AUTO EUROPE CATANIA, ITALY Car Rental Reviews

CATANIA, IT - Reviewed by MICHAEL - August 18, 2025

" Best price for quality. Good service. Very satisfied. "

" Best price for quality. Good service. Very satisfied. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by EDWARD - July 08, 2025

" I appreciate the good rate and the fixed contract. In the past I have been pressured for extras, but with AutoEurope, the desks seem to take the rental as a fait accompli. "

" Hertz did a good job. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by STEVEN - July 04, 2025

" the only way i rent cars when travelling in Europe "

" was a good experience overall "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by KATHRYN - June 08, 2025

" Would use again "

" Once we were able to find the counter in Catania, everything was very easy. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by JOHN - June 07, 2025

" Very happy with the staff and the car. "

" Very efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by JOHN - May 12, 2025

" Great car rental experience. "

" Great experience. Had no issues. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by CAROL - April 27, 2025

" Check in was ok but return was super simple "

" Seamless check in and return "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by KENNETH - April 25, 2025

" Good Value "

" Sicily by car, not to be confused with Italy by car is a great organization and I have rented from them almost exclusively in the past 3 years. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by JAMES - April 03, 2025

" All good "

" All good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by PETER S. - March 10, 2025

" Very professional "

" We have consistently rented cars with Sicily by Car annually for over 15 years and have almost always found the staff very helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CATANIA, IT - Reviewed by SALVATORE - October 30, 2024

" Great "

" Very friendly and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by ROSS - October 18, 2024

" Everything went very smoothly from pick up to drop off. Fantastic company. I'll never book direct with suppliers again. "

" Fantastic rates. Everything very smooth at the desk both on pick up and return. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by STEVEN - September 16, 2024

" Car was perfect for our trip around Sicily. "

" Car was perfect for our trip around Sicily. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by PETER - September 14, 2024

" Great car ... great service ... no hassles and no upchargres "

" A+++ "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by MATTEO - September 07, 2024

" All together had very good experience from the reservation to the check-in in Catania. "

" Reservation agent very professional and attentive to customer request. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by NANCY - July 27, 2024

" All around good experience "

" Easy to work with this rental co. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by JOSHUA - June 23, 2024

" No issues whatsoever. "

" Easy and efficient! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by PATRICIA - May 28, 2024

" Super easy. Should the need arise in the future, will most definitely use you again! "

" The gentleman that helped us on arrival was fantastic!! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by SIMON - May 09, 2024

" Everything vas OK "

" Everything vas OK "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by ANTONINO - March 27, 2024

" Excellent "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by ANTONIO GIUSEPPE - February 24, 2024

" as always excellent service "

" as always excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by JOHN - October 12, 2023

" I really like how Auto Europe clearly explains how everything will work, what to ask, what to look out for. "

" The experience was positive. The car was ready, the staff at pickup was knowledgeable. The staff at drop off was extremely efficient and customer-focused. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CATANIA, IT - Reviewed by ALESSANDRO - September 26, 2023

" Exceptional. "

" The experiance was seamless. Quick delivery and return. Makes a pleasure ti rent the car from your company. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by MARSHA - September 13, 2023

" Easy to book online!! "

" Smooth transaction and friendly staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by CYNTHIA - June 04, 2023

" Got exactly the car that I expected. Car was well maintained. Staff was helpful. Very good experience. "

" Rental met all my expectations. I would use them again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by CHARLES - May 16, 2023

" We have used Auto Europe before and find it a good way to compare prices and get what we want in a rental. "

" Brand new Peugot was offered. Great little car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by ANGELO - March 26, 2023

" Good "

" Good "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CATANIA, IT - Reviewed by SERGIY - November 01, 2022

" Very good "

" It was very good. Thank you "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by MICHAEL - October 25, 2022

" Nice clean car and good service "

" Very good experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by RUDOLPH - September 25, 2022

" Great to have comparisons in pricing my rental! "

" Hertz staff very helpful and professional! Laura at the rental desk was great! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by RAMI MICHEL - September 04, 2022

" Smooth process Good clean reliable cars Thank you "

" Great experience overall "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by RICARDO - February 23, 2022

" Nice and easy, exceptional price "

" Very nice, the car was in very good condition "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by RUTA - September 27, 2020

" Good price. "

