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    • Compare Companies for the Best Rates
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    • No Credit Card or Booking Fees
    • 24/7 Support Hotline During Rental
    • 20,000 Pickup Locations Worldwide

    Information for Travelers Renting a Car with Us

    Rent a Car with Auto EuropeAuto Europe is a leader in the car rental industry providing international travelers with great rates from the most trusted car rental suppliers across the globe. We've been helping travelers book rental vehicles for over 60 years and have the experience to provide you with all the information you'll need for your upcoming trip. Whether this is your first time renting with Auto Europe or your 10th, please review the information below so you're confident you'll have a smooth rental experience.

    Understanding Your Car Rental Voucher

    Once you book your rental car you'll be emailed a copy of your car rental voucher, be sure to print out a copy so you have one on hand when you go to pick-up your vehicle. Please review your voucher once you receive it to ensure your rental details are correct. The most important information to confirm on your voucher includes:

    • Car Rental Supplier
    • Cost of Rental and Any Local Fees
    • Car Class & Details
    • Insurance Coverage
    • Rental Period
    • Driver Information
    • Pick-up & Drop-off Location and Time
    • Rental Inclusions & Exclusions
    • Supplier Contact Information
    • Gasoline or Diesel Policy

    Auto Europe has put together a video to walk you through an example of a car rental voucher so you know where to find all the information above. Watch our video on Understanding Your Car Rental Voucher.

    Car Rental Insurance

    Car Rental Insurance Options with Auto EuropeUnderstanding your insurance coverage is one of the most important things to check off the list before you leave home. Typically, when you book with Auto Europe you'll find three rates for each vehicle with escalating levels of insurance coverage. If you are renting a vehicle in Italy, or a few other countries where car rental insurance is required, you will only have two rate options, Inclusive Insurance with a Deductible and Insurance with a Zero Deductible rate.

    Determining what insurance coverage is best for you really depends on your travel itinerary and how comfortable you are as a driver in a different country. Other factors such as the car rental insurance you have yourself or the ability to obtain insurance through your credit card company may also impact the level of insurance you opt for.

    Below we will review what is covered in your Auto Europe rental and provide a little more information on using your own car insurance or utilizing your credit card coverage.

    Basic Rate
    • Value Added Tax (VAT)
    • Liability Insurance
    • Fire Insurance
    Inclusive Rate w/ Deductible
    • Value Added Tax (VAT)
    • Liability Insurance
    • Fire Insurance
    • Collision Damage Waiver w/ Deductible
    • Theft Protection w/ Deductible
    • Roadside Assistance
    Zero Deductible Rate
    • Value Added Tax (VAT)
    • Liability Insurance
    • Fire Insurance
    • Collision Damage Waiver - Zero Deductible
    • Theft Protection - Zero Deductible
    • Roadside Assistance

    Car Rental Insurance w/ Your Current Car Insurance

    If you currently have car rental insurance your policy may extend to cover your rental. The first thing to confirm if you are traveling international is that your policy does extend overseas to the country you'll be driving in. Many policies have exclusions in certain countries. If the insurance you have on your vehicle has comprehensive and collision, bodily injury & property damage, or medical and personal injury protection these can cover your rental car as well. You may be asking yourself, why wouldn't I use the car insurance I already pay for? A few of those reasons could include:

    • Avoid a rate increase if you have to use your own insurance
    • Your insurance has a high deductible
    • Your current insurance may not cover everything, i.e. personal accident insurance
    • May increase coverage limits, if international coverage is not available in certain countries

    Car Rental Insurance w/ Your Credit Card

    Credit Card Car Rental InsuranceOne of the lesser known benefits of some major credit cards is the car rental insurance that you utilize when you book your car with a credit card. The first thing to know is all credit card companies and their coverage will differ if they offer it at all. Most major credit cards such as Visa, MasterCard, and AMEX do offer some form of coverage when you use their card. If you elect to use insurance offered by your credit card, confirm your coverage before you leave your home and bring documentation to provide to the car rental supplier when you pick-up your vehicle. Most credit cards offer secondary car rental insurance which means you will first have to file a claim with your insurance before the credit card company steps in to pay, this could lead to an increase in your insurance policy rate. Credit card insurance coverage does not extend to all countries overseas. When driving a rental in countries like Australia, Ireland, Israel, Italy, Jamaica, and New Zealand, your credit card won't cover you.

    These are just a few tips and notes on credit card insurance coverage, always confirm you understand what is covered with your insurance provider. You can find some more information on using credit cards to cover your rental insurance with Auto Europe.

    Travel Information and Tips

    With our decades of experience, we've learned a lot about driving and traveling internationally and the common questions our customers have. We do our best to answer all of these questions and provide helpful information to better prepare our clients for their upcoming international adventure. Our website is filled with content that offers travel tips and recommendations for exploring Europe and other regions across the globe. Read on to find more of these topics and take the next step in planning your next vacation or business trip.

    International Drivers Permit or License

    An international drivers license or permit, often referred to as an IDP or IDL, are required for international travelers looking to drive in certain countries. It is easy to obtain an IDP through your local AAA branch. You can go to your local branch to pick one up or mail in a request form along with a $20 payment. Find more information on getting an international drivers permit for your next trip with us.

    Countries that Require an IDP
    Austria, Bosnia-Herzegovina, Greece, Germany, Hungary, Poland, Italy, Slovenia, and Spain

    Information for Driving a Rental Car in Certain Countries

    Driving in a different country for the first time can be a little nerve-racking for some. Reading signs along the road, understanding parking zones and tolls, knowing who has the right of way in roundabouts, are all things to learn and understand before you hop in the driver's seat. Auto Europe has put together a collection of this information by country for our customers. Learn more about driving a rental car in different countries with Auto Europe.

    Planning a Road Trip in Europe

    Plan a Road Trip in your Rental CarAt Auto Europe, we are all about travel. Employees and partners travel, explore, and share their most enjoyable trips, locations, and experiences in an easy to follow road trip that they've prepared. We put these collections together and share them on our site to help first time visitors and even experienced travelers learn about some of our favorite spots all over the world. Maybe you'll learn about a new place to visit or maybe you'll follow the same five day journey that one of our experienced travelers have shared.

    Use our detailed routes and recommendations to create your own journey with Auto Europe's road trip planners.


    Find More Information on International Travel