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    CUSTOMER COMMENTS GRAN CANARIA
    Home > Customer Reviews > Spain > Gran Canaria

    Gran Canaria, Spain: 3 Reviews Available

    Average Rating for Gran Canaria:
    customer review star rating
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    Auto Europe Car Rental Reviews: Gran Canaria, Spain

    • Reviewed by: VINCENT - February 7, 2013
    • About the service from Auto Europe
    • Went very well. no issues at all. except for my fat tire experience, see below.
    • About the service from the local car rental company
    • The car pickup at the airport went smoothly and the clerk was very helpful. But I got a flat tire after 10 days. Was told to arrange this with their insurance company, or to change the tire myself. Really, can't someone just replace the car or the tire (something I haven't done in 20yrs +). Anyhow, I was finally given the number of the closer Europcar outlet in Gran Canaria and managed to get the car changed there but then was told the tire was my charge. If that is in the contract, then it's what it is, but I don't think it's good customer service especially that I have practically not used the car. It wasn't an accident but more of a car defect... Why should I pay for that, don't they get a warranty on the tire?
    • Reviewed by: GIORGI - January 8, 2013
    • About the service from Auto Europe
    • Commitment was realy correct, and we apreciate to haven't surprise
    • About the service from the local car rental company
    • all was correct
    • Reviewed by: MIKAEL - January 5, 2013
    • About the service from Auto Europe
    • About the service from the local car rental company
    • The service at Las Palmas airport was very good. Swift and pleasant service from the guy at the desk. We got driving tips and the car worked fine all the way. The return of the car was easy and went quickly.
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