here" for an inspector or go into the return office. A lot of people seemed confused as to what to do. Other then that, it was fine. "
" The phone staff is very helpful and easy to deal with. They are knowledgeable. I have used them many times in the past and plan on using them for my next trip. "
" The desk clerk when I checked in was professional and helpful. Upon return, the person who checked me in was rather curt. The bus driver who me afterwards was extremely nice and helpful with luggage. "
" Easy booking, good interface, clear directions. "
" Clear process, very helpful staff, good car, everything was easy and straightforward, and they dealt with my very fairly. Highly recommend. "
" I was extremely happy with Ryan who set up my original rental with me and the car itself. The GPS we rented was amazing and I have no complaints. "
" I am unhappy because they billed me $82.27 after I returned from my trip. I called and spoke to their representative and was told that some of the charges were for "car return fees" and 36 euros were for "miscellaneous fees" The representative was unable to tell me what the fees were for. I sent an email tonight to them requesting clarification on the bill. I did not expect any additional charges and did not know about car return fees. I paid a lot of money for the car and paid for all additional insurance available for the vehicle so I was a bit annoyed at the additional charges. "
" Very knowledgeable staff, and friendly "
" Very efficient. I've used AutoEurope often, for many years, and it's always worked wonderfully. Thanks. "
" Amazingly, I was charged 30 Euros for a 'processing fee' for declining collision insurance, which is covered by my Chase Premium Visa card. Additionally, there was a 5 euro debit/credit card fee + a 'location service charge', adding up to 79 euros. This was outrageous, unexpected and essentially a rip off. I was not a happy camper and I think AutoEurope should notify customers like me that, in addition to the normal charges, there are MANY additional fees coming from Hertz's policies. I would NOT use Hertz again in Ireland. "
" It was an amazing rate and there were zero problems. I'll always try you guys first. "
" We had a great car and pick up and drop off went smoothly. "
" Nice people, nice cars "
" The site was clear and easy to use for booking a car. "
" Arriving and renting in Dublin was quick and easy. Departing was slightly chaotic, the process of checking out was unclear. The over-filled shuttle sat for about 20 minutes, then squeezed a few more folks on before leaving. "
" I meant to order our navigation GPS from AutoEurope but it never said you had to call so I selected the one that was offered online and it was the Hertz version. Not what I had expected! "
" The car was great. They got us taken care of very efficiently and it was a smooth pick up and drop off. We also rented a car seat for our toddler and it was pretty much a joke. The buckle wouldn't fasten half the time or locked up and we couldn't get him out. There was no way to strap the seat in securely so it slid around the backseat. It was clean though! "
" Very simple snd good "
" very good "
" They are a fantastic company, they take take of any problems you have. We have been using them for over ten years - their customer service is the best. "
" Polite, professional and helpful service. "
" Excellent customer service. Great vehicle. "
" No problem with Auto Europe as far as making reservation and they helpful when we needed to make some changes. "
" They gave us a car that was scratched and dented and then of course wanted us to purchase deductible insurance which we did because when we returned it we were told we'd be responsible for any damage. Since we knew we'd be driving a lot (700 mi.), we asked for a lower mileage, newer car for comfort but they insisted they didn't have any even though we could see some on the lot. With the extra insurance and fees, we paid an additional 378 euros for a car that had 65,000 kms on it and was very uncomfortable. "
" Very efficient personel. Everything went smoothly from checkin to the return. "
" Same as above. "
" Easy process and prices offered were best. "
" Bait and Switch. Car reserved at low price was not available. More expensive car offered, Car required servicing. Had problem withe tire sensor, which showed problems with right front. Called road service, was told would have to replace tire to the tune of several hundred dollars, called someone local to examine tire. Sensor was faulty, tire okay. Will not use them again! "
" I am completely pleased with my experience renting with AutoEurope and dealing with Sixst in Ireland. "
" Couldn't be better. "
" Took me a moment to find on my reservation print out which company I actually booked with. "
" There are no signs for 'Dollar' as you leave the airport to got to the rental car lot. There was no one at the airport desk and it had a sign to go to Hertz, after waiting 20 minutes in line, I was told they couldn't process it and to go to the shuttle bus, very frustrating. Then waiting in another line for another 25 minutes and saw two employees leave and leave just one person on the desk. "
" We were very impressed by the person who helped us rent the car, she was very helpful and gave us great directions. On our way back the GPS quit working (it was in and out the whole time), and when we dropped off the car, the person checking us back in told us he couldn't do anything about it. That seems wrong and we felt it should have been credited back to our account "
" Great, when I talked to your home rep, the service was great each time I called, trying to get a lesser rate "
" Fast service at the airport, and very helpful, when we returned the car, it was easy check in. "
" Car was perfect. The GPS was not. This routed us to neighborhood lanes and to dead ends. Very frustrating. We ended up using a map. "
" Been using auto Europe's services for 13 yrs and never had an issue. "
" Always have had a decent car with them but if you want a gps the upgrade to get one is sometimes substantial "
" I was with Thrifty not Dollar "
" The service people were good. I appreciated them bringing the car to the terminal because I was in a wheelchair. It would have been difficult taking a shuttle. I did not like the fact that the tire on my car had been damaged before I drove it and therefore I needed to put in air "
" Great value "
" Very friendly, very professional "
" A little tough to find. Is advertised as Thrifty, not so much as Dollar. "
" Reps were friendly, helpful and efficient. No problem upgrading to a larger vehicle. "
" Hertz people were very nice on pick up and return. We have no complaints........car was great. "
" Pick up in Dublin was convenient and easy to return at the airport. Nice job. "
" We were upgraded to a Mazda 6 Sport, 6 sp manual with diesel. Car was great. Everything worked out well. You may want to advise future renters that Dollar is owned by Hertz and look for the Hertz/Thrifty/Dollar shuttle to pick up a car. "
" Owned by Hertz; look for the Hertz shuttle. "
" Efficient and helpful. "
" Efficient and helpful. "
" Smooth online reservation and communication. Price competitive. "
" The line to get our car took 60 minutes because only 2 customer service agents working the desk. There was more than 30 people in our line waiting to get cars . "
" No problems. Quick check in, good car, prompt return. "
" 16 day rental. Opted for upgrade to diesel Passat, paid 155 USD and was satisfied Was a little surprised when returned car and had additional charge of USD 95.86 for: credit card fee, administration fee, location service charge fee, tax code A, and exchange rate conversion charge. Use my comments to prevent similar surprises to others. It is still a good service, a good price and fair deal and you should strive to prevent the unexpected. I have used your company many times and will again. "
" Same as above. "
" The car and service were fine. I had total insurance coverage and blew out a tire. I was informed my credit card would be repaid the total cost of the repair/ replacement in a few weeks, once verified. I hope it will without me having to chase it down. Thank you! "
" Everything was fine, but I blew out a tire and had it replaced. The station agent informed me the full amount will be reimbursed back to my credit card on file. Pending that action, everything was great! "
" I don't normally pre-pay for reservations but a few people recommended Auto Europe to me after a bad experience with another car rental company in Ireland last year. I was impressed when they refunded me the difference in rates twice after a rate reduction between the time I reserved it and actually used it. "
" The staff was very pleasant. We rented a wi-fi hotspot along with the car but had issues being able to actually use it. I called and left a message with their customer service department. I was upset that they didn't call me back within the 24 hour window they promised until I got an email from my credit card company notifying me of a refund from Sixt equal to the cost of the hotspot rental fee. A phone call or email directly from Sixt would have been nice, but the refund was even better. "
" Everything about the rental went smoothly. I would definitely book my future European car rentals through Auto Europe. "
" The experience was very positive. "
" this company handled my initial change rqsts very well and promptly. overall, good service. "
" overall, a good experience, but i felt like my provided car was not quite the class reserved. "
" Genuinely always been happy with the service they provide. This time we were helped by Fynn Hedison, the GPS manager, and he was absolutely exceptional. I don't know if I have ever had anyone go to bat for me in a situation that came up like he did. Incredibly helpful and professional. "
" Rental was seamless and went well "
" Car was great - GPS (sat-nav) was difficult to figure out and wanted to keep shutting down "
" Friendly reps, clear price listings, good insurance rates, good follow up with rentals. "
