AUTO EUROPE ZURICH, SWITZERLAND Car Rental Reviews

ZURICH, CH - Reviewed by MORITZ - July 19, 2022

" nothing to say "

" Car was not top clean. Still bread on the seat from previous renter. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ZURICH, CH - Reviewed by ROSEMARIE - December 16, 2021

" This is such a good company. Have chatted with some of their long term employees and they LOVE working for the company. What better recommendation is there? "

" Always!!!!! Such a wonderful comfortable experience! I trust these folks to provide a good vehicle delivered efficiently and with a smile! I can count on them. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by DEV - February 05, 2020

" Auto Europe makes the online booking process easy and simple with the insurance options and emailed voucher "

" Very friendly and accommodating for my family. Car options and pricing is always the best in Europe. I always rent from Europcar while traveling in Europe. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by NEIL - February 02, 2020

" Upfront on all the costs. I know exactly what everything is ghoing to cost. No surprises. Exactly what I want. "

" Excellent service. Very happy. Will book again with Europcar. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ZURICH, CH - Reviewed by JOHN - December 29, 2019

" I think having Auto Europe involved in the process makes a big difference. I had read several negative feedback stories about Europcar, but having them accountable to Auto Europe helps keep everything above board. "

" Nice staff. Easy rental process. I might ask that, if possible, an English copy of the vehicle's manual be made available. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by SENOL - December 23, 2019

" My experience with auto europe was excellent "

" Agents were very helpfull and kind "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by THEODOR - December 05, 2019

" Met my expectations as it has so many times before. "

" Fine. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by JAMES - November 14, 2019

" Good Service as always, will use again. Thanks "

" Rec'd an up grade to BMW station wagon diesel engine when I checking @Zurich. Nice car but a little large for parking in City. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by ROBT. - November 13, 2019

" A very good experience,....yes, I will rent again, and I will refer you to other friends and family. "

" A very good experience,....yes, I will rent again, and I will refer you to other friends and family. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by ADIL - October 28, 2019

" Got a car as quoted by autoeurope, with 0 excess and a diesel car. Car condition was great, clean, comfy and ready to drive. Recommended for booking with autoeurope "

" Great service, great car condition, got relatively new car, only 16k milage. Counter at airport terminal. Staff was helpful, smooth car pickup. Returning car was smooth too. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by MAXIM - September 02, 2019

" auto europe is the best price maker. end of story. "

" perfect price, new car, perfect drop-off. cannot be better, Viva Europe ! thank you guys for dropping the prices as you did. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by PALM - August 18, 2019

" Great communication and easy to deal with. Thank you! "

" Great overall experience with Europcar. Thank you! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ZURICH, CH - Reviewed by ASHLEY - July 13, 2019

" All in all, it was a very seamless, easy experience. I felt like AutoEurope was able to find the best price (as I compared to other online searches) and the car selection was good. "

" Gentleman who helped us at the counter was very friendly and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by HOLLY - July 11, 2019

" they were very helpful "

" went very smoothly "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by JOHN - June 18, 2019

" We have used Auto Europe in the past as well and have always been satisfied tho we arent hard to please. The gentleman that checked us in for the car pick up was awesome. Friendly and answered lots of questions. He was great!! "

" We have used Auto Europe in the past as well and have always been satisfied tho we arent hard to please. The gentleman that checked us in for the car pick up was awesome. Friendly and answered lots of questions. He was great!! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by PRISCILLA - April 08, 2019

" Great! "

" Great! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by TOMAS - April 04, 2019

" Easy to book, great prices, will use again! "

" 2nd time I've used Europcar thru Auto Europe and again smooth transaction, got a better car then I booked, very happy. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by VALERIY - April 04, 2019

" Great service "

" Fast and great service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by ROLF - March 20, 2019

" Worked as expected "

" Worked as expected "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by TAREK - February 08, 2019

" I enjoyed my experience, really liked the car, and I cannot think of one criticism throughout my rental experience. Thank you! "

" Very friendly and efficient check in. Equipment very clean. Drop off was equally easy and instructions were clear. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by PAUL - February 04, 2019

" Perfect in every way "

" Perfect in every way "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by SUMI - February 03, 2019

" Great car the tiguan diesel "

" Very polite better than frankfurt airport "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by GRAHAM - December 31, 2018

" Easy to do business with "

" Very smooth operation ... only issue was a technical fault with the car meant it could not be locked ... Europcar receptionist did not seem too interested "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by GEORGE - November 30, 2018