" Bad car pick-up organization. We should wait 1,5 hours. There is no clarity where to wait, how much to wait. Maybe only in Sicily...in Sardegna were perfect with Avis. "

Overall Value: 10
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by ALEKSANDRS - September 17, 2020

" We have had issues that booked car was not confirmed, but your staff did AMAZING job and found for us nice alternative. thanks a lot! "

" Avis was good. no claims "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by DAVID - July 19, 2020

" Everything was OK. "

" We had no problems and the staff were very kind. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CATANIA, IT - Reviewed by GREGORY - January 09, 2020

" very good value and customer service "

" good value and good service "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CATANIA, IT - Reviewed by MICHEL - December 03, 2019

" better than average customer service "

" all people were very helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by RICHARD - October 30, 2019

" It is always very efficient booking a rental car in Europe with AutoEurope. Options are very clear as is cost. "

" There was chaos at the Hertz window at CTA airport. There were sequence numbers to draw but the limited staff (not enough agents on duty) were not consistently calling the numbers and people were just milling around pushing up to the counter when an agent became free regardless of having the next number or not. The whole check in process took us almost an hour with only 4 or 5 people ahead of us. Also, the agent was not able to offer me the particular car I had reserved and made a great effort to rent me an upgraded vehicle -Alfa Romeo, which I reluctantly agreed to until I got to the garage and saw how large it was and inappropriate for narrow Sicilian streets. So I switched vehicles to a Fiat 500L and the agent in the garage helped me make that switch relatively quickly. "

Overall Value: 9
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by GUS - October 28, 2019

" Good "

" Good "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

CATANIA, IT - Reviewed by RAZVAN - August 30, 2019

" Perfect communication. Thank you. "

" A big thanks to the entire Hertz staff of CTA Fontanarossa Catania airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by TIMUR - August 18, 2019

" Very satisfied "

" Everything was very good! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by DANNY - June 18, 2019

" Just great "

" Very good service all round "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by LAURA - February 13, 2019

" All good. "

" All good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by EDWARD - January 28, 2019

" It was easy. Will use again on our next trip. "

" The folks at the counter were very friendly and patient despite the long lines. I did not feel rushed at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by ROSEMARY - January 28, 2019

" Easy booking experience for car in Italy. Last minute change in driver and pick-up time quickly handled by Auto Europe. "

" Excellent transaction. Only hiccup was finding car in the lot as it was not in the stall they said it was. But found it and rest of trip and return was excellent. No stress. No hard sell. Easy rental. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by ROBERT - January 11, 2019

" Good as always. "

" At the Catania Airport, the location of the Europcar desk is really not acceptable. There is no signage to the off-airport location. There is no continuous walkway; at times you walk up and down curbs onto the street. In the rain, there is no cover. "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by STEPHEN - October 30, 2018

" Good. "

" Very quick and easy rental. I love the FIAT 500. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by PATRICIA - October 28, 2018

" this is our 17th yr of renting from autoeurope - which tells you of our experience - "

" long lines "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by GIUSEPPE - October 27, 2018

" Nice "

" Nice "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by ANDREI - August 07, 2018

" Fast check-in and check-out. Good new cars. "

" Fast check-in and check-out. Good new cars. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CATANIA, IT - Reviewed by MARCO - July 25, 2018

" Went well "

" I'm still waiting for my security deposit to be returned "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CATANIA, IT - Reviewed by JAMES - April 21, 2018

" Easy to rent, fair price. "

" Service a bit slow, but we understand that's not uncommon for Sicily. The AC didn't work properly. Either too hot or too cold. At time we thought the GPS was mad at us and took us by the most circuitous route it could find. It always got us where we were going, though. "

Overall Value: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 5

CATANIA, IT - Reviewed by WILLIAM - August 14, 2017

" Spent a lot of time trying to up-sell at the airport. Didn't buy anything more but always uncertain about the advisability of what they recommend especially when tired from traveling. "

CATANIA, IT - Reviewed by ALBERTO - July 31, 2017

" You send us to europcar but you did not tell us that it was outside the building where the other car rental companies were we find itafter asking at least 10 people ....there was a man to took are of the papers and gave us the car we selected name Alesio that was extraordinary helpful even lend us his I phone car charger to us please let that company know .i will forget the first paragraph. "

