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Renting a Car for the First Time: Important Info

Renting a Car for the First Time? Important Info

Renting a car for the first time? We know it can seem a little intimidating at first; there are lots of terms and conditions, rules, and regulations to know and understand, and it can feel like you have a lot of responsibility. But, at Auto Europe we understand what it’s like to rent a car for the first time, and can tell you that it’s really not as bad as it seems.

We have put together some important information for your first time renting a car, that will help to put your mind at ease and make the whole process that much easier. Follow our easy-to-understand guide to renting a car for the very first time and happy renting!


Credit Cards

Credit Cards

The majority of the car rental companies in Europe will need you to have a credit card in order to complete the transaction. This is largely to do with credit limitations: the rental company need to know that you have enough money to cover any additional costs and your deposit. It is sometimes possible to rent a car using a debit card, but the agency may have to perform a credit check (and this can take some time).
It’s also important to know that many credit cards often include additional car rental insurance, which can come in handy. However, for this to work, you have to have booked the rental on the credit card and you must decline buying insurance from the rental company. Make sure you check with your credit card company their terms of insurance, and if there are any limitations, before you rely on this insurance to cover you.


Checking the Car

Checking the Car

One of the most vital and often overlooked parts of renting a car is ensuring that, when you pick up the car, the company thoroughly check the vehicle for damage with your supervision. It’s important that the company highlight any existing damages to the car, however small, to ensure you are not liable for them when you return the car. It’s also valuable for you to perform a second check, to double check exactly what they have highlighted and that you agree. Don’t be embarrassed to give it a second look over or two take pictures for documentation.


Contacting Auto Europe

Contacting Us

When you rent a car with Auto Europe you have access to our 24-hour hotline and a 48-hour cancellation policy. Wherever you decide to rent your car, you can use our toll-free number to contact us 24 hours a day with any problems you may have: For example if the rental doesn’t match your original booking, or if you would like to change or modify your booking, or if you are unsatisfied with your rental in some way.

You are also entitled to our 48-hour cancellation policy if you book online, which means you can change your mind about renting a car if you need to. You will receive a full refund if you need to cancel your booking up to 48 hours before the designated pick up time. Phone rates are also entitled to a full refund, right up until the time of pick up.

Compare Rates

There are so many car rental companies out there now, that it can be difficult to know which company to choose. Take the stress out of searching online by calling on Auto Europe. At Auto Europe we’ve already done the leg work for you. We know everything there is to know about finding the best deals, by working with all the most trusted suppliers around the world.

Renting a car for more one than one day (at least a few days) is often cheaper than renting for one day, so bear this in mind when looking at prices. If you plan to rent your car one way, there can also be extra costs involved depending on which country you decide to pick up the car from.

At Auto Europe we have years of experience working with a number of different car rental companies all around the world, and know them and their business extremely well. With this in mind, we are the best place to compare rates and find you the best deal, especially if it’s your first time. Contact one of our travel agents or search for prices using our online comparison matrix quickly and easily.


Know Where Everything Is

Know Where Everything Is

Before it’s too late, make sure you know where everything is, like the fuel gauge and the lights (before you leave the office). The last thing you want is to realize half way into your journey that you have no idea how much fuel you have left, or when it gets dark that you don’t know how to turn the lights on! It’s best to ask your rental company beforehand and let them show you.


Save Your Receipts

Extra Tips and Tricks

– Rent extras, such as a GPS unit from Auto Europe, in advance of your rental to ensure they are available to you.
– Return your car on time, as some companies will charge for an extra day or by the hour if you return the car late; be aware and organized.
– Keep your fuel receipts as these documents can prove useful in the event of a dispute over fuel charges.

And most of all, enjoy your trip! With over 20,000 drop off and pick up locations in 180 countries worldwide, Auto Europe can give you advice and more information about your rental whenever you need it, as well as expand your horizons! Renting a car for the first time doesn’t have to be a scary experience! Rent a car in Europe and see what you want, in your own time.


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