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PARIS CAR RENTAL REVIEWS
Car Rental Reviews - Paris, France
Welcome to our page, which is dedicated to customer reviews and our clients' experiences with Auto Europe and their chosen car rental supplier. We know reviews are an excellent way for our clients to learn more about our business and long-standing relationships with the most reliable suppliers who rent vehicles to travelers planning a trip to Paris.
Auto Europe works with the best car rental companies in Paris and France to provide our customers with the most options at the best prices. Browse car categories from suppliers, including Avis, Budget, Dollar, Hertz, Europcar, and more. Compare rental rates from different suppliers and a variety of makes and models to find the best deal for your travel group. No matter which car rental supplier you choose, you know you're in good hands with Auto Europe.
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Save up to 30% on your rental car in Paris when you book with Auto Europe today! You can use the booking engine at the top of this page to compare supplier rental rates in seconds. Our booking engine will help you find the ideal rate and vehicle for your time in Paris. With our price match guarantee, there is no reason to wait. If you see a better rate with one of our suppliers before pick-up, we'll beat that price!
AUTO EUROPE PARIS, FRANCE Car Rental Reviews
Average Rating for Auto Europe Paris:
PARIS, FR - Reviewed by RONALD - September 21, 2025
" Very well organized pick up and drop off. Couldn't have been easier "
" Very comfortable abd well equipped. Good economy and space. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - September 20, 2025
" Very quick, efficient process. Easily worth the price. Glad we did not have to deal with rental counters in airports "
" Getting a new car instead of gambling with a rental was a plus. The Clio was nicely appointed for a compact car. The hybrid got 4.5 l/100Km...pretty good considering 50/50 highway vs city for 6250 KM. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by ROBERT - September 15, 2025
" It was great... "
" This was a great deal for us. Being in France for 42 days would have cost triple with car rental agencies...Thank you!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILLIAM - September 11, 2025
" Phone assistance was good. Attendants answered all my questions and were helpful. "
" The car, 2008, was very easy to drive and operated well for my entire two-month lease term. The hybrid was very economical to drive for the whole 4700 km travels. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SUSAN - September 06, 2025
" When I had to return to the US earlier than I had anticipated, the Auro Europe staff were very accommodating and expedited á refund. The entire lease process went smoothly. Will do it every year! "
" A very good car. No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBIN - September 03, 2025
" Excellent "
" Excellent program as always. Loved the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SHARON - August 24, 2025
" Easy to use? "
" Friendly staff and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PIERRE - August 22, 2025
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BERJ - August 22, 2025
" I have been renting with auto Europe for many years. I still find them to be very competitive compared to other companies. Keep up the good work. "
" Always great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHRISTINE - August 13, 2025
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - August 07, 2025
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RONNIE - August 06, 2025
" All were superbly helpful and professional. Great service. "
" Everyone we dealt with was exceptionally knowledgeable and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DALE - August 06, 2025
" I have already recommended Auto Europe to a friend. "
" The Check in and check out process was simple and the shuttle service to and from the terminal was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOSEPH - August 05, 2025
" Auto Europe was fantastic! Everything went smoothly. The pick up and drop off at CDG were impressively efficient. "
" The car is really nice to drive, very smooth and quiet, but the software has some shortcomings, in particular the cruise control and Apple Car Play. The letter kept dropping off randomly, even when connected by a USB cable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GERARD - August 05, 2025
" From start to finish if was easy to use this rental I will do it again thank again "
" Wast a great experience I will rent again wit them "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by KEVIN - August 04, 2025
" Best auto leasing company in Europe and never disappoints. "
" Best auto leasing company in Europe and never disappoints. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by IRENE - August 04, 2025
" Good communication. Easy process. "
" Everything was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HENRY - July 31, 2025
" No problems "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CLAUDINE - July 30, 2025
" Very friendly and helpful people! I definatly will use this company again! "
" A great vehicule! Peugeot leasing /rental was easy to obtain and the contract was accurate with no hidden loopholes. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by TED - July 29, 2025
" excellent in all respects "
" The Renault Arkana was an outstanding automobile. I'm only sorry that Renault has stopped producing it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEAN-JACQUES - July 29, 2025
" AutoEurope was excellent, very response. I will use it again. Thank you "
" Renault was perfect in every sense. Car was great and service wonderful. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ERIC - July 27, 2025
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOEL - July 27, 2025
" Everything went smoothly. Very pleased "
" Very good car. Great GPS plus CarPlay "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - July 26, 2025
" great "
" great car great service from staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by NICHOLAS - July 22, 2025
" Always enjoy renting with Auto Europe. Never any problems and solid options. "
" Beautiful, functional vehicle. No complaints. Excellent fuel efficiency. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - July 21, 2025
" The vehicle suited us perfectly and it performed well. "
" Was Keddy the counter staff? It was okay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by KONSTANTIN - July 20, 2025
" I have been ordering cars for several years, I rent cars on the AUTO EUROPEAN website - I am very pleased with the service - everything is clear, fast, very convenient interface. "
" I am satisfied with the service - everything is clear, fast. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARC - July 19, 2025
" Easy to book car rental / leasing. "
" Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GERARD - July 18, 2025
" Great overall. "
" Easy pick-up & drop off. Friendly staff. Comfortable car. Little more time showing us the controls would be nice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHAEL - July 14, 2025
" Did what was expected "
" Went well "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MAHMOUD - July 08, 2025
" Very satisfied with services, car and overall cost.Everything exceeded my expectations. Thank you. "
" On the overall, I am satisfied with services offered and the overall cost. My expectations were met. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PHYLLIS - July 08, 2025
" All good. "
" The agent who handled my rental pickup was amazing! He was very efficient and even took the time to set up my phone with the system in the car so we had GPS throughout our entire trip. Return was very efficient as well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOSEPH - July 07, 2025
" Great stress free rental. "
" Short staffed, but they hustled. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHESTER ALLAN - July 06, 2025
" It could not have better. The only shortcoming was that I got stuck in Paris' rush hour traffic when returning the car. "
" Everything was fine - the car was great; the people were very professional and friendly; I highly recommend this service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PHILIPPE - July 04, 2025
" Excellent service, fast and easy "
" It was just great and simple "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CATHERINE MARIE - July 03, 2025
" positive "
" The front desk staff took the time to walk me to my car and show me how to use the navigator instrument as well as other feature of the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by VALERIE - July 01, 2025
" A well organized service. "
" As usual, very friendly and efficient staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by STANISLAS - June 24, 2025
" We use autoeurope for 20 years. Always good experience. "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LANCE - June 24, 2025
" The entire experience was great. The vehicle was a great drive, and checking in and out was a breeze. "
" The entire experience was great. The vehicle was a great drive, and checking in and out was a breeze. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THOMAS - June 23, 2025
" The people at TT Transit are great ambassadors of the Peugeot brand. "
" Always wonderful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JIM - June 21, 2025
" Very easy process to book,pick up and return. Great value! "
" Very nice car. Lots of safety , convenience features "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WANDA - June 20, 2025
" AutoEurope is extremely easy to work with and they are so helpful with the details. "
" This was our second time of renting/leasing with Peugeot and it has been consistently great. We will do it again soon. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SERGEY - June 19, 2025
" Like it, "
" Like it "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DONALD - June 15, 2025
" Auto Europe put us through Renault - we will definitely use them again. The entire process went smoothly and we had a great car. "
" We had a great experience from start to finish leasing a car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARSHA - June 14, 2025
" It was a great experience. "
" Yes. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LADA - June 13, 2025
" Everything went very well ! Thank You ! "
" Everything went very well ! Thank You ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by STUART K - June 06, 2025
" Rental was easy. Everything explained really well with added tip bits on advice at pick up point. I had a question before leaving called and was completely satisfied with the information given me. "
" Staff friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by RONALD - June 04, 2025
" Excellent in all ways. Efficient, polite and professional all the way! "
" Frankly, the 2025 Citroen C5 provided to us is a far superior SUV than our 2018 Lexus RX350 back home in America. Wish Citroen cars were available in the U.S.! The customer service for our long-term lease was equally incredible! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILLIAM - June 02, 2025
" Process was straightforward, once I learned the lease routine. All staff very professional, friendly, helpful. "
" Was with Car2Europe lease, first time for this option, entire experience, including with the vehicle, was excellent. That said, we returned it inside/outside-clean with no damage, but coverage was favorable so it may likely be fine if not returned in that condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT - May 31, 2025
" Always good value for money and easy to book "
" Easy and convenient. Staff are cordial and go. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - May 31, 2025
" I've been dealing with Auto europe for probably 15+ years. They've always been great to me. "
" This is probably my seventh Peugeot deal over the last several years. It's a great program and I love it. Brand new car hundred percent coverage easy pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - May 28, 2025
" Always booked with Auto Europe, good price and very good cover. I got my credit card and driving licence stolen a day before it was due to be pickup. Auto Europe gave us our money back less administration fee within a few days. I had recommended Auto Europe to so many friends. "
" We picked up at Gare du Nord Station, and it is quick and efficient. Very nice and clean car. Great and comfortable to drive. The return was to CDG Airport T2, we got a bit lost because the signage are very bad. The staff at the airport was brilliant. We were very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by STEPHEN - May 25, 2025
" Excellent experience with Auto Europe, as always. "
" It went very smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RALPH - May 24, 2025
" All good. "
" Car was really nice. I would definitely rent again from Europcar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT - May 21, 2025
" Nice new car "
" Friendly, helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CYNTHIA - May 19, 2025
" Booking is a breeze and good choices offered "
" Although a very busy day picking up at ORLy the staff were efficient , professional, friendly and very helpful. The car was so new and comfortable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT - May 10, 2025
" The car was clean, had no prior damage, and was easy to drive. Very easy process. "
" If a less efficient staff alt the counter is the biggest area for improvement is all I can point to, then you are doing a good job. Overall, I could not ask for more from our Europcar experience. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by EDWARD - May 08, 2025
" I will definitely rent again from Auto Europe and recommend them to my friends and colleagues. "
" The counter staff was efficient and friendly. The person who helped me was great. He gave detailed instructions for getting out of the airport and for returning the car. He was a tremendous help. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CARSYN - May 01, 2025
" Easy to use and efficient. "
" Great car, enjoyed its use through Italy and France. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHAEL - April 28, 2025
" The whole process worked without any problems "
" Everything was as described "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SOPHIE - April 22, 2025
" Very easy to book my short term lease! "
" I have been taking advantage of the short lease program for years and will continue to do so. The staff at pick up in Paris (CDG) are efficient and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT - April 21, 2025
" Vey satisfied. "
" Good price, good quality vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALAN - April 10, 2025
" The rental car experience went very well from initial renting to drop off. "
" The rental car experience went very smoothly "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SIMON - March 17, 2025
" I am so happy and pleased that I recently logged in to your site to check with a booking for an SUV from 22/04 until 27/04/2025 at George Bush Intercontinental Airport ! But at the mean time you can checked my booking and reply back to me about any discount and complimentary. "
" Keddy is a fantastic and efficient person who handles me as a customer so professionally and caring ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SYLVIA - March 12, 2025
" Will definitely use Auto Europe in the future "
" Absolutely wonderful drop off experience at CDG. Having an employee in the parking area made a huge difference. Quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DANIEL - March 04, 2025
" Very good. "
" Quick "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PARIS, FR - Reviewed by LAURENT - February 07, 2025
" Very effective and friendly. "
" Everything was smooth and fast. Impressive! "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JUNE - December 17, 2024
" They jumped through hoops at the last minute to get me a car, once all the stars aligned. Always my first choice in France. Have been burnt too many times by the "counter at the airport/trainstation" car rentals. "
" AutoEurope and TTcar have provided beyond excellent service for years for me. Five years ago I had a medical emergency and had to leave asap, they rearranged all my plans seamlessly and graciously. This last trip went perfectly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GORDON - December 04, 2024
" If anyone I know needs a vehicle in Europe I would be sure to tell them Aut Europe "
" Nice Automobile and Great Service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by OLEG - November 25, 2024
" Great service! Fast check out. Will rent again. "
" Great service! Fast check out. Will rent again. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PARIS, FR - Reviewed by ROBERT - November 18, 2024
" AutoEurope provided excellent service in terms of the initial setting up of the lease process and was very helpful in providing additional information on the car type, etc. "
" we learned about the Peugot lease program through reading Rick Steves tour book and so glad we did the experience from beginning to end was excellent. Your customer service outstanding particularly want to compliment the two folks at the your location at CDG that helped with this return process. - Donia and niro (sp?) Also, early on in the lease, the battery needed to be replaced and again your customer service was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MAUREEN - November 09, 2024
" no issues "
" no issues. very fast turn in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CATHERINE - November 07, 2024
" The email correspondence with Auto Europe is very efficient. The agents send all the documents with signature areas marked and a complete list of what we must send them. They are very responsive, punctual, and available to answer questions on the phone. I have been calling on them for my regular trips to France since 2009, and I intend to continue. "
" I love that the person at the Paris-CDG location recognizes me! Very pleasant people, extremely efficient in their work and always ready to assist their customers. Everything is ready when we arrive--and we appreciate it all the more with the tiredness of jetlag--and the return of the vehicle could not be any easier. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MAJID - November 05, 2024
" My experience was straightforward and convenient, providing an easy rental process and minimal hassle. "
" My experience with Hertz was straightforward and convenient, providing an easy rental process and minimal hassle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JORDAN - November 05, 2024
" Great experience. Very grateful for auto Europe and would use them again. "
" Overall great experience. Very helpful and friendly staff. 10/10 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEFFREY - November 03, 2024
" Seamless "
" As usual, a very smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BYRON - October 29, 2024
" Auto Europe was a delight to work with Responsive to all questions and concerns! "
" This is our second time using the Peugeot buy back lease! Great for long stays in Europe! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GARRY - October 20, 2024
" Well done "
" Easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GERALD - October 15, 2024
" I was impressed by the inordinate amount of time that was spent on the phone with me while trying to book just the right vehicle and pick-up location that fit our schedule. Very helpful. "
" Scheduled hours were accurate, counter staff were helpful, vehicle was clean and fueled up as promised. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RONALD - October 14, 2024
" Good customer service on the phone "
" Quality SUV at a reasonable price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LAWRENCE - October 14, 2024
" Appreciated ease of early return to different location than planned. "
" Staff at Gare du Nord were super! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CLAUDE - October 08, 2024
" very good service "
" good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ASHISH - October 07, 2024
" Really easy to use service. I will always use this service in the future "
" no issues at all. Counter service and return speed was outstanding "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAY - October 07, 2024
" Excellent "
" Simple , easy, nice clean car. Excellent service, easy pickup and return of the véhicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CLARA - October 06, 2024
" Excellent all around! "
" Gare du Nord service was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GERALD - October 06, 2024
" All went well. "
" Everything was excellent. A big thank you to the employee that checked us out and then shuttled us to the terminal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILFRED JOHN - October 05, 2024
" This was our 4th time renting with you. All times have been great. As Portland residents , we appreciate the discount! "
" Fast and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHRISTINE - October 04, 2024
" Been a client for over 20 years, expresses my satisfaction with the experience in renting through Auto Europe. "
" Excellent Hybrid Renault. No problems. Easy to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DOUGLAS - October 01, 2024
" Everything went smoothly, so that is very important after flying 8 hours. "
" The car was very good. Agents were efficient and polite. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - September 24, 2024
" Very professional "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CLAUDIA - September 22, 2024
" Always good value for the money "
" Courteous and efficient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ZACHARY - September 13, 2024
" Very satisfied with this program. We will continue to use AutoEurope for our car leasing needs in Europe. "
" Very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAN - September 07, 2024
" Professional and friendly "
" The CX 4 Diesel is a very convenient vehicle with an excellent radius. We cruised through Europe during the summer and it was very pleasant driving the CX4Diesel. The engine is very quite as well. Overall good notes ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CLAUDETTE - September 06, 2024
" Super. "
" It was a 10 all around. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEREMIE - September 06, 2024
" Everything went well. No problem at all. "
" Everything went well. No problem at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by EYAL - September 04, 2024
" Auto Europe were always quick with an helpful assistance "
" Everything was as smooth as can be. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HANS - September 03, 2024
" Easy to book. Great car rental portal to compare rates. "
" Friendly staff. Super easy pick up and drop off. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by WILLIAM - September 01, 2024
" No problems. Very easy to make reservation. "
" Everything was great. Hertz rep, Gregory was very helpful. Pick up and drop off experience was simple and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CAELAN - August 28, 2024
" Excellent customer service! "
" Excellent customer service!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - August 26, 2024
" Keep up the good work! We are regular customers & will rent again next year. "
" We are return customers & have always been very satisfied. Keep up the good work! We will return again next year. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARIA ANTONIETA - August 15, 2024
" Always good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHAWNALEE - August 14, 2024
" The rental was easy to do & it was an overall good experience. "
" It was a very good experience. The car was nice, the staff was good & it was good overall experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ARLEN - August 13, 2024
" This was our second time renting from Auto Europe. We were very pleased with our vehicle and the customer service shown to us picking the vehicle up, and the ease of returning the vehicle back to the airport. "
" I Pickup was pretty painless. Couter employees were very helpful, even with a lot of customers waiting they were very patient and helpful. The availability of employees who spoke English was also very helpful. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by KARINE - August 12, 2024
" Excellent service all around "
" Excellent all around "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MILOS - August 10, 2024
" It was all very good "
" All Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PATRICIA - August 04, 2024
" I have always used auto Europe and always will. "
" Very friendly and efficient customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GUY - July 26, 2024
" Very good communication and easy process. "
" It is always a pleasure to get a car from them. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by TED WINSTON - July 24, 2024
" excellent service "
" Outstanding service and an excellent Renault vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CINDY - July 17, 2024
" Car was brand new, everything went smoothly! "
" Super easy and a great deal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RICHARD - July 12, 2024
" Helpful, caring, efficient, and clear. Thank you. "
" Very easy pick-up and delivery. Car was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by STEFNI - July 11, 2024
" I would definitely recommend to my friends. "
" Was very happy with the rental, and with the fair price! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ERIC - July 10, 2024
" The rental experience was efficient, and our car was satisfactory. "
" The rental experience was efficient, and our car was satisfactory. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SHERRI - July 05, 2024
" We were very pleased! "
" We were very pleased! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT - June 28, 2024
" Everything went very smoothly "
" Everything was perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CLAUDIA - June 25, 2024
" Have used it for a long time and always satisfied with the pricing "
" Good service and excellent car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOSEPH - June 25, 2024
" Flawless execution on all fronts. I'll be back!! "
" Nice vehicle, friendly staff! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - June 23, 2024
" no surprises "
" excellent location "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT - June 22, 2024
" No problems "
" We had no problems with pick-up or drop-off and the car was great. We were especially impressed with the young man running the place at Gare Nord in Paris. His English was very good, and he was very knowledgeable. We were very impressed by him. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DANA - June 17, 2024
" good service "
" good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ELDON - June 16, 2024
" Auto Europe is a wonderful company. The personnel were friendly and knowledgeable about what I needed in a car. "
" I was very pleased with the check out and return process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RONALD - June 12, 2024
" Great vehicle, courteous service. "
" Great vehicle, courteous service. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by FRANCK - June 11, 2024
" Have already recommended Auto Europe to a few people base on my experience! "
" Auto Europe made the whole process very easy and stress free. My contacts with the return office in Nice was very responsive. Car was great. Will definitely do this again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by NICHOLAS - June 10, 2024
" Easy and smooth. "
" Everything was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARK - June 07, 2024
" We have been renting cars in Europe and South America through Auto Europe for over 20 years. I appreciate the dependability and good prices. Thank you! "
" Car was great. Service was great. No issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SANDRA - June 04, 2024
" Easy to pick-up and drop-off, overall a very good experience. "
" Everyone I dealt with was very friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - June 03, 2024
" We will use auto Europe again. "
" I love the car, it's performance and versatility. Pick up and drop off were very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CRAIG - May 30, 2024
" Very tentative and helpful "
" Easy all the way around "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LUCIE - May 30, 2024
" Easy and smooth process. "
" We have been using this method for 30 years and it works like a charm. Always satisfied years after years. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANN - May 27, 2024
" Great experience in such a busy airport, Charles De Gaule. "
" Staff was very friendly and clear. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DEBORAH - May 25, 2024
" We ALWAYS use Auto Europe for our travels in Europe. Their agents are knowledgeable and helpful. "
" It all went very smoothly. They had the car that we expected. They didn't try to push us to up-size or buy more insurance than we needed to have. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BRIAN - May 25, 2024
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by TIMOTHY - May 24, 2024
" We love working you, as we have 6 times. Everything is always, easy, clear, reasonably priced and serviced with professional talent. "
" Your team and the Citroens we have leased from you are simply superbe. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THOMAS - May 20, 2024
" No compliance. Everything was as expected. "
" Great experience! Everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HERVE - May 18, 2024
" User-friendly website. Easy to change reservations when necessary. "
" Hertz has been great over the last few years--better prices, friendlier staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT J - May 15, 2024
" Website easy to navigate "
" Clean car, easy check-in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GEORGE - May 15, 2024
" Very satisfying "
" Excellent car great gps "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by IONE - May 13, 2024
" I have used auto Europe several times now and I have also recommended it to friends. Totally happy. "
" Very pleasant staff-professional and courteous. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANTOINE - May 07, 2024
" great "
" Very smooth procedure and a very good condition of the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JORGE - May 04, 2024
" Very professional staff. "
" Everything went according to plan. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEANNINE - May 03, 2024
" Wonderful experience start to finish. Thank you. "
" This was my second time using Auto Europe and it worked beautifully. The Citroen was wonderful and both pickup and delivery were smooth. Thank you for providing this service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PAMELA - April 21, 2024
" Great prices and no problems whatsoever! Both Counter staff and drop off representatives were efficient. "
" Easy pick up, easy drop off, staff was excellent and enjoyed driving my Fiat! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by KYLE - April 17, 2024
" Very easy to book and deal with. No issues picking up or dropping off the vehicle. Received a better-than-expected vehicle in the size parameters that were ordered! "
" Very easy to book and deal with. No issues picking up or dropping off the vehicle. Received a better-than-expected vehicle in the size parameters that were ordered! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GERARD - April 11, 2024
" Will rent again "
" Good experience "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHARLES - April 04, 2024
" Great company "
" We always prefer renting with Hertz. We chose because we feel safe as you cover the windshield, the wheels and the roof. Just booked with Hertz through Auto Europe for our trip in Nice In September "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALAN - April 03, 2024
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ERIC - March 22, 2024
" Easy to use "
" Easy pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by YANICK - March 19, 2024
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GARY - February 26, 2024
" Grreat value, fine automobile "
" Excellent experience completely "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CARLOS - February 22, 2024
" Great service and I'm going to book again!!! "
" Great costumer service easy check in and out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LUIS - February 19, 2024
" Excellent! "
" The employees and staff at the counter were very professional. Everything was very clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by NAOKI - February 12, 2024
" Everything is perfect. "
" Everything is perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BERNHARD - February 04, 2024
" We were so pleased with our Peugeot 308 SW rental car that we purchased it. The purchase process, transfer of title was smooth and very well managed by Rachat Car2Europe. Karine, Car2Europe's representative laid the process out clearly from the beginning, and answered all questions quick and professionally, all in excellent English. "
" We were so pleased with our Peugeot 308 SW rental car that we purchased it. The purchase process, transfer of title was smooth and very well managed by Rachat Car2Europe. Karine, Car2Europe's representative laid the process out clearly from the beginning, and answered all questions quick and professionally, all in excellent English. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ZACHARY - January 18, 2024
" This is our third or fourth lease with Auto Europe. We are very satisfied customers. "
" Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CANDIDO - January 16, 2024
" Will certainly use the same service again "
" staff very pleasant even offer a bigger car model at less cost. could not ask for more "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THOMAS - January 15, 2024
" Everyone I spoke with was helpful and very polite. "
" Wonderful experience.... so easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALMIRA ISABEL - January 12, 2024
" Excelente website. Best option ever "
" Everything was great. It just took them a long time to get our car ready. About an hour or even a little bit more "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHRISTIAN - January 08, 2024
" When planning a long duration rental, using Auto Europe was a great option for our trip. Ease of setup through Avis made it easy for our pickup at the airport. "
" Damage to vehicle not disclosed upon pickup. Took pictures for precaution as I did not have awareness of damage at the time of rental and did not want to be held liable. "
Overall Value: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PARIS, FR - Reviewed by EL HADJI OUMAR - January 08, 2024
" Hi I need a refund as I didnot take the car I call your customer support as entreprise didnot want to take walk in and ask for a flight ticket it was not mention in my reservation that I need a ticket and they said I need to check with auto europe your curstomer rep was so kind and request that I make a refund request "
" Hi I need a refund as I didnot take the car I call your customer support as entreprise didnot want to take walk in and ask for a flight ticket it was not mention in my reservation that I need a ticket and they said I need to check with auto europe your curstomer rep was so kind and request that I make a refund request "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PARIS, FR - Reviewed by IGOR - November 27, 2023
" No complains "
" Everything went smoothly, well organizes, responsive and easy to use booking site "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEANNINE - November 27, 2023
" Great experience. "
" Pick-up and drop-off was easy and the staff were friendly and helpful. The car itself was easy to drive. I will rent from Auto Europe again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GUY - November 17, 2023
" The best as usual! "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOSEPH - November 09, 2023
" Very easy pickup and drop off with airport shuttle included. The counter staff showed me how to set up the vehicle with Bluetooth connections and answered my questions about the car. "
" We had a great time on our 7 week road trip. I was very impressed with the Peugeot 208. It more features than I would expect in such a small car. Performance, comfort and economy are great in this car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARILYN - November 08, 2023
" From the initial inquiry, to signing and returning the contract, picking up the car and then returning the car, the process was efficient and easy. I will continue to use Auto Europe when I need to rent a car in Europe. "
" From the initial inquiry, to signing the contract, picking up the car and then returning the car, the process was efficient and easy. I found the Dacia Stepway to be driver friendly in France. Great car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHRISTOPHER - November 02, 2023
" I have rented Renault many times with Renault USA. This was my first time to use Auto Europe....and to rent Peugeot. Very satisfied with USA customer service in arranging the lease )friendly folks in Maine!) and enjoy Peugeot cars more than Renault. I will be back! "
" Great car. Great service. Easy pick up and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALAIN - October 28, 2023
" Efficient and good "
" All went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RICK - October 27, 2023
" Everything was handled beautifully. One of our best car rental experiences. "
" Everything was processed nicely. We had some problems on the trip and they handled everything beautifully. Better than most car rental experiences. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LARRY - October 12, 2023
" From our original reservation to our pick up to our drop off return, the staff was great to work with. "
" From our original reservation to our pick up to our drop off return, the staff was great to work with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHAEL - October 12, 2023
" Very courteous and professional agents. "
" Very courteous and professional agents. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT - October 09, 2023
" Nothing to complain about "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GEORGES - September 23, 2023
" Easy reservation. Good price with coverage included "
" Excellent from pickup to return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARK R - September 17, 2023
