Web Site Help |
Web Site FAQs |
How do I confirm my reservation?To pay for your reservation, you can either call us toll-free or enter your credit card information on our secure credit card page. You can also get to this page by clicking on the 'Home' tab and then on the 'Confirm My Quote' link in the blue bar underneath the tab. All information sent through our web site is encrypted to protect your privacy.
How do I request a car?To request a car on our web site, click on the Car Rentals tab on the top of the screen. You will see what services we have available, such as standard car rentals, luxury car rentals, motorhome and camper rentals and chauffeur and transfer services. We also offer Peugeot Buy Back cars for US and Canadian residents. To book these services, click on the appropriate link and follow the steps to see rates and make a reservation.
Where does my request go?Your encrypted request is emailed to our Internet Department. A reservationist will review your request and email you a completed quote, usually within a few hours. When you receive your completed quote from us, you can then confirm it by paying for it if you choose to do so. After we send you a final quote, we will make a temporary, non-binding reservation in your name in order to lock-in the rate we quoted you. If any sale or promotion applies to your reservation, our email response will notify you of the impending deadline. By sending a request to us, you are not under any obligation to rent a car.
Will I have to complete a driver profile after I make a booking?We only require a driver profile to be filled out whenever special arrangements must me made for a client to pick up a car. These situations include before or after hours pick-ups, hotel deliveries, and meet and greet services. The completion of the driver profile expedites the confirmation of the service. It also allows all rental paper work to be filled out prior to the client's arrival. We will notify you via email only if you need to complete a driver's profile form.
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