AUTO EUROPE BARCELONA, SPAIN Car Rental Reviews

BARCELONA, ES - Reviewed by STEVEN - October 03, 2020

" Very good experience all around "

" All aspects were very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by SUSAN - September 19, 2020

" It was an efficient and pleasant experience. "

" They were helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by KYLIE - September 18, 2020

" Service was quick and fairly straight forward. "

" Very easy system. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by PIOTR - August 07, 2020

" Top notch. Best price and customer support. "

" Everything went smoothly, the only negative thing was that the car had so many scratches and bumps... Their description barely fit in the rental document. But it drove great, only looked terrible. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

BARCELONA, ES - Reviewed by RODNEY - August 06, 2020

" What was important to me was to be able to know whether I could take the rental car into other countries. Auto Europe made that easy with clear explanations regarding the policies of the specific car rental agency. It also provided a place where you can specify until which countries you are intending to drive the car. Within a couple of days I received approval. Other car rental web sites do not provide this information and it is much more difficult to obtain. "

" Pick up and drop off went smoothly and easily. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by DALIA - July 16, 2020

" Good and timely service. Thank you! "

" I would not give low rating on the car but it I paid for economy class and received mini. "

Overall Value: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 1

BARCELONA, ES - Reviewed by MARK - April 24, 2020

" tremendously courtesy, knowledgable and helpful. "

" tremendously courtesy, knowledgable and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JUAN CARLOS - March 23, 2020

" It is very easy to rent a car using the autoeurope web page. Very efficient way to solve a renting car problem "

" Nice car in excellent condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by SHAWN - March 20, 2020

" Very honest and kind. Everyone was so kind and helpful. Excellent deal with a nice car "

" Very competitive price, excellent service by the agents, and honest. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by RICHARD - February 27, 2020

" We rent through Auto Europe 3 times a year for the past 20 years and always are extremely satisfied. "

" quick, efficient service both on pick-up and return The Fiat compact car was easy to drive and ran very smoothly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by SARAH - February 04, 2020

" Great "

" Great "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by BRIAN - February 03, 2020

" We travel 9n Europe several times each year and always use Auto Europe "

" From start to finish we enjoyed all aspects of this rental. . "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by ANTHONY - January 09, 2020

" Very easy pickup and return. Friendly staff. "

" Very helpful...they asked me all the right questions to get the best deal and car for us. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by ANASTASIA - January 09, 2020

" Excellent option provided for our trip. Well done "

" Bround New car , good and fast service in checkin and checkout. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JULIO - January 08, 2020

" Good and reliable service "

" In Barcelona< I was offered an upgrade for the requested car. It was more comfortable and more spacious .... at that moment I did not think in the size of the public parking places in Europe. When I visited Cannes, It was an ordeal to get off from the car and luckily when I left the parking place I did not had a car parked to my right! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by GUIDO - December 12, 2019

" Excellent service "

" Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by GARY - December 11, 2019

" We are always happy with Auto Europe from ease of website use to competence of staff when we've had to call the office. You guys are great. "

" It was three hours from the time we got to the Europcar counter until we were driving away in the reserved car. Since the scheduled pickup time of 1pm and the scheduled dropoff time of 4pm required us to pay an additional day in the reservation, in the end Europcar should have refunded the extra day which they did not do. During the three hour wait at the beginning one young employee quietly took us aside and said "this company sucks". Wow, there's a statement of confidence. Anyway, we are home after an amazing trip with just the lingering frustration of poor customer service. "

Overall Value: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by ALIREZA - December 09, 2019

" Great service "

" Very professional "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JIM - December 07, 2019

" everything worked smoothly! "

" everything worked smoothly! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by WING - December 06, 2019

" Easy to find your car "

" Fast service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

BARCELONA, ES - Reviewed by ALBERTO - December 03, 2019

" First time with Auto Europe, excellent customer service, nice staff. Very recommended. "

" Excellent experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by CARLOS C - December 03, 2019

" Good experience over all. "

" It was a good experience only one of the employes was rude the rest of the staff was very corteous. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by PAUL - December 02, 2019

" Within expectations "

" Fine price, adequate vehicle "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BARCELONA, ES - Reviewed by IRA - November 14, 2019

" Very satisfied. Thank you. "

" excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MAURICIO - November 14, 2019

" Good experience "

" Great "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by WILLIAM - November 14, 2019

