Rentals in 3 Easy Steps

When to Contact Auto Europe Customer Service

Your vacation in Europe was a complete success. The flights were on time, the hotels were clean, the car rental was nice, and the locals were friendly. Everything was perfect, but then you receive a bill in the mail for an extra charge on your car rental. Your rental was paid for in advance through Auto Europe, so what gives? If something doesn't add up, it's time to contact Auto Europe directly.

About Auto Europe's Customer Service

Our customer service department is here for you and can help figure out erroneous charges to your account. We will act on your behalf and get in touch with your local supplier to find out what it is exactly that you are being charged for. One thing that you can do to ensure that this doesn't happen is to keep all your receipts for gas, as refueling charges are one of the most common. Another thing you can do is document your vehicle with a digital camera. This can help you if there is a damage claim. At any rate, if you get a bill in the mail from your car rental supplier and it doesn't seem right, call us and we will look into it for you. If you have any questions for our customer service department, call us at 1.888.223.5555.

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