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    CUSTOMER COMMENTS SAN JUAN

    San Juan, Puerto Rico: 4 Reviews Available

    Average Rating for San Juan:
    customer review star rating
    3
    1
    0
    0
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    Showing Results 1 to 4




    Auto Europe Car Rental Reviews: San Juan, Puerto Rico

    • Reviewed by: CRIS - April 8, 2015
    • About the service from Auto Europe
    • The women who took my reservation was very friendly and answered all of my questions. She was extremely friendly and made it a great experience. The only thing I will say is that the amount owed when returning the rental was higher than she quoted me by about $50. Overall, a great experience!!!
    • Reviewed by: MARC - March 27, 2015
    • About the service from Auto Europe
    • The Auto Europe portion of the rental went fine. But they are only brokers. Budget, who we got our car from was understaffed and low on car inventory. We ended up waiting almost 1 hour for the car delivery, after waiting in line 45 minutes for the paperwork. We got an upgrade in the lot after I spoke with the manager. The lot people used the "your car is being washed, it will be here in 5 minutes" scenario 3 times before I got fed up.
    • Reviewed by: GEORGE - December 24, 2014
    • About the service from Auto Europe
    • I can't believe you guys answered the phone on the first ring, both times I called, the customer service reps were native English speakers, website was easy to use. I will definitely recommend.
    • About the service from the local car rental company - BUDGET
    • Reviewed by: JEROME - July 11, 2012
    • About the service from Auto Europe
    • Service was excellent but I was getting nervous since I had to wait almost 72hours before I receive confirmation for the vehicle.
    • About the service from the local car rental company - AVIS
    • Just a bit slow, hopefully the counter was never busy while I was there!
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