Changes to your booking may result in a change of cost to you. It is a full refund for the original amount and a full recharge for the new amount when there is a cost difference.
If made online, there is no fee to cancel a car rental booking provided that you contact Auto Europe three days prior to your date of pick up. A fee of $75 USD will occur with any cancellations within three days. If made over the phone, the car rental is fully refundable up until the time of pick up unless a web rate is matched. If you fail to notify Auto Europe of your cancellation and are considered a "no show", the cancellation fee is 100% of the rental on web and phone rates. From July 1 - August 31, 2013 all confirmed vans are non-refundable rates due to limited availability.