" Things went well. "

" Everything was fine about our experience except the Fiat 500 had a disconcerting tendency to feel directionally unstable when passing or being passed, in wind, or passing over the pavement seams when changing lanes. In a cab I believe was also a Fiat, we felt the same thing on the way to El Prat Airport. I never really got completely used to it. I take this as a car, not an Avis, issue. Nevertheless, you might want to look into it. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by LUIS FELIPE - November 11, 2019

" For many years we used auto Europe and always nice experience "

" Everything was very easy and nice people at the counter in Barcelona and Madrid "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by GUILLERMO - October 29, 2019

" Due to flight cancellation, we need to change booking to one day later, but people who attend the phone was very kindly and open to give support. So we really appreciate good attention and solution. "

" Compact vehicle (Seat León, was sports model which I do not like because is very low). But it was quite new and in good condition, so was OK. Rest of things very positive. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by STEPHEN - October 28, 2019

" This is an excellent way to rent a car. I will definitely rent again through Auto Europe. "

" All good. No problems other than had to wait for a long time at Avis counter to pick up the car. The car itself was excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MARINO - October 06, 2019

" very happy to deal with auto Europe "

" We are repeat costumers and lease it every year. Obviously very satisfied "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JOSHUA - September 30, 2019

" Seamless. "

" Seamless. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JOSE - September 10, 2019

" Thank you for recommending the lease option. Fantastic! "

" Personnel and paperwork during pick up and drop off were very well managed. My only drawback: difficult to find the places. Please tell Peugeot to spend a little time improving the accuracy of the location maps!! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by BETTY - August 31, 2019

" As stated above. Very good service! The car we rented was excellent. I will use Auto Europe again! "

" Great, reliable car. Staff was helpful and efficient. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by KELVY - August 30, 2019

" Agents were friendly, helpful and knew exactly what we needed, definitively will rent from Auto Europe in the future "

" Hertz was pretty decent, but never renting from Budget again their service is awful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JOSHUA - August 30, 2019

" I would certainly use their services again. "

" Great little car that drove very well. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MICHAEL - July 26, 2019

" No issues whatsoever. Very satisfied! "

" Great car great overall experience! "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by RICHARD - July 15, 2019

" Seamless Experience "

" Great service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by LORNE - July 14, 2019

" Great support "

" They were very helpful. They offered an automatic for no additional charge "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by TIM - June 16, 2019

" Very friendly "

" Very friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by NORM - February 18, 2019

" Efficient and friendly staff. Check out and vehicle return were easy and fast. "

" Efficient, friendly staff. Easy check out and check in "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BARCELONA, ES - Reviewed by SERHII - January 28, 2019

" everything was ok "

" everything was ok "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by YURIY - January 23, 2019

" Good price, excelent service "

" Everything was smooth, only one minus. Asked for upgrade car with winter tires, they gave me BMW X1 4x4 with winter tires but in real car was with summer tired. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by JOY - January 17, 2019

" We have always had good experiences with Auto Europe, "

" We were up-sold to vehicle much more expensive and way too large for the small streets! Very dissatisfied! "

Overall Value: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 3

BARCELONA, ES - Reviewed by STEPHEN - January 16, 2019

" Very easy, great prices and excellent result. "

" Avis provided great customer service and was very easy to deal with. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by STEPHEN - January 12, 2019

" Excellent as usual "

" The experience with Budget was MUCH better than expected based on their terrible terrible reviews on line. I was expecting a war but didn't even get a skirmish. They were very helpful, professional and would be happy to use them again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by ANTON - January 09, 2019

" One of the most comfortable car-rental aggregator "

" Great company, always try to choose particularly this car rental provider "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by DAVID - December 29, 2018

" Very happy!!! "

" Great experience!!! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by THOMAS - October 28, 2018

" Very helpful "

" The Hertz agent could not have been any more polite, good humored, and helpful on both ends of the rental process. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MICHAEL - October 02, 2018

" Great process "

" Car was a little beat up on the outside. Avis clerk did not walk around car and note issues. Instead told us to take pictures. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

BARCELONA, ES - Reviewed by ESTEBAN - September 21, 2018

" It worked seamlessly. "

" It takes quite a while to pick the car up, everything else, perfect. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by ROBERT - September 12, 2018

" Great price and great deal. "

" Great customer service and hassle free. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by PABLO - September 12, 2018