" I was very happy with Auto Europe. "
" Hertz had my car ready for me. Check in was very efficient and fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RONALD - September 07, 2023
" Very easy and helpful "
" Leasing was easy and less worry than a rental. The whole process was very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MIHAI - August 09, 2023
" Extremely smooth. "
" Good. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by DOUGLAS - July 26, 2023
" My experience with Auto Europe was very professional and enjoyable. They were helpful and provided clear advice and instructions throughout the entire process. I will must definitely use Auto Europe for future trips. "
" I felt that Peugeot ( the car and the company) were both outstanding! The company was very thorough with the information they provided and asked for to insure a smooth and efficient experience. The car was immaculate in every sense of the word. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARC ALLAN - July 22, 2023
" Easy to use for car rentals and leasing. "
" We have never been disappointed when using Peugeot leasing. Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALAIN - July 21, 2023
" Great service, everything was recorded by Avis Agency, no problem whatsoever "
" Excellent and smooth rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by IRINA - July 08, 2023
" Everything was excellent! "
" Everything was excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BARRY - July 03, 2023
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HENDRIK - June 28, 2023
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SURYANI - June 20, 2023
" Always the best service and vehicles! "
" This car provided the quality service we have always experienced with Europcar rentals. We felt comfortable and safe all during our travels. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CRAIG - June 20, 2023
" Perfect. "
" Perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BRIAN - June 18, 2023
" Super easy. "
" Staff was excellent. Getting and returning car was quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BETH - June 17, 2023
" It was very easy. "
" It was great and seamless to get our car and return it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by KYLENE - June 17, 2023
" This was a great experience. "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LUCY - June 13, 2023
" Great experience! "
" Everything worked out great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - June 13, 2023
" All good. "
" Very happy that when I was a lesser price for my rental, an adjustment was made quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARTIN - June 10, 2023
" Very good. Second lease in 12 months. "
" Very, very good experience. Nice vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANTHONY - June 10, 2023
" Very good experience "
" It was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by AINSLIE - June 08, 2023
" Super service. Will use next time. "
" Great car and great service. Will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHRISTOPHER - June 07, 2023
" The whole vehicle rental reservation experience with Auto Europe went well. "
" The whole vehicle rental experience with Avis went very well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PETER - June 02, 2023
" Great "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PAUL - June 01, 2023
" Every thing was fine "
" Very good to use "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GARY DON - May 28, 2023
" Easy and reliable broker "
" Top notch. Helpful agents at pickup and easy return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PATRICIA - May 27, 2023
" Very professional and helpful staff. "
" Excellent modern vehicle. A pleasure to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JANICE - May 26, 2023
" Auto Europe was very easy to work with. I made some changes to my rental with no problem. "
" Service was great when I picked up the car. I had no problems with the car and loved driving a stick again. The car was super comfy and plenty big for what we had. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RONALD - May 22, 2023
" excellant "
" Very comfortable vehicle! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHEL - May 19, 2023
" Easy process - great pricing "
" Easy process and great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - May 12, 2023
" we were very pleased with the service and vehicle. We will certainly use your services in the future. "
" All went as planned with no issues. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PATRICK - May 09, 2023
" Everything went as expected "
" Great Vehicle that we order every time we go to Europe "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by REGINALD - April 29, 2023
" Fantastic! "
" Quick and easy! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DANN - April 17, 2023
" So grateful for this service. I will recommend to others and use use again myself. "
" Absolutely awesome. Great car. Great price. Great administration of rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by EHOUMAN - April 11, 2023
" I have a subscription with autoeurop and always use their service "
" It is the first time that I was driving an electric car and the experience was great. I has been reassured by the Avis agent in the office who was very kind and professional with me. I really liked the experience! "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ADAM - March 29, 2023
" Everything was wonderful. The experience was easy and the staff were helpful. Thank you. "
" We loved the car and are very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SAMIR - March 13, 2023
" Extremely satisfied. "
" Extremely pleasant. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BRAD - March 01, 2023
" Auto Europe consistently gets the auto type I need for my business trips in Europe, the process is professional and easy "
" The process was very professional, especially the counter check in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WAYNE - February 19, 2023
" Very satisfied "
" Everything was exceptional as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LAURENT - January 28, 2023
" I found with auto Europe a better deal than contacting the rental car directly "
" Fast and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by STEVEN - January 14, 2023
" No issues, 4th time we've used auto Europe ! Would certainly recommend to anyone traveling in Europe! "
" Easy all the way around, very helpful associates! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CATHERINE - January 08, 2023
" Great people! They make everything appear easy and fast, even though they have to handle a lot of paperwork, and they are friendly. "
" Love the people at the CDG office! We are always received as though we came home, with a warm smile. The car was super-clean, brand new, everything functioning great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHELLE - November 09, 2022
" They were very helpful once we received the contract and walked us through signing it. Everything seemed to be very organized with the Citreon Dealer and the pick up and drop off was very easy "
" Everything about the process was great and the pick up and drop off especially were well organized. Both gentlemen that met us were wonderful as we were in a foreign country and they guided us through the process and made it very easy for us. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BAILA - November 02, 2022
" Great experience "
" Very smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - November 02, 2022
" Felt confident that Auto Europe would be there if needed. "
" Friendly, professional staff made the process easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LOREN - October 15, 2022
" Great experience, will definitely use Auto Europe in the future. "
" Great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RANDY - October 08, 2022
" Great company to do business with. This is the second time I have used AutoEurope while traveling in Europe and it is always a pleasure to do business with them before and during the trip. "
" Great vehicle that we drove for two weeks without any issues at all. Renault builds a really good auto. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JUDI - October 02, 2022
" good "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANISH - September 29, 2022
" Auto Europe was great but was not happy with Sixt. The price and flexibility was great with Auto Europe. "
" The agent was feted my an electric car when I told him we are driving to Amsterdam from Paris and saying it only takes 15 minutes to fully charge. We almost ran out of power and 2 different charging stations did not work. Something with the charging cable. The third station read 12 hours to full charge. With a 15 month old baby in the car, we could not wait until that long. Had to risk driving another 45 minutes to a different Sixt location in Lille to swap out the car. When arrived, they said they don't have another vehicle and I told them I'm not leaving unless they find one. Luckily the gentleman there was nice and was able to get us another vehicle that takes fuel. I don't trust the agents in Paris at all. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PARIS, FR - Reviewed by SANTO - September 28, 2022
" i will rent a car again next year "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by SHANNON - September 16, 2022
" Would certainly recommended Auto Europe. Great prices and service. "
" Everything went very smoothly. We went to the wrong terminal to pick up the car and the agent easily adjusted to the change. We had a great experience. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by FRED - September 08, 2022
" Very convinient "
" Very convinient, nice staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILLIAM - September 02, 2022
" Loved being able to get a refund on the difference in price as the price dropped. I would definitely use AE again. "
" Hertz was great. Process was smooth and professional at CDG airport, and very detailed instructions (with photos!) were given so that it would be easy to bring the car back. Car was great. It was really a great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WAYNE - August 24, 2022
" We had no problems with the car and your service at the counter was a great "
" Everything worked out fine only we had a hard time returning the car at the airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by EUGENE - August 05, 2022
" Exceptional service with pick and drop off. Drop off was exceptional, had rep wait for me on street, and in 2 minutes was out, they also paid for taxi to get to airport. Really happy. "
" Exceptional service with pick and drop off. Drop off was exceptional, had rep wait for me on street, and in 2 minutes was out, they also paid for taxi to get to airport. Really happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ERIC - April 04, 2022
" No complaints. Much better than Hertz. "
" No complaints. Much better than Hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROLANDS - February 18, 2022
" Always renting with Auto Europe and they never disappoint me! "
" I'm satisfied, like always! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by FREDERIC - February 11, 2022
" Booking a Hertz rental through AE seemed to be eaiser than booking through Hertz directly on line. "
" Everything went as planned. Hertz at Charles de Gaulle was particularly friendly and accommodating. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THOMAS - February 01, 2022
" It is such an easy process and the staff is tremendous. "
" Great car. Easy to operate "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - January 17, 2022
" Superb service. Keep up the good work! "
" Keep up the good work! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DANNY - January 16, 2022
" All the info we needed in a timely manner "
" Efficient staff and a great vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVY - January 06, 2022
" Smooth and great Customer service was great "
" Was smooth and great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MATTHIEU - December 29, 2021
" Efficient "
" Great team "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ERNST - December 12, 2021
" Perfect every time. "
" All perfect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HENRY - December 07, 2021
" Booking, pick up and return all went exceptionally smoothly. Car was clean and and in excellent condition. No problems along the way. "
" Booking, pick up and return all went exceptionally smoothly. Car was clean and and in excellent condition. No problems along the way. Had to call about return details and the dealer was very professional and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THOMAS THORPE - October 28, 2021
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THOMAS - October 03, 2021
" Very helpful as usual. Price was up 2x from prior year but hopefully rental industry will recover and prices will drop. I believe that I found the best available price through Auto Europe. "
" The price was up over previous years but probably Covid played a part in that. The counter staff were not great, particularly the drop off rep. The fellow who showed me the features of the car was great. So 1 of 3 provided good service, 1 was so-so, and 1 was not very pleasant (in fairness it was 9 pm on a Friday night when we dropped off). "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEAN-TRISTAN - August 19, 2021
" No problem, i have used auto europe many times "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by FAWAD - May 02, 2021
" Really enjoyed the experience... thank you so much for the great service!! "
" Really enjoyed the experience... thank you so much for the great service!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HERVE - April 13, 2021
" I have always been satisfied with the options, ease of making reservations, ease of changing or cancellation. Prices are usually a little less than competitors. "
" Damage to car was noted when I picked it up. There was no agent to check it in when I returned the car, so I am being accused of causing the damage. I have docs and photos. I will win, but it will take time and be a complete hassle!! "
Overall Value: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PARIS, FR - Reviewed by JAMES - April 02, 2021
" AutoEurope made accessing a vehicle for our European adventure both affordable and easy. Highly recommended. "
" Seamless and pleasant--with kudos to Danijela in Maine for all of her assistance. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DIDIER - October 02, 2020
" Very happy. "
" Needed to extend the duration of my rental and was able to so so quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARIOS - September 26, 2020
" all great "
" great value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by KEVIN - September 20, 2020
" Provided us with the best price "
" Very efficient and professional as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JONATHAN - August 16, 2020
" Auto Europe has become my go-to site for auto rental in Europe (mainly Ireland and France) - reliable and easy to use. "
" A very good experience: efficient staff, good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BIANCA - August 05, 2020
" Very pleasant. "
" I checked the oil level on the vehicle before I took it for a long distance drive and 1.5 l of oil were missing. Obviously NO MAINTENANCE was done. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PARIS, FR - Reviewed by BENOIT - July 13, 2020
" Clear contract. Called back for updates and arrangements. I'll come back. "
" Efficient and versatile. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEANA - April 09, 2020
" Great customer service. Hannah was helpful when we had questions recently. She made our lives easier. "
" Lovely car, wonderful for our family "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by NICOLAI - April 03, 2020
" Thank you. Very efficient despite the corona situation. "
" Good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DANIEL - March 23, 2020
" Excellent on-line experience. Europcar staff in both Paris and Perpignan excellent, in trying conditions to say the least. "
" An AutoEurope customer since 1970. What can I say? Always the best. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THIERRY - March 21, 2020
" No stress, easy and fast. "
" Everything was fine, fast and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARTINE - March 20, 2020
" I love Auto Europe, I get a great discount, and go to my favorite Car Rental (Hertz) Thank you!! "
" It was perfect! I even receive the model I asked for (Fiat 500, best for what I need while in France) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GERARD - February 26, 2020
" Good experience car was great and clean "
" Returning the véhicule at the Gare du Nord Paris was not great as I had to take the train other than that very satisfied "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PATRICE - February 03, 2020
" Easy to rent Good price Easy to trace Email usefull "
" Quick Fast Reliable No bla bla Got what expected "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PARIS, FR - Reviewed by JOEL - January 30, 2020
" Very easy to book. I appreciate that the quotes are clear and easy to compare what is and is not covered with the different types of insurance coverage offered. "
" It was very good experience. No waiting at the counter and they had the car ready for me. Drop off was very quick and easy. All the personnel were very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by GABRIEL - January 27, 2020
" Every thing was very easy and helpfull people "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ARGYRO - January 09, 2020
" Great experience! "
" The best thing was that we didn't have any difficulties and we didn't lose any time during the drop-off. The office was only few meters away from the car that we left. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DANIELLE - January 09, 2020
" wonderful "
" good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PARIS, FR - Reviewed by HECTOR - December 30, 2019
" smooth experience. AAAA++++ "
" smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BETHANY MARIE - December 09, 2019
" Auto Europe was great! Very clear details about what we were getting and what additional charges to expect at the desk. "
" Returning the car was a little confusing as the customer service associate seemed surprised we were dropping off that day but we got it figured out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CHRISTOPHER - December 08, 2019
" They do a great job. I will be back. Thanks again. "
" We leased a new 2019 Peugeot 308 for 2 months while traveling all over France (5000 miles). This is a wonderful car with a couple small drawbacks. It's a bit hard to enter and exit. You have to duck way down to enter the car (I am 6 ft 5" tall). The 6-speed manual shift is a little "mushy", but it is very smooth. Braking and acceleration is wonderful. Fuel economy is very good. Driving the "A" roads are an absolute pleasure. Smooth, quiet and very stable at any speed. The seat back is adjusted with a large wheel rather than a lever which would have been much easier. I did find that the car's low ceiling put the rear view mirror in my way when traveling many of France's beautiful winding mountain and canyon roads, but the car's handling was a blast. I will have to say that I often have a problem finding the locations to pick up and return cars as a general rule, but that's Europe not the fault of the rental car company. Charles de Gaulle airport is the absolute worst – a nightmare at best. I have driven a fair number of Peugeots in the past and will continue. Thanks again, Chris in Richmond Virginia USA "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARK - December 08, 2019