" Remember Alesio tell him so many thanks from Alberto the Argentinian.thanks "

CATANIA, IT - Reviewed by AMELIA - July 21, 2017

" Easy and hassle free. "

" Car could have been a bit nicer, but it suited my purpose and was fairly new. "

CATANIA, IT - Reviewed by ENDIKA - July 14, 2017

" Very easy, no issues. Excellent "

CATANIA, IT - Reviewed by SANFORD - July 04, 2017

" phone service very courteous "

" Very nice, efficient, English spoken pretty well. Explanation of cell location a little sketchy, so took a little while to find car's parking location. Car ran well, tank was full. Detail was OK. "

CATANIA, IT - Reviewed by JAMES - June 22, 2017

" even better than I expected... all prices were honored, was upgraded from a VW to a BMW, great service. "

" even better than I expected... all prices were honored, was upgraded from a VW to a BMW, great service. "

CATANIA, IT - Reviewed by MURILO - June 19, 2017

" Everything works fine "

" Good rental car company "

CATANIA, IT - Reviewed by DAVID - June 14, 2017

" Excellent service. "

CATANIA, IT - Reviewed by ANASTAS - June 13, 2017

" PERFECT! "

" THE BEST "

CATANIA, IT - Reviewed by ANNE BIRGITTE - June 06, 2017

" Very eficient, good car nothing to complain about. Thank you. "

CATANIA, IT - Reviewed by GIOVANNI - June 04, 2017

" I'm very happy with the service. I use a lot and I recommend to friends and business. Always reliable no complain at all! "

" Good team work with Autoeurope. Most of the time I get Europcar and I'm very happy with the service I receive. Nice people, courteous and knowledgeable . Car are most of the time new with low miles! "

CATANIA, IT - Reviewed by MARIO - May 22, 2017

" Car was clean and fairly new "

" Quick check in and check out "

CATANIA, IT - Reviewed by DONNA - May 19, 2017

" Great service over the phone by two different people and in person as well when I came to pick up our GPS unit. "

" Excellent service. We were initially given a vehicle that did not have a rear cover for the trunk compartment--which we needed for security for our luggage. The clerk readily switched the vehicle for us for another, newer, better car. She could not have been nicer. It helped that we were flexible about driving a stick shift. I don't know if she would have been able to accommodate us if we had required an automatic--as she said most Americans do. "

CATANIA, IT - Reviewed by SEBASTIANO - May 12, 2017

" I chose your group because I could take care of everything from US & not experience any hidden fees or requirements once I got to Italy - everything was as arranged with no hassles. I am entirely satisfied that everything was as prearranged. "

CATANIA, IT - Reviewed by MICHAEL - May 07, 2017

" Car was good enough. Staff was helpful. No surprises or hard sell for add on extras. "

CATANIA, IT - Reviewed by MICHAEL - May 04, 2017

" I have used AE for the past 20 years! "

" I do not use Europcar often as their rates are quite high but their service is good. "

CATANIA, IT - Reviewed by ANDREW - April 22, 2017

" I've been a satisfied user of AutoEurope for some twenty years and I wouldn't keep on coming back if I weren't satisfied ;-) "

CATANIA, IT - Reviewed by ALEKSANDAR - April 20, 2017

" Totally professional service! "

CATANIA, IT - Reviewed by ARNOLD - April 20, 2017

CATANIA, IT - Reviewed by PAWEł - April 13, 2017

CATANIA, IT - Reviewed by JUDITH - March 28, 2017

" Good car, good service, "

CATANIA, IT - Reviewed by EUGENE - January 05, 2017

CATANIA, IT - Reviewed by BERDAN UMAY - January 04, 2017

" Everything ran smoothly from the picking up to the return. It was good to see a staff person on the delivery spot as early as 7:00am. If only I could have the Fiat 500 that I asked with multiple e-mails rather than the car of the same status. "

CATANIA, IT - Reviewed by DEBORAH - January 03, 2017

" It was very easy and the representative was extremely helpful. "

" It was very easy to pick up and drop off the car. "

CATANIA, IT - Reviewed by MICHAEL - December 18, 2016

" Simple, easy booking process. On arrival at Europcar desk, we were extended a discount on the GPS hire just because we had booked through Auto Europe. Auto Europe was also the only company I could find after extensive internet searches that allowed me to book a zero excess rental in Sicily. The fine print of many other companies did not offer such a reservation. Also, nice to know the total cost of all the inclusions before I arrived. Very Happy. "