" Good solution. Quickly and cheaper than renting directly to Budget. "

" The pick up was a little bit caothic. Too many people waiting and slow responses from staff at counter. Good think is that they upgrade us to a bigger car because they were short of small cars. Drop off was quickly and friendly staff at that point. Car was almost new. "

Overall Value: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MOSHE - July 26, 2018

" Good company "

" Good service in Barcelona and Bilbao airports "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MATTHEW - July 25, 2018

" Easy to use. "

" Felt like I may have been up sold unnecessarily by the counter staff, meaning the car i went a little more expensive for may not have actually been more expensive than what I reserved. Car was more banged up than what showed on the form they gave me, so i am glad i inspected it thoroughly and made them mark everything. Overall, a solid experience and car was very clean inside. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BARCELONA, ES - Reviewed by THOMAS - April 27, 2018

" Always use Auto Europe when traveling overseas which is usually about five times a year and always very satisfied. "

" Overall very good. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by LARY G - April 21, 2018

" Auto Europe was super from the start--reservations and continued support during my early planning/changes. "

" Staff was super. On the return at Barcelona airport, even the ONE attendant was SUPER efficient and running to do her job--TOO UNDER STAFFED! It was UNFAIR to her AND the 9 or 10 CUSTOMERS that I counted! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by GEORGE - March 27, 2018

" I appreciated the email from AutoEurope advising us to double check the rental agreement. It felt good to be advocated for. The experience at Hertz and with our rental was better than expected. We will be back!!!! "

" The counter help spoke good English (We were in Barcelona) which was very helpful. She upgraded us for free. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by FRITZGERALD - January 28, 2018

" I use auto Europe every time Im in need of a vehicle. It's a great value and the booking process is simple and straight forward. My first choice for a vehicle on European travels! "

" Easy booking through autoeurope.com helpful and attentive staff at the counter. Easy access to counter and vehicle at the airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by KHALID - August 05, 2017

" Exellent car condition and receiption "

BARCELONA, ES - Reviewed by CHARLES - August 02, 2017

" great experience all around. the ladies who gave us the car in Barcelona were very nice and fast. Dropping the car off in Lisbon was also very fast and the ladies working there were amazing! "

" same as above "

BARCELONA, ES - Reviewed by MARY - July 29, 2017

" Easy and plenty of options. "

" We didn't actually deal with any Dollar agents as it was managed by Hertz. That said, the Hertz agents were wonderful and even helped us switch to an automatic car. "

BARCELONA, ES - Reviewed by JACK - July 18, 2017

" Renting in Barcelona at the Hesperia NH Hotel was the most pleasant experience I've ever had renting a car. The agent was friendly and very efficient. The only downside was that the car's fuel tank wasn't full and I didn't realize how low it was until I filled it the first time and the needle went much higher than where it was when I picked it up. Otherwise I was very happy with the car and Hertz. "

" Renting in Barcelona at the Hesperia NH Hotel was the most pleasant experience I've ever had renting a car. The agent was friendly and very efficient. "

BARCELONA, ES - Reviewed by LOUIS - July 17, 2017

" Check-in procedure was quick and easy. Personnel was professional and helpful. We had a brand new car that performed with no problems. My only issue is that I rented a GPS unit for $66 USD that I did not need since the car had an integral GPS unit. Other than that our rental experience was good. "

" Good service with friendly professional personnel. "

BARCELONA, ES - Reviewed by ANGELOS - July 09, 2017

" Smooth transaction "

" Very satisfied with Hertz. The car was a brand new Seat Mii (299 km). Even though we returned the car to a different parking place due to a mistake of ours, Hertz did not charge us any additional fees "

BARCELONA, ES - Reviewed by DANIEL - June 15, 2017

" I found the rate to be reasonable and the service was great! I appreciated the fact that all of the insurance services I needed were included in my rate. "

" I had accidentally cancelled my reservation for a car at the airport and reserved one at the downtown office instead. When I enquired about getting a shuttle to the downtown branch, I was offered a car at the airport. Thank you. The associate that assisted me was very pleasant and helpful. "

BARCELONA, ES - Reviewed by ROBERT - June 08, 2017

" Very simple and reliable. straight forward information. excellent choices. very price competitive. "

" Check-in extra smooth. Upgraded to Auto shift and diesel. Friendly. excellent location next to Sants station in Barcelona. 10 out of 10 rating. "