" Renting a car from Auto Europe was easy, no problems at all. I paid in full when I booked the car and when I arrived and picked up the car at CDG Paris it was a walk in the park, I was in the Hertz office for about 5 minutes total. "
" Picked up car and the check engine light was on, told the counter staff and they said it was fine, so off we went. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PARIS, FR - Reviewed by JED - December 07, 2019
" Excellent! Would rent with Auto Europe again. "
" Car was comfortable and the built-in GPS invaluable. Would have appreciated instruction on several features, such as the radio and heating system. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by NADINE - December 03, 2019
" I have used Auto Europe many times in the past, found the service very good for a competitive price. "
" To this date (a week later and after calling) I haven't received confirmation that the vehicle was properly checked after drop-off. At the airport on the day of departure (November 25th), 8 am, there was hardly any spot in the parking at CDG to park the car, and no one at the office. I put the key in the drop-off box. Upon my return in the US, I call to notify that I had no issues with the car, that I had done the gas fill up and put the keys in the box. I haven't received an email to confirm that everything was in order. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 6
PARIS, FR - Reviewed by BERNARD - November 30, 2019
" Very good "
" Excellent car and service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ARMANDO - November 15, 2019
" Only few phone calls and the explanation of the lease option was very understandable. All the papers were sent on time and we retuned them and got acknowledgment all was OK. We have been using Auto Europe past 20+ years or so. Have done the Lease Options before...price about 1/2 the rentals as we like Mercedes. Nice to drive a new car. Many stares from people at this new model. I'm sure Peugeot does this as a form of advertising reason for favorable price. We recommend Auto Europe to all family and friends. "
" This is no fault of Peugeot but unfortunately for us being only 2 people we found the 3008 SUV a bit too large and it seemed wider going through small streets in Italy. But on the Autostrada it rode very nicely with pickup and speed. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILHELM - November 15, 2019
" The service a the Auto Europe counter at Charles de Gaulle was very friendly, efficient and very quick. Maybe a bit of time could have been spent to explain the workings of the car when I collected it. "
" I assume you are asking whether I liked the car (Peugeot 208) or not? I was pleasantly surprised with the car, it was very comfortable and very fast. Roadholding was exellant. While the automatic gearbox worked very well, I found a slight delay when pressing the acelerator on pull-off. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by MARK - November 14, 2019
" Good pricing and easy to pickup and drop-off. "
" Easy pickup and drop-off. The car was perfect for France - small and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALEX - November 13, 2019
" Auto Europe accommodated a change in our plans (extending rental on the front end) with great efficiency and at minimal cost. "
" Easy, efficient... great car in great condition. Pick up and drop off couldn't have been easier. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ADAM - November 11, 2019
" Very efficient and straightforward, thx "
" Great modern vehicle, GPS on console was a bonus! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOSEPH - November 02, 2019
" I'm a come back customer with the Peugeot rental by Auto Europe in France when we go back to visit our families every two to three years. We very much enjoy our rental experience using Peugeot through Auto Europe. "
" Just a side note about the vehicle.... The Peugeot 508 car is a very nice and very comfortable car, but we drove for about 4 hours at night (total trip was a 9 hours) with a maximum brightness dashboard and navigation center console; couldn't find the displays brightness adjustment even after downloading all the rental vehicle documentation from the Auto Europe website. The CDG TT French office couldn't give me the answer over the phone for the brightness adjustment and referred me to calling a local Peugeot dealership at my first destination about 1,000 km south from Paris which gave me a 98% correct answer in saying that the minimum displays brightness setting for the night would interfere with the daylight brightness setting and need to be readjusted for the daylight driving. It turned out to be wrong, the car switches automatically the displays brightness between min setting for the night and max setting for the day following the automatic headlight turning on and off. Auto Europe should provide a one page document for addressing the very basic info tied to driving safety such as console display brightness adjustment especially when picking up the rental vehicle at night; or at the very least, making sure that the rental vehicle documentation provided on the Auto Europe website is accurate to the rental vehicle latest features. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by KEVIN - October 30, 2019
" Top notch! "
" The whole process was extremely easy and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HEATHER - October 30, 2019
" It was so easy and the gps rental was an amazing deal. "
" Everything was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JACQUES - October 29, 2019
" Auto Europe is very convenient and very efficient for renting vehicles in Europe. My favorite Website that has never disappointed me. "
" I lost one hour to make my car rental terminal CDG 2E (Air France to LA) because I could not find the right entrance. Signboards very bad. Otherwise I am very happy with Hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILLIAM - October 29, 2019
" Easy pick up and drop off "
" Easy pick up and drop off "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - October 29, 2019
" We've used Auto Europe for all of our trips to Europe and are very pleased with this company. It is easy to book a car. "
" We picked up the car at CDG and returned it at the Bordeaux train station. Both experiences were easy and the staff was friendly and efficient. We also stopped at 2 different EC agencies on our journey with help programming the navigation and where to find a gas station that accepted cash instead of using a credit card and both agencies were very helpful. The only downside of the car was the airconditioning didn't work, which only was a problem for 2 days. The rest of the time it was cool and overcast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PARIS, FR - Reviewed by ROBERT - October 28, 2019
" I have used auto Europe at least 5 times and will continue to use it "
" Car was very clean and comfortable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JON - October 27, 2019
" Excellent customer service. "
" The staff went out it's way to orient us to the car. A staff member waited after hours to receive the returned car and to drive us to our hotel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SANDRA - October 26, 2019
" We love the program and the ability to drive a brand new car in our travels. "
" Car was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by AURELIO - October 24, 2019
" Great service. "
" All went well except that it was difficult to find the dropoff place.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - October 24, 2019
" Good value for the money, great car, very streamline pick up and return. "
" Great car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - October 23, 2019
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by TOMER - October 22, 2019
" The service in Paris was awsome. "
" The price we got was amazing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ARTHUR - October 17, 2019
" We continue to return, this was our third time, because it is so easy, and competitive pricing "
" We continue to return, this was our third time, because it is so easy, and competitive pricing "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SYDNEY - October 13, 2019
" Toured 6 countries and felt relaxed and safe and there were no surprises at the end like we have experienced at rental car companies. We will definitely do it this way again! "
" The experience was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ARTUR - October 12, 2019
" Excellent! Thank you. Everything worked just as planned without a glitch. "
" The red temporary license plates caused many "suspicious" reactions from other drivers and pedestrians - like we were from an unknown country. A white or yellow French plate would have promoted more "friendly" response. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DIANNE - October 08, 2019
" We have used Auto Europe every time we have gone to Europe. That is 7+ times. Auto Europe employees are the best. They have always been helpful and answered our questions. They make the rental process seamless. We will continue to be loyal customers. "
" So my answers are already in place. This is the third time we have done this Peugeot program. It is perfect. The customer service is wonderful. I tell friends and family who are going to Europe about it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARY - October 07, 2019
" We highly recommend using Auto Europe for leasing a vehicle. Their communications were timely and the pick-up and drop-off areas were easy to find. They also provide a free shuttle from drop-off location to airport terminal. "
" Their communications were timely and the pick-up and drop-off areas were easy to find. They also provide a free shuttle from drop-off location to airport terminal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by TERRENCE - October 05, 2019
" The only complaint I have is that there was only half a tank of gas. Started trip looking for fuel . Also, the vehicle exterior was not very clean. Still was very pleased with our experience "
" Very impressed and will definitely recommend to anyone "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by THIERRY - September 30, 2019
" I got an upgrade to a Peugeot 2008 matic. Brand new vehicle. Pick up and drop off was smooth. Friendly employees. Overall a good experience. "
" Reasonable price. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - September 30, 2019
" Excellent, efficient, fair, timely, communicative and responsive "
" We were impressed by the excellent service and the very competitive rental cost from Hertz in France! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOSE FRANCISCO - September 30, 2019
" Excellent on time you sent exactly you requested "
" Very good excellent services.] "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MAURICE - September 29, 2019
" Excellent value for money including full insurance coverage. "
" Hertz Staff has always been friendly and helpful. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARY - September 21, 2019
" This is my 2nd rental from Auto Europe, the first was 18 years ago in Lisbon. The experience with the TT Transit franchise operation at the Paris airport was exceptionally good, efficient, and friendly. The only issue was finding the courtesy phone on arrival at the airport. I highly recommend this franchise operation. "
" The Citroen C5 Aircross diesel was substituted for our two original choices which were unavailable. It turned out to be a perfect touring vehicle for us. My very large and tall (198cm) husband was very comfortable. If the vehicle was available in the USA, l would buy it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THERESE - September 08, 2019
" It was excellent. "
" It was very good. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - September 05, 2019
" all went perfect "
" fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SEAN - August 31, 2019
" Very pleased. "
" They were very helpful , even upgraded our car when they realized it would have been a tight squeeze. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by RICHARD - August 29, 2019
" This is the third or fourth time we have used auto europe car leases and have been very satisfied. Our only comment to improve service is to provide English car manuals when leasing to English speaking customers. "
" The Citroen vehicle we had was perfect. We would consider buying such a vehicle once it is sold in the USA with local service facilities. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - August 25, 2019
" EVERYTHING WAS GREAT "
" EVERYTHING WAS GREAT "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by KIRTIDHWAJ - August 18, 2019
" Very good. "
" Wasnt really a dollar rental. I got a hertz. Car was not available so got a upgrade. But was not serviced. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PARIS, FR - Reviewed by JOEL - August 06, 2019
" Excellent customer service "
" Excellent vehicle, very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HENRI - August 03, 2019
" I've been using Auto Europe for many years. I've leased several models from Citroën and Peugeot, and I've never had one single bad experience with them. This is "
" I drove the DS-7 for 6 weeks, through 10 countries (approx. 9,400 kms.). It's a wonderful car... too bad Citroën is not (yet) imported into the US. My only regret is that I couldn't buy it to bring it to California. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEAN - July 31, 2019
" They were very good all along. A few days before our planned trip they told us Citroen was sorry but there would be no GPS in the car. OK. But to our surprise, when we arrived at Citroen, there was a package for us, from auto europe: they had managed to send us an independent GPS (which by the way I don t know where to send it back) Thanks "
" wonderfully efficient people. we were well treated all along. We had a flat tire and they were helpful and souple. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HAILE - July 31, 2019
" Like always, good. "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CAN - July 26, 2019
" I recommended "
" I really like the way Europe car rental setup very fast for us to get and return the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by SUZANNAH - July 25, 2019
" Great! "
" Wonderful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHAEL - July 25, 2019
" easy "
" good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALAIN - July 25, 2019
" very positive experience "
" have to wait 30 minutes to get the vehicle in CDG "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by AARON - July 18, 2019
" Not much interaction with Auto Europe apart from the booking on the website and one conversation. That probably means it's ideal since that part was very easy. "
" More clear pickup and dropoff instructions would be ideal. It worked out, but the instructions referred to a "location guide" which I never found. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DENIS - July 14, 2019
" I love auto Europe. I had a convention in Normandy and recommended to every attendee to use it. In fact my son is in France now and I recommended it to him. "
" I went to Europcar in terminal 2. My car was in terminal 1. They said someone would bring it over in 20 mins. I took 2 hours and the car was filthy with trash in it. The counter staff told me over and over that the car was on its way. Lastly they told me it arrived 1:45 mins later and it wasn't. I was visibly frustrated and the manager said that now I would have to wait an extra hour! This after they repeatedly lied to me and treated me like a nuisance. I could have easily traveled to terminal one since my wife was already in a taxi from Paris to meet me. But the truth is that the car was not ready there either since it was a mess when it finally arrived. I will never do business with Europ Car again. I am a 4 million miler with Delta. I have rented thousand of cars over 35 years, and I have never experienced anything this bad. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PARIS, FR - Reviewed by THOMAS - July 13, 2019
" We loved finding Auto Europe and had a great six month tour with our gas efficient Peugeot. The staff all the way around were excellent. "
" We were very happy with the Peugeot. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BETTIJO - July 11, 2019
" Great program. Would be willing to do it again maybe someday. "
" I think it would be a smart to put in plastic floor mats to help keep things clean and nice for the next owner. We tried to keep it nice, but it rained a few times and it was impossible not to soil the carpets. I wished I'd had some way to protect the floor better for you all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHAEL - July 11, 2019
" Easy pickup and drop off. Great car. Energy efficient. "
" Very efficient process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - June 30, 2019
" Very impressed with the efficiency of the organization. "
" Assist service was impressively effective when repair was necessary. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - June 19, 2019
" Easy to book online "
" Check in staff was very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LINDA - June 18, 2019
" has always been very efficient "
" we have been renting from Europcar for 10 years and have another reservation for this September. always good In May we had to wait over 40 min for our car ...very disappointed and surprised that our car was not ready we hope this does not happen in September! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LESLIE - June 17, 2019
" Great rental, have used before and will use them in the future "
" No issues with car and it was nice and clean, staff was very pleasant to work with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by AHMED - June 17, 2019
" Good website "
" Very helpful agency, and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARK - June 16, 2019
" Great service. Accommodating and friendly. Thank you so much. "
" Great service and hospitable. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PARIS, FR - Reviewed by OWEN - April 17, 2019
" We are fans of Autoeurope. "
" Friendly, competent staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BENJAMIN - April 13, 2019
" Excellent customer service experience "
" Car in good condition, easy pick up and drop off experience. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by CHUNGTING - April 08, 2019
" Really nice and helpful "
" Really nice and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ZACHARY - March 13, 2019
" Everything was great! "
" Everything was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CATHERINE - March 04, 2019
" Excellent experience. Thank you! "
" Good experience. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LYNNE - February 21, 2019
" Always very helpful. "
" All went extremely well especially since they had cars available at Terminal 2. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GUILLERMO - February 01, 2019
