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    CUSTOMER COMMENTS LA ROCHELLE
    Home > Customer Reviews > France > La Rochelle

    La Rochelle, France: 6 Reviews Available

    Average Rating for La Rochelle:
    customer review star rating
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    Auto Europe Car Rental Reviews: La Rochelle, France

    • Reviewed by: LAURENT - February 23, 2013
    • About the service from Auto Europe
    • good quality/price ratio; efficient.
    • Reviewed by: HARRY - October 17, 2012
    • About the service from Auto Europe
    • See comments on Europcar. Auto Europe should clearly spell out restrictions imposed by rental car agencies during the reservation process.
    • About the service from the local car rental company - EUROPCAR
    • After using Europcar many times over the years with no problem, the following occurred. Upon picking up the car we were informed that if we do not accept Europcar's insurance terms, ie. CDW etc., our credit card would be blocked for the full value of the car - about $30,000! If we accepted their insurance terms the card would only be blocked for the deductible. We were told this is a new policy from April 2012. Our credit card covers this insurance but the agent would not accept this! Had I known of this restriction I would not have used Europcar! This cost me an extra 70% on my rental! My credit card company had never heard of such a requirement. In my opinion this is nothing less than extortion to pad Europcar's bottom line!
    • Reviewed by: ROBERT - August 19, 2012
    • About the service from Auto Europe
    • About the service from the local car rental company
    • Reviewed by: EDWIN - August 9, 2012
    • About the service from Auto Europe
    • Have the auto company send clear directions for dropoff.
    • About the service from the local car rental company
    • Could take a few minutes just to show you how reverse works in the particular stick shift car . It's good they went over the car thoroughly to note any prior damage at pickup.
    • Reviewed by: CHARLES - June 13, 2012
    • About the service from Auto Europe
    • The rental agency charged my credit card for the deposit of $20,000 for the cr despite assuring me that they would only hold the charge slip until I returned the car. Although they credited the account 5 days later, I was unable to use the charge card throughout the trip because B of A rightly suspected fraud.
    • About the service from the local car rental company
    • See above.
    • Reviewed by: WENDY - June 13, 2012
    • About the service from Auto Europe
    • About the service from the local car rental company
    • I specifically reserved a compact car, but was given a much larger and less convenient car.
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