AUTO EUROPE BORDEAUX, FRANCE Car Rental Reviews

BORDEAUX, FR - Reviewed by HOLLAND - September 26, 2022

" no problems at all thank you "

" no problems at all thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by MICHAEL - May 23, 2022

" One of the best programs and value available. Any time we travel to Europe for an extended period of time, we will use Auto Europe. "

" The whole experience was efficient and easy. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by HAMID - March 26, 2022

" excellent "

" very pleased "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by VANESSA - December 17, 2021

" Professional and responsive. "

" An excellent find and experience. We rent cars most of the year around the world and always in France for a min of 4 months. This has been the best experience by far: quick and professional pick up and drop off and friendly delightful service. We would def do this again next year! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by JOANNE - July 03, 2020

" I have always received excellent service. I have never had any complaints. "

" I have been renting car from Europcar for many years. I am always happy with the service and the vehicles! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by DECLAN - May 11, 2020

" Good rates and insurance coverages. Would use again or recommend. "

" Generally very helpful and user friendly. All problems could be addressed by phone even during the confinement. We will probably move to France later this year and will consider buying a new Peugeot now. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by RICHARD - March 22, 2020

" Excellent service and very professional, friendly staff in Bordeaux and Paris, Thank you! "

" Because of the COVID-19 I had to change the Drop-Off location from Limoges to Paris. Europcar allowed this change with no charge. I am very thankful to you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by VERONICA - November 02, 2019

" The folks at Auto Europe were very helpful, friendly, and efficient. I'll definitely come back to Auto Europe on my next trip! "

" The car was brand new when I picked it up, and I was very very happy with it. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by REED - October 30, 2019

" The experience with Auto Europe was very good -- easy and affordable. "

" We had no problems. The car was in good condition, very clean, and comfortable. The price was very good. "

Overall Value: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by RUSSELL - October 01, 2019

" Easy to work with. No problems "

" This was our third year doing the open Europe lease. It was great. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by NELSON - September 29, 2019

" seamless great experiance "

" great experience, great auto "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by PATRICK - August 09, 2019

" tres bonne "

" il manque une info sur les options faite par citroen (garder le veicule sur une voie.....)car les corections sont surprenantes et les options qui permettes de les suprimer ne sont pas evidantes a trouver "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by AYMAN - July 25, 2019

" I loved the deals and already recommended it to 3 friends who used it this summer. "

" great car and no problems. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by MATTHEW - June 19, 2019

" We had a technical problem with our car, the clutch was malfunctioning. The customer service contact at auto Europe was extremely helpful! He went out of his way to identify the problem called two locations that were the closest to us and arrange for replacement car. Outstanding service "

" Great. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by JOHN - April 03, 2019

" Great service to get things arranged & very helpful staff at collection & drop off, highly recommended, "

" Great car & service, friendly & helpful staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by JACK - January 01, 2019

" Very good. Easy to reach by phone when traveling. "

" Very easy and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BORDEAUX, FR - Reviewed by EDWARD - November 09, 2018

" Excellent car and service. "

" Excellent car and service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by MATTHEW - November 06, 2018

" Awesome "

" Great customer service ! Called 800 number so awesome "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by JEFF - October 05, 2018

" Auto Europe was very helpful and easy to deal with. They made it easy to organize the pickup and return Everything they did made our trip easy and stress free I will use them again and tell anyone I know "

" Great experience, starting with the people in Bordeaux at pickup. The vehicle was ready and waiting. The guy picked us up , showed us the car, we signed a few papers and we were off. The car was great. Easy and fun to drive. Comfortable, even in the back seat.. drop off in Milan was easy, even in the rain. The people nice and efficient. Checked the car , had us sign some papers and then took us back to the hotel. Super! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by LAURENT - September 29, 2018

" Smooth and easy experience booking the car from the US, good website allowing to understand the different options available "

" Car was better than expected (lots of options) and everybody loved it "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by ROBERT - September 26, 2018

" AutonEuropenwas also great. We have used auto Europe for many years and will do so in the future. "

" The entire experience was simply great. Smooth pickup in Bordeaux and drop off in Toulouse. Both of the staff members n both areas were great. Benjamin in Toulouse took us to our hotel and was very gracious. Thank you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by RUSSELL - September 25, 2018

" Great! "

" The program is great. Will get a diesel next time as it is much more efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by LINDA - September 13, 2018

" The booking process was very smooth. I was able to contact the toll-free number in the US when I had a question. Everyone was knowledgeable and helpful. I upgraded to an automatic rental car on site, which was also an easy process. "

" The Bordeaux airport car rental kiosk was very conveniently located and the rental car pick-up very fast. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by JACQUELINE - September 12, 2018

" I have used auto Europe for many many years mostly in Switzerland. This was the first time we rented in France. I will continue to use your services. "

" Everything was good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by MICHAEL - April 28, 2018

" This is probably my 25th rental from Auto Europe. That speaks for itself. "

" Everything went well. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by STEWART - April 21, 2018

" Super.Agents really know their stuff. Best prices. "

" Very nice. Car has quite a few dents and scratches , but drove well. Exiting Bordeaux airport location difficult because of construction , and drop-off point in Toulouse was not marked well. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BORDEAUX, FR - Reviewed by PATRICE - April 15, 2018

