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CUSTOMER COMMENTS VIENNA

Vienna, Austria: 78 Reviews Available

Average Rating for Vienna:

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Reviewed by: GRYGORII - April 1, 2013
About the service from Auto Europe
The booking at Auto Europe is quite convenient, selection of cars is good
About the service from the local car rental company
Perfect location, good service, convenient procedure of “Pick up” and “Drop off “

Reviewed by: JAMES - March 16, 2013
About the service from Auto Europe
About the service from the local car rental company
The car rental counter location in the airport needs better markings. We had trouble locating it. Once we got there everything was perfect.

Reviewed by: ERWIN - March 15, 2013
About the service from Auto Europe
I liked your service. Every time I rent a car, I don't know, what kind of insurance is really necessary. As you know, an extra- insurance increases the rental price by an impor- tant amount. Could this be better explained?
About the service from the local car rental company - AVIS
the service was good and fast; the car was new and very good.

Reviewed by: CHRISTOPHER - February 8, 2013
About the service from Auto Europe
Price was the initial attraction. Subsequent phone contacts were pleasant and productive. My questions were answered and personnel were responsive to my needs.
About the service from the local car rental company - AVIS
I have been a WIZARD card holder for decades and generally seek out AVIS anyway. My experience locally in Vienna was positive.

Reviewed by: LARS UGLEBJERG - February 8, 2013
About the service from Auto Europe
Quick, easy and good prices
About the service from the local car rental company - BUCHBINDER
Good cars, easy check in when returning the car. Check out, when picking up vehicle could be made faster, if anything should be improved.

Reviewed by: MARK - February 4, 2013
About the service from Auto Europe
About the service from the local car rental company - BUCHBINDER
The company uses all paper copies. If you don't have a paper receipt from AutoEurope they can't process the reservation. The car I requested was not available. The car I got was larger and was in a bad shape. Given that it is winter in Europe and the use of windshield washers is constant, the ones in the car did not work under freezing temps. Also, the company did not provide a brush for snow. Finally, the onboard computer was showing a fault with the car. I rent from Sixt and I never had issues with their service or cars. I will stay away from this company for now.

Reviewed by: JOHN - January 30, 2013
About the service from Auto Europe
As usual, very easy to make reservations over the internet.
About the service from the local car rental company
They ran out of cars because of a car wreck, but found us a good replacement car for our rental. It seems that they should have more cars available. A walk-in customer right after us was turned down for lack of a car.

Reviewed by: JUAN - January 13, 2013
About the service from Auto Europe
Our experience with Auto Europe was very positive. The car was ready when we went to pick it up, there were not surprises or hidden charges. The only negative was that the dash board connector for the gps was not working.
About the service from the local car rental company

Reviewed by: KARL - January 7, 2013
About the service from Auto Europe
About the service from the local car rental company - AVIS
Car was handed over in a damaged and not representative condition. Coming to Vienna from Nairobi with little time I felt like being taken hostage. My family and I looked like car rowdies- reflecting badly on our image!

Reviewed by: ANDREAS - January 7, 2013
About the service from Auto Europe
About the service from the local car rental company - BUCHBINDER
very pleasant, I had never rented from Buchbinder before, but I was given a brand-new car, slightly larger than I had reserved but better suited for my needs, at a very reasonable price.

Reviewed by: JESUS - January 3, 2013
About the service from Auto Europe
The best agency for car rental in Europe.
About the service from the local car rental company
Every ting went according to our original plan. We got the car requested at booking, the car was new, with a low mileage. There were no hidden fees.