BARCELONA, ES - Reviewed by WERNER - June 04, 2017

" Great deal and all as promised!! "

" Very personal service! "

BARCELONA, ES - Reviewed by BRANDON - May 14, 2017

" Very informative rental package as well as competitive rates. "

" Easy pick up and drop off. "

BARCELONA, ES - Reviewed by DAVID - May 12, 2017

" Courteous pick up; courteous drop off. GPS was great. Madrid airport needs some signs to direct to drop off point. "

BARCELONA, ES - Reviewed by PATRICK - May 04, 2017

" Long lines at Barcelona Stats train station. Courteous agents. "

BARCELONA, ES - Reviewed by RAYMOND - March 16, 2017

" Booking was easy and the cost/terms turned out to be exactly as promised. The Skoda car we had performed quite well. "

" Good check-in and check-out service. The Skoda economy car we had was a pleasure to drive. Plenty of power and comfortable. "

BARCELONA, ES - Reviewed by PEDRO - March 06, 2017

BARCELONA, ES - Reviewed by KLAUS - February 03, 2017

BARCELONA, ES - Reviewed by SAMIR - January 10, 2017

BARCELONA, ES - Reviewed by SUSAN - December 30, 2016

" Easy to book, good price, car was ready to pick up as ordered "

" Friendly agent; spoke fluent English; like all agents, tried to convince us of an upgrade, and to use the gas fill-up service when dropping off (would have cost us $50 extra) "

BARCELONA, ES - Reviewed by ROBERT - December 21, 2016

BARCELONA, ES - Reviewed by ALGIMANTAS - October 31, 2016

BARCELONA, ES - Reviewed by JAMES - October 30, 2016

" Easy and effective "

" Seriously was great. They were brilliant. Loved having their very friendly and professional service. Normally wouldn't write a review on hiring a car but they were great. "

BARCELONA, ES - Reviewed by CHERYL - October 17, 2016

BARCELONA, ES - Reviewed by JORGE - October 13, 2016

" The Hertz attendant at Barcelona airport was excellent. Her name is Natividad. She recommended a bigger car due to the length of our trip.It was not a pitch to upgrade, she was right. The car we had reserved was too small for a trip all over Spain. "

BARCELONA, ES - Reviewed by MICHAEL - October 02, 2016

" The staff in Barcelona and Malaga were very helpful and pleasant to work with. The drop off at Malaga was very hard to find even with Google maps; should install much better signage. "

BARCELONA, ES - Reviewed by NELSON - October 01, 2016

BARCELONA, ES - Reviewed by CATHERINE - September 23, 2016

" Very easy to book online, no surprises when I checked in at the airport. "

" The agent spoke English well and made sure I understood everything about the rental. Her directions were clear. I just wish they had a local map to give me that extra confidence to find the highways I needed for my journey. "

BARCELONA, ES - Reviewed by MICHAEL - September 21, 2016

BARCELONA, ES - Reviewed by JAQUELINE - September 13, 2016

BARCELONA, ES - Reviewed by MILAN - September 05, 2016

" Very good! "

" Everything was good only issuing person in the garage by the Sant train station Barcelona can be more friendly when dealing with costumers. "

BARCELONA, ES - Reviewed by BERNARDO - September 04, 2016

BARCELONA, ES - Reviewed by LARRY - September 02, 2016

" So easy to reserve online- "

" Quick and easy-very convenient to rent from city center instead of airport- "

BARCELONA, ES - Reviewed by MARK - September 02, 2016

" Everything excellent. "

" Excellent. "

BARCELONA, ES - Reviewed by HARRY - September 01, 2016

BARCELONA, ES - Reviewed by JOEL - August 25, 2016

" My experience was problem free. "

" Efficient, polite, friendly "

BARCELONA, ES - Reviewed by OLIVIER - August 20, 2016

" Very good price for the rental "

" We were given a good car almost brand-new and ample space for our 4 suitcases. "

BARCELONA, ES - Reviewed by LUIZ - August 19, 2016

BARCELONA, ES - Reviewed by LOTHAR - July 31, 2016

BARCELONA, ES - Reviewed by MARK - July 29, 2016

" They were easy to work with online, got us a good price and stayed in contact with us. "

