We understand that there's nothing worse than getting off a long flight only to discover that your rental agency doesn't have a car waiting for you.
We'll never leave you hanging.
When you pay for a car rental through Auto Europe you'll enjoy the peace of mind that comes with our Ready-to-Go pickup guarantee. We're the only car rental company that guarantees your reservation, and if your car isn't there when you arrive we'll cover the cost of your booking.*
Concentrate on making memories and leave the details to us.
We've got your back.
*Ready-to-Go pickup guarantee applies if your rental car is not ready within 60 minutes of your check-in at the counter. You must notify Auto Europe by phone while at the counter.
Auto Europe will need to verify with the supplier that the customer's vehicle is, in fact, not ready, and that the customer has been at the counter for at least 60 minutes. Auto Europe can verify this if the customer calls. Auto Europe will speak with the rental representative to validate the tardiness and qualification for coverage under the Ready-to-Go pickup guarantee.
Exclusions: Customer must arrive at the proper time as indicated in his/her Auto Europe voucher. Early or late arrivals disqualify the coverage and after hours pick-ups are excluded.
Maximum coverage for Auto Europe's Ready-to-Go Pickup Guarantee is $250. Coverage applies to North American based customers traveling outside of the US and Canada.