" Your service made it very easy to find and rent a car. I'm very pleased and will use AutoEurope in the future. "

" Had an issue where I found 4 damages on the car, and 4 damages were listed on the agreement, so I was covered. When I returned the car, two of them were actually duplicates of the first two in German. I filled out forms stating that the damages were present when I signed the agreement, but I'm not sure if I will be mistakenly charged for them. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by WILLIAM - November 29, 2018

" No problems "

" Great no issues "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by JOSEPH - October 29, 2018

" Great "

" Good "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 9

ZURICH, CH - Reviewed by BEATRICE - September 13, 2018

" Convenient and speedy drop-off at Zürich airport. "

" Did get an upgrade without extra cost. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by DARYL - July 31, 2018

" I have already recommended Auto Europe to a friend. "

" This was our first rental from Europcar. They were very efficient. But then, we were in Switzerland. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by ROBERT - July 31, 2018

" excellent, great car and very nice customer service "

" excellent, great car and very nice customer service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by JEFF - July 27, 2018

" Have used Autoeurope since I discovered it about 15-20 years ago. Love it! Works great. Many trips - lost track 10-15? "

" Autoeurope has used Europecar for rentals most of the time. Cars have always been no problem! This year even better got upgraded and included Nav ... very nice. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by DANIELA - April 19, 2018

" Will book with Auto Europe again! "

" Excellent experience over all! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by MICHAEL - March 31, 2018

" Painless and convenient. "

" Efficient process. . "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by VICTOR - June 26, 2013

ZURICH, CH - Reviewed by SULTAN - April 15, 2013

" It is the second time to deal with Auto Europe and I am so happy becasue everything was perfect, "

" Thanks alot to upgarade the class. "

ZURICH, CH - Reviewed by ALEXANDR - April 02, 2013

" Rapid, informative "

" Friendly, minimum formalities "

ZURICH, CH - Reviewed by MAXIM - March 04, 2013

ZURICH, CH - Reviewed by WESLEY - February 16, 2013

" Excellent car provided - through well-established company; delivery was as requested. Price was better than I could have achieved by myself after much more work. Why do it any other way. Only "difficulty" was the period between ordering and knowing the car would be available as requested. "

" Excellent service provided on both pick up and drop off. Car was quite new (Skoda), clean and performed well. "

ZURICH, CH - Reviewed by AYRES - January 28, 2013

" Despite the fact that i booked the vehicle without confirming the rental , there was no record of the voucher's number at the front desk at Zurich airport. Amount offered for a new vehicle much higher ( triple price !). Rented vehicle at another company . "

" Girl at front desk showed no interest in solving my problem ! "

ZURICH, CH - Reviewed by PAUL - January 24, 2013

" Everything was fine - the car was really good but a little bit too small. We had snowboards and could only just get these in the back. It was a real squeeze. Ideally the option or question should be raised as to whether snow sports equipment is to be carried and a more appopriate sized car provided. "

ZURICH, CH - Reviewed by AMIT - January 22, 2013

ZURICH, CH - Reviewed by ILYA - January 15, 2013

" very goog "

" very good "

ZURICH, CH - Reviewed by RUNE REPPE - January 01, 2013

" We got a car that did not have proper winter tires, even thoug we told the service personell that we were going to drive over mountain passes. Lukily we asked for snow chains, if not we wold not have arrived to our destination at all. But the trip made a lot of discomfort for us. The tires was so bad that we had to change car after 4 days, because it was ruening our vacation. But when we got the new car it was better, and we could finaly go where we had planed. The only disenvantage with the new car was that it was smaler, so we had to leave one pair of skiis, because it was not enough spase in the new car. And it was difficult to get trough when we tryed to call the Zűrich department, we had to wait 1/2 hour to get help. "

ZURICH, CH - Reviewed by LUCAS - June 27, 2011

" I find it very frustrating that CDW does not have a zero deductible (or maybe $100.00) as the process carefully inspecting the car in a dark airport garage for every scratch or dent and having it documented is a huge aggravation, as is the process of documenting the car's condition upon return by taking photos. The uncetainty that they will find a scratch that you missed on the original inspection and attempt to charge you for it also detracts from the car rental experience whey you want to relax and enjoy your vacation. "

" The Hyundai station wagon I received really is a 'bulkier' car than I wanted and I would not rate it as 'similar' to a Golf hatchback, which I really wanted, but I'm sure you receive this complaint all the time. "