How can I pay for my rental?
Auto Europe accepts Visa, MasterCard, American Express, Diners Club and Discover Card as well as personal checks. Keep in mind, Discover Card and personal checks are NOT accepted locally.
How is my rate guaranteed?
We guarantee our rates in U.S. dollars. Most reservations require only a partial pre-payment to confirm which is fully refundable at any time.
I do not have a credit card, can I still rent a car?
If we have a contract with a supplier that allows a cash rental, then it is possible. Payment would still have to be made to Auto Europe and you would have to take an inclusive rate. A cash deposit would be required at time of pick up.
Is there a fee for canceling or changing a reservation?
There is no fee to change a car rental booking provided that you contact Auto Europe before the end of the rental period. All changes must be processed by Auto Europe and not through our overseas affiliates.
There is no fee to cancel a car rental booking provided that you contact Auto Europe three days prior to your date of pick up. A fee of $75 USD will occur with any cancellations within three days. If you fail to notify Auto Europe of your cancellation and are considered a "no show", the cancellation fee is 100% of the rental.
What do I need to pick-up my car?
An Auto Europe voucher is required. Our vouchers show confirmation of your reservation and contain specific information about your rental car, rental rate and other important details needed by our overseas affiliates. When you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. A copy of your rental voucher is then mailed the following business day. If you reserve online, vouchers are emailed immediately upon receipt of payment. Sample Voucher for more information.
Where is the Auto Europe counter located?
Auto Europe is independent, not an agent for any particular car rental company. The name of the car rental company is provided at the top of the voucher along with the location information for the supplier.