" The car was great to drive, the check out and return experience simple and efficient. Only issue was the remote lock on the key ring was faulty despite the staff replacing the battery. Small issue on an otherwise easy rental. "

CATANIA, IT - Reviewed by ROBERT - November 07, 2016

CATANIA, IT - Reviewed by EMMANUEL - November 05, 2016

" the service was friendly and reliable. "

" great service "

CATANIA, IT - Reviewed by NUNZIO - October 29, 2016

CATANIA, IT - Reviewed by MARK - October 26, 2016

" The two negative issues were the long wait in line for check-in and an unexpected additional fee of 30 euros at drop-off. The check-in took 45 minutes of standing in line. The unexpected fee was listed as "oneri automb-vehic fee" (whatever that is?) plus 5 euro of taxes on that fee. On the positive side, the car pickup and drop-off were very conveniently located. The car itself was very nice, a low mileage Ford CMax diesel manual with a nav system and backup camera. Gas station on A18 near the airport made fill-up easy. No problems with drop-off, quick and efficient. "

CATANIA, IT - Reviewed by ANDREW - October 25, 2016

" Returned car early due to difficulty driving the hills of Sicily. Please let me know if there is a possibility of my getting a partial refund. "

" Excellent service at the airport in Catania and at Hertz in Taormina. "

CATANIA, IT - Reviewed by ARTHUR - October 25, 2016

" all went well and car was as i had ordered and in good working condition "

" all went well and car was as i had ordered and in good working condition "

CATANIA, IT - Reviewed by ANN - October 20, 2016

" Most of the time the car places don't put on the pressure to get lots of extra insurance and stuff we don't need when we use auto Europe and I like that. "

CATANIA, IT - Reviewed by WILLIAM - October 19, 2016

" Everything went fine. "

CATANIA, IT - Reviewed by ROBERT - October 18, 2016

CATANIA, IT - Reviewed by EYTAN - October 14, 2016

CATANIA, IT - Reviewed by ADRIJANA - October 05, 2016

" They were very helpful and responsive with providing all informations about renting a car. The price was fair and the car provider was trustworthy company. "

" The car provider is trustworthy company. The rental has included almost all insurances for small rental fee. The cars are new and preserved, renting and returning car is very easy, just return the keys. You can return car with full or empty tank, in that case they seize you fee on credit card. "

CATANIA, IT - Reviewed by PER - October 02, 2016

" The counter was hard to find, you cannot follow the signs that guide you to the car rental place, were the rest of the companies are. They did not have a great selection of cars, it was hard to find a car that fit our luggage, we ended up getting a regular Fiat car that consumed a lot of gas and was definitely worth a lot less than what we paid for (I on purpose did not go for the cheapest as I wanted one with enough space to be comfortable). The staff was friendly. "

CATANIA, IT - Reviewed by JEFFREY - September 26, 2016

" Car performed well. GPS was slightly out of date, but generally helpful. "

" Reliable as usual. "

CATANIA, IT - Reviewed by NANCY - September 18, 2016

" The staff was very pleasant and very helpful. The car was perfect for our traveling adventuring needs. "

CATANIA, IT - Reviewed by JOSEPH - September 16, 2016

" Excellent Vehicle, no issues the car ran great and was very comfortable. "

CATANIA, IT - Reviewed by ALESSIO - August 25, 2016

CATANIA, IT - Reviewed by THOMAS - August 01, 2016

CATANIA, IT - Reviewed by ANGEL SANTIAGO - July 12, 2016

" Was a good experience but long waiting time to obtain the car. "

CATANIA, IT - Reviewed by WEBERT - July 11, 2016

" I opted in for full coverage with my rental believing that this was priced by the rental company such that if anything happened, it would be hassle free for me. Instead, it was misleading and I was sold another 3rd party insurance, which I already have with American Express. That meant that I had double coverage but still had to deal with claims if something happened. "

CATANIA, IT - Reviewed by JOSEPH W - July 06, 2016

" We go to italy twice a year and rent a car for periods of 1 1/2 to 3 months each time. Every co. upgrades me to a diesel gratis. Your counter help had diesel cars but wanted an extra 2 euro a day for the upgrade. So petty. I did not do it I was not happy for a VIP customer to get treated so poorly. When we return in sept for 2 months I will use your co. again. Let's see what happens next time. "