" Staff were friendly, courteous and had answers for all of our questions. They also made a few recommendations some of which we followed, such as the extra insurance coverage. In the last 3 years of renting cars throughout Europe I have sustain damage one way or another every time. Drivers in the cities with small streets and tight parking spaces always seem to clip you no matter how carefully I have parked. I was charged $380 u.s. last trip for a dent so small I couldn't see it except from a certain angle. Tried getting reimbursed through my credit card - a hassle. With full coverage this time I just signed it off at the rental return and I was done. Rental return was so fast and easy I didn't even know I was done. "

BARCELONA, ES - Reviewed by RODRIGO - July 26, 2016

BARCELONA, ES - Reviewed by HARRY - July 25, 2016

" Excellent service, excellent auto, excellent price. Would certainly recommend to others. "

" Excellent service, excellent auto, excellent price. Would certainly recommend to others. "

BARCELONA, ES - Reviewed by TIMOTHY - July 22, 2016

" Great! Up graded me. Same price all went well. Would rent from them again. "

" No problem they didnt solve. Great car up grade. "

BARCELONA, ES - Reviewed by DANNY GUY - July 21, 2016

" I go to Spain every year for a month or more. This year I rented a car with another company because they offered a lower rate. What I didn't know was all the hidden costs, such as limited milage, wich did not appear in the contract. To make a long story short, we returned the car after a week, and rented with Auto Europe, as I had done in the past, for the rest of the month. No surprises there and a great car and service. Lesson learned. "

" No problems there. They do need more staff at the airport, though. "

BARCELONA, ES - Reviewed by DANIEL - July 20, 2016

" Information about the automatic photo tolls would have been really helpful. I had to spend several hours working to get it straight after the fact, as it was not clear that the ticket needed to be purchased before ever getting on the road. Hertz just shrugged and said it was not their problem, but I could expect a big fine if I did not figure it out. "

" Pretty hard sell on "extras". Not helpful on the mistake I mad on the photo tolls. "

BARCELONA, ES - Reviewed by JAMES - July 18, 2016

" The price couldn't be beat. And I pre-ordered a GPS based on offer I received. While the GPS rate was also great, they charged me for the entire time I had it rather than just the timeframe of my car rental. "

" Since I was picking up from the airport after being in Barcelona for a few days rather than coming straight from a flight. The taxi driver was confused where to take me. There is a company called Europe Car Rental, my voucher said Hertz counter, and I received an email that said that I should go to the Dollar counter. It all worked out, but there was definitely confusion in communication. "

BARCELONA, ES - Reviewed by ROBERT - July 16, 2016

" the rental worked well. Could have used a GPS system and I thought it was included by apparently not "

" Easy pickup and return "

BARCELONA, ES - Reviewed by GIRISH - July 10, 2016

" Picking up car at the airport took longer than expected (more than an hour). "

BARCELONA, ES - Reviewed by GIUSEPPE - July 07, 2016

BARCELONA, ES - Reviewed by MARIE-THERESE - July 05, 2016

BARCELONA, ES - Reviewed by MATTHEW G. - July 02, 2016

" Excellent and easy "

" The return process was chaotic and grossly under staffed. "

BARCELONA, ES - Reviewed by THOMAS - July 01, 2016

" We have used AE before and had great experiences before. We have always recommended the site. "

" The clerk was very friendly and helpful. I appreciated her help with navigating the paperwork and to get us on our way. My reason for not giving highest rating is an issue with the level of fuel. It was made clear that a vehicle that is not filled would be an 85 Euro charge. To my surprise, my vehicle was not full when I received it. The location of Hertz is in a parking structure. One has to walk over there, use dedicated scanners to leave and the entire process is on your own. It is not easily apparent which way one would be able to go back to the office or where to park on that busy road. I was also on a tight schedule with family waiting. I did however take pictures of the dash, it appears I am several liters short. Please contact me. "

BARCELONA, ES - Reviewed by MARK - July 01, 2016

" I am a Gold Member in the US, I was disappointed that there was no instruction for the GPS system. No basic instruction on the tollway system - this could be a simple sheet explain the symbols , etc. "

BARCELONA, ES - Reviewed by SERGIO - July 01, 2016

" It was great! "

BARCELONA, ES - Reviewed by JUREK - June 29, 2016

BARCELONA, ES - Reviewed by GUILLERMO - June 28, 2016

BARCELONA, ES - Reviewed by OREL - June 26, 2016

" The AutoEurope experience was good. The pickup/drop off was relatively easy, the car was excellent. I enjoyed all aspects of the experience. "