" Great experience, I will highly recommend their services. "
" Great experience, excellent car conditions (brand new), only concern is that it was extremely difficult to reach an operator over the phone during the weekend to get some answers which affected the trip a little. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ODILE - January 25, 2019
" Great cars, great prices and wonderful customer service. "
" The car was ready for us when we arrived at Orly. Very quick pick up. Easy delivery. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEAN JACQUES - January 21, 2019
" Very good "
" Excellent service at pick up Average service at drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PETER - January 21, 2019
" Easy as typical. "
" Really, this time around was excellent. Even the upselling was done with verve and humor. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEFFREY - December 30, 2018
" Very easy booking car. "
" Very good value. Excellent car. Very difficult getting ahold of anyone with some problems we encountered. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CESAR - December 29, 2018
" Everything was simple and easy to understand. I found the car I was looking for and my reservation was set and ready when I arrived "
" It was fast and friendly services once I got out of my flight everything was ready for me. Definitely will use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MIHRAN - December 29, 2018
" Good price , new cars like it! "
" I always rent from this company and very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PETER - December 26, 2018
" Very easy "
" No hassles or surprises. Very quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by AWANG BASRI - December 24, 2018
" Autoeurope helps me to choose the best price of car rental "
" Good services. The only thing that not stated clearly in online form is the assurance offered is under Autoeurope not by Hertz company. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HERVE - December 22, 2018
" Always have good value w autoeurpe. Been using them for years. No surprises "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ODILE - December 21, 2018
" I love autoeurope. I have been renting with you for over 20 years. I have always been very happy with the card, insurance and services "
" Great, new beautiful car but we had a lot more taxes and fees added to the rental. I would have liked to have an idea of these charges before being at the rental counter. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by AN - December 21, 2018
" We have always had great experieces with AutoEurope "
" Very reliable company! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - December 16, 2018
" Auto Europe does a good job and we use them once or twice a year. "
" The car did not have a full tank of gas when we picked it up. Staff told us about that. We returned it in similar condition and explained it to drop off staff. Hope we won't be charged for not returning it completely full "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PARIS, FR - Reviewed by STEPHANIE - December 06, 2018
" It all went smoothly and felt it was an excellent value. Will recommend and repeat the experience soon. "
" It all went smoothly and felt it was an excellent value. Will recommend and repeat the experience soon. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOHN - November 23, 2018
" Keep doing what you are doing. It was a great experience. Clearer directions about how to drive to the return location at CDG would be useful. It's a very confusing place to find. "
" Fantastic service at both pickup and drop off. Very efficient, both literally took two minutes. The car itself (5008) was a pleasure to drive. The onboard GPS system has some issues, misdirected us rather badly on a handful of occasions. (Google maps works much better.) That is the only negative thing in the whole process, and I realize it's not something you can likely address. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by JON - November 22, 2018
" Very easy to use. I like the format for searching for vehicles and the ability to compare different classes and companies quickly and easily. Great communication from the company on anything we needed. We will certainly use AE again. "
" Perfect. Everything was smooth and easy. We feel like we are brand ambassadors for your program. Because we had the car so long, people would ask us about the cost and benefits of the program. They were all generally impressed with it. The price, being a new car, the insurance coverage and the minimal geographic restrictions were all big selling points. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by EUGENE - November 19, 2018
" Very good "
" Very good but manual in English would be nice. Gps was good but needed updating. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SUSAN - November 17, 2018
" Well trained and knowledgeable staff at AE makes It all run smoothly. No problems! I've been a travel agent or customer for 25+ years. Good job! Thank you. "
" I have rented thru the TT buy back program several times at CDG, and all runs very smoothly (faster than at regular rental counters!). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SHANNON - November 13, 2018
" The girl at Auto Europe is who mentioned the Peugeot short term lease to me and I am forever grateful! With a stolen ID and no credit card for a regular rental Auto Europe saved my entire Epic Euro Trip! Thank you! "
" Overall very happy with the experience. I had my ID stolen and had no credit card to rent a car so this was a great alternative! Auto Europe and Peugeot really saved me! Over all about the same price as a regular rental with full insurance coverage and return fee from Rome to Paris. The people were nice and efficient. The car was perfect for my needs. The only complaint is the Peugeot GPS is the worst in the world! I like the layout and interaction but it never found common sites I searched for and took me to the middle of nowhere a couple times. Other than that everything was great! Thank you! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DANIEL - November 10, 2018
" Auto Europe has always been very helpful, even the couple of times when I had an emergency. Auto Europe has always provided excellent customer service. "
" To date, I've never had any negative experience with Peugeot Open Europe. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by THOMAS - November 08, 2018
" Great, everything as expected "
" Great service, only negative point was drop off location at airport was hard to find. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CATALIN - November 08, 2018
" fast and easy booking "
" nice staff and fast service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEFFREY - November 08, 2018
" Nice Car. Everything went well. "
" Nice Car. Everything went well. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILLIAM - November 07, 2018
" This rental was easy and was a good value. "
" My drop off was at a different place than pickup. Dropping off at Gare du Nord was easy ONLY AFTER a phone call to the desk where they explained the process. Staff at pickup helped set up GPS, thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JILL - October 31, 2018
" I have leased through Auto Europe numerous times and have always had a good experience. . "
" I loved the auto. However, the auto's GPS was the worst I've ever used. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GEORGIOS - October 30, 2018
" Everything was very nice "
" Very polite "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by KONSTANTINOS - October 28, 2018
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CAROL - October 28, 2018
" Mickey is my favorite representative. He understands my sense of humor and always finds a good deal for me. Carol from Spain "
" The car was clean and ready. It was a diesel. The Hertz representative was kind and dealt with us in English. We liked our experience with Guilleme. Carol from Spain "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - October 25, 2018
" Excellent "
" The people were excellent. The 308 is difficult to enter, and we would not ask for one again. Once inside, it was confortable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANDRE - October 17, 2018
" easy and reliable "
" professional "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
PARIS, FR - Reviewed by ROY - October 14, 2018
" VERY SATISFIED !! "
" GREAT GRS AND CAR "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by IRINA - October 14, 2018
" We enjoyed driving Peugeot. It was great experience. People at the office were very helpful, nice and professional. Excellent experience! It was our 4th Peugeot car lease. Will do it again. Thank you for the great service! Irina & Dario "
" Everything was excellent!!! Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANDREW - October 12, 2018
" very efficient "
" good value would recommend and/or use again "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MARTHA - October 12, 2018
" For the long term lease, Auto Eurpe is a very good option. "
" Wrks very well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JUDITH - October 10, 2018
" They coordinated the lease and made the entire experience easy. Highly recommended! "
" This was a wonderful car. Pickup and drop off were so easy. It was a great value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALAN - October 08, 2018
" All taken care of very nicely. Thank you. "
" We could not find the location for car return at the Paris airport. We had to call the TT car transit and they drove out to where we ended up and led us back to the car return area. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ROBERT - October 08, 2018
" The personnel were courteous and efficient. They answered all our questions to our satisfaction. "
" We will certainly use this company again on future travels in France. We missed our flight into Paris and emailed them our new arrival time which was late in the day. There was no problem with the car pickup. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - October 05, 2018
" Auto Europe was a wonderful experience during our month long trip to France and I wouldn't hesitate to lease with them again or to recommend to friends and family. "
" Great experience! Danijela, who I communicated with when booking the car, was very helpful. At drop off, we expected it to take some time, but it was so quick and easy. Really a wonderful experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BARRY - October 03, 2018
" I have used Auto Europe before and it has always been good to deal with. "
" I have used EUROOECAR FOR MANY YEARS with no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOSEPH - October 02, 2018
" Great experience! Good price too "
" Easy to pick up and to drop at the airport. New car or so. Reliable too. Only surprise is the fee in the country although we had prepaid. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by KELLY - October 02, 2018
" Auto Europe provided us with extremely competitive pricing. "
" The counter service at Orly was slow, but once we were waited on, everything was pretty efficient. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ABRAHAM - October 01, 2018
" i was very happy with your staff too "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHAEL - October 01, 2018
" Was good "
" Was good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by DAVID - September 30, 2018
" good rates and selection "
" only one person at contract desk in terminal - long wait "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by STUART - September 30, 2018
" Always friendly and knowledgeable staff. "
" Disappointed with Fiat, as a car. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 2 Condition of the Vehicle: 8
PARIS, FR - Reviewed by MICHAEL - September 30, 2018
" No problems "
" The car was clean and great fuel milage ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANNE CAROLINE - September 18, 2018
" Excellent customer service and overall experience "
" Excellent customer service and overall experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by NIGEL - September 16, 2018
" Excellent check-in and check out procedures, very fast and efficient. Nice staff, very efficient. Thank you for your service and your very friendly personnel. "
" Great car, very fun to drive, excellent driver assist features, including back up camera and proximity sensors. Very comfortable and was a great choice for our trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILLIAM - September 14, 2018
" Seamless. "
" Excellent program. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MIKHAIL - September 13, 2018
" Extremely good value and service "
" Everything was good, except very narrow parking. But what can you do it's underground of train station in paris "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by TERESA - September 12, 2018
" I would definitely reserve a car through Auto Europe if given the chance again in the future. "
" Very easy to deal with and conveniently located. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by SERGEY - September 12, 2018
" Excellent service! I am looking forward to use it again. "
" I liked the car and pick up/drop off service. It's much more effective and convenient than rentals. High marks for everything. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by BRIAN - September 09, 2018
" No hassles or surprises. Amazing! "
" Both Peugots were good. Sat/nav systems not so great but we sorted it out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - September 03, 2018
" Excellent experience. Walked in, signed one document and drove away. Everything was ready for us upon our arrival, and the return was just as easy. I've already leased another Peugeot from Auto Europe starting October 8th! "
" Great car. Very well optioned, a great road car, and trouble-free. My next lease is also a Peugeot. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - September 03, 2018
" AS ALWAYS, THEY ARE VERY HELPFUL. "
" THE PEUGEOT 308 WAS NOT AS COMFORTABLE AS PRIOR MODELS. THE PASSENGER FRONT HEADREST WAS VERY STIFF AND UNCOMFORTABLE; THE BACK SEAT NOT AS MUCH LEGROOM AS PREVIOUS, PROBABLY DUE TO HAVING RENTED LARGER MODELS. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PARIS, FR - Reviewed by MARY - September 01, 2018
" A seamless, entirely satisfactory experience. I look forward to leasing a car from AutoEurope again. "
" An excellent car for vacationing with the family...car was comfortable, handled well and had ample luggage room. When a tire had to be replaced, the Peugeot garage was extremely efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALEC - August 23, 2018
" Absolutely no issues staff very efficient and friendly/ helpful "
" Absolutely no issues. Everything went to plan. Staff were very efficient and helpful. Would certainly look to use this lease buyback option again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by HASHEM - August 23, 2018
" Very helpful and friendly. "
" I love this car and I'm seriously considering owning one in my home country. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JOEL - August 21, 2018
" Impressive service, great value for a new car. Definitely recommend. "
" Impressive service, great value for a new car. Definitely recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GEORGE - August 13, 2018
" Service was efficient. "
" The car worked well, over all. The A/C worked very well. However trying to pass slower moving trucks on the autobahn was a challenge. Perhaps I am a little "spoiled" as I am accustomed to the performance of my American Jeep Grand Cherokee. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PETER - August 11, 2018
" Nothing but praise - super easy, very reasonable pricing. "
" Nothing but praise - super easy, very reasonable pricing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LAWRENCE - August 09, 2018
" Efficient company and expectations are clearly laid out "
" Very easy process and the vehicle was the perfect size for us "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by TY - August 08, 2018
" Very good! I would use them again. "
" Good car. Would prefer not to have a black interior next time, as it got really hot. But that's a quibble. The car was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - August 07, 2018
" Very helpful, good service "
" Great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LAWRENCE - August 07, 2018
" a smooth and easy transaction. We will continue to rent when we visit France as we do twice a year. "
" We really like renting Peugeot much better than Renault. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ALEC - August 06, 2018
" Very helpful and easy to work with. "
" Very easy pickup and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by CARL - August 04, 2018
" Excellent "
" Loved my Peugeot car, handled extremely well on the road and very comfortable to drive. The service and staff in picking up and dropping off at paris CDG location were extremely helpful and provided excellent service. Great experience overall. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by NABIL - August 02, 2018
" very positive "
" positive experience for the 2nd time will continue working with you. thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by FRANCIS - July 27, 2018
" Great experience and superb customer service! "
" Good experience with car. All went well. But, we tried to contact Hertz in Paris at the numbers provided to let them know we would be a little late dropping car off at CDG. We were not able to make contact as the calls were dropped each time we selected "English". So, we contacted Auto Europe and were able to speak to a representative that informed us that it would be ok to be a little late. We let him know about our lack of being able to contact Hertz Paris at the phone numbers provided on our paperwork. Dropping off at Terminal 1 was confusing and we were told by what we assume was a Hertz attendant to leave the key in the drop box right there in the garage with no inspection of the vehicle. We did, but were a little concerned that we hadn't been able to go directly to the desk or that no one had inspected the car upon our return. I would suggest that those instructions be on the paperwork since it seems to be ok that we dropped the car and keys in the garage at Terminal 1 with no attendant to inspect vehicle. It all seems to have worked out well though. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PARIS, FR - Reviewed by LIZABETH - July 27, 2018
" I like the ease of it and the straightforwardness and the price comparison. We used it last year in Italy too. I like that you can see all the insurance rates up front. Great service. If I rent again, it will be through Auto Europe (just don't like the outrageous different location fees! Too crazy much!) "
" The drop-off fee for a different location is really just outrageously expensive and to be honest, is a huge discouragement from renting a car at all. While the pick-up in Paris was relatively smooth, it was really difficult to find the location, even though I called and asked. The car itself was fine, except for the annoying beeping everytime one came within a foot of anything parking, or pulling up to a ticket machine, etc. Overall, good experience, quick (although in Paris, the guys were clearly shortstaffed and working super hard for everyone there). The extra fees aren't nice. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PARIS, FR - Reviewed by RICHARD - July 26, 2018