" Initially we had to trade our car for another car. Our low pressure lights for all 4 tires stayed on and would not turn off. The tech told me it was a sensor malfunction and I believe him but I still don't feel comfortable driving a car that I rented with low pressure lights on. Our traded car was great, sleek and performed great. I did upgrade to a diesel and the price was fair. Otherwise the counter reps were very helpful and friendly, offered me a trade without hesitation, very nice people overall. "
" The website could use a redesign "
" Car worked great! Was sad that the SUV didn't have AWD though. "
" I have used Auto Europe for more than 20 years and am very satisfied. My only suggestion is that more information be given about specific amounts that must be paid locally - fees, local taxes, etc. - to allow the customer to calculate probable total costs for the rental. "
" Signage needs to be improved for DOLLAR. The few places where signage is found, the sign is incredibly small. "
" The only issue we had was with the return. Dollar was aware we would be returning the car around 10pm and told us to bring it back here (where we picked it up). When we did this it was closed and we were led on a wild goose chase to another closed window in a different area. Then we had to park the car and take the elevator up 3 floors to the dollar desk which was closed and then we had to go to the hertz desk. It was extremely confusing and frustrating to be sent here and there late at night in an unfamiliar airport whilst driving on the opposite side of the road! "
" I use Auto Europe exclusively in Dublin as I find that the range of options suits my needs. "
" I really like Hertz for their service quality, their cars, their ease of interaction and their flexibility. Customer service at their office at the airport is superb and they always meet my needs. I would really encourage Canadians to use Hertz as they understand the Canadian coverage on our VISA cards (notwithstanding the EURO5000 hold which would be a problem for many people as it is about Can$7,500 and requires a large credit card limit). Hertz patiently allows calls to VISA to ensure that the hold can go through and I have never had problems with them on small nicks on the car (a problem in Ireland given the size of parking spots everywhere). They use digital technology and give a picture of car before pickup. "
" The agent did a good job of explaining our options. "
" The only snafu was with the GPS, but it was resolved the day before we departed, just in time. "
" had to change my reservation twice and both times the people i dealt with were very helpful "
" they were very friendly and helpful "
" Everything was great, but they put a 2500 euro deposit on my credit card for not taking out the full coverage insurance. We tool out insurance with the 2500 deductible, we thought 2500 euros was ridiculous. "
" Pickup line extremely long -waited in line over an hour to get the car. Otherwise car was entirely acceptable. Drop off was efficient. Could not recommend to others due to the long wait at pickup. "
" Very professional and courteous "
" Very good "
" From the time we got to the car rental at the airport, shuffle to pick up the van and waiting to clean one up was a 2 hour wait before exiting the gate. "
" Love this company. Use them six months a year for the past 10years. Professional and courteous as well as friendly and always helpful. "
" Very good but always long lines to get your car. Polite and friendly staff and always a nice car. "
" My reservation done through Auto Europe was good and easy enough to set up "
" I did an upgrade to a mercedes. The car was supposed to be Diesel and to have a built in GPS. The person kept confirming these two points. Yet when I got the car, the GPS was not loaded for Ireland so did not work. The fuel ended up being Gasoline. When I went back in, they said that they do not have other cars and handed me a GPS device. The car worked fine but these 2 point are inexcusable. "
" Got off the plane found the rent a car company and away we went. Easy to return at airport as well. Good Deal "
" Only problem I had is that I thought car was at terminal and we had to take a shuttle. Other than that everything went well. "
" Great company to do Business with-- "
" Grat Rental Company and upgraded at a very reasonable price---will do business with them again. "
" Would have been helpful if the attendant reviewed the features of the car. "
" The whole process went smooth. I actually received the car I reserved, with no hassles! "
" Doesn't get any better. "
" Very helpful and friendly. I felt welcome to their country. Irish, just great people. If I was going to make the perfect person, I would start with the Irish and then build on from there. "
" great little car, no hassle, friendly people. "
" great little car, no hassle, friendly people. "
" Always a pleasure to work with and very customer focused "
" All was great, the location we picked for pick up was quite a distance for us to walk but they were friendly and polite "
" For this portion of our trip our experience was positive. "
" It was easy to book with Auto Europe. I even called back to change my original reservation for the car and they were very helpful. The only confusion I had was that I had selected and paid for the "Inclusive Rate" with liability/fire insurance, collision waive and theft protection (with deductibles), but when I went to pick-up the car they acted as if I had no coverage and I ended up paying another few hundred dollars for the coverage I thought I already had. What I thought was going to be a $184 rental turned into an over $500 rental. "
" I'm not sure if this was Auto Europe or Hertz, but as I mentioned above, I thought my rental included liability coverage, etc. as that is what I had read when I made the car reservation, but the cost of the rental ended up being over $300 more than what I anticipated once I added a GPS (minor cost) and daily insurance coverage. I was also a little disappointed that no one showed me around the car or even asked if I knew how to drive on the left side of the road. I kind of had to wing it and figure out the car features myself. "
" Easy check out and check in "
" didn't like the gas fee, which was not fully described to me during busy pick-up time. "
" Everything went smoothly. You saved us quite a bit of money. "
" Great outfit. Very well trained staff, especially when we picked the car up. Explained all the options clearly and did not pressure us to take things we didn't need. Car was great (VW Passat) and worked perfectly. Return was easy, and they even took us directly to our hotel rather than the airport terminal. Could not have asked for more. "
" The reservation process was easy and the support received in the way of email updates was straightforward & clear. "
" Very professional agents assisted me initially, when I had to change my voucher for a larger auto and then again by refunding some of the rental fee when the price of the car, based upon the "best price guarantee", I had booked lowered the rental charge. "
" The initial process for obtaining our rental car in Dublin was an ordeal. It took us over an hour, between the shuttle and the long line at the rental location, to get the car. However, we were delighted with the leg room in the diesel Jetta. When we returned the car it was a breeze. "
" Nice system to get good deals in other countries. Wish we would of had deductible options explained better, however it was a very smooth process. "
" Declan was awesome and the car we got was exactly as expected. What we didn't expect was the great gas mileage for a sporty car. Great service and clean ride. "
" Very easy, efficient and good quality car "
" Same as above -well done "
" Good prices and good car. "
" Great price and good car. "
" We always use Auto Europe when we can "
" Easy, accurate, nice staff. No real problems. "
" Very nice young man at the counter in Dublin airport. Again a nice, clean Peugot, but this one had the SERVICE light on and it never went off. I shouldn't have to worry about whether a rental car needs service or not. Also PLEASE PUT THE RECOMMENDED PSI TIRE FILL PRESSURE SOMEWHERE OBVIOUS SO PEOPLE NOT ACCUSTOMED TO YOUR VEHICLES WILL KNOW WHAT TO SET THE AIR PUMPS FOR. Also, there was NO MANUAL in the car, leaving me to guess how to get the gas door open, etc. I understand people steal them. However, if you simply pre-charge the manual replacement cost and then refund the money if it is returned, you won't have that problem. Or you could offer manuals for "rent" - but to have no manual in the car is just stupid. "
" Great service. Saved a lot of money going with AutoEurope "
" Great rental service company. I would rent again. "
" I booked online and called twice with questions afterwards. Your online service is excellent and your phone service is amazing. Both agents were professional, friendly and thorough. Highly recommend. Ireland is tricky with regard to car rental - I got to Hertz with all questions answered in advance. "
" Our agent was super friendly but we were delayed due to a wait for auto transmission cars and a front light bulb that needed to be replaced. "
" Auto Europe was very supportive with our car rental. Not only did we need to change the dates of our rental, we later had to change pick-up and drop-off times. Both changes were accomplished without incident. Thank you. "
" Though the line was long, our agent provided the car and rental information we needed. There were no surprises. We received just what we had anticipated. "
" Competitive prices, good quality. "
" Excellent customer service, very helpful, very efficient. The only way to improve would be to provide a way to pick up and deliver the vehicle at the Dublin Airport rather than off site. "
" Pleased with responsive service. The rental went flawlessly. "
" Helpful, efficient. Car performed very well. "
" Excellent. "
" Great except for all the upsell attempts at the pickup counter. "
" Everything went well except for having to wait for the car over one hour beyond reservation time. "