" The service was great. The car was new and performed well. Hertz agents were very courteous. "

BARCELONA, ES - Reviewed by CHRIS - June 24, 2016

" Easy check in and check out "

" next time will prefer a diesel "

BARCELONA, ES - Reviewed by LINDA - June 20, 2016

" Dollar is actually Hertz in Spain. The GPS department rm told me that other wise it would have been very confusing. Hertz check in counter was very helpful and efficient, but then it tho 30 minutes in the garage of the attendant to help us. "

BARCELONA, ES - Reviewed by POUL - June 20, 2016

BARCELONA, ES - Reviewed by RICHARD - June 16, 2016

" As we have experienced before with AE everything was most satisfactory. The car was ready, the location was very convenient and the return of the rental was as smooth as possible. Will use AE again! "

BARCELONA, ES - Reviewed by ADRIANNE - June 14, 2016

" I made the original reservation about 3 months ahead of travel date and had to change the pick up date, slightly to meet the schedule of a friend who was meeting us in Barcelona. When I called AutoEurope to make the change, I was told that the original quote was incorrect because it didn't include the drop off fee in Lisbon. Anyway, the person I spoke to did his best to find us a car, changing from Avis to Hertz, at a better rate. I was annoyed that the first quote was incorrect but satisfied in the end. "

" Picked up the car in downtown Barcelona and dropped it off in downtown Lisbon. Had trouble figuring out where to park the car when I returned it because it wasn't marked but after driving downstairs and back up again, the service was good. "

BARCELONA, ES - Reviewed by KELLY G - June 12, 2016

BARCELONA, ES - Reviewed by MICHAEL - June 08, 2016

" We were very pleased with the car and with the service, both at Barcelona and Bordeaux. "

" Very satisfied with our Hertz agent. Friendly, and very knowledgeable. "

BARCELONA, ES - Reviewed by VIOLETTE - June 08, 2016

" Agent was very helpful and the best he could be. However, no maps in the office. Wish they had a local street map. Also, we were told the tank was full but the indicator did not go all the way up. This was not true. There was nothing wrong with the indicator. Our car was only 3/4 full when we took it. It was full when we returned it. "

BARCELONA, ES - Reviewed by FILIP - June 07, 2016

BARCELONA, ES - Reviewed by PAUL - June 05, 2016

" Smooth and effortless. I would certainly rent from them again and highly recommend them. "

" Great desk service and very helpful. "

BARCELONA, ES - Reviewed by GREGORY - June 05, 2016

" Worked well. "

" Only issue was upon receiving/checking out our car, the tiniest nick (like barely there door edge mark) had to be marked down. I've rented for years and never has it been that picky/exact. I'm not talking scratches, small dents, or noticeable very small marks, but minute minute nick. Made us extremely nervous taking the car. Upon return, it was "normal" check in and went like Hertz clockwork ☺ "

BARCELONA, ES - Reviewed by CORY - June 04, 2016

" Staff at the counter was very helpful, I needed to upgrade and it was no problem "

BARCELONA, ES - Reviewed by MARK - June 01, 2016

" It was easy, friendly, and a good price "

BARCELONA, ES - Reviewed by BOB - May 22, 2016

" Had a problem with my car rental in Barcelona: what was promised as a non-smoking vehicle smelled like an overused ashtray. Contacted Auto Europe and they quickly resolved the problem with the local rental agency. Have used AE for 5 years now, (as a tour guide, I travel a lot!) have been very happy with their service and professionalism. "

" Check in and return was quite slow, complicated by their lack of English speaking staff in the parking/pick-up area. My Spanish is not great, but usually can make myself understood with people who care to listen/solve problems. Their Terminal 1 counter staff were quite fluent and helpful, but once I left the sales area, the downstairs staff appeared overworked and uninterested. "

BARCELONA, ES - Reviewed by OREL - May 22, 2016

" The rental experience was very good. The car was brand new, and performed flawlessly. The pick and drop off went smoothly. The only disappointment was the malfunction of the GPS unit which I eventually stop using. This was a drawback since I rented the device for the duration of my European trip which ends on June 24th. But the car rental process was phenomenal. "

" The Hertz personnel was efficient and helpful both at pickup and drop off. I could not had a better experience. I had an enjoyable trip touring Mediterrean Spain. "