" see above !!!! "

CATANIA, IT - Reviewed by MUSTAFA MURAT - July 04, 2016

" Good price, insurance package. "

" Fast service, good staff, car as promised and in good condition. "

CATANIA, IT - Reviewed by MASSIMO - July 04, 2016

" I had problem to find your box office because the Hertz Company doesn't display the Dollar brand. "

CATANIA, IT - Reviewed by JASON - June 16, 2016

" Very happy with your zero deductible insurance since it came in handy with no drama or hassle with the return. Very satisfied overall... "

" They gave us a van instead of the sedan we were supposed to get. When driving in Sicily, a bigger vehicle could be a problem with small towns and roads. "

CATANIA, IT - Reviewed by JACHIN - June 09, 2016

" Have always used Auto Europe when traveling to Europe and have had no problems. "

" The only problem that came up was the day we picked up the car, 2/2/16, was an Italian holiday and as such they wanted to charge an extra 30 Euros. I explained that this was not part of my deal with Auto Europe and he ultimatly waived the charge. "

CATANIA, IT - Reviewed by MARK - May 27, 2016

" Great new diesel Volvo. Loved the car! Also included the directional system at no extra charge. Still dont know final charges however. "

" same as above "

CATANIA, IT - Reviewed by JEFFERY - May 26, 2016

CATANIA, IT - Reviewed by DAVID - May 23, 2016

CATANIA, IT - Reviewed by ANTHONY - October 14, 2015

" The car was fine, but I had difficulty in finding the agency at the Catania Airport. There was an Auto Europa that had a similar logo and wait 45 minutes to be seen then found out that they were not the right place. The logo for Dollar was very small relatively to the Hertz logo. Better Identification on the reservation and at the airport terminals would be a great help. "

" See above "

CATANIA, IT - Reviewed by SIMONE - September 20, 2015

CATANIA, IT - Reviewed by CLAUDIO - September 15, 2015

" Autoeurope gave me a very good deal, I'm very satisfied about it. "

" Europecar was ok, operator was effective. Car was good size, clean and reliable. Overall a good deal. "

CATANIA, IT - Reviewed by MARCEL - September 14, 2015

" good price for a car rent with a reliable car company "

" i thought the car was a little small for an intermediate car "

CATANIA, IT - Reviewed by AYSE ELIF - September 09, 2015

CATANIA, IT - Reviewed by RENÉ - September 07, 2015

CATANIA, IT - Reviewed by JOSE LUIS - August 24, 2015

" my experience was good "

" hard to get europcar in catania airport. personal no very kind "

CATANIA, IT - Reviewed by ANDREI - August 19, 2015

" Very good service "

CATANIA, IT - Reviewed by DAMIR - August 16, 2015

CATANIA, IT - Reviewed by OLEG - August 10, 2015

" Very good company!!! "

" Very liked service and managment!!! "

CATANIA, IT - Reviewed by DANIILA - August 09, 2015

" all was fine. booking process reasonably simple and fast. Support works when needed. "

" No problem with rental. Car new, in a good shape. Staff is professional and quick. "

CATANIA, IT - Reviewed by GIUSEPPE - July 11, 2015

" Booking was easy. "

" It was a good little car for the price. The gears did not always work well, but we liked the car. "

CATANIA, IT - Reviewed by SERGEI - June 24, 2015

CATANIA, IT - Reviewed by YACOV - April 07, 2015

CATANIA, IT - Reviewed by MARC - July 24, 2014

" check in was very professional and prompt but it's a bit of a hike from the terminal at Catania and not particularly well marked. "

CATANIA, IT - Reviewed by STEPHEN - July 11, 2014

CATANIA, IT - Reviewed by GUGLIELMO - June 08, 2014

" the staff was accomadating "

" enjoyed the car I was giving a Renault twingo new. "

CATANIA, IT - Reviewed by BARBARA - January 15, 2013

" I always rent through AutoEurope and they have never let me down. Excellent customer service. "

" The Hertz desk tried hard to sell me their insurance even though I told them I am covered. On return though the woman at the return area watched my luggage while I ran into the airport to get get a luggage cart. "