" This rental was trouble free. Helpful customer service when we called to verifiy what our CDW did and did not include. It turned out that everything except tires and wheels were included and for a few euros at the counter, these were also covered by an optional insurance. "
" The check-in and check-out process were smooth. Hertz representative was professional and courteous. We had no problems. It definitely made our stay in Ireland that much more enjoyable. "
" The only fees not included is the Airport location fee and the window and tire insurance. These should be options via Auto Europe so there is no extra fees at the car rental pick-up / drop-off "
" Awesome car. Only negative is that I was charged for the window and tire insurance when I did not ask for it and I was not given the option to take or to decline it. "
" Great cost, easy to alter reservation, no problems throughout rental "
" In-airport counter being able to give me car was very useful (previous rental I had to queue for a long time) "
" It was easy and simple. "
" Friendly folks and great service. "
" great value, easy booking "
" stressless! "
" Good value "
" Very nice gentleman. Explained everything. "
" Has always provided great service, used them for many years. "
" Surprisingly easy pick-up and drop-off. "
" pick up was very easy and selection was very good, easy to deal with. "
" as above, good selection of cars, no hassle if car was not ready to go do to service, other models where given to select from. "
" very easy, dependable and thorough! Thanks for the great car! "
" It was honestly a better car than we all expected. It was nice to have AC as well as a 4-door! Appreciate getting the better end of the compact car! "
" Easy check in and check out. Pleasant personnel. "
" Car was fine, however it cost EUR20 for the taxi just to get to the rental location from the city centre! "
" It was fine. "
" Little hard to find at first. "
" always very easy to deal with. this was our third time using your company and another good experience. "
" Booking was easy but types of cars available were too few and their space especially for luggage were hard to determine, resulting in us needing a larger car. Thus additional cost almost double what I had paid. "
" Pretty good except for space issue - needed larger vehicle because Nissan Quasqai size was misrepresented "
" Brilliant service and car. Only negative is the 1500 euros held by car rental co. For security. We were unable to use that card during our trip because of credit control. "
" As above "
" Smooth. No problems whatsoever. "
" Perfectly fine. No problems whatsoever. "
" The agent was quite helpful and he got us out quickly. "
" We were told honestly about the existing damage to the car we hired. At the other end, dropping at Shannon, it went well. "
" It was everything promised. "
" They were explicit in the terms of the extra insurance so I understood my options and I was happy that I got it. I followed their instructions when the car got sideswiped in the parking lot and did not have to pay any money when i got back. "
" Very satisfied. We had a very nice vehicle that met our needs perfectly. We also had a diesel vehicle that saved us lots of money on gas. "
" It was quick and easy. No delays in getting the car and being on our way. Check in was even easier. Drove right up, they directed me to a parking space. Cleaned out the car and was on my way in minutes. Car was in excellent condition. "
" It was quick and easy. No delays in getting the car and being on our way. Check in was even easier. Drove right up, they directed me to a parking space. Cleaned out the car and was on my way in minutes. Car was in excellent condition. "
" Explain the insurance options ahead of time and/or offer insurance plans so that we do not have to be hassled by counter reps "
" Felt like I was taken advantage by their insurance policy. They forced me to get insurance even though my credit card company guaranteed they would cover the vehicle and I should decline the insurance. The way they put it was that even if I declined insurance, they had a $35 "admin fee" and they would put a hold of $5,000 on my card. So for their $38/day (extra $3), that was the 'smart' thing to do. The car costs $19/day yet the insurance was double the cost. "
" The experience with Dollar was fine but the car itself was very uncomfortable. It was very difficult to get in and out of the car without banging your head. This was the worst car we have received in all of the years renting with Auto Europe. In addition it was difficult to determine where to drop the car at Shannon Airport because the signs for Dollar were so small. "
" For my County Donegal coastal drive, Auto Europe gave me the best car rental rate by far! "
" The staff at Hertz at Dublin airport were friendly and accommodating. I even got a free upgrade! "
" Was a little confusing that the damage waiver was not through the rental car company. Didn't get the exact car specified though not a big deal. The price was great and everything went fine. "
" Was hard to find the rental car company since it doesn't say Dollar on most signs but says Thrifty since I guess they are the same company here. "
" I had a wonderful experience wiht Auto Europe. I had full coverage, no deductable . However I found out that it does not cover flat tires. I could total the car and walk away but had to pay out of pocket to patch a tire. I thought that was odd. Other than that it was the best ever. Thank for everything. "
" Overall I thought they did a great job. The only concern was when I got a flat tire in Galway and called for help finding tire service and was told there was none. My hostess at the B&B was able to make some calls and had my family on the road within an hour. "
" Easy registration and pick-up process - very smooth and the attendant was professional and knowledgeable!! "
" Easy and convenient "
" Car was okay. Not great, but no problems. "
" What you see is what you get! "
" Returning car is a little confusing with regards to finding and entering the Hertz return station but other than that all was good "
" I liked that the cost was all inclusive . No surprises at the rental counter. "
" We waited for the shuttle when we arrived for almost an hour. "
" Excellent service - perfect car for our needs and very good value. Check in and out was fast and efficient. Would definitely use Auto Europe again. "
" At Dublin airport Hertz handled our booking and were very efficient. Thanks "
" Efficient and pleasant staff. "
" Desk staff were pleasant and efficient. Advised of savings regarding prepaying fuel charges and offered an upgrade, which proved useful. "
" Booking over the phone was very easy. All our questions answered. It was recommended we order the GARMIN ahead of time instead of ordering a car with a navigation system. The GARMIN was the most frustrating thing about our trip. It was not user friendly and could not quickly switch to a new route. You could not see route ahead of time and so kept missing turns and had to wait for it to re-route. We finally gave up and called our phone service so we could use GoogleMaps. "
" SIXT representative was friendly. We did have to wait quite a bit when we arrived for someone to help us. They had more customers than representatives. When we turned in the car it was just slightly less than full. We were told it would be a $50 charge. We did not have time to leave and find a gas station so that was disappointing. To charge us the difference to fill it we were okay with but to just charge a flat rate. I guess we should have read our info more carefully. "
" Excellent service, excellent car. "
" We encountered no problems. The car was comfortable in every way. However, it would be a good idea if Auto Europe would give clear instructions how to pick up a car from the provider. In our case it was the first time we hired a car and found it rather difficult to locate the exact location. "
" All in all positive. Hertz should however consider that some of the clients are hiring a car for the first time (as we were) and should therefore explain procedures more clearly. "
" Auto Europe and all rental agencies should inform any person interested in renting a car in Ireland, Scotland and Wales that if they chose a manual transmission, that they would be responsible for the cost of the Clutch if it goes out while being driven by the person. This is Russian roulette. You can pick up a car and if the people who rented the car before you damage the clutch but it doesn't actually go out until you have it, you are responsible. "
" Decent car and friendly customer service "
" I was very sFatisfied with both of my rentals,the both cars where good enough for my needs. The only issue I had was when I returned both cars there was an extra fee for location service charge F which was not mentioned to me when I did the reservation. Each fee was 35.00 Euros "
" Everything with Dollar was very good except for the above extra fees "
" I did not expect to pay an additional $110 once there but everything worked out ok "
" Minimal wait at pick-up & drop-off Counter people were friendly & helpful Auto (Cactus) was clean & ran well "
" See above "
" easy check in and good service. I was confused as to whether I was dealing with Auto Europe, Dollar, Thrifty, or Hertz as they were all in the same location. It all worked out "
" The Dollar counter was difficult to find as it was under Thrifty and I had to take a Hertz bus to the check in. How Auto Europe fits in this is beyond me. "
" Checkout took very long and they were pushing hard for customers to upgrade and pay extra. Car was good. Initial rate was honored, though. "
" It was very good except for the line...Took an hour (at least) in line and we had trouble locating where the dollar office was. Other than the time it took to get the car, we were very happy. "
" for one who has not rented a car in Ireland before, it was a great relief to find a web site that offered the breadth of services and information found on Auto Europe "
" the car we had requested was ready and available, even though some schedule changes had us arriving a couple of hours earlier than we had asked "
" Very good "