BARCELONA, ES - Reviewed by PETER - May 18, 2016

BARCELONA, ES - Reviewed by ARTHUR - May 16, 2016

" Upgraded to a car with GPS was nice! Wish we had thought to request a diesel! "

BARCELONA, ES - Reviewed by RADCLIFFE - May 14, 2016

" Rental went smoothly. GPS provided through Auto Europe was indispensible. "

" no comment "

BARCELONA, ES - Reviewed by DONALD - May 14, 2016

" Pick up was easy. We got a brand-new car which handled nicely on the freeways. We enjoyed driving it. Drop-off at the airport was very early in the morning and we just dropped the key in the box at the airport. "

" Pick up was easy. We got a brand-new car which handled nicely on the freeways. We enjoyed driving it. Drop-off at the airport was very early in the morning and we just dropped the key in the box at the airport. "

BARCELONA, ES - Reviewed by ELIAS ADRIAN - May 13, 2016

" very interesting option to find a favourable rate "

" very good, even if it was carried out at a Hertz counter and with a Hertz car "

BARCELONA, ES - Reviewed by DERMOT - May 09, 2016

BARCELONA, ES - Reviewed by RICHARD - May 08, 2016

" The checkout process was lengthy and painful. Had a flight to catch and it took an extraordinarily long time to get the final paperwork. Normal dirt and most likely wear and tear on the car were looked over way to minutely. "

BARCELONA, ES - Reviewed by RUBEN - May 06, 2016

" I was upgraded from a compact to a Mercedes A200d and this is a great car. I really enjoyed the experience. I put hundereds of miles on this car and enjoyed every mile. "

" The process was easy both at pickup and drop off. "

BARCELONA, ES - Reviewed by RICHARD - May 05, 2016

" Car we got was with Hertz. The company wanted it back after a week and so we exchanged it for a very nice vehicle and completed our 3 week rental. "

BARCELONA, ES - Reviewed by THOMAS - April 24, 2016

BARCELONA, ES - Reviewed by LESA - October 22, 2015

" Easiest car rental ever! The agent was pleasant and courteous both in getting our rental and returning. "

BARCELONA, ES - Reviewed by IAN - October 19, 2015

" Everything was pretty good as usual, thanx. "

" Mini Cooper for 2 weeks for 220 EU is very good rate I guess :-) "

BARCELONA, ES - Reviewed by STEIN TORGER - October 11, 2015

BARCELONA, ES - Reviewed by ALEKSEI - October 06, 2015

" I am satisfied that it was addressed to your company). Good luck to your business!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "

" It was real pleasure to deal with u-$))). Good company with reasonable prices!!! "

BARCELONA, ES - Reviewed by CARLA - September 30, 2015

" Excellent efficient service both on pick up and return "

" See above - excellent friendly helpful staff Good car "

BARCELONA, ES - Reviewed by DAN - September 28, 2015

BARCELONA, ES - Reviewed by STEVEN - September 22, 2015

" Everything went very smooth. We did not know that you can not have luggage in the back seat of a car in Spain. It is illegal. Thank God the Agent was on top of things for us and got a car that suited our luggage and needs. Everyone at Hertz was amazing. "

BARCELONA, ES - Reviewed by JOHN - September 22, 2015

" Easy pick up and heckout. Very pleasant personnel working for you. Will book through you again. "

BARCELONA, ES - Reviewed by BO - September 10, 2015

" East rental and god information thru the process. "

" They kept track of My flight and where aware of the delay. The car was new, clean and East to find at the parking. The return of the car was easy with personal already at the parking so I didn't have to go to Hertz desk. "

BARCELONA, ES - Reviewed by ANTON - September 09, 2015

BARCELONA, ES - Reviewed by PHILIPPE - September 08, 2015

" Good compagny, price and services "

" Good overall. I had difficulties to understand the employee explaining the need of extra insurance to have a limited amount to pay in case the car is destroyed. "

BARCELONA, ES - Reviewed by SERGIO - September 05, 2015

BARCELONA, ES - Reviewed by KRYSTYNA - August 24, 2015

BARCELONA, ES - Reviewed by OLGA - July 26, 2015

" Good service, low price. "

" Very well, up grade vehicle did free. "

BARCELONA, ES - Reviewed by GARY - July 24, 2015

" The online bookings was very easy. Great value on the rental. "