" Always very good price "

" fuel gauge did not work, otherwise good car (had even the GPS) "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 6

BORDEAUX, FR - Reviewed by IAN - March 28, 2018

" I have rented from you multiple times and these last few, the customer service is getting better "

" This was one of the best experiences I've had with Europcar. The rental agents were prompt in Bordeaux (not so much in CDG). "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by ROBERT - October 31, 2016

BORDEAUX, FR - Reviewed by ALEXANDER - September 28, 2016

" atemdent extremely helpfu; "

BORDEAUX, FR - Reviewed by RAKESH - August 02, 2016

" Provided great value! "

BORDEAUX, FR - Reviewed by BASIL - June 19, 2016

" Great car, easy pick up and drop off. Thanks! "

BORDEAUX, FR - Reviewed by RANDY - May 28, 2016

" Not well marked. Small sign stuck under Hertz counter. "

BORDEAUX, FR - Reviewed by ANNE - May 25, 2016

" Easy website to use and the only one that clearly showed an option for Automatic and Standard. "

" Dollar/Hertz people were pleasant and helpful. The car was just right. "

BORDEAUX, FR - Reviewed by SEAMUS - May 05, 2016

" Had an overall very good experience with the booking "

" very good experience, Dollar (part of the Hertz office) people were very efficient and friendly, and no issues taking the car back. Amount billed was as expected. "

BORDEAUX, FR - Reviewed by MICHEL ALAIN - April 17, 2015

BORDEAUX, FR - Reviewed by JEROME - April 08, 2015

" very good price, good service, all good! sometimes a bit complicated to understand what you book, what is included or not: too many hidden costs. "

" everything went smoothly, from taking the keys, to taking the car and giving it back at the airport on the way back. Very easy. The car was perfect. "

BORDEAUX, FR - Reviewed by BRIAN - February 22, 2015

" Competitive rates with a quick and easy booking process. "

" Polite friendly service, car in excellent condition. "

BORDEAUX, FR - Reviewed by MICHAEL - July 16, 2014

" good price, good car, easy "

" no choice on gas at end, requires you to give them free gas, or risk running out of fuel the last day. "

BORDEAUX, FR - Reviewed by JOAN - July 07, 2014

" Auto Europe did a terrific job in getting everything set up. Have no problems. I loved the folks at CITER, all extremely nice and helpful, even giving us an up grade and helping to figure out the brand new Ford Focus! "

" Super people, all very kind and helpful. The staff at both the desk and outside couldn't have been nicer nor more helpful. "

BORDEAUX, FR - Reviewed by ANASTASIOS - July 01, 2014

" Everything just fine! "

" I wish i got an upgrade, many others offer upon availability, but it' s ok! All good! "

BORDEAUX, FR - Reviewed by PATRICIA - May 02, 2014

" The check in on 4/20/14 was very time consuming (30 minutes and I was the first customer of the morning). The directions to the car park were not specific (should give a detailed map with directions and distance). I was given a larger car which worked well and gave good gas mileage, but because of its size was difficult to park in cities. The check in at the conclusion was well executed "

" See above "

BORDEAUX, FR - Reviewed by ROBERT - April 25, 2014

" Very efficient "

" Dollar did not exist in Bordeaux and was rpresneted by Hertz locally. Hertz is always satisfactory. "

BORDEAUX, FR - Reviewed by HENRY - October 26, 2013

" In our travels to France we have always leased with Auto Europe and have never been disappointed. On this trip we were very appreciative of the gentleman representative at the Bordeaux Airport. He took the time and effort to explain all aspects of the vehicle and upon return was again on time and helpful. "

" EXCELLENT. Want to especially thank the Peugeot dealership in Bias/Mimizan. We stopped there for instructions on the GPS, specifically to map out a trip. A young man was asked to assist us and he was patient and spent all the time needed to explain the use and actually entered our routing. Am certain this kind of customer service to a leasee is exceptional and we are most appreciative, so we liked the vehicle, it performed well and turns out those employed in Mimizan perform exceptional well as well. "

BORDEAUX, FR - Reviewed by FRANCOIS - May 17, 2013

" Everything went well as planned. Good service. Thanks "

" Smooth and efficient "

BORDEAUX, FR - Reviewed by TRAVIS - January 11, 2013

" Great service, but you have lost me for the next rental due to your hidden costs. I received a 70 euro charge from Europcar following my rental, which makes your costs the same or more expensive than if I book directly with them. "

" I will be booking directly with them next time - cost is the same or lower, and I don't have the lengthy screening process at pick up "

BORDEAUX, FR - Reviewed by PASCALE - December 30, 2012

" Online reservation was easy. "

" The licensing fee should have been a little clearer ahead of time. I was only told of the surcharge for renting at the train station. "

BORDEAUX, FR - Reviewed by NATALIA - June 14, 2011

" there were fees that were not quite clear until you make your reservation, so it turned out to be quite expensive. wasn't happy about that. regarding the documentation, never beed told upfrint to bring two IDs "

" great car, very satisfied "

BORDEAUX, FR - Reviewed by SAMUEL - June 03, 2011

" Very good car; no problems. Car was comfortable, it suited our needs perfectly. "