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    CUSTOMER COMMENTS CAIRNS

    Cairns, Australia: 54 Reviews Available

    Average Rating for Cairns:
    customer review star rating
    42
    11
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    Page 1 of 3

    Showing Results 1 to 20

     

     

     

    Cairns Car Rental Reviews: Auto Europe

    • Reviewed by: MATTHEW - July 16, 2017
    • About the service from Auto Europe
    • Asking me to fill out the survey and then forcing me to go look up the field is not smart. When a user clicks the button carry the tracking code over so the user does not have to go look it up. Even in the survey email you do not list the confirmation code so I had to go pull it out of an email search. Onto the car: It was great, zero issues, great process and I will be back.
    • About the service from the local car rental company - HERTZ
    • Easy, fast.
    • Reviewed by: KALEIGH - June 12, 2017
    • About the service from Auto Europe
    • Great smooth check in/drop off with sufficient information provided
    • About the service from the local car rental company - EASTCOAST
    • Great gas mileage car to travel around in! Affordable with great customer service.
    • Reviewed by: CLAUDIA - April 5, 2017
    • About the service from Auto Europe
    • Friendly service
    • About the service from the local car rental company - ECR EAST DER
    • Reviewed by: ALEC - January 8, 2017
    • About the service from Auto Europe
    • Responded very quickly to my initial questions.
    • About the service from the local car rental company - EASTCOAST
    • Handled everything professionally
    • Reviewed by: TUSHAR - December 31, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - EASTCOAST
    • asking for $ 1000 guarantee on credit card if I don't buy their supplemental Insurance seemed excessive. It sounded like technique to get you to buy supplemental insurance.
    • Reviewed by: STEVEN - December 9, 2016
    • About the service from Auto Europe
    • Everything was great. Easy reservation process,
    • About the service from the local car rental company - ECR EAST DER
    • Everything was great. The 2 people at the counter in the airport were fantastic!! All went really well.
    • Reviewed by: CHRISTOPHER - December 8, 2016
    • About the service from Auto Europe
    • Booking all went fine.
    • About the service from the local car rental company - ECR EAST DER
    • Would rate overall as 8-9 out of ten. Car itself was excellent. Very professional woman at the counter in Cairns. Just a few comments: extra tax at pickup was a surprise. Car was not in the spot assigned to us, but employee found it. Returning the car was VERY confusing. After being told they open at 5am, there were no employees at either domestic/international terminal at 7am on a Tuesday or info as to where/how to leave the car. An extremely helpful Hertz employee told us how to drop it at the international(our) terminal and take key inside to box. Advance instructions would have been a big help. Fortunately we had no issues with the car, but what happens if there is? No employees around.
    • Reviewed by: DAVID - November 22, 2016
    • About the service from Auto Europe
    • Very pleasant experience. Employees were very helpful. There needs to be more than one check in person, though. Otherwise, thank you very much!
    • About the service from the local car rental company - ECR EAST DER
    • Reviewed by: MARCEL - November 17, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - ECR EAST DER
    • Reviewed by: GLEN - October 28, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - EASTCOAST
    • Reviewed by: SUMIKO - September 15, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - EASTCOAST
    • Reviewed by: KAKAN - September 9, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - EASTCOAST
    • The pick up garage was a too far from the airport. We had to wait too long to be picked up from the airport
    • Reviewed by: ANDREI - August 22, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - EASTCOAST
    • Reviewed by: STELLA - July 29, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - ECR EAST DER
    • Reviewed by: IAN - July 12, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - EASTCOAST
    • Very good service and efficient
    • Reviewed by: RICHARD - July 5, 2016
    • About the service from Auto Europe
    • About the service from the local car rental company - EASTCOAST
    • Everything went very well. The only confusion was not realising that the pick up was not at the airport terminal but in town. This caused an extra 3km walk!!
    • Reviewed by: DOUGLAS - June 28, 2016
    • About the service from Auto Europe
    • Great company, we've rented through AutoEurope in a number of different countries and have received the best rates and service.
    • About the service from the local car rental company - ECR EAST DER
    • Reviewed by: JERRY - July 11, 2015
    • About the service from Auto Europe
    • Everything was as expected. Very professional
    • About the service from the local car rental company - ECR EAST DER
    • Excellent
    • Reviewed by: MONTY - July 7, 2015
    • About the service from Auto Europe
    • About the service from the local car rental company - ECR EAST DER
    • Car was clean and in good shape. Rental processing in and out was quick. I will use AutoEurope again.
    • Reviewed by: JAMES - April 25, 2015
    • About the service from Auto Europe
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