" Car was good but if if you arrive on a busy day you can wait an hour for your car, they have to figure out a better way to do this. It was like this both times I rented from this locations. "
" Very efficient, easily managed web site and options, prompt delivery of confirmation materials and voucher. "
" The reception staff was helpful and informative, friendly and courteous. "
" The booking process was simple and informative. "
" The gentleman that checked us in was very nice and helpful. The one I got my car from just basically handed us the keys and said here you go. I felt there should have been a little more explaination of the car. That was the first time driving that type of car and the first time on the opposite side. "
" This was a great decision on our part to go with Auto Europe to rent our car. Everything was taken care of before we arrived in Ireland. Getting the car, installing the GPS, and dropping the car off at the airport was easy and very efficient! "
" Very easy - everything went smoothly and efficiently. "
" The Nissan Quasqai was a nice vehicle and got great fuel economy. The only problem I had with it was limited visibility. I had to rely on the backup camera a lot or have my wife direct me. "
" A car was available even though we arrived about an hour earlier than anticipated. "
" perfect car at a fantastic price "
" fine "
" The cost were high, especially after we added in the under 25 charge for our driver. Overall Car worked fine, no issues upon return. "
" Staff was extremely professional. No comments or suggestions. "
" Had never rented a car for travel overseas. It was a good experience and no added charges after we arrived. I would rent from AutoEurope again. "
" Agents efficient and friendly and answered questions. No additional charges to surprise us. I do think they should have mentioned the toll charges on M-50. It was a bit confusing but after registering on line it was OK. Another resident told us what to do. "
" Easy to use. I received a fair rate on my car rental along with great service. "
" I would suggest that Dollar allowed you to see the vehicle and its condition before forcing you to sign their contact. Every rental company in the US does indirection before you leave the lot. I had to agree that the car was in the stated condition without seeing it. "
" Rates and car type easy to understand and book. Booking went well "
" Did not appreciate being charged at drop off a 30 euro administrative fee and 5 euro for foreign exchange fee. Upon returning to the states, I contacted Chuck at your customer service dept. He credited us with the 35 euros. Thank you!! "
" Initially they rented me a very old car with a poor clutch, larger than the class I had ordered. I was in a hurry, the sales person insisted I needed a diesel car because I was traveling across Ireland and I would save on fuel costs. Untrue. it was the start of a holiday weekend and there were crowds piling up. One day later I returned asking for a new car, petrol fueled, smaller, which they happily supplied and refunded the extra I had paid for the balance of my rental of the larger car. Poor sales, good customer service. "
" Good service, work with vendors (Hertz) that provide clean cars that work and are current. "
" All good. "
" got upgraded to a diesel with minimal cost. Car rand great. Christy was great at the Hertz counter and very helpful. "
" Easy booking and good communication throughout the rental process. "
" The desk clerk was very pleasant, helpful and thorough in his explanation of the car, rental policies, coverage, and driving in the area. Much appreciated as someone new to driving in Ireland. "
" Car was ready as planned. There were unplanned extra costs - see comments below. "
" Over and above fee paid to Auto Europe, Hertz charged a 30.00 Administration fee a 5.00 Debit/Credit Card fee and 26.43 Location Service charge. These should have been more clearly explained in original quote. "
" Price was very good; web site easy to use. "
" They were awesome. I made a mistake and put the rental date a day earlier than I should of. When we showed up at the airport we were panicked and devistated. They said our reservation was cancelled and they didn't have any more automatic cars. However, not only did they still honor my voucher and the great price you negotiated, they also found the automatic we needed - even thought they could have probably rented it at a much higher price. They made our vacation experience a wonderful one. We are so grateful! "
" Very easy to set up... pick-up happened without a hitch. We were offered the upgrade we were promised. All good. "
" We were offered an SUV at a slightly higher cost and took it and it was great because we sat higher in the seat while touring around. The Hertz rep was very nice and helpful and they gave us a great map for navigating. "
" The pricing was the best that I found anywhere. I appreciated the clear instructions that Auto Europe provided and I felt that if I needed their help, they would be available "
" They did a good job, and didn't apply pressure to purchase a bunch of additional insurance, etc. I arrived earlier than my reservation and they were able to accommodate me. "
" Not ever visiting or renting a car in Ireland this site helped quite a bit. "
" The an we rented was in great shape and mechanically sound. It's nice not to have to worry about your transportation. "
" Our only "issue" was that clerks were not well-informed about ferry insurance. Yes, they knew that it was required if we wanted to take a car from Ireland to Scotland. But they did not realize that AA will not sell insurance to non-UK residents. So we ended up having to do two rentals, which was not so complicated, but it did end up with extra expense to fly between Dublin and Edinburgh. It took several phone calls and some hair-pulling to get it sorted. "
" Excellent service at both the city pick-up office and at the airport drop-off area. Our Renault Clio was very sure-footed on small roads and a pleasure to drive once we got used to it! "
" Good help making reservation. Garmin arrived exactly when promised. Fair pricer car and insurance. "
" Very easy desk to find at airport. Courteous rep at counter. Easy pick up procedure and easy to find car down stairs. "
" As always, an excellent rental experience. "
" Everything went smoothly. After reserving one size care, I changed my mind and changed the reservation to a larger one. I called your US number and your agent was very helpful and efficient in making the change. "
" Pickup and drop off were smooth. The car displayed an engine malfunction light after three days. We were able to swap it out for another. Hertz initially wanted us to keep driving the car but we were uncomfortable doing that. They were very cooperative. "
" A convenient way to secure a car for use in Europe. "
" Overall pretty good service; however, they "upgraded" us from the car we had carefully selected for use on the narrow roads in Ireland to a bigger (wider) car that made driving a bit more hectic than we would have liked. We chose the most comprehensive insurance package and needed it as the left rear-view mirror was broken on a country road. "
" Great service. They have accommodated me being 2 days early with an upgrade and a free GPS. Thanks so much we have enjoyed every minute in our Renault Megane "
" Great a bit confused at first until Hertz helped me as part of the team "
" No problems really. Efficient, works. "
" Not well signed, as part of Hertz. Complicated money with add ons . Lovely assistant. Helpful. Thanks. "
" Good site to get the FULL cost of renting a car in Ireland with all the insurance costs including. "
" I wanted the Nissan Qusqhai but they tried to give me a comparable SUV that I had never heard the brand before. After I told Trevor that the Nissan was the reason I made the booking he found one for me that was ready to rent. "
" More explanation is needed regarding finding your car in the parking garage. It was VERY CONFUSING, as the Hertz numbers appeared to end at 32. Finding #37 space required going into the AVIS labeled section. "
" except extra charge for a second driver, and the need to purchase extra insurance because of high deductible. "
" auto europe never told me it was Sixt until we arrived at the rental area next door. Luckily they were right next door. "
" Auto Europe was very helpful, excellent service. I appreciated the ability to call a US 800 number to get some help. I spoke with someone who booked an Ireland trip through Groupon, which included a week-long car rental, and their overall cost for the whole trip was much lower than the amount we ended up paying for rental car + hotels + flights. So, I wonder if we could have found a way to pay less for the rental car; we ended up paying almost $600 for rental car + VAT + one-way fees. "
" Very helpful at both ends of the rental. Dublin airport Hertz shuttle service was a little bit overwhelmed, they could have used larger or more shuttle buses. "
" Auto Europe is the only rental car company i consider when I am in need of a rental car in Europe "
" Other than an extraordinarily long wait on arrival to be picked up at terminal 2 to get to the Hertz lot, I was very happy with the experience and Hertz provided a wonderful car for our use. "
" Grateful to local agent who persuaded me to upgrade to automatic shift. It's hard enough driving skinny back roads on the left hand side without having to search for gears with the wrong hand. And upgrade was only $50 for a Volvo....very comfortable once you got in it, but with such a low roof line that getting in an out is sort of a circus act. Car was delivered without windshield wiper fluid, but otherwise in good shape. "
" No surprises. "
" The pick up and the agent handing my paperwork was very good, efficient, and explained everything well. The car handled well and served my wife's and my needs well during our Ireland travels.. Returning the car was hassle free also. "
" No Dollar desk in Dublin. They used Thrifty and Hertz. Didn't have anything close to the car we reserved. Price was good, though "
" Your customer service agent was very helpful and everything went very smoothly . There were no surprise charges at the rental counter which was very important to me. "