" Great service "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MICHEL - July 26, 2018
" great value and ideal for long trips taking any one in eastern europe "
" excellent overall "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ADEL HAMAD S - July 26, 2018
" It gives me the best value and options...I will always use it for car rentals in Europe. Thanks for your great services... "
" Hertz is a very well known company all over the world, I had a very good experince with Hertz and everything went smoothly. But I did not like the staff in CDG terminal 2F, they were knid of rude with me I do not know. The company is the best, the car was more then perfect, and the price was very reasonable. Yet I did not like dealing the staff at the specified location. They need to be traind how to deal with international customers. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by GERT - July 25, 2018
" Always a pleasure dealing with them. Appear most helpful. "
" Although we booked Dollar, it was Hertz who provided the services. At CDG we had to wait nearly 2 hours for a car that was booked for 3:00. On returning the car to Montparnasse, downtown Paris, the office was closed and we had to find our way to different point (garage) to return the car, although signage said they were open. "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 7
PARIS, FR - Reviewed by DANIEL - July 23, 2018
" Staff has always been friendly, informative, and professional! "
" I have loved my Peugeot wagons! Great for road tripping across the continent. Always great cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by WILLIAM - July 21, 2018
" I've used auto Europe several times. It's the absolute best and easiest! "
" I always get a Peugeot with auto Europe. It's the absolute best! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by STEVEN - July 03, 2018
" Overall positive. Have been using for years and will continue to do so. "
" Waited 90 minutes to get my car at Charles DeGaulle Airport. "
Overall Value: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by FRANCIS - July 03, 2018
" I usually get good deals on AutoEurope. "
" One of the better companies to rent from Paris. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MAZHAR - April 28, 2018
" All went well. "
" All good "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PARIS, FR - Reviewed by BRYAN - April 27, 2018
" Was very happy with the overall service and car! I would use both AE and Hertz again. "
" Good location, easy to get out of the city. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PARIS, FR - Reviewed by STEPHEN - April 26, 2018
" Friendly Helpful "
" Friendly. Helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEFFREY - April 26, 2018
" Always g et what I'm looking for "
" Radio bluetooth was a bit messed up. Would come and go but everything else was great. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JEANNETTE - April 26, 2018
" LOVE AutoEurope. We have been renting cars for years now from you and EVERY experience has been 10 star. Thank you for providing this service to us around the world. You are the best staff, best prices and best service I have ever experienced...and i have been in the travel business for over 30 years. Merci. "
" Europcar usually comes through fine. It depends on their counter agents. But mostly they do a good job. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JANE - April 23, 2018
" Great as always - even when I called at the last minute to extend the rental due to the railway strike in France! "
" Not really the counter staffs fault but 1 1/2 hours to pick up a car is a bit ridiculous. Not enough counter staff and what they said were computer problems made for a very long wait to get out on our holiday! "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by YOHAN - April 23, 2018
" It was a smooth process. When I had questions answers were given promptly by the staff which is very satisfactory "
" It was a smooth process, everything went fine "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANTHONY - April 22, 2018
" Very easy booking. No hidden fees. "
" Very easy pickup and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by MOHD MURSYID - April 19, 2018
" Superb "
" Excellent and very supportive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by PRASIT - April 18, 2018
" I will recommend the use of auto Europe. "
" The service when pick-up the car was quite slow. There were 2 officers to serve and, at one point, there were 5 customers waiting. The officer provided wrong car with little explanation (i.e. give us 6-seat while we need 7-seat car, give us manual transmission instead of auto transmission). At the end, there was able to provide larger car with no extra service charge. "
Overall Value: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PARIS, FR - Reviewed by HERBERT - April 18, 2018
" good price/performance "
" Very professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by ANTHONY - November 15, 2017
" Very good. "
" Very good. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PARIS, FR - Reviewed by KARL - September 21, 2017
" Agent was very helpful and explained what information we needed to provide. "
" Attendant was helpful. I was surprised more of the information was gathered when we reserved the car. "
PARIS, FR - Reviewed by MIKHAIL - September 05, 2017
" It was very good experience. "
" Very friendly staff. "
PARIS, FR - Reviewed by PETER - June 11, 2017
" Booking was smooth and communication good. "
" I was given an upgrade to a vehicle which had a navigation system, which really came in handy on this trip because I drove all over France and took advantage of the unlimited milage. The car was really filthy, inside and out, and had not been cleaned before I got it. Maybe that is why I received the upgrade? "
PARIS, FR - Reviewed by CHRIS - June 10, 2017
" Dollar is housed at the Hertz counter. We received an excellent car for excellent value. It does tend to take some time to register and wait for your car. From there it is seamless. Thank you "
PARIS, FR - Reviewed by ELMER - June 07, 2017
" Great last minute resource for last minute reservations. "
" Great location and hours. "
PARIS, FR - Reviewed by THOMAS - June 01, 2017
" Web experience was exactly as if should be - seemless. I called once with a question, and the person was very helpful. Unfortunately, I was not able to get an answer because the local agent did not respond. It would be even better if they required the local agents they use to meet certain standards like answering the phone. "
" Mostly good. Car was fine and there were no hassles. I particularly appreciated not being questioned about every nick and scratch. People at the desk were unable to answer questions about whether the car was comparable to what I ordered, so perhaps that's why they don't answer the phone either. They had an arrogant take it or leave it attitude, and my son had the same experience a few hours later. Need to work on their service. "
PARIS, FR - Reviewed by HANS - May 17, 2017
" i upgraded to a larger car so i could get navigation, that was a major plus as my phone nav wasn't working correctly service was very good, but next time i'll have a garmin with me and save the money and get a smaller car. a large car on narrow streets was a pain "
PARIS, FR - Reviewed by JOSE - May 14, 2017
" great bunch of guys working at gare montparnasse after hours hertz/thrifty counter! "
PARIS, FR - Reviewed by ELLIS - May 13, 2017
" It was easy to book with them and everything went smoothly. "
" They were understanding and very helpful (as we had never before rented a car, especially in another country). Made our experience very good. "
PARIS, FR - Reviewed by JONATHAN - April 24, 2017
PARIS, FR - Reviewed by MONIQUE - April 18, 2017
" well done "
" the young man I delt with was very helpful and friendly. "
PARIS, FR - Reviewed by JOSEPH - April 15, 2017
" Had my auto reserved for 1200. Flight landed a little early and went to pick up auto at 1140. I was told I must wait until 1200. Seemed a little silly, I'm sure the car was ready, don't know why I had to wait. I turned it on 1 hour early without any issues. "
" My vehicle was thru Hertz. "
PARIS, FR - Reviewed by SABINE - April 02, 2017
" It was the most competitive price for excellent quality. The car was all I expected. "
" Actually it was Hertz. The staff was very friendly and helpful. "
PARIS, FR - Reviewed by SALH - February 01, 2017
PARIS, FR - Reviewed by ALFIE - December 28, 2016
PARIS, FR - Reviewed by CLAUDE - December 03, 2016
PARIS, FR - Reviewed by CHRIS - November 28, 2016
PARIS, FR - Reviewed by KULBIR - November 04, 2016
PARIS, FR - Reviewed by DENNIS - October 23, 2016
" Pick up was easy. Involved in accident which crippled car. Hertz sent cab to take us to Bordeaux airport and replaced car with any hassles. Turned in replacement car with any difficulties. Great experience following accident. Gendarmerie Nationale, towing service and Hertz all very courteous and helpful. Blew a 0.0. That helped, too! "
" Experience could not have been better. "
PARIS, FR - Reviewed by RONALD - October 19, 2016
" I have reserved through Auto Europe several times. Always pleased. "
" Picked up and dealt with Hertz. "
PARIS, FR - Reviewed by JERRY - October 18, 2016
PARIS, FR - Reviewed by MARIA ADELAIDA - October 16, 2016
PARIS, FR - Reviewed by KARL - October 13, 2016
" I use Auto Europe exclusively for my European travels. I make multiple trips annually and Auto Europe has never failed me in any manner. When my plans changed on my most recent trip Auto Europe adjusted my reservation in both date and size of vehicle quickly and accurately "
" They were most efficient form start to finish "
PARIS, FR - Reviewed by MARC - October 12, 2016
PARIS, FR - Reviewed by ZIAD - October 11, 2016
" Perfect experience I do it again "
" Very good company "
PARIS, FR - Reviewed by PETER - October 11, 2016
PARIS, FR - Reviewed by ROBERT - October 10, 2016
" My Rental experience was very good. Tried to return auto in Paris near apt., but that office closed at 13:00 and we were not told that at the airport at pickup. We arrived a half hour late and then returned the auto to the airport. The auto was excellent and the employees we met were very pleasant and courteous. "
PARIS, FR - Reviewed by PHYLLIS - October 06, 2016
" The rental process was easy. We got a great little car with a GPS, which was a life saver. "
" The rental process was easy. We got a great little car that happened to come with a GPS. What a life-saver on the rural roads in France. "
PARIS, FR - Reviewed by SARAH - October 05, 2016
" No problem booking. Easy, quick and clear communication via email. "
" Everything was great. The reason I didn't give a 100% rating was the check-in time. We were about 5 people behind the front of the line and spent close to 2 hours checking in. Besides that, the car was great, the staff were knowledgeable/kind and the return service was very fast. "
PARIS, FR - Reviewed by REEM - October 02, 2016
PARIS, FR - Reviewed by JANICE - September 26, 2016
" Car rental was fine, the return was nerve racking! So happy once we found the parking garage entrance, then went Dow to -7 Hertz space return. Went out a door to elevator into a fenced area, thinking we are walking to station. Wrong! Locked out! Luckily there was a button and we were let back into garage.Finally found humans who worked there then went to rental counter. "
" Shared above "
PARIS, FR - Reviewed by RON - September 24, 2016
PARIS, FR - Reviewed by CHRISTOPHE - September 19, 2016
" Consistently good broker service "
" Good rental. Car was a Dacia Duster with above average capacity and decent 1.5 DCI engine "
PARIS, FR - Reviewed by ANDREW - September 17, 2016
PARIS, FR - Reviewed by GUY - September 15, 2016
PARIS, FR - Reviewed by MATT - September 14, 2016
PARIS, FR - Reviewed by SHIRIN SIMINA - September 14, 2016
" Be aware that there is an additional location charge (about 56 euro) on top of the rental charge, which is not mentioned at the moment you rent the car online. "
PARIS, FR - Reviewed by JOHN - September 09, 2016
" Everything was as planned. "
" It eas actually with Hertz "
PARIS, FR - Reviewed by PAUL - September 04, 2016
" It was Hertz that provided the car for Dollar, which was great service in Paris Gare de l'Est. "
PARIS, FR - Reviewed by PATTON - August 30, 2016
" Easy internet sign up! "
" Convenient check out and return. Great car! "
PARIS, FR - Reviewed by OKSANA - August 29, 2016
PARIS, FR - Reviewed by DJILLALI - August 25, 2016
PARIS, FR - Reviewed by MATTHEW - August 23, 2016
" Auto Europe was exactly what the rental car world needed. It's so simple, in-expensive, full of extra-special communication like chat, phone service worldwide as well as emails with clear reservation details. I really appreciate that. "
" Everything was great. This location is actually a Hertz, which is part of dollar in Europe, I believe. Easy to get the car, easy to return the car. No issues with any representatives or with the car, which was an awesome fiat 500. "
PARIS, FR - Reviewed by AGNES - August 16, 2016
PARIS, FR - Reviewed by WILLIAM - August 09, 2016
PARIS, FR - Reviewed by ROBERT - August 05, 2016
" I have rented from AutoEurope for over 15 years, and have generally been very satisfied. Very competitive prices. "
" Hertz handled the rental, and was very flexible allowing me to return the car in Lyon instead of Paris at no extra charge (saving me 500km of driving and them the extra usage on the car). Appreciated. Great service at pickup and drop off. "
PARIS, FR - Reviewed by RUY - August 03, 2016
PARIS, FR - Reviewed by RAY - July 25, 2016
" Reservation online was simple. All was as promised. "
" The personnel at Hertz Montparnasse were very helpful and friendly. The car was excellent, and all went smoothly. There was very little wait time, and pick-up and return were easy. "
PARIS, FR - Reviewed by MILTON - July 18, 2016
" We had no problems at all - excellent experience but the car was actually from Hertz not Budget "
" Excellent service and no problems at all "
PARIS, FR - Reviewed by WILLIAM - July 09, 2016
PARIS, FR - Reviewed by JOSEPH LOUIS - July 05, 2016
" Car lease was really easy to handle as for the pickup or the return at the Paris CDG airport. Once again we enjoyed a brand new Peugeot automobile experience and we had a great visiting France. Thank you to Auto Europe for making the experience possible. "
" We love the interior finish of the car. Also the Peugeot 308 was a pleasure to drive even in the cities where parking spaces can be an issue at time for larger vehicles. We were also surprised by the trunk capacity which by the description on the web site only allowed for one large suitcase; in our case we had two large suitcases in addition to some other hand carried bags; and everything fitted nicely in the trunk space without converting the back seat. Excellent design from Peugeot! Thank you for the great experience. "
PARIS, FR - Reviewed by JAMES - July 05, 2016
" Easy to book the car "
" Easy to check in and return the car. "
PARIS, FR - Reviewed by ROBERT - June 20, 2016
" Pretty easy pick up......dropoff was a breeze. I dreaded going back to the airport and finding the rental return. All very smooth as was the hand off to the Dollar agent. Very pleasant experience. "
" very good Dollar rental car experience. "
PARIS, FR - Reviewed by OLEG - June 20, 2016
PARIS, FR - Reviewed by CHRISTOPHER - June 12, 2016
PARIS, FR - Reviewed by JAMES - June 06, 2016
" The price was excellent and the staff was helpful - even though I do not speak French. "
PARIS, FR - Reviewed by TIMOTHY - June 05, 2016
" The woman helping us when we first arrived was very rude. We decided we wanted a gps and she said that was fine. We got in the car to leave and there was no gps. We went to the desk again and were handed a gps to plug in. It did not work. We had to go back in the airport to the rude receptionist to get a new car. The whole process took almost two hours. That being said, there was a very helpful parking lot attendant. He helped us several times throughout the confusing process. "
PARIS, FR - Reviewed by JEFFREY - May 31, 2016
" Very easy to book a car and everything went smoothly at the pick-up and drop-off location. Good value and very clear instructions. "
" It was a hertz rental counter and everything was easy. The person who helped us spoke English which was nice. "
PARIS, FR - Reviewed by RODAN - May 31, 2016
" The agents in the US are fine, but it's important to note that the agents in Europe are different, particularly in Paris. They're not negotiable with the pick-up time. It has to be the exact time on the rental, not earlier. "
" Read previous comment. In addition, it was Hertz that handled our rental, which is the parent company of Dollar, I suppose. Also, a renter should inspect the car very meticulously because when I return the car, there was a line scratch on the hood that I don't know where it came from, and I was charged 99 for the 'accident.' Now I have to claim that from you since I purchased the excess insurance for deductible, I believe... "
PARIS, FR - Reviewed by JANET - May 28, 2016
" I was surprised to find a $170 charge on my bill after returning the car which they never told me about. I would have assumed that I would have been made aware of additional charges when I returned the car - especially since some of them were not accurate. Now I have to deal with getting a refund from afar. "
PARIS, FR - Reviewed by JORGE - May 26, 2016
" Reservation process was very easy, I particularly liked the different insurance options I was offered as I wanted full coverage. During my two weeks trip I needed to contact autoeurope and the their VOIP contact option helped me to call them and talk to them without incurring into roaming fees. I am very satisfied customer, final price was actually what was quoted in the website (plus some local taxes at the end of the rental period I had been made aware of during the reservation). "
" My reservation said DOLLAR but had a note to go to the HERTZ front desk. So I actually got the car from the latter. Since I had included full coverage for my car rental I was not approached/forced to purchase anything extra. Car given fulfilled all my expectations and made my trip a memorable one. "
PARIS, FR - Reviewed by DAN - May 26, 2016
" The Auto Europe part of the rental was excellent. It was a bit of a challenge to find Dollar Rental at Charles De Gaulle. Had to ask and discovered that the Hertz agents were taking care of the Dollar rentals and the Dollar sign was very small and hard to see. "
" The Auto Europe part of the rental was excellent. It was a bit of a challenge to find Dollar Rental at Charles De Gaulle. Had to ask and discovered that the Hertz agents were taking care of the Dollar rentals and the Dollar sign was very small and hard to see. As I returned car there was no agent at the return station outside, so had to go inside to turn car in. Would have been nice to have had someone outside at the Hertz station. "
PARIS, FR - Reviewed by PATRICK - May 25, 2016
" Good experience. "
" Need to ensure that Dollar customers at CDG Airport are directed to the Hertz counter. There is no obvious Dollar presence at the airport. The car was great and the Hertz representatives were very helpful. Over-all a very good rental experience other than finding the correct counter. "
