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    FIREFLY CAR RENTAL

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    Firefly: Our Trusted Car Rental Partner

    Firefly Car RentalsFirefly Car Rental was started by Hertz as a low cost rental company throughout Europe and is popular in such places as Italy, France and Spain among travelers who want to have the freedom to travel at their own pace, but not sacrifice money for quality.

    For more than 60 years, Auto Europe has worked tirelessly to pass on amazing rental car rates to our customers and have partnered with Firefly since their inception. Rest assured that you will receive a great level of service and car when using Firefly Car Rental as the supplier for your European vacation. Click here to learn more about the best car rental suppliers across the globe That we at Auto Europe partner with.

    If you have a question or concern about your Firefly car rental, please use one of the below numbers to contact customer service. You can also follow the link to make modifications to your rental.

    Call Auto Europe Edit Your Voucher
    1-888-223-5555 Manage Your Booking

    Firefly Car Rental Policies

    International car rental suppliers have a large selection of vehicles that may differ based on location, time of year, popularity of vehicles and other factors. On this page we will start with the broader car rental policies and then discuss how certain policies may differ depending upon the country you are visiting. Plan for your next trip with help from Auto Europe.

    Firefly Payment Options

    Firefly will accept both major credit cards such as Visa, MasterCard and American Express and valid debit cards as payment for their rental cars. Please keep in mind that the driver must be the card holder, including having their name on the card. Follow the link to learn more about paying with a debit card.

    Firefly Fuel Policy

    Firefly has two different fueling options for drivers to choose from when renting a car. 1: you can return your rental with the same level of fuel as it had upon pick-up or 2: pay for a full tank of fuel before renting the car so you do not have to refill it upon your return. be sure to note your preference with the rental desk associate at Firefly when picking up your rental vehicle.

    Firefly Car Rental Age Policy

    Firefly Rate DetailsThe age required to rent a Firefly car varies country to country. For instance in Northern Ireland you need to be 24 years old to rent a car, while in Scotland you must be 23. Please do keep in mind that all drivers under the age of 25 will be subjected to an additional young driver daily fee to their rental. Also, some countries have a maximum age that people can rent a car. Northern Ireland has a maximum rental age of 79 years old. In some instances older drivers can rent a vehicle with proof of their ability to drive, signed by their doctors. To learn more about simply click on the "Rate Details" link to the left of the vehicle during the booking process. You can also learn more about age requirements by following the link.

    Car Rental Insurance with Firefly

    Vacationers reserving a rental car with Firefly will have the option to add additional insurance coverage to their vehicle during the booking process online. All Auto Europe "Basic Rates" include Value Added Tax (VAT), liability insurance, and fire insurance. Drivers in Italy are required to have CDW insurance and theft protection insurance for all vehicles. Some other cities in Europe, Paris for instance, require these additional insurances too. Travelers can save money by purchasing rental car insurance when they book their car rather than paying a higher daily rate when you pick-up your vehicle. In a sampling of Firefly rentals in European cities, we found inclusive insurance rates tend to add on between $5-$15 to your Firefly rental rate daily. The highest level of insurance available, no deductible, extended insurance coverage, adds on an extra $15-$25 to the daily rental rate.

    Prices included below are estimates based on a few select itineraries, rates will vary based on pick-up location. Please review the Terms & Conditions of your rental to get actual pricing for your itinerary.

    Insurance Coverage Breakdown and Additional Rental Options

    Car Rental Insurance Options
    • Basic Insurance: Included with all Auto Europe rentals, VAT included, liability insurance and fire insurance.
    • Inclusive Rate w/ Deductible: All of the Basic Plan plus CDW insurance with a deductible, theft protection with a deductible, and roadside assistance.
    • No Deductible, Extended Coverage: All of the Basic Plan plus CDW including damage to wheels, glass, underside, roof with a zero deductible, theft protection with a zero deductible, and roadside assistance.
    Additional Driver
    • Each additional driver is GBP 10.80, per day, VAT included, paid locally.
    Infant/Booster/Child Seats
    • Booster Seat: GBP 5.00, per day (maximum GBP 35.00), VAT included, paid locally. Available for children age 6 -11 years.
    • Child Seat: GBP 12.00, per day (maximum GBP 84.00), VAT included, paid locally.Maximum age: 6.
    • Infant Seat: GBP 12.00, per day (maximum GBP 84.00), VAT included, paid locally . Available for children 0 -13 kg. Include weight in the request.
    Snow Tires/Chains
    • Available at certain locations during the appropriate time of year.
    *Typically, total number of days charged will have a cap no matter how long your rental reservation.

    Frequently Asked Questions About Renting a Car from Firefly

    I'd prefer the same model that's in my voucher, is it possible to guarantee I can receive only that?

    Auto Europe can't guarantee you precisely the same model and make. Alternatively, we can guarantee size, transmission type and class of your car rental from Firefly.

    Firefly Van RentalsWhat's the Auto Europe cancellation policy for my Firefly car rental?

    As long as your cancellation is made at least 48 hrs previous to your pick-up starting time and date you will not incur any additional fees but will be given a full refund. Any rental car cancellation made after the 48 hr window will receive a fee of $75 dollars. Finally, all bookings cancelled following the designated period of pick-up are non-refundable, as well as all cancellations need to be processed by Auto Europe instead of Firefly.

    Can I use my debit card to get my car rental

    If you're planning to rent a vehicle Firefly, the supplier will require a major credit card as payment. Fortunately Auto Europe may be able to help and find you a car that can be reserved using a debit card or another alternate form of payment.


    More About Firefly Car Rental

    Firefly is proud to be your budget rental car supplier of choice when traveling abroad. Whether you are planning to journey with a larger group and need a van, or spend an extended weekend with that special someone, while taking a fuel efficient sedan through the Swiss Alps, Firefly has the perfect car for an unbeatable price for any budget. As a proud member of the Hertz Family, Firefly looks forward to being your supplier of choice during your next Europe adventure.

    What Sets Firefly Apart

    Firefly sets itself apart from the pack by offering customers rock bottom prices on reliable vehicles through Europe and in select markets in the United States. You can rest easy knowing that you are well looked after when booking a rental car with Auto Europe that is supplied by this new and growing budget auto rental supplier.

    Contact Auto Europe for your Firefly RentalLet Auto Europe Help You Book a Car Rental with Firefly!

    Are you planning to rent a car during your trip to Madrid this next holiday season? Let Auto Europe do the heavy lifting for your and find the best rental supplier for your journey, like Firefly Car Rentals. Get behind the wheel of the perfect rental for your endeavor and drink in the food, architecture and history of this beautiful and awe inspiring city! Contact us 24/7 at 1-888-223-5555 for more information, or review our car rental FAQs and book online.