" Was upgraded to Seat Ibiza. fabulous little car and very economical on fuel. in and out processing was ferrying easy. The young lady at the Hertz desk who inprocessed us could not have been friendlier. When she learned we were planning to stay in her home town she provided us with some recommended sites to visit. "

BARCELONA, ES - Reviewed by TAVOR - July 21, 2015

BARCELONA, ES - Reviewed by IAN - July 15, 2015

" I have been uding AE for deveral years and have always found it to be a great service and good value. But what happened to the Minis? In 2013 I got one for a reasonable price, I think from Hertz in Madrid. Last year and this, their prices are out of sight. "

" Excellent service in Europe. "

BARCELONA, ES - Reviewed by ARTURO DIEGO - July 12, 2015

" It is my best car rental ever! Perfect service. Best tates! "

" Unfortunately Hertz don't accept my Gold number because reservatiin was made through AutoEurope. Everything else very good. "

BARCELONA, ES - Reviewed by JUAN - July 10, 2015

BARCELONA, ES - Reviewed by ERIK KENN - July 10, 2015

" Easy booking "

" Nice new car "

BARCELONA, ES - Reviewed by MARKUS - July 04, 2015

" Convenient car rental, good information, everything was in order. "

" Our flight arrived late, past midnight, but the lady at the counter (at Hertz) kept working until all had their car. Everything was in order. Returning the car was fast. "

BARCELONA, ES - Reviewed by GREGOR - July 03, 2015

" very positive experience! "

" We had the pleasure of being served by your top employee Valerie. Her professional knowledge and her pleasant attitude made the car remtal a pleasure. We never met such a friendly employee anywhere at a car rental before. "

BARCELONA, ES - Reviewed by INDREK - June 27, 2015

BARCELONA, ES - Reviewed by ANDRE - June 23, 2015

BARCELONA, ES - Reviewed by PEDRO HECTOR - June 15, 2015

" Excellent as usual "

" No GPS onboard, I have to rent one at outrageous Price, near 100uss for 4 days, that was more than 3 yeasr outdated. "

BARCELONA, ES - Reviewed by JULIO - June 14, 2015

" Very satisfied. After I had a flat tire, I took the car to the agency and they quickly gave me another car. Very efficient and friendly. "

" Very satisfied. Although, at my last car return, the agent did not mention anything about the credit to my credit card for bringing the gasoline tank full, as I was told initially when I picked up the car. Other than that, again, I am very satisfied, and I will definitely use your services again and recommend it to my friends. "

BARCELONA, ES - Reviewed by JAMEY - June 11, 2015

BARCELONA, ES - Reviewed by DAVID - June 03, 2015

" Excellent service, prompt response to my enquiry "

" Very helpful "

BARCELONA, ES - Reviewed by FREDERIC - May 26, 2015

" Very welcomed by Valerie, representative for the rental company. She speaks three languages and provides the right information about the rental car. Very accommodating . I recommend this company in Barcelona airport and also Autoeurope. Fred "

BARCELONA, ES - Reviewed by WILLIAM - May 25, 2015

" Great car Great service Little hard to find where to go to start the rental process in Barcelona "

" I never saw Dollar This was one of the problems with finding the place to start the rental process There was no signage for "Dollar" "

BARCELONA, ES - Reviewed by JAMES - May 20, 2015

" All went smooth and professional with both Malaga and Barcelona Spain May 3 through May18, 2015 "

" The Hertz counter personnel handled the transaction well. "

BARCELONA, ES - Reviewed by MICHAEL - May 19, 2015

" I got FIAT 500C - new (3.5K km) and very nice car "

" Really it is Hertz, very nice representative and good service "

BARCELONA, ES - Reviewed by DAVID - May 19, 2015

" Great service, the best prices "

" Upgraded me again! "

BARCELONA, ES - Reviewed by DONALD - May 09, 2015

" I was satisfied with the competitive price and the service I received from Auto Europe. "

" I was satisfied with the competitive price and the service I received from Dollar Car Rental. The car was ready as soon as we arrived and there was no pressure to pay for add ons such as GPS and additional insurance. "

BARCELONA, ES - Reviewed by FRANCO - May 09, 2015

BARCELONA, ES - Reviewed by DAVID - May 04, 2015

" Great value, very easy to use "

" Efficient, nice car "