PARIS, FR - Reviewed by ANNA - May 25, 2016
" Long line to get car. Employees were rushed and did not take time to explain rules and regulations. The car I was given was good, however. Drop-off was easy. "
PARIS, FR - Reviewed by JAMES - May 21, 2016
PARIS, FR - Reviewed by LISA - May 17, 2016
" They were great to work with. Very reasonable rates and good selection. "
" They were very good to work with. The agent spoke English and helped us out our questions. They actually rented a Renault Kangoo to us and it was perfect for my husband and son who are 6'5" "
PARIS, FR - Reviewed by LAWRENCE - May 09, 2016
PARIS, FR - Reviewed by STANISLAV - May 03, 2016
" Responcible managers, good price. Easy communication. "
" Helped to organize drop off in differnrt location (train station) and did all communication with St.Malo office for my satisfaction. Good car, but high one way fee "
PARIS, FR - Reviewed by ALAIN - April 28, 2016
" Very good with lots of information "
" Very professional. Eager to help. No wait A suggestion: at Gare de Lyon, more signs to direct customers toward the Enterprise counter would be helpful "
PARIS, FR - Reviewed by AIKATERINI - October 10, 2015
PARIS, FR - Reviewed by ADIVALDO - September 24, 2015
" Very good! "
" Great! "
PARIS, FR - Reviewed by STEVE - September 21, 2015
" Couldn't find the Dollar counter and foumd that it was Hertz. This wouldve helped knowing this in advance "
PARIS, FR - Reviewed by HOWARD - September 16, 2015
" I have very often through the years had occasion to use Auto Europe for my rental car needs in Europe. I have always been more than satisfied with the excellent service provided. "
" It, too, was excellent. I had a beautiful minivan with a diesel engine, very economical and comfortable for me and my wife. "
PARIS, FR - Reviewed by RICRADO - September 10, 2015
" EASY AND CONVENIENT "
PARIS, FR - Reviewed by ALEX - August 18, 2015
" Great service. I made a mistake when I booked the rental, but Scarlet fixed it immediately. "
" Pain-free interaction. Friendly and helpful people, great car, no hidden charges. "
PARIS, FR - Reviewed by AHMAD - May 02, 2015
" The car was clean, comfortable. "
" not that much of problem "
PARIS, FR - Reviewed by SAMUEL - March 30, 2015
PARIS, FR - Reviewed by MINA - March 16, 2015
" Very easy and excellent rates. "
" Excellent service, I had no troubles at all. "
PARIS, FR - Reviewed by ALESSANDRO - February 27, 2015
PARIS, FR - Reviewed by MIGUEL - February 17, 2015
PARIS, FR - Reviewed by ALEXANDER - January 27, 2015
" I was very surprised. It was first time to rent a car in Paris and I was little bit affraid about the process but everything was perfect. "
" Clerk was helpful, car was above expectations and return was smoothly (just let the keys and catch the plane). What I was nervous about, there is lack of signs in Paris CDG2 about where is the exit (I spent 15 minutes wandering around). "
PARIS, FR - Reviewed by ALFREDO - November 03, 2014
" The first time I used It and everything West as planed. Very satisfied. "
" Everything ok. Just need to have wifi for clients!! "
PARIS, FR - Reviewed by NOAH - November 01, 2014
" Very good. Will use it again . "
PARIS, FR - Reviewed by CLAUDE - November 01, 2014
" Friendly service and good car. Thank you. "
" Friendly service and good car. Thank you "
PARIS, FR - Reviewed by HECTOR EDUARDO - September 10, 2014
" I had a good experience, easy to reserve, pick up and drop the car. "
PARIS, FR - Reviewed by RICHARD - September 10, 2014
" A fair price, good service and trip went well. Car was exactly as advertised. Major error- use the real name of the company. You told us Citer, and it was Enterprise. "
" Citer is actually Enterprise. I wish you would change that as we searched for Citer, walking past Enterprise two times. "
PARIS, FR - Reviewed by CURTIS - September 08, 2014
" This was a very good web Site to work with. They assigned me to Dollar Rental Cars and got a good deal on pricing. Everything was in order when I checked into the company to get my car. No problems at all. I would use this site again "
" The car was great. Good gas mileage. I did take out the insurance through your web site. I ended up with a scratch and scratches on the car wheels from hitting a curb. The insurance was worthless for this. I would have come out better if I had just wrecked the car on that side. Never again will I buy your recommended Insurance! I will use my American Express! "
PARIS, FR - Reviewed by GREGORY ALAN - August 31, 2014
" Excellent service. "
" A little disorganized and slow but excellent service on the pick-up end, accommodating as I had arrived 30 minutes prior to my reservation. They were very kind and even gave me a significant upgrade on my car, a wonderful 2014 with only 12000 km. "
PARIS, FR - Reviewed by PHILIPPE - August 28, 2014
" Staff was very helpful and courteous. The car could have been cleaner inside is the only negative I could say about the experience . would recommend to my friends "
PARIS, FR - Reviewed by NICOLE - August 22, 2014
" OK. Used to be better service. "
" very good "
PARIS, FR - Reviewed by SEREN - August 19, 2014
" It was very easy to find a cheap rental. "
" The agents were very friendly and professional. "
PARIS, FR - Reviewed by BERNARD - August 17, 2014
" Have been using AE for some 20 years. Best in class. I like most the Cancellation policy giving great flexibility, and service - some 5 years ago, I did not RE-confirmed my reservation (this policy was shortly after modified) and the supplier did not have my car at the price I had booked. After a phone call, AE corrected a problem that "technically" I was responsible. The service department would have made the opposite decision, I was lost for ever as a customer. "
" They worked with me to give me another the car. The one offered was not acceptable "
PARIS, FR - Reviewed by IMRAN - August 10, 2014
" A very professional handling of the entire process with some very important suggestion d by the staff. Name of Mr Morgan Lorandel needs a special mention in this context. "
PARIS, FR - Reviewed by MARTINE - August 07, 2014
" Outstanding prices and service. "
" Car was not there at scheduled time, however, company gave me the first car that came back in, all within 20 minutes. Staff was very professional and pleasant to deal with. "
PARIS, FR - Reviewed by MICHAEL - August 07, 2014
" It's always easy to book with Autoeuropa. When I go to pick up the car is another issue as they have not yet had the car I selected, nor anything close to it in the class. "
" The check out crew was not helpful and tried to sell me on a much smaller car out of the class I reserved. "
PARIS, FR - Reviewed by ELODIE - July 31, 2014
" Great price and accommodation "
" They did not have a car ready for us so we had to wait for an hour to get the one we asked for. but after that everything was fine "
PARIS, FR - Reviewed by GARY - July 29, 2014
" Booking a car in France through Auto Europe was easy and customer service was very helpful in finding a location to pick up the car on July 14, a national holiday in France. We also rented a GPS unit through Auto Europe and that experience was less than satisfactory. The unit had outdated maps, sometimes got confused if we changed lanes on a highway, and several times had difficulty navigating the roads to our hotel locations in cities. In Toulouse, the experience was very bad. We wandered through this city for about 20 minutes in search of our hotel as the unit repeatedly recalculated each time we did exactly what it told us to do. "
" Service was friendly and the car was very nice. I declined all optional coverage, but was told I had to put an 850 euro deposit on a credit card, which would be refunded when the car was returned. The charge is still showing as pending on my credit card account. If that is removed from my account, then my opinion will be very positive. If the charge is processed for some service or coverage that I said I did not want, then I will be very dissatisfied. "
PARIS, FR - Reviewed by KELLY - July 29, 2014
" Overall satisfied. The individual providing service at Paris airport was excellent. However the car we ordered was not ready when we arrived and it took a while. The car did have damage from prior drivers and did not look as if it had been cleaned since prior use. After driving one day we awoke the next morning to a windshield that was completely cracked. A recent chip in window should have been repaired before putting car back out. "
" Overall satisfied. The individual providing service at Paris airport was excellent. However the car we ordered was not ready when we arrived and it took a while. The car did have damage from prior drivers and did not look as if it had been cleaned since prior use. After driving one day we awoke the next morning to a windshield that was completely cracked. A recent chip in window should have been repaired before putting car back out. "
PARIS, FR - Reviewed by RICHARD - July 24, 2014
" Second time doing Peugeot buy back lease. Like doing business with them, in general. However, the return location Sodexa had listed was different from what I entered on my Auto Europe reservation; I also sent three emails to Auto Europe during my trip with no response, not even a "you'll have to contact Sodexa". Fortunately, my previous experience with Sodexa and Auto Europe kept me from worrying and all worked out well. "
" The people at the pickup location (apparently contracted) could have been much more helpful. The personnel at the Sodexa office could not have been more helpful, they were great! "
PARIS, FR - Reviewed by ROBERT - July 22, 2014
" very satisfactory. "
" good service at the desk and very helpful in answering our questions. "
PARIS, FR - Reviewed by JOHN - July 22, 2014
" very helpful......... "
PARIS, FR - Reviewed by MICHAEL - July 21, 2014
" Very pleased with the ultimate offer of a MANUAL transmission VW Tiguan; but I was not happy with the initial choice of an automatic car; however, we were offered the Tiguan instead, and altho bigger than we wished, it was comfortable, spacious, and gave reasonable mileage. Also pleased that when we dropped off the car about 2.5 hours into the next day, the rate was pro-rated. "
" It was hard to identify the Enterprise rentacar logo since it was so small. and we didn't know it was also CITR. A bit confusing. "
PARIS, FR - Reviewed by THOMAS - July 19, 2014
" Great experience and customer service during pickup in Paris and drop off at Grenoble rail station. Dropoff service was exceptional as they pulled my wife's luggage and allowed us to keep our bags at the office while we toured Grenoble. Citroen C5 was very nice, but GPS was a little confusing. Price was very good compared to other options. "
" See above. "
PARIS, FR - Reviewed by FRANCIS - July 18, 2014
" Convenient car. Friendly staff. "
PARIS, FR - Reviewed by BLAND - July 15, 2014
" very pleased. "
" Very helpful staff. Car had two dents, and staff duly noted this fact. Very helpful in getting us out of Paris. Lovely staff on check-in in Lyon. Member of staff came to train station parking garage to help us get car back to the Enterprise car park area. We are senior citizens, and she was very very helpful. Nice car. Enjoyed it. "
PARIS, FR - Reviewed by DIMITRI - July 11, 2014
" It is not really Citer -this is actually Enterprise. They have good selection of small cars: they gave us a diesel car, which was very economical. They did not give us GPS, but we had our own. Bottom line: if you need an inexpensive rental this one is for you - I would recommend it. "
PARIS, FR - Reviewed by NICHOLAS WILLIAM - July 08, 2014
" The whole arrangement worked out beautifully. I picked the car up at GDC airport. It ran well for out visit to Dijon and the surrounding area. I returned it back to the airport with no problems. Thank you for the service... "
" I received the car from hertz, not Dollar! "
PARIS, FR - Reviewed by PHILIPPE - July 04, 2014
" Best service ever! Best prices. Highly recommended! "
" Great service and professionalism. "
PARIS, FR - Reviewed by CHRISTIAN - June 26, 2014
" To find out what rental company would be open and authorize a one-way I had to call your office. The agent was very good, fast and did my reservation. "
" I want to thank Citer agent "Samba" at gare Montparnasse, my train was 50 minutes late and he stayed after hours to give me my car on Sunday June 22nd 2014. Not every body would do that. I appreciate greatly. "
PARIS, FR - Reviewed by CHRISTIAN - June 25, 2014
" sans probleme avec l'aide de votre service telephonique car si on veut un "one-way" , la reponse sur votre site web ne vient que le lendemain donc il a fallut que votre agent fasse la reservation pour moi pour trouver tout de suite quelle compagnie authorise un "one-way" "
" pas de probleme si ce n'est qu'il manque des panneaux dans la gare, difficile de s'y retrouver et de trouver Citer. Personel agreable connaissant son travail. La distance entre le parking de retour de vehicule et l'agence est tres longue. "
PARIS, FR - Reviewed by NATHALIE - June 18, 2014
" Prompt, easy and excellent rates, would use again. "
" extremely helpful, courteous, go beyond to ensure you are satisfied. "
PARIS, FR - Reviewed by TIMOTHY - June 18, 2014
" I love Auto Europe. Citir was wonderful also. "
" Great service. Car was great too "
PARIS, FR - Reviewed by INGE - April 20, 2014
" OK "
" OK, they changed car due to battery-trouble, and even redused the rent "
PARIS, FR - Reviewed by MONA - January 28, 2014
" Our rental was from Hertz. The customer service person at the counter was very helpful. He took the time to explain all our options. When we came back he happened to be the one to meet us and he remembered us. Very professional "
PARIS, FR - Reviewed by SUSAN - January 26, 2014
" Everything was made incredibly easy from the rental, to the car - it was all so smooth I couldn't believe it! "
" The car was great - great gas mileage, and very comfortable and economical. "
PARIS, FR - Reviewed by SUSAN - January 18, 2014
" Everything was incredibly smooth - I was so pleased! Thank you for marvelous service! "
" The car was terrific, drove well, was new so I didn't have to worry about anything - Bravo! "
PARIS, FR - Reviewed by CLEETUS - January 02, 2014
" Extremely easy. Better quality car than most rentals and cheaper. All and all a great experience. "
" Great, high end car. "
PARIS, FR - Reviewed by TIMOTHY - December 03, 2013
" All was fine when I initially made my reservations for the car in Paris. WHen double checking "Weston" reasurred me that the car would accomadate a family of 4 plus luggage. Then he called back and said the car wanted and assigned was NOT avaliable at that location and that i needed to call him back. This was difficult and expensive since I was already in France! "
" There was NO information re: "how to use the car of the navigation system" in the car written in English! How is one to use the navigation system if ALL of the directions are in FRENCH. I am not sure that that the final billing was / is the same as i was originally quoted. "
PARIS, FR - Reviewed by MARK - November 01, 2013
" it was fine. the instructions said goto Hertz counter in Terminal 1, 2 or 3 for a Dollar rental car. That was confusing. Also, the man at Hertz terminal one said to goto Terminal 2. That would have been a nice confusion to avoid. Overall, it was positive and fine. "
" it said Dollar, but i rented from Hertz. it was fine. "
PARIS, FR - Reviewed by COHEN ARAZI - October 27, 2013
" Je voulais vs faire part d'une erreur de vôtre part. Le 9 septembre vs m'avez facturé le prix de la location a la commande et qd j'ai pris la voiture vs m'avez de nouveau facturé la location plus le prix de l'annulation de la franchise. Je vous prie de bien vouloir vérifier et de merembourser la différence. Mes salutations. Esther Cohen Arazi "
PARIS, FR - Reviewed by LAURENT - October 26, 2013
" There is no dollar desk at the airport, we had to go through Hertz and they say that we had to go to another terminal at CDG. But after seeing that we had a baby with us they gave us the car with no issues The staff was pretty friendly though "
PARIS, FR - Reviewed by BRIAN - October 22, 2013
" On the reservation it said Dollar rental car company but when we arrived it was Hertz that handled it. Kind of confusing. The car they rented to us was much larger than we would've preferred. On the reservation it showed a Puegot 307 or similar and we ended up with a Puegot Picasso Otherwise, everything was fine. It was easy to find car rental desk and return in CDG airport. "
PARIS, FR - Reviewed by HARILALA - August 02, 2013
" Very convinient while you have to compare. Best price is chosen "
" Avis always try their Best and really harder. You can easily keep them as your partner "
PARIS, FR - Reviewed by NEVILLE - July 30, 2013
" good service, helpful people "
" Staff we met, very good. Vehicle return guy was especially helpful. 3008 overall reasonable vehicle. Auto gearbox very poor in auto mode, gps very poor - out of date maps and bad route selection. No English handbook - how does the a/c work??? "
PARIS, FR - Reviewed by CARLOS - July 17, 2013
" Courtesy and sympathy in all communications. "
" Definitely worth the price! "
PARIS, FR - Reviewed by KEN - July 09, 2013
" Wipers needed changing. Long wait to get receipt. "
PARIS, FR - Reviewed by RACHEL - July 06, 2013
" The customer service team state-side was great. They were incredibly helpful & professional when I needed to change my form of payment so that I could use my credit card's built-in rental insurance. Thank you! "
" There were no major surprises once I picked up our 3 vans in Paris. I had been informed of all the fees the rental company added when I returned the vans. No surprises is a good thing! Thanks! "
PARIS, FR - Reviewed by PAUL - July 03, 2013
" very nice service, the car was perfect, the price was excellent "
" excellent. "
PARIS, FR - Reviewed by STEPHEN - June 27, 2013
" The car was excellent. Price was great. Excellent choice. "
" Citer was good. "
PARIS, FR - Reviewed by LAURENT - June 27, 2013
" great customer service, competitive prices and professionalism. I'll use again. "
PARIS, FR - Reviewed by MICHAEL - June 23, 2013
PARIS, FR - Reviewed by RAFAEL - June 20, 2013
" Muy buenos precios "
PARIS, FR - Reviewed by THOMAS - June 19, 2013
" Easy, great price, great service! "
" Great all around! "
PARIS, FR - Reviewed by ERIC - June 17, 2013
PARIS, FR - Reviewed by CARLY - June 14, 2013
" I got a good deal on the rental, and it was relatively hassle free. Our car worked out great for our trip. "
" The staff were friendly and helpful, and were willing to speak English with us when our French failed. The car was good and got us through a lot of miles during our France road trip - no car trouble, which is a huge plus. "
PARIS, FR - Reviewed by MEIR - June 13, 2013
" Fast over the internet "
" Just long time to get the car at CDG "
PARIS, FR - Reviewed by JAMES - June 12, 2013
" I thought the whole process went very smoothly. The only issue was that I was told my auto did not have GPS so I leased that separately. Upon taking delivery, the substututed auto had GPS hence, I overpaid for the standalone unit. "
PARIS, FR - Reviewed by DAVID - June 11, 2013
" Very impressed with the vehicle and the price paid for the weeks rental "
" Very impressed with the car and the rate for the week "
PARIS, FR - Reviewed by TERRY - June 05, 2013
