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    CUSTOMER COMMENTS CAMBRIDGE

    Cambridge, United Kingdom : 5 Reviews Available

    Average Rating for Cambridge:
    customer review star rating
    5
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    Page 1 of 1

    Showing Results 1 to 5

    • Reviewed by: RONALD - April 26, 2017
    • About the service from Auto Europe
    • About the service from the local car rental company - ECR EAST DER
    • Reviewed by: ADAM - October 27, 2016
    • About the service from Auto Europe
    • Excellent service. Very happy with my experience. I have used AutoEurope for a number of years to book rental cars in the UK. and found a consistency in helpful and supportive staff. I like that you offer such flexibility in your booking process that allows me to get a great deal with no hassle or cancellation fees. It keeps me coming back and recommending you to friends.
    • About the service from the local car rental company - ECR EAST DER
    • It has varied from year to year. I think the management changes as I get different experiences each time. Mostly it's okay. This last time was easy. Sometimes they don't have the vehicle size I want. One year they called to say they wanted the vehicle back part way through the contract. We called you guys and you handled it for us which was super helpful. The location in Cambridge works for us but we would prefer to use the Europcar office in Kings Lynn, Norfolk as it is logistically better situated.
    • Reviewed by: JAMES - September 6, 2016
    • About the service from Auto Europe
    • Went smoothly
    • About the service from the local car rental company - ECR EAST DER
    • Very helpful people but very busy so delays picking up car. The initial car had tire damage so we got another and were further delayed as it needed cleaning. Overall happy with service we got though lost about an hour on pickup. Car was good and no other issues.
    • Reviewed by: ERIC - September 5, 2016
    • About the service from Auto Europe
    • Car and customer service were fine. I always book my cars in Britain through Autoeurope and have been happy with pricing and cars.
    • About the service from the local car rental company - ECR EAST DER
    • Had no problems
    • Reviewed by: DONALD - July 30, 2016
    • About the service from Auto Europe
    • We received prompt and helpful advice for the rental car and maps and advice for our trip to the midlands of England from Keddy. Our return and check out also went smoothly. Do you know where to send a request about the failure of a rental Garmin Nuri GPS to have an England mapping system installed - we rented it for $72 from Auto Europe in USA and Keddy's manager also could not get it to work when we got our car in Cambridge. We will use Auto Europe again but very frustrated re the failure of a rental GPS to include the system we requested and paid for!!! Don Belcher Seattle WA USA
    • About the service from the local car rental company - KEDDY
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