Web Site Help |
Do you have Meet & Greet Services?You will be greeted in airports and other public places with a hand-held sign. We can also meet you at your hotel and in other locations.
Do you have toll-free service from overseas?Instructions will be provided with your confirmation voucher, so you may contact us toll-free should you require assistance after departure.
Do you offer customized services?Yes, but additional advance notice is required to prepare custom itineraries and other special requests.
How can I pay for chauffeur services?Auto Europe accepts American Express, Mastercard, Visa and Discover.
How is my reservation confirmed?A detailed confirmation voucher will be sent to you. If you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. If you reserve online, vouchers are emailed to you immediately upon receipt of payment. In either case, a copy is mailed the next business day.
How quickly can I reserve chauffeur service?Auto Europe guarantees confirmation with a minimum of 24 hours advance notice, however we are able to accommodate most transfer reservation requests with as little as 3 hours advance notice. Services must be fully pre-paid, and credit card information will be kept on file for any extra charges (such as cellular phone services, etc.)
Is there a fee if I cancel my reservation?Reservations are fully refundable up until 24 hours prior to the local time of service. 'No-show' bookings will be charged the full cost of the transfer.
Is there a fee if I change my reservation?There is no fee to change reservations for chauffeur services.
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