" Quick and efficient , pleasant experience. "
" No issues. The signage could be a little bigger. "
" a little surprised at the drop off and service fees at the Shannon airport. Staff was very curtious and pleasant. "
" Overall, I was satisfied. However, Auto Europe should reconsider their GPS Rental Pricing as it's too high. In addition, they should give the option for the customer to return the GPS on their own shipping account. Thanks! "
" Extremely Helpful and Attentive at this particular location. "
" Very easy to find return location, we'll sign posted and accessible "
" My only comment is regarding the GPS we rented from Auto Europe. The GPS was set for driving only in Ireland but didn't include Northern Ireland. Granted, I didn't think to request Northern Ireland, but Auto Europe should include both when renting GPS's to those driving here. "
" Everything was as promised. The car (we required 6 seat belts) was perfect. A VW Caddy. Room for 5 adults (we added a 6th for three of the 10 days) plus luggage. The car also got very good mileage and it was an automatic. "
" Their computers had just gone down when we arrived. They had to do everything manually and that probably added 30 minutes to our check-in. During this process they apologized (many times) and thanked us for our patience. I mention this because had we not brought our entire packet of confirmations with us, we may have not received everything requested (and paid for) in advance. Take your confirmations (ALL pages) with you. You never know! "
" There is confusion with acquiring a GPS unit. Did not like that for whatever reason a GOS unit was mailed to my house. If rather just pick it up from the rental counter "
" you changed my reservation by one day without a problem. Good job! "
" No problems, service was fine, car was good. Learning to drive on the left was a different matter : ) but not Dollar's problem. "
" In Ireland we always get all the insurance and Auto Europe is the only company that I have found on the internet to give the price of that coverage. "
" HERTZ has always supplied us with low mileage cars in good condition. "
" Very professional staff. I have rented through your company 5 times and quite frankly I don't even call any other place! Well done! "
" Very good. "
" Efficient! "
" Very efficient. Quality vehicle. "
" You found us the right car at a super price. Your end of the deal was just right. "
" Hertz made a big deal about me being 76 years of age. We found this out the week before we left for Ireland. We had to rush around to get a doctor's note that I was fit to drive, a document from our insurance company that I was, and had been, continually insured for the last five years and that I was a current driver (how they expected me to prove the last I can't imagine). We did get the documents but when we arrived at the Hertz desk in Dublin they never asked for the info they insisted I have. And we didn't show them the documents. Also, no owner's manual, or even a photocopy of the manual. I guess that I could have asked the clerk to come out to the car and show me everything. I thought I knew cars. I was mistaken about the VW. "
" When I received it, the gas was down to nearly 3/4 although it was checked out to me as full. I returned it slightly below full and the man checking it in was going to charge me for 7/8 full, until I told him that it had not been full when I received it. He acquiesced without any problem. No other problems; the car was fine. Also there was no manual in the car, so we never figured out all of the vent and sound system. "
" Very honest, great car, everything was as advertised. "
" The agent at Dublin airport was very helpful and kind, she really went above and beyond to assist me, I was nervous about driving in a foreign country especially on the left side of the road for the first time and she made me feel very comfortable. The agents when I returned te car in Dublin were also very gracious and the shuttle driver was very accomodating "
" My first rental was good. Though I am not sure what coverage I had as when I went to get my second rental they said they had to charge me more due to the fact that Auto Europe didn't have in place what I thought they had told me was there. "
" Not the friendliest customer service. They tried selling me on things after I told them I didn't need them. They did a fine job over all though "
" Very easy to handle the transaction! Quick! "
" The staff were very friendly and helpful and made checking in and returning the car very easy and quick. Fantastic experience with this company! "
" I was happy with the service Auto Europe provided. The only reason that I did not give a full "satisfied" is that hidden charges such as location fees and local fees collected at the rental location were not mentioned in the original quote and only became apparent when the booking was made. For Dublin, these turned out to be fairly low, but I recently cancelled another AutoEurope reservation in France when the hidden fees added substantially to the cost of the rental and made it not worth our while to take the planned excursion. "
" We were very cordially treated by the fellow at the Hertz desk, who upgraded us to a BMW, which was very comfortable and maneuverable. HOWEVER, it had a stop-start fuel saving feature that shuts off the engine whenever one comes to a stop., then restarts when the foot is off the brake -- not something I had ever seen before, and which was absolutely terrifying the first time the engine cut out at the toll booth on the M7. I had to find an internet connection, google "BMW stalling", to learn that there's a button to disable this feature. YOU NEED TO TELL PEOPLE ABOUT THIS! Someone is going to get rear-ended at a roundabout or a stop sign, if that hasn't already happened. Luckily I was able to find the button and shut it off. "
" Best deal I ever made found the rental place in 15 minutes!They were ready for us thank god they had portable GPS without it I would have been driving I'm circles! Rep was a life savor thank you for everything great trip!!!! Thank you! "
" Hertz saved my life telling about GPS plan! Thank god!!! "
" The price was unbeatable. They were cooperative in getting us insurance at the last minute. The only thing is that there was some confusion when we got to the rental companies because we did not know who which rental agency we rented from. "
" The staff was awesome and so was the vehicle. "
" You helped to make the rental car issue as seamless as possible, and I was in and out of Hertz fairly quickly. I could not have handled the driving without the GPS that you supplied. Most streets in Ireland do not have signs with the names on them. "
" Very good, as Hertz usually is. "
" EASY! Booked our car online....no problem! "
" Pick up was quick and efficient. Drop off was confusing...GPS directed us to terminal 1 not to rental return! We paid a taxi to drive to rental return so we could follow! Return was easy AFTER we found it. We were then told it was possible to return at terminal 1! Wish we had been told that at pick up. Aside from that glitch Hertz was a good experience and I would use them again. "
" Love the flexibility, the fact that they use multiple providers (e.g. when I changed my reservation to add a day, I moved from Sixt to Hertz) "
" Only issue is they charged us 66 Euro for additional driver without telling us that would be charged when we started the rental. We probably still would have done it, but it would have been better to fully disclose all the charges - one of the things I like about Auto Europe is that all charges are disclosed but Ireland providers seem to have a way of adding on 50 - 100 euro of additional charges. I haven't found this in other countries. "
" Ireland is tricky place to rent cars - the rates say something absurd like $2 a day. With insurance, $80 a day. Very confusing, and you aren't sure what you are getting. By booking through Auto Europe, everything was very clearly explained and easy to understand. And the rate was excellent. We will use them again in Ireland! "
" This was also a great experience. The man was friendly, and he didn't try to push extra insurance on us. There was no line when picking the car up at the airport and returning it was simple. The deposit held on our credit card was cleared when we returned our little automatic. and that was that. "
" Great price. Easy to work with. Understood all choices before choosing my car and insurance coverages. "
" Used about 8 times now -- recommend to others. Enjoy website simplicity as well as ability to call for questions or changes. We have another reservation coming up. "
" Second time there. Worked well. Arrived day early due to coming storm and AE and Hertz made arrangements overnight. "
" Great friendly help over the phone and the Hertz car I was provided in Dublin was great. The agent helped me determine the best car and rate which included insurance for Ireland. "
" Great car, very helpful, easy check in and check out at a different location. Not a fan of the drop off charge when I rent from Hertz in the city and drop at the city airport. I could understand if 2 different cities. "
" I had to call about more info on insurance and the Customer Service Representative was more than helpful, He found insurance with no deductable!! I was very impresses. "
" Great car, prompt service. Perfect! "
" Prompt and courteous. "
" everything was great! The Hertz office was all ready for us, car was in great condition and returning it was easy easy at Shannon Airport. Thank you! We will definitely be using Auto Europe again!! "
" see above "
" No problems. All as promised. I really like the option for no-deductible insurance - that is part of the reason I go with Auto Europe, along with fact that it is usually cheaper than booking directly through rental car companies. "
" No problems. All as promised. "
