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CUSTOMER COMMENTS ZURICH

Zurich, Switzerland: 42 Reviews Available

Average Rating for Zurich:

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Reviewed by: RICHARD - May 29, 2013
About the service from Auto Europe
Our Europcar was outstanding,and the service at ZRH very helpful as usual. We have used Auto Europe for more that 15 years at least twice a year will great success with only one exception in all of those rentals. We recommend it to everyone we talk to needing a rental car off-shore.

Reviewed by: SULTAN - April 15, 2013
About the service from Auto Europe
It is the second time to deal with Auto Europe and I am so happy becasue everything was perfect,
About the service from the local car rental company
Thanks alot to upgarade the class.

Reviewed by: TSETEN - February 19, 2013
About the service from the local car rental company
Your local partner Europcar's staff both at pick up and drop off were very helpful. They gave me a brand new and good car. Very comfortable to drive. Thank you.

Reviewed by: WESLEY - February 16, 2013
About the service from Auto Europe
Excellent car provided - through well-established company; delivery was as requested. Price was better than I could have achieved by myself after much more work. Why do it any other way. Only "difficulty" was the period between ordering and knowing the car would be available as requested.
About the service from the local car rental company
Excellent service provided on both pick up and drop off. Car was quite new (Skoda), clean and performed well.

Reviewed by: AYRES - January 28, 2013
About the service from Auto Europe
Despite the fact that i booked the vehicle without confirming the rental , there was no record of the voucher's number at the front desk at Zurich airport. Amount offered for a new vehicle much higher ( triple price !). Rented vehicle at another company .
About the service from the local car rental company
Girl at front desk showed no interest in solving my problem !

Reviewed by: PAUL - January 24, 2013
About the service from Auto Europe
About the service from the local car rental company
Everything was fine - the car was really good but a little bit too small. We had snowboards and could only just get these in the back. It was a real squeeze. Ideally the option or question should be raised as to whether snow sports equipment is to be carried and a more appopriate sized car provided.

Reviewed by: RUNE REPPE - January 1, 2013
About the service from Auto Europe
About the service from the local car rental company
We got a car that did not have proper winter tires, even thoug we told the service personell that we were going to drive over mountain passes. Lukily we asked for snow chains, if not we wold not have arrived to our destination at all. But the trip made a lot of discomfort for us. The tires was so bad that we had to change car after 4 days, because it was ruening our vacation. But when we got the new car it was better, and we could finaly go where we had planed. The only disenvantage with the new car was that it was smaler, so we had to leave one pair of skiis, because it was not enough spase in the new car. And it was difficult to get trough when we tryed to call the Zűrich department, we had to wait 1/2 hour to get help.

Reviewed by: JUAN ANTONIO - December 15, 2012
About the service from Auto Europe
About the service from the local car rental company
The car I had rented was not available...but finally after insisting a bit I got an upgrade which was good.

Reviewed by: VICTOR - November 9, 2012
About the service from Auto Europe
I am using Auroeurope for years and always they were providing good prices and service.
About the service from the local car rental company
Despite that they had my previous track record they asked for second credit card and charged/authorized CHF 3,000 from each one of them. Someone would qualify this as discrimination.