" All aspects of my car rental experience met my expectations. I would rent from your firm again. "
" Easy to use "
PARIS, FR - Reviewed by NEIL - June 03, 2013
" Very happy with my experience with Autoeurope. Got a free upgrade to a much nicer vehicle. Most importantly they were vey upfront about some of the additional charges that were incurred by dropping the car I a differ eat country to pick up. Allowed me to calculate it to the cent. I will be using them again no doubt. "
" Great experience and enjoyed my free upgrade. "
PARIS, FR - Reviewed by JOHN - May 30, 2013
" we always rent through you, typically come to Europe once a year "
" very friendly service, everything went very smoothly "
PARIS, FR - Reviewed by SYLVIE - May 26, 2013
" Service was prompt at airport desk upon arrival, car was clean, full of gas, I had no problems & enjoyed driving the car I rented. I go to Europe twice a year & plan to continue renting a car from Europe Car every time. "
" Easy to use, I was given a car according to what I reserved online. "
PARIS, FR - Reviewed by EDWARD - May 25, 2013
" car was clean, ready on time and price was better than having booked with others. We will use Auto Europe again. "
" Difficult time locating car, but after that, no problems. "
PARIS, FR - Reviewed by GERALD - May 23, 2013
" A very pleasant experience. All personnel were very friendly and helpful, the auto was clean and performed good. Will use you service on my next visit to Europe. Thanks Gerald. G. Gerdes "
" "Great"" No problems. "
PARIS, FR - Reviewed by JOHN - May 23, 2013
" Did not appreciate the pressure to get me to buy the insurance when I didn't need it. Apart from that, everything was handled quickly and efficiently. "
PARIS, FR - Reviewed by SYLVIE - May 23, 2013
" Great prices. Good and efficient service. Web site works well. "
" Efficient, easy access from Paris Terminal 2E. "
PARIS, FR - Reviewed by DAVID - May 17, 2013
" Everything went as planned. We elected to shorten the car rental and dropped off early. Recognize the contract but it would be much better if we could renegotiate the contract and get some savings. Strong argument to contract directly with an agency. On the flip, AE has good customer support. "
PARIS, FR - Reviewed by STAN - May 15, 2013
" Very helpful and made renting a car in France easy. "
PARIS, FR - Reviewed by SHIRLEY - May 15, 2013
" They were very helpful. The car was just as promised and the rental and return were smoothly accomplished. "
PARIS, FR - Reviewed by PETER - April 19, 2013
PARIS, FR - Reviewed by DEAN - April 16, 2013
" Very nice cars. easy to find at Orly. "
" Only way to go! "
PARIS, FR - Reviewed by WILLIAM - April 03, 2013
PARIS, FR - Reviewed by PEDRO - April 03, 2013
" Simply simple, simple, simple! Merci!! "
PARIS, FR - Reviewed by WILLIAM - March 31, 2013
" everthing went smoothly. "
" all went well with no problems. "
PARIS, FR - Reviewed by SAI RAM - March 19, 2013
" Very friendly and efficient cal centre staff who assisted me. "
" the guy at the counter was too busy t give service..however he was professional. the guys who actually handed over the car were very good. I would like to add that the guy SERGE at Brussels airport was very friendly and helpful. They are severely short staffed but still he serivce was great "
PARIS, FR - Reviewed by SUSAN - March 19, 2013
" Upon arrival, we upgraded to include GPS and was told car assigned had GPS installed but when we got to car there was no GPS so we had to get an employee from Hertz to find an add on unit to install and he was to amend the contract to show we were an hour later after actually receiving equipment ordered. Upon return, we were told we would be charged extra day as we were an hour later than original contract - agent who found GPS remembered changing contract and taking extra time to get on road. Management needed to address time and mail new invoice. Not received yet. . "
PARIS, FR - Reviewed by JOHN - March 18, 2013
" Helpful way to broker the services of other car companies "
" Check-out (Hertz) was straightforward and agent explained all charges (including security deposit). However on check-in agent did not explain charges or offer a receipt. I had to ask for a copy of the contract receipt card to be provided and am still not sure the deposit was removed from my Visa account. I will check this when I get my Visa bill, as it was a large amount. "
PARIS, FR - Reviewed by AL MIDANI - March 17, 2013
" Every thing was ok but the point of the retur of the car was difficult because there is no sufficient indicator and you should discover it in at least one hour,,, Can you make it easier? Thanks Iyad "
" Excellent but the return point at the Europecar was unclear "
PARIS, FR - Reviewed by FRANK - March 13, 2013
PARIS, FR - Reviewed by BRAD - March 13, 2013
" No suprizes. Everything went smoothly. "
" No problems , what so ever. "
PARIS, FR - Reviewed by MAJD - March 12, 2013
" It was a good deal "
" Freindly reception staff , good clean car given "
PARIS, FR - Reviewed by YVES-MARIE - March 12, 2013
" The team at the EUROPCAR counter in Roissy Airport Terminal 1 was not exactly "motivated" and very slow "
PARIS, FR - Reviewed by PETER - March 05, 2013
PARIS, FR - Reviewed by RAFAEL - February 08, 2013
PARIS, FR - Reviewed by WILLIAM - January 31, 2013
" The car was delivered at the price agreed and available on time. "
" The care had no windshield washer fluid. The oil needed to be changed within 100 kilometers. The oil was two liters low. There was no operator manual in the car and I could not adjust some of the controls. "
PARIS, FR - Reviewed by MERME - January 31, 2013
" When I called Europcar Lux to inform them I would pick the car up later than planned, they were aggressive and said the rental would be cancelled if I came in more then 30 mn late. I have NEVER had a car rental agency tell me anything like that. I called Auto Europe and a representative helpfully sent them a note saying the car would be picked up later. Thank you Auto Europe! "
" The Europcar agency Paris Gare du Nord is AWFUL. The employees were so rude, to the point of being aggressive, acting like bouncers in a nightclub. Also, they made me sign that I was responsible for all damages to the car. This has never happened to me before. Usually I just refuse the Theft Damage Waiver because it's covered by my card. Also, I was not given the car I reserved, a Kangoo. I specifically chose that because I had to move some bulky items. I was given a Zafira instead, much less convenient. Again, with no excuse or apologies, just more rudeness. PLEASE consider removing the Paris Gare du Nord agency from your availability to clients. They are terrible. "
PARIS, FR - Reviewed by YVES - January 30, 2013
" I have rented a lot of cars through Auto Europe. Never had a surprise. Great company and great service. "
" Easy to use. "
PARIS, FR - Reviewed by PETER - January 26, 2013
" Airport surcharge and other fees were not included in my original reservation. It would be nice to combine everything at booking time, because the internet price was misleading. I had to pay an additional $75 at the airport to get the car. "
" Airport surcharge and other fees were not included in my original reservation price. It would be nice to combine everything at booking time, because the internet price was misleading. I had to pay extra $75 for the car. "
PARIS, FR - Reviewed by THOMAS - January 22, 2013
" Great return staff. "
PARIS, FR - Reviewed by DHIRAJ - January 16, 2013
" I was happy to get the car booking for the type of car i needed and at a price i wanted. However there were quite a few post rental charges that disappointed me and marred my experience. I rented the car for 128 USD for two days and on top i had to pay another almost 70Euros (approx 90USD). Wish i had known about these charges upfront. Though i have to admit there was a mention of such charges in the "fine print", which i didnt pay much attention to. "
" Charged me for delay which was due to their own issues. Later re-imbursed but not a good experience dealing with them. "
PARIS, FR - Reviewed by OLIVIER - January 15, 2013
" very stiafied with the service, choice of cars and ease of rent "
" At the airport, people tried to give me a car of a lower class. I've had to discuss firmly to get what I ask for. On top of that, the overall bill has not been explained to me and it seems that they charge for some stuff I've not asked for, need of ... I'm waiting the final bill (paper) to figure out exactly what it's about and ask and maybe claim "
PARIS, FR - Reviewed by JOHANNES - January 15, 2013
" Thanks for the upgrade! "
PARIS, FR - Reviewed by BARBARA - January 14, 2013
PARIS, FR - Reviewed by MAXIM - January 14, 2013
PARIS, FR - Reviewed by HERVE - January 13, 2013
" they went above their duties to help me in a difficult situation (change of rental at the last minute do to death in the family) "
" for ounce, they had what I ordered and there was no haggling over finances. "
PARIS, FR - Reviewed by ERNST - January 13, 2013
" I am a big fan of AUTOEUROPE, and i dropped the HErTZ and AVIS membership in favor of AUTOEUROPE "
" iT was strange at this rental. My flight came in early. i booked the car from 7:30am to 7:30 am two days later. But because I took the car at 7:00am they charged me for 3 days (because of half an hour) even i told them i will anyway return the car earleier. Ultimately i returned the car at 5: 00 - I hope i have not been charged a third day. "
PARIS, FR - Reviewed by GREGORY - January 11, 2013
" We were very pleased with the service and rate from Auto Europe. "
" Pick up was easy. We were a little confused by the drop off procedure, but apparently all was ok. I checked our credit card billing and we were only charged the local taxes as quoted. "
PARIS, FR - Reviewed by JOSE - January 10, 2013
" I rented a car on the website for 9 people and got a 8 seat vehicle. I received a voucher without insurance when I selected full insurance. I have rented with AutoEurope before without any issues so I printed the voucher and did nor read that one of the vehicles did not have insurance. I send an email with my complain without any response. "
" We pickup the car at the office in Paris and by the time we got into the car was close to 10am. I returned the car at CDG and they added a 286 charge to my account due to a 10:15am delivery and other charges. After argument with them they reduced the charges to 116 "
PARIS, FR - Reviewed by SCOTT - January 07, 2013
" Nice to have an American English voice to the sometimes complicated car rental system in Europe. "
" Clean, newer vehicles, friendly staff at Gare Du Nord office. ***This is based on a review from a day after returning the car. I will await any fees/disputes after a few days*** "
PARIS, FR - Reviewed by JAMES - January 07, 2013
" Booking was easy. Getting GPS from a different company and getting it shipped to me was a bit confusing. I wish that was explained better. "
" The car was great and the receptionist was helpful. Pick up and return was easy. "
PARIS, FR - Reviewed by LEONARDO - January 04, 2013
" The only challenge I had was instructions for returning the vehicle.My p/u was in Paris and drop-off in Calais.Instructions on reservation said I would be met by someone with handheld sign at the train station.Hertz in Paris could not confirm.I thought it strange not to be going to a depot. I had to call Hertz Calais and they told me that the instruction was wrong and to bring the car to their depot located by the Eurostar Chunnel. Please correct this instruction so that others do not experience the same challenge. "
" Vehicle was mechanically sound. Hertz people pleasant and cordual. -Interior of vehicle smelled of second hand smoke. -I had to insist that certain damages be recorded -fuel filler cap was missing and was not noticed until first fuel-up the next day after picking up the vehicle so my fuel economy suffered. "
PARIS, FR - Reviewed by FARZAD - January 03, 2013
" Great experience.... "
PARIS, FR - Reviewed by KOUTTROUB - January 03, 2013
PARIS, FR - Reviewed by OLIVIER - January 03, 2013
" The car was dirty and the windshield washer empty ! "
PARIS, FR - Reviewed by WAGUIH - January 03, 2013
" Every thing was clear and great. Thank you "
" I was surprise to know that I have to pay 55 euros for airport taxes. No body in the agency has told me about this taxe when I have taken the car. It's just in France that this taxe existe. Crazy !! "
PARIS, FR - Reviewed by JAYESH - January 02, 2013
" The car that was booked, Citreon C5 station wagon was not available, and so an alternate Mercedes C220 was offered and accepted. Everything was great, and since we agreed to the 4-door sedan, trunk space was tight. However, the built-in GPS froze on entering back into Paris and with rush hour traffic on New Year's Eve it was very difficult to navigate to our hotel. After a stressful one and half hour delay, we located and arrived at our hotel. We did not use the car till the following day, and the GPS seemed to 'healed" itself as we had no further problems with it. "
" Desk had only one staff member, whereas AVIS, Europcar and SIXT has at least two persons. Wait time was half hour as the staff member was attending to a customer already. see comments above regarding the vehicle "
PARIS, FR - Reviewed by REX - January 01, 2013
" It was a new Hundai. Made me want to buy one. Rental was uneventful. When I brought it to Saint Pierre des Corps the agent didn't care to look at it. Interesting. It seems like someone would wish to inspect it. Regardless, we did not incur any damage. We filled the tank. Dropped off the car. Walked into the train station. Efficient. "
PARIS, FR - Reviewed by JUAN - December 31, 2012
PARIS, FR - Reviewed by THOMAS - December 30, 2012
" It was so easy to rent a car, in Paris at Christmas, that I thought there must be a mistake. No mistake, your company is awesome "
" Complete chaos when renting car due to holiday and tgv sellout at cdg. Returning was easy "
PARIS, FR - Reviewed by PEDRO - December 27, 2012
" Everything was easy and perfect. "
PARIS, FR - Reviewed by JULIAN - December 27, 2012
PARIS, FR - Reviewed by JULIA - December 26, 2012
" Overall easy process. But the location surcharge fee is ridiculous. The advertised cost of "$88" is false advertising when there is a $50 location surcharge. I even read the rental contract and didn't notice the surcharge. This should be clearly communicated to the customer as it almost DOUBLES the actual cost of the rental car. "
" Horrific. There are no Europcar signs at the Montparnasse garage, we couldn't find where to return the car. There are no (obvious) signs for the keybox, and the rental lady did not tell us about the keybox. The location surcharge should be clearly communicated to the customer so that a $50 charge later is not a surprise. I posted my entire experience online so that others may learn from it: http://joulesm.tumblr.com/post/38880965073/paris-car-rental-europcar "
PARIS, FR - Reviewed by DAVID - December 26, 2012
" There were the usual problems at Paris CDG on arrival - disinterested, unmotivated staff, a long wait for the vehicle beyond the pre-arranged pickup time, and the car that was ordered (even the TYPE of car) once again unavailable (as it was last year with Hertz). That was all quite stressful, after a very long flight. However, Europcar did provide an upgrade to a better vehicle (albeit to one with a luggage capacity than that ordered). SO in the end we were fairly satisfied. But it does make you wonder ... will the basic service ever improve? "
PARIS, FR - Reviewed by PETER - December 25, 2012
" OK for booking experience "
" It was different car (Audi) was available for us than it was promised (Mercedes). The staff lady at pick up place (CDG airport) was not very helpful, neither experienced, nor polite. There was a problem with navigation system language. Technician was not experience enough to tell how to deal with the car features, he had no idea about the navigation system. We dropp-off the car at Pulman center in Paris. It was almost impossible to find a dropp-off place there, people on Eurocar phone did not know anything. There was no signs at Pulman Center parking entrances. The signes underground were very confusing. Overall experience is extremely bad. The impression is - Eurocar management is a group of teenagers playing games. "
PARIS, FR - Reviewed by MARDIG - December 25, 2012
" Should have a direct line to assist customers facing issues with the real agency - EUROPCAR in my case "
" An awful experience in handing the car back to Orly airport. No clear directions for the parking of the agency cars, bad tempered and impatient customer service, wrong direction advice (which costed me a parking fee), angry onsite customer service manager who rejects assisting you with directions nor with the return procedure even if you're missing a plane after an hour of tour around parking slots in the airport. "
PARIS, FR - Reviewed by TERRY - December 23, 2012
" All aspects of the rental went well, from pickup to dropoff. "
PARIS, FR - Reviewed by MICHEL - December 22, 2012
" we had a very good service, and phone assistance "
" very good service and free upgrade "
PARIS, FR - Reviewed by WAYNE - December 16, 2012
" The insurance wasn't clear to me on the website. "
" Check in and check out were both easy and efficient. "
PARIS, FR - Reviewed by WILLIAM - June 23, 2011
" The car was very nice. "
PARIS, FR - Reviewed by SUSAN - June 08, 2011
" Documentation about where we were to pick up the car (Avenue Foch in Paris) forgot to mention that your office was in an underground garage. Clear signage seems to be a problem in France, but for a company that must have many foreign customers, even a sign with an arrow pointing down to the garage entrance would be helpful. Signage was even worse where we returned the car (Charles de Gaulle airport). It was almost impossible to find your office in Terminal 1, and when we finally got there at 4PM, it was locked. Signs clearly indicating the elevators, instead of a rather blank series of red panels, would also be of some help. Retrieving and returning a car should NOT be a traumatic experience! "
PARIS, FR - Reviewed by CATHY - June 04, 2011
" It took several tries to get what I needed. I was finally told, with the agent and I looking at a map of Paris, that the closest pick up point would be Gare Lyon. Now I learned that after asking many times, "Are there any extra charges", because I know "
" Car was fine. "
PARIS, FR - Reviewed by RICHARD - June 02, 2011
" Everyone I spoke to at the 800 number in Maine was very kind. However, no one knew where Giverny was and suggested we go to pick up the car in various places. We were very unhappy with the drop off charge but we did not want to drive in Paris. The car came too late for us to pick up our friends at the train near Giverny. The two men who brought the car spoke very little English but seemed to be nice. BUT no one (in US or the drop off men) explained that there would be an extra charge to have a 3rd driver. Had we been told, I would have taken MY name off the driver list because I never did drive the car. Only the two men of our party drove. Three drivers were not necessary. "
" The car seemed fine. "
PARIS, FR - Reviewed by MARK - June 02, 2011
" I always book my rental cars with AutoEurope. You provide a very good value and the site is easy to use. "
" The car provided with more than I expected and was very comfortable. "
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