" Got a good rate was happy, One thing though, the rep said there would be NO hold on my cc as I was waiving the company's ins & using that provided by my cc But when I picked up the car in dublin Ireland they put a 5000! Hold on my cc Good thing it was available on my card! Other than that it was great The hertz rep was wonderful on our return & he even dropped us curbside in the car we had at the airport & got us a trolly! So we were well taken care of as we had 6 y o twins with us & didn't fancy that bus shuttle business "
" Rep on return was over & above & drove us over to the airport saving us moving the luggage & our twins on the shuttle bus "
" Very easy process "
" Deceptive in that they have to put a $5000 hold on your card if you go without insurance. I was covered by my home car insurance holder but Hertz had to put the 5K down and neither of my cards would allow that so I had to get insurance. Absolute rubbish. "
" Great price and easy to deal with and a grea car "
" Fast efficient and hassle free "
" As usual, Auto Europe were very thorough and clear, and gave detailed and accurate answers when I had questions. "
" Everything went very smoothly. My only complaint is that the one-way drop off charge seemed excessive, and I never understand why an additional driver costs so much (but that is not specific to Hertz or this rental, although I seem to recall renting directly from Hertz in the US not long ago and not being charged for this). But he rate was excellent otherwise. "
" Great service and low prices on rental cars! "
" Good staff who explained things well. Good car also. "
" A last minute change in flights due to weather required a change in booking via e-mail. This was accomplished w/o difficulty. Thank you. "
" Easy return and shuttle to departure area. "
" Have used auto Europe for 10 years or more-- in Europe, and once in Australia. Everytime, I have gotten a great car, great service from whatever vendor, and we have never had an issue-- at least nothing big, or anything that couldn't be fixed easily. I prefer Auto Europe to any alternative way or renting a car in Europe-- great rates, and gray cars. "
" Avis was very helpful on an issue with the first car they gave us, and substituted a satisfactory car for us. they gave us a good map that made returning the car easy-- not something that all airport vendors provide-- Amsterdam, and especially Charles DeGaulle in Paris are very difficult to return cars and find your way to the right place. Maps would help even though I use my own GPS "
" Booking was on-line and worked just fine. Car pick-up was good and agents were very helpful. The free Ireland map was great, as didn't have one! "
" The vehicle performed well for 4 cylinder/ manual. Handling was good on all type of roads we traveled. We got excellent gas mileage for type of roads we traveled. "
" Very pleased with our Nissan Qashqai which was perfect for touring and, in particular, driving on the narrow Irish country roads. "
" Satisfying "
" Rented a car with very little tread on frnt tires. Service ow light came on afterl less than 500 kilometers "
" Pick up and drop off was very efficient with minimal wait time. Would have been nice to have the manual for the car in the car to find out how to use all the features. The instrument panel was in German..later figured how to get it to English We were charged another fee of 35 euros at drop off...painfully we were then charged a higher conversion rate than what my credit card would have charged and not given the option to charge it in euros "
" Amazing to say the least. I made a last-minute reservation and they ensured everything worked out. "
" Fantastic. hey upgraded me to a larger car for a minimal extra charge. Couldn't be happier. "
" booking was easy and had no problems, the problems came after my trip was over... "
" everything went good when I was in Ireland but know TODAY I got a charge on my credit card for more than 300$ when the rental was paid in full and I returned the car in good conditions. I need a explanation for that charge ASAP "
" This was the first time I have rented from Auto Europe, on my 15th trip to Ireland. I was very pleased with the car and with the personnel I dealt with leaving and returning. "
" I never rent from Hertz, ended up with it bec of the Auto Europe connection. I guess my satisfaction stated above was with the Hertz agency at the Dublin airport. "
" Fine. "
" Fine. "
" All went perfectly. Thanks! "
" Solid "
" Picked up car at Dublin Airport - staff very efficient Aidan was most welcoming and knowledgeable. Went to get car and found a big dent on passenger side front as well q long scratch on passenger door. I went back Ito Hertz office as there was no one around the covered car park and Aidan graciously came back and with his I pad took pictures of damage prior to my taking possession of car. "
" See above - I paid extra for insurance coverage but was surprised to be charge a 'location service charge' - the car was picked up at Dublin Airport and left back at Dublin Airport and taxed on the location service charge as well 30 Euro in all. The car was a 5 passenger but the trunk size w's small and would not fir a suitcase for each passenger. "
" AutoEurope offered the best price once the cost of "full cover" was factored in, and it was easy to book. "
" No complaints at all about Hertz. The rental process went smoothly and quickly. "
" Booking on-line was easy, convenient and efficient. "
" The vehicle was spotless and perfect for our party of 5 adults. The agent suggested we switch our vehicle from a Volvo x90, which I had reserved, to a Land Rover and gave us the upgrade at no charge. The Land Rover was exactly what we needed. It fit our luggage with room to spare and the back seats were extremely comfortable for 3 adults. My husband loved the handling, acceleration and headroom. We appreciated having the diesel engine which gave us good gas mileage. The vehicle return was quick and easy and transportation to the airport was waiting. We couldn't have been happier with both the customer service and the vehicle and expressed to each other repeatedly during the trip how grateful we were for the agent's suggestion. Our thanks. "
" The service was fine, but again we were stuck for extra insurance we shouldn't have paid. I double checked to make sure this would n't happen again but it did. The time difference is an issue but Ireland's laws are the real problem. "
" My go to hire car site. "
" Excellent. "
" Sometimes it's difficult to figure out the price of insurance. "
" The car I reserved was supposed to have air conditioning, but it didn't and I didn't realize until I had driven away. "
" It would be nice if ALL EXPENSES WERE UP FRONT! I spent 200.00 before I got there and an extra 200.00 after I arrived! The GPS, should be a must for all, who are use to driving on the opposite side of the road, it was a big help!! That was part of the extra expense and most likely was an option at the time I was booking. "
" At drop off, would be nice if a big sign was on the building telling you to stand by your car. "
" very easy to use, great rates, no issues with carriers they select, quick check out and in, best rates "
" quick check out and check in and prompt drive to the airport upon leving. "
" Easy to Use. Clear instructions on insurance and rates. "
" Swapped to Automatic at the counter no problems. "
" According to the staff at Avis in Dublin there were some charges that were not listed by AE so I had to pay for them in euro's .. "
" It was very good, everything went as planned. "
" They were very good. The only problem was the drop off, no instructions as to where to drop the vehicle early in the morning. "
" The whole experience was fabulous. The phone customer service was exceptional, and the representatives were knowledgeable. "
" Straight forward, clear and easy to pick up and drop-off the car. "
" The process of picking up and turning in was very efficient. The only concern I have is with the GPS. It left us lost everyday as it has not been updated for about six months, and lost signal often. "
" Simply the best way to rent a vehicle in Europe "
" We rented a full size Opel Insignia (or equivalent) and wound up with a Nissan Qashqai. A little disappointed at first, as the Insignia is a little larger and probably more comfortable. However, the Qashqai being not quite as wide as the Insignia was nice to have on narrow roads along the SW coast of Ireland. Cost of the collision insurance package added at the checkout counter was an expensive surprise. "
" Very smooth "
" They made the whole experience absolutely seamless "
" Good webpage with many options. "
" The vehicle was ready and available as ordered. We will consider using Auto Europe in the future. "
" Very friendly counter and vehicle check in services. Pick up and return were efficient. No surprises in the billing on our return. "
" This was the first time we rented a car from AutoEurope and was satisfied with the experience. "
" The people were very friendly and helpful. The car was ready and waiting for us with someone to explain how the car operated. This was important to us since it was a new experience driving on the left side of the road in the opposite position in the car. "
" Great service - no disappointments. "
" No problems here, either. It was a good car! "
" We not only paid for extra insurance, but at checking-in we also purchased the additional insurance on vehicle. The car we rented really was not for 5 people/5 luggage as noted online! It was a small car for that many people. Also the tires seemed to be pretty worn. Very good on diesel! We did notify an attendant about a scratch on vehicle but during checkout it was questioned. "
" great service - helpful agents - clean and vehicle in great condition. "
" absolutely the best!!!! "
" I have rented with Auto Europe 4 times in the last 13 months - 3 times with Hertz and last time with Avis. Hertz customer service is far superior. For example, Avis park their luxury cars (I had a BMW) at the far end of the car park. So, as I was travelling alone and with only 2 hands, I had to try to bring 3 suitcases (no trollies available), in the rain, to the far side of the car park. Hertz bring the cars to the front door. I would imagine that not having to do this would be appreciated by many customers. "
" I am a believer in Auto Europe and will use them when I rent in Europe. "
" I had a good experience with Hertz. "
" Excellent service, will use again when traveling in Europe "
" Excellent service "
" Enterprise was fine to deal with. Rates fair. The car , an Opel Corsa was a good size for two people but basically a piece of junk,horrible transmission. It was new too. Would avoid that brand in future. "
" Completely satisfied with Auto Europe booking and booking information in Maine. "
" Satisfied with experience however, Charged $65.00 extra for "Never Lost Insurance" which I did not ask for. Attendant even asked me "Did I ask for Insurance"? I said no. Attendant to busy to discuss especially while courtesy vehicle looking to depart Hertz in a hurry. Not a good situation. Asking for a credit went on deaf ear. "
" efficient, dependable and affordable transportation in Europe. "
" Very good service "
" I was a little skeptic at first as the price for the rental was so good compared to others, I expected some hidden fees at pick up but there was none, the quote detailed the car company I would be using, all fees included and not included, I will use them again for my next visit and pass their contact info to others. Overall I was very satisfied with the service they gave. "
" Pick up was convenient , sign posted well, Lady at desk was very helpful, courteous, very knowledgeable , explained all insurance packages, tolls , Gas, , Bus man to pick up very courteous helpful with bags, Picked up keys they had them waiting for me, drop off was quick and simple . Over I was very satisfied with the service they provided I will use them again on my next visit and I will share their info with friends. "
" They were very friendly and gave us the information about returning the car that was very helpful. They also were easy about if another day would be needed (it wasn't) to just call. "
" It was a very simple process to book the 2 cars we rented. They were helpful when I called to get information on the Super CDW insurance. "
" It was a very simple process to pick up the cars. They even gave us different cars in order to fit all our luggage, at no additional cost. "
" extremely helpful man on the phone. "
" also very helpful "
" Excellent, my wife's family is in Ireland and I will always use Auto Europe for rentals, along with other stops in Italy. "
" Very helpful, our flight was 1 hour early and the counter person helped get everything scheduled properly "
" Reservations went smoothly, gps ordered and came timely. Avis staff very helpful also "
" Gentleman was knowledgeable and helpful, polite and efficient "
" congenial,helpful, informative;nice car "
" Used multiple times, always satisfied, always return "
" A bit distant from airport (unlike some) and car in need of servicing, which they told me to ignore. No problems, but "neutral." Often use Hertz. Will in future, still neutral. "
" Easy to use. Great staff - very helpful. Only issue was one of hte headlights was burned out. "
" Again, the staff was wonderful - extremely helpful "
" I was given a car without central locking and manual windows. Hertz changed my car without any problems. The men in airport pickup area were very helpful and friendly. "
" Avis were excellent to deal with! "
" THe process was easy and efficient. No issues driving and this time no issues with people who hit your car while you are parked and never tell you what happened until you notice the damage upon your car rental return. "
" Good people upon pickup and return "
" It would have been helpful to know about the additional insurance recommendations and the 27 euro location tax at the time of the booking. "
" See comment above. "
" No problems and good pricing. Very happy with the service. "
" Quick friendly service.car clean, transfer bus caused no delay. "
" They were great and prevented me from many unseen charges. "
" easy to use site and very clear what is included and excluded. This made it and easy choice. "
" Car was older, had lots of dents and marks , missing a hub cap but was clean inside, if not out. I have rented plenty of cars in IRE over the years this one was below expected standard. I never take "full" insurance and the Budget rep made a big childish fuss over my declining the extra coverage. As a grown man I believe I can determine my own willingness to accept risk without having Budget employee repeatedly warn we how "unusual" and "risky" it is to decline extra cover. DUB Budget need to train staff to not badger customers over this type of thing, it was like MCO 20 years ago... Budget also requested I return the car off site even though it was picked up onsite. Still they got the job done and the car ran fine. "
" I wasn't sure what all of the charges were for at the end of the trip. "
" I wasn't sure what all of the charges were for at the end of the trip. "
" Appears to be a viable business with efficient staff "
" The people were wonderful and made our whole experience great. GREAT car and they really looked out for us. "
" It was easy. "
" the car was fine - getting to the "town center" Budget office in Dublin was a 20 minute taxi ride - not what I expected and they put a pre-authorization on a credit card for $2100 -the cost of the entire detectible. Your paperwork states "deposit" not a hold for the entire cost. It was on our American express so it did not impact us but I canon imagine someone with only a VISA for the trip being able to have that much money put on hold. I would definitely ask questions about that before renting again. "
" Hertz were very anxious to sell the additional insurance and when we picked uo the car it had several marks and dings on it. ,but they were not interested in recording same as I had bought the top up insurance. "
" The car was okay to drive, however the brakes were very bad and squeeky and the window stopped working halfway through, then would start up again. Also the left hub cap was cracked and I pointed it out to the review guy and wrote it on the pre check, he said it wouldn't be an issue. Howeve because of driving on it it became slightly bowed out "
" I would highly recommend it for its ease of use and the bargain price they got for me "
" Easy to use "
" My Mastercard would have covered CDW costs but it was already included in your quote. Should be a choice unless it was included at no extra charge. Otherwise no issues with your company. "
" Brakes were noisy and front tire tread was pretty worn which was a little scary with the amount of water on the road. Otherwise service was really good and personnel on the ground were great. The van driver was nice and let me out at my hotel as it was on his way back to Hertz. Saved me having to wait for the hotel shuttle at the airport. I didn't have any luggage so only took a couple of seconds to drop me off at the hotel driveway entrance. "
" rate discrepancy when car turned in - separae email sent u "
" billing problem maybe a little bait and switch?? "
" nice folks at the outlet we used and a very nice car. Thanks. "
" nice folks at the outlet we used and a very nice car. Thanks. "
" First was given the dumpiest car I had seen. But they changed it to a nicer one no problem. Very pleased the price was pretty much as stated. "
" The vehicle was decent, but 5,000 miles past due for service and had a burning smell from time to time while braking. Other than that it was a great price and a good experience. "
" I had to change my reservation. It was done professionally and went very well. "
" I was very please with the rental car I recieved. I was attended to prmptly, had a good car and a very pleasnt return rental experience. All went very smoothly. "
" Had to follow-up twice on GPS. Would be much easier if provided on site. "
" I do not like there 1500 hold on the account for declining insurance. "
" The process worked well. We got the car promised. I was somewhat nervous about the large insurance deductibles, therefore brought additional insurance from the rental company. Wish we could have brought it ahead of time through Auto Europe. "
" I don't think their no deductible insurance took into account the insurance provided by Auto Europe. It seemed a little expensive. "
" I appreciate how you clearly define what type of car we'll be getting, what options we're paying for and how much the tab is in local currency. "
" Avis is a fine company. They did a good job for us. "
" Eveything was smooth and easy. "
" the insurance issue wasnot clear. "
" I used to dread renting cars coming into Dublin from the USA as the rental people would always hassle me about upgrading insurance etc . Having the Auto Europe voucher makes a huge difference - now it is hassle free and saves me a lot of money being able to pay in dollars for the insurance in advance. "
" Initially had a 2 door car for me but they quickly changed it to a four door when I pointed out their error. Staff were pleasant and friendly. "
" Great service. Very affordable deal with no fuss. "
" Rates were very good and easy to book the car that we wanted. "
" Pleasant and efficient staff. The car was good driving, with good gas mileage. However, the car already had numerous dents, scratches, and a small hole in the rear bumper when we picked it up. The interior was OK, roomy, and comfortable. "
" Booking the rental online was very easy and had no problems. "
" Everyone was very helpful when picking up and returning the rental. "
" Provided the car we wanted and all service was as expected. No problems and satisfied customers "
" My family was having a reunion in Ireland. My brother, sister, and I each rented a car from Auto Europe which had been recommended by my sister as she had used them before. We were all completely satisfied and got the exact car we had asked for. Thanks. "
" They were fabulous. Two weeks into our trip, my sister's rental (also through Auto Europe) car had a malfunction with a window. She took it to Avis and they immediately gave her a new car and were extremely apologetic that she had had any problem at all. "
" All good, except waited an extremely long time in line to pick up car at the Hertz location. 30-40 minute wait. "
" the workers were very helpful and speedy though out the whole process thank you "
" Auto Europe couldn't have been more helpful. They made the rental process simple and fast. When I had follow up questions, i always received prompt and efficient service. There were additional insurances that I would appreciate having known about prior to the arriving at the rental counter. Other than that, all went well. Thanks!! "
" There was a long line up when i arrived. it moved well, but another attendant would have made things easier for those waiting. The rental process was fast and efficient. There were additional insurances that I would appreciate having known about prior to the arriving at the rental counter. The return process was effortless. "
" No manual in the car causing me to take a while to figure out things. "
" Excellent value and service. I will recommend to others. "
" Gave me an upgrade at no charge and provided important travel information. "
" I've rented cars in Europe on about half a dozen occasions, and have always been satisfied with the service provided by Auto Europe and the auto rental agencies with whom they collaborate. In fact, I wouldn't rent cars in Europe in any other way. Keep up the good work and sevice. "
" The AVIS agents at the Dublin Airport were courteous and efficient. I have only high marks for their service. "
" Great prices! Great car! Couldn't have been easier or worked better. Thanks! "
" My Auto Europe experience was the best; from the original booking to picking up the car at the Dublin airport, everything was so easy and painless. I will always book through Auto Europe in the future. "
" The Hertz office at the Dublin airport was great. The agent was so helpful and the car was perfect. "
" No issues with car, GPS was a big problem however. We actually dropped the car off two days early as we didn't want to pay for parking in Dublin. This was no problem, and we were well satisfied witht he condition of the vehicle. I would say though that this is a very tight fit for 5 people, and but for the fact that one of our party had to cancel, we would have been force to seek an upgrade when we picked it up. This vehicle holds a maximum of 4 people and 4 bags. Anything more would have been a very uncomfortable squeeze. "
" Avis was very amenable to an early drop off and provided an alternate site in the city of Dublin to enable this occur. "
" At pickup the customer service rep said they would shuttle us to the hotel upon return of the car. When we returned the car, the customer service rep on duty said no, they would not shuttle. Confusing information to plan around. "
" Everything went perfect! You telephone help in setting up the reservation was absolutely great, including the advice provided during my telephone discussion w/ Drew Stevens. "
" Everything went off w/o a hitch. Great service and no hassles! "
" Very easy to use and great rates! "
" Great customer service on pickup and return even after my little accident in Ireland. "
" Excellent service. Bookings all full filled as promised and all questions promptly answered. "
" Very effiecient "
" Excellent pricing for our rental. "
" Insufficient staff on duty to handle the number of customers renting in the morning. Had to wait nearly one hour. No problem with returning the car. Car provided was excellent. "
" Thank you for recommending larger car and for having gps. "
" Very professional and courteous. "
" Cheap and smooth! "
" Only reason to drop one score is the very long queue I met when arriving at the pickup location. Hertz however had all available staff on the task to expedite us as quickly as possible and after 45 mins I had my car keys. "
" Everything worked perfectly. The rental saved us money vs going to Avis direct. The GPS was a great 'bonus' as it saved over $100 by itself. I would use and recommend Auto Europe to all my friends. "
" Easy in and easy out. Very quick and easy. I have rented from Avis for years but never thru someone like Auto Europe so I was alittle concerned at first. All worked perfectly. "
" Everything was very smooth and easy. "
" They were friendly and helpful. "
" Auto Europe was great. They worked with us to change our reservation and to answer our questions about insurance. fees, etc. They were easy to reach by phone and email with inquiries. The pricing was great. "
" Avis was also great. Left side driving was initially challenging and they helped with that. We got a free upgrade to a larger car (somewhat of a mixed benefit with Ireland's narrow roads). However, on the negative side, my credit card was charged using a Euro-Dollar conversion rate higher than the market. I asked to be charged in Euros which they did. But the charge to my card in Dollars was at $1.37 per Euro when everyone else in Ireland (gas, lodging, food, etc) was using $1.29. Avis charged a 30 Euro fee to put a hold on my card to cover any damages. I would think that would be enough, but they seem to have wanted more profit using the exchange rate. "
" Very friendly and helpful. The car ordered was the car we got. No surprises. "
" Friendly, helpful. Car clean at pick up, but gas tank was not completely full. Car travelled well, no issues. "
" Happy with the service, but the insurance situation should have been made clearer. I had to pay an extra couple of hundred dollars to get rid of a $2,000 deductible. "
" Staff were friendly and helpful. "
" Got us great rates. The insurance issue in Ireland is the expensive part. "
" Effecient. Pleasant. Great car for the trip.....Nissan Quashqui 2013 "
" When we returned the car at Dublin airport your return office was closed. We were not told the closing time. It would have been easier if we had known. Otherwise everything was fine. "
" Same as above - we needed to know their closing time. "
" it was easy to pick up the car as well as drop it off before our flight home. the car had several dents in it (fairly large) but it ran really well and that's what counts. "
" While my flight had some delays everything with the car was great. They were waiting for me when I finally got in without any issues. The car operated very well for my entire trip and the price was excellent. "
" While my flight had some delays everything with the car was great. They were waiting for me when I finally got in without any issues. The car operated very well for my entire trip and the price was excellent. I was able to get a GPS which helped out tremendously. "
" poor explanation of insurance options. had difficulty getting a solid explanation of what was covered and how much the cost would be "
" had difficulty locating the rental return area. Not clearly marked and hard to find. aided in missing my flight. otherwise positive experience "
" I was charged $155 us for 7 day rental.when returning vehicle @dublin hertz charged $40 for some type vehicle fee and tax. Unexpected for me as I thought $155 charge covered everything. "
" See above. Hertz too did not go over operation of vehicle as I am American renting in foreign country.extra charge at time of return disturbed me. "
" Absolutely trouble free, smooth sailing all the way. I have been renting cars for almost 20 years and this was the easiest transaction yet. Booking is as simple as it gets and probably the cheapest rental I've ever had. No need to look anywhere else, just book with Auto Europe. "
" Smooth sailing all the way, just what I needed after a horrible flight! Thanks for the free upgrade! "
" We were very satisfied with our Dublin rental car experience. "
" The staff at the Hertz office was very positive and helpful, and the vehicle itself was very clean and had no issues. "
" The people were great. The car did not have cruise control working. I would of used it quite a bit on the highway therefore being able to rest my feet. Other than that the car handled great and had a wonderful experience. "
" Great people very nice. "
" amazing~~!! "
" Great!!! "
" All in all, very good. I had an extra "location charge" added which was unexpected but should sort this out soon. "
" Generally good experience. Very helpful to purchase insurance prior to arriving in Ireland where local rate is very high. Rental was through Avis with pickup at airport. Unfortunately, we needed to go to their Dublin city office to sign on my husband in order for him to drive for afew days and their city office is in a very inconvenient area out by Kilmainham jail. That was only issue. "
" Well as I wrote above - the location of their only other office in Dublin, outside of airport , is quite inconvenient to get to. "
" I was very happy with the service. "
" The car was great, but near the end of the rental I discovered that the drivers side front tire was just about bald, I pointed it out upon returning the car. Very dangerous. "
" Excellent, as ever. "
" Great service and prompt responses. Wish there was something you could do about the astronomical rates on automatic cars in Europe. Rates are almost double that of manual cars "
" Good efficient service. Friendly "
" Excellent - my preference is Hertz as they offer great cars and service "
" The best company in Ireland for rental. Check in slow as they are very busy "
" It seemed that the insurance part of the rental agreement is somewhat dirty and shifty. ....a way to get you into the car on the cheap but then screwing you over on the insurance. We were quoted one rate over the phone but on pickup that rate was a sham. Be transparent about everything, don't try to pull one over on the customer...it really leaves a bad taste in the mouth long after the trip is over. The insurance was twice/three times as expensive per day as was the cost of the car itself..not good. "
" It seemed that the insurance part of the rental agreement is somewhat dirty and shifty. ....a way to get you into the car on the cheap but then screwing you over on the insurance. We were quoted one rate over the phone but on pickup that rate was a sham. Be transparent about everything, don't try to pull one over on the customer...it really leaves a bad taste in the mouth long after the trip is over. The insurance was twice/three times as expensive per day as was the cost of the car itself..not good. "
" Car was great and the fuel